user
Starbucks
1211 E Grand Ave #101, Arroyo Grande, CA 93420, United States
Appearance
Starbucks

Comments
Ma
Review №1

Used to work for Starbucks; Awesome company! Ive been welcomed every time I walk in its nice to see that, even when I dont feel like saying hi and I just want my coffee. Kudos to the team especially Garrett. That guy has a genuinely great attitude everyone I see him work he always takes time to greet every person that walks in. He also good about calling out the customers to let us know where our drinks are at. I used to do the same thing so its refreshing to his work ethic and customer service connection is superb. The team I can tell is a good one Im glad they have made adjustments since I had last seen them. Im happy to come to the store more because of attitudes like that especially with Covid and all.

Ka
Review №2

Strange how people file into Starbucks at 5 a.m. & plug in. $3.00 for a 50 Cent cup of coffee & $3.00 for a bagel? But nice people.

Te
Review №3

Pismo... I was not mask shamed at this location... so, I got a cup of coffee to go back to Ventura... a city that I am always mask shamed in. Thank you Pismo 😊

It
Review №4

I really like Starbucks its one of the best places to get coffee! The only deal is that its practically full all the time and it takes a very long time just to get your coffee but overall this place is great.

Ev
Review №5

My coffee tasted good but both of our breakfast sandwiches came out with the egg cold.

Cr
Review №6

Friendly staff. Nice place

Mi
Review №7

Drink they made me was ok. Usually when I order my usual, its made to order and yummy but this time it was a bit too robust. Like they maybe forgot to add equal or enough milk.

Jo
Review №8

They go over and beyond I’m happy customer!

Ja
Review №9

He was rude. Had to wait 20+ min for a drink that was behind the counter most of the time. I saw the drink 10 min after I ordered and they called my name up for my cake pop. People after me kept getting orders before me so I decided to ask when they were going to make mine and then I found out it was the one that was waiting there for 20 min. Guy with red hair I believe was especially rude and blew me off and didn’t apologize. Guy who was at register with dark hair and glasses was nice tho

Ji
Review №10

Big and roomy, Open wifi. Friendly staff.

We
Review №11

Always 💕 Fabulous and Great! Fun to try different drinks and food ☺️❤️

Be
Review №12

If you love coffee...this is the place to go!!! Never had a bad coffee! Although I am not as adventurous as my hubby...he likes to try different coffees! And they are always yummy!

Da
Review №13

I am addicted to the orange grapefruit Rebel. It has to be large on ice... I need help.

Ka
Review №14

They make the best frapps!!!

Ca
Review №15

Service was great and speedy. Surprisingly unpopulated for a Starbucks. Sam was great with the recommendation for the coffee drink!

St
Review №16

They Dont have haslenut

Co
Review №17

“Theo The Hero” is exactly what his name tag reads. He’s prepared all of the drinks in my three most recent orders (including a mobile order last week). He’s always busting out drinks when I arrive, yet still has time to keep his workstation clean and connect with customers. His is the “Legendary Customer Service” all Starbucks Partners should strive for. Thanks for all you do, Theo!

Pe
Review №18

Helped me with my mobile order, thank you

CL
Review №19

Terrible slow service I ordered on line I went there after 8 mins and I still have to wait for 20 more mins at the store just for a simple nitro and venti pike when I ask for half and half for my 2 drink they gave me 1inch of the little cup I ask for more and denied saying that they cant give more these lazy employees need costumer attention training the drive thru line was long and inside the store 7 people waiting for their drinks Ill never come back to this store again!its sunday 8:30 pm

Mi
Review №20

They gave me the wrong drink in the drive thru. I came back and went inside to get the correct drink. It tasted bad, with a burnt taste, not like starbucks usually tastes. Yuck. Ill go to a different location next time.

Sc
Review №21

Very nice Starbucks with convenient parking. Fast and friendly service. Open until 8 p.m. on Thanksgiving day. Nice little to table outdoor dining area. Everyone very covid-19 safety compliant.

Br
Review №22

Finally found one that was open! Russell was very nice. And they were awesome

Ha
Review №23

The lady helping me was very put off. I only got a lemon loaf and she didn’t ask for it to be warmed and left it in the plastic bag it came in

Ta
Review №24

Took over 20 minutes just to get 1 drink in the drive-thru. I will probally still go back as I am sure this was hopefully a one time thing

st
Review №25

Havent been to a starbucks in 15 years. Drove by several

fr
Review №26

Best Starbucks in this area.

