This was a great store. The customer service was outstanding. The sales advocate Matt McClune was wonderful. He showed me phones with all the new options that were a good fit for me but did not over pressure me to buy something I didnt need. He took all the time I needed to get my phone set the same as my old phone. He even helped load some apps to get my text over to my new phone. When I came back the next day he even remembered me. I would tell anyone to go to this store.
Matt has been amazing and patient helping me set up my device. I have been with cricket for many years and wont ever change!
I went to Fenton to upgrade my phone but their computers went down. I called the high ridge cricket but they never answered. Lastly I called the Arnold location and Stacia answered and said their computers were up.. I hung up and was getting ready to go there when she called back and said their computers just went down. I called the next day and she said they were up and running. Stacia had excellent customer service, helped me with every need, concern and showed me many options. I felt cared for. I was surprised she wasnt the manager. That will be the store I go to from now on.
Wonderful & very helpful with overallwith 150 GB free storage and Nintendo Switch protector and many more!Thank you... I could not done without her help. I very much appreciate it.
Great service I was in and out! Thank you so much
Sam was extremely helpful she gave fast friendly service and was honest highly recommend cricket and this location .
Hey Arnold location on Vogel is hands-down the best Cricket store in St Louis. The store staff was so friendly and had all the devices powered up and ready for demonstration. The store is clean the staff is knowledgeable and I walked out with a fully functioning phone, super affordable, and kept my original phone number. Nice work ! Dont change a thing !
It didnt take as long as I thought. They also had plenty of stock.
This Arnold location is definitely my favorite by far! Amazing staff/new manager there doing great! I would love to thank them for the awesome service!!! Always friendly and Well educated. Keep up the great work!🙂
We had to pay our payment on our other plan to transfer the Number to cricket because the computer system went down all over and it was late and they were not gonna be up before close 😞 we would like a 25 credit But as for our experience Shelby Leonard was so helpful ❤️😇😃 she worked so hard to try to solve the issue. So polite we came back first thing and she got our new phone perfectly. We are excited about our new phone. Truly Diana and Tom Hemme
Employess were awesome wish i knew their names. Even got a free cuppajoe
Steve and Shelby were extremely helpful and informative. They knew their products, did soft sales which is wonderful. They took a lot of time to inform me of products and show me how to use new phone.
Best customer service I have ever received. The store manager Shelby is very knowledgeable and takes her time to help the customers. I will not be going to another cricket store besides Arnold.
I wanted to get a new phone and switch to better service. They took care of me fast and they costed me way less than I had thought.
Shelby and Austin went above and beyond to meet my needs. Highly recommend this location, Will continue to recommend friends and family.
The best customer service I have ever had anywhere for anything, extremely knowledgeable n helpful !!! Also Shelby the manager answered every question I had...
Wonderful staff. Very helpful and patient. Answered all my questions.
Very helpful
My kind of place there great they help you rightaway
Shelby was amazing I will be referring all of my friends and family to her!
This store is very clean, and the new staff is super friendly and amazing to work with!
Austin was amazing, he did a great job Setting up mine and my wife’s new phone! Come see Austin!😀
The associate that took care of me was fantastic she was kind and she was very helpful I ended up getting a good phone a good experience and I suggest this store to anybody that has a cell phone and that goes this company
I had really good service and the girls name was Cassi. very informative know what shes talking about took care of my problems left me with a smile. And I also say she had some beautiful eyes.
Very helpful and friendly staff at this location. Phone selection was not the greatest, but they did have quite a few sub $100 Android smartphones to choose from. Made complete sense to move to a plan with lower costs, no overages and no additional fees. Went from having a $120/mo bill to $70 with increased high-speed data per line.
Zach is a great employee he deffinatly deserves a raise or something! He sold me a LG2 and it is amazing I love it. He is so honest and an amazing seller. Best cricket store ever.
Never opened during times posted.... currently 12:03pm on Sunday, lights off and door locked..... 12pm-5pm on Sunday? Nope, even posted on the door thats what the times are.... they work on their own times.
Zach was a great help in getting what I needed... Very knowledgeable!!!
I normally pay bill with auto pay but my bill was due and I didnt have enough money on my card so I took cash in to pay my bill and I was charged $3 to pay my bill. Im sorry but being charged to pay my bill is ridiculous. Im considering changing providers.
OConnor deserves a raise. Very helpful. Made me smile when I didnt think it was possible.
Fast and Easy set up!
Good staff, helps with phones and doesnt try to sell me things I dont need
Great phone I got there
Always love seeing the folks out at Arnold! They are more than helpful.
Great staff
Outstanding customer service, and great rates for data plans with no overage fees.
People were not very nice
Zack has been very helpful
I just bought the ZTE X4. I bought a case. The case holds the power button down and it makes the phone useless because it keeps resetting. Cricket in Arnold, MO. Will not replace my defective case. Waste of 25 bucks. Dont buy and acessories there, they refuse to replace broken products that come broken.
Jessica was very helpful I love cricket
Horrible,didnt even turn it on have to go back ugh
Good deal on phones & plans.
Very friendly and always helpful...ask for Peyton
Great new management that has been long needed. Place has really turned around and looks a lot cleaner!
Great deals and no contract cell service.4glte
Live the service
Very friendly service
Not even open at 5:47 at night. And they are not supposed to close till 7.
Great service and awesome deals!
GREAT, ZACK WAS AWESOME!
Great Customer Service!!!! Absolutely love the staff!
Nice people work there!
Very friendly staff.Always answer your questions
Great customer service.
Friendly knowledgeable services
Great cuatomer service
Great selection of phones
Great services
Poor training of store reps