De
Review №27

This is the better of the two in the AG area. Friendly staff good service. Convenient location.

Jo
Review №28

You guys are freaking awesome! Brandon is a Super Star! Thank you guys for being our #1 store ❤❤

Kr
Review №29

Very happy people working in this Starbucks. They seem to enjoy their job.

Ad
Review №30

I just want to say thank you to whoever paid for my drinks Saturday night Whoever was in the yellow sports car in front of me in the drive thru. BTW I always have a great experience with staff and they are always friendly.

De
Review №31

Who doesnt love Starbucks? The holiday flavors are soooo good! Peppermint mocha is my all time favorite but the creme Brule is a close second!

Re
Review №32

The employees were really nice, the place is really clean. I had a great experience at this location!

Le
Review №33

Love Mango Dragon Fruit drink

Ca
Review №34

Great service.!!.at least with the attendant I was privledged to have.. Coffee always good!! Nice new place in Grover. Yeah!! Finally ..back home!!!! 🐸💥🐸💥🐸💥🐸💥😜😜

Ce
Review №35

This is one of my Favorite Starbucks in the 5 Cities area that consistently makes my drink perfect and knows me by name. Only negative thing is that the parking lot and drive thru are both way to congested, People are always cutting each other off to get in the drive thru line. Not the most thought out design for the location.

Co
Review №36

Super friendly and always love to see dogs!The pupaccino is a great treat for the pups!

In
Review №37

Great attitudes here, f my favorite place

Be
Review №38

My son ordered ice blended mocha and they give him a white chocolate mocha, my wife went back and they give us the right coffee. They are very nice and really care for customer service.

J.
Review №39

Customer Service is always amazing as well as the beverages/food. But reconfigure your drive thru. Its freaking terrible.

Ha
Review №40

Java chip frap is hella the call!!! Or the hot caramel 🍎 spice!!! FIRE

Da
Review №41

The drive thru could speed up a bit, granted every drink order are different but I dont think there should be a 15 minute wait from the time you place an order till youre at the window. Just my opinion, but still polite and courteous staff.

Do
Review №42

This Starbucks is like any other Starbucks. Nothing special except for the drive through.

Br
Review №43

This place is always fast, friendly and CLEAN! Come on, whats better than that?! Plus theres not that many coffee shops around here so this is still your best bet.

La
Review №44

The staff are always lovely and helpful

To
Review №45

Excellent, the teller threw in an extra banana 🍞 bread, I didnt even pay for! Highly recommended:)

En
Review №46

Went during a very busy time yet the time from entering the store to enjoying our coffee and cookies was less than 10 minutes. The tables were clean and the person who took our order was polite and fast. Will be coming back!!

Sk
Review №47

Great Group of employees starbucks has at all locations from pismo to Aroyyo to Grover this entire dirty nickle has what you love at all Starbucks Locations!

Ji
Review №48

Just order a simple latte with one shot. Pretty hard to mess up. Therefore, they did a good job.

Zi
Review №49

The drinks are terrible. Whenever I mobile order it they don’t start making it until I go inside. They aren’t very polite either.

Ja
Review №50

Service is very poor everyday I come here and pay 7$ for a drink that have to wait at the least 20 mins for everytime Also the coffee is never made right. Coffee bean is the way to go trust me you wont be sorry.

Da
Review №51

I liked it. People were kind and helpful. It was clean and it the product was great

Al
Review №52

Always friendly staff here never had a problem with my orders.

Aa
Review №53

Actually one of the nicer Starbucks in the area. Pro tip, if you see the drive through really busy as often is the case here, just go inside. Trust me its a lot faster. Larger inside than some of the other area Starbucks and also very clean.

Il
Review №54

Lines are too long but the staff is wonderful

Dy
Review №55

Good coffee, only reason I would prefer local shops over it is to support local coffee shops.

Da
Review №56

To much for coffee

Re
Review №57

Fantastic service and friendly Baristas! Leo was very on top of it, he is one of the reasons I prefer this location. Even through tired mom brain got my order correct.

Is
Review №58

Good Job! This place has great service and is very nice.

Sc
Review №59

Worst walk in experience ever. Mobile orders take precedence over walking orders. Dont bother coming

Te
Review №60

All the associates were very friendly. We especially appreciated the barista Lauren. She was friendly and efficient and made our drinks perfectly! Thanks 😀. We were greeted with friendly faces and pleasent interaction. Will return again! 👍

ke
Review №61

My favorite place

Ar
Review №62

Fast service, good drinks, tasty food, and cool merch. Great location :)

Ke
Review №63

Roomy, comfortable.The atmosphere is relaxed.The dining experience rocks.The employees are polite and work attentively~theyre polite

Sh
Review №64

Fast friendly covid safe service

Ad
Review №65

I dont know who the manager is at this location but this is by far the BEST STARBUCKS EXPERIENCE Ive ever had!!!!!! Yesterday it was a sweet gentleman named Mathew and today its a hilarious gal named Sabreena. I swear I couldnt be more impressed and grateful for these awesome experiences! Thank you for the absolute WONDERFUL customer service!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Ka
Review №66

Don’t go here in a hurry. Longest drive thru ever, inside isn’t any faster. coffee always tastes like it’s been sitting out. I’m over trying to let this Starbucks redeem itself.

Br
Review №67

Perfectly fit my mood and was quick and friendly service.

Yo
Review №68

Great customer service! Samantha was very friendly and super nice. Made us feel very welcomed!

Lo
Review №69

I didnt get my cake pop.

Le
Review №70

Coffee good, staff polite, making a noticeable effort to move the drive through window orders quicker. This location has a lot of early morning traffic and parking lot is tight for larger vehicles so consider parking in adjacent parking lot. Inside I havent found very comfy. Hard chairs no comfy chairs. Still maintaining free WiFi for all. Several outside seating areas however right next to the drive through driveway. Better that than nothing.

Na
Review №71

Fast and on point. My favorite drive thru Starbucks. Even if it is one of the busiest locations Ive ever visited!

A
Review №72

I paid $6.75 for a Venti that came 2/3 full. What is the point of ordering a large that comes with the top third empty? And how much more would it really cost the business to give me a little more coffee in my cup when i paid nearly 7 bucks for it?

Ju
Review №73

There are days when the drive thru is faster, and other days when it is super slow (during hrs. that would normally not be busy). I would have to assume that today was one of those days where someone is being trained or they are just understaffed, because it was ridiculously slow, and one of my items was not the right pastry (didnt realize it until after I had driven down the road). I just didnt like the fact that I ended up wasting more gas (more than a 10 minute wait) Probably should of just gone inside (though it was raining). I usually like going to this Starbucks (friendly staff), but it was a gas waster, today.

Ta
Review №74

Poorest drink I have ever had. Requested a vanilla cold brew with sweet cream. The drink was foamy! Like shaving cream - not whipped cream... it was very dark. I took a sip.. it was absolutely horrible... I asked the barista if she would add sweet cream.. she searched frantically around then, she turned her back to me, reached in the fridge, pulled out a gallon of milk and poured milk in my drink and walked off. I almost gagged -that bad. Cant blame that they were busy... they only had 8-10 customers in there, most of them already served. Steer clear of this location.

Ka
Review №75

Leo was very rude !! They didn’t close the lid off the latte well and it fell on my husbands legs. She didn’t even apologize. This was 4/25/20 at 7:38 pm .

Ja
Review №76

Great location! Staff were friendly. I went in during peak hours but they handled it well. Coffee and breakfast sandwiches were good

So
Review №77

Best coffee!

Je
Review №78

Great coffee.... but man they are always super slow!

Rh
Review №79

I went to the drive thru to order a simple Venti iced green tea with no sweetener and a water but when I got to the window they took forever to handed me a grande hot drink... I told them I wanted it iced and when they came back with my drink it was an iced coffee drink...so on the third try they gave me a grande iced green tea with sweetener and the lady seemed very annoyed like it was my fault. This has been the second time. Once I ordered a venti strawberry açaí and got a hot chocolate....

Re
Review №80

Current location huge improvement over old digs. Large, clean store with convenient drive-thru. The best part: great service each visit so far.

Am
Review №81

Super nice workers great atmosphere

ti
Review №82

Always a good way to start the day

Ki
Review №83

Great drinks with ok wait times

Da
Review №84

Much cleaner Starbucks and up to date on decor. Good service and attention to restroom cleanliness.

Br
Review №85

I used to work at a Starbucks years ago for a few years so my standards are a little raised. Whats funny is the employees are always awesome, still great customer service everywhere. Its the other customers there with me that are a#$holes. Everytime Im walking in a store inevitably someone will fast walk cut me in line lol, inpatient rude people.

Ce
Review №86

A regular cup of coffee is way over priced and doesnt taste nearly as good as 7-11 coffee.. and Id rather camp out at Krispy Kreme to charge my devices

Ra
Review №87

When this location first opened, there were several issues. They were slow, staff were unfriendly, etc. For the last several months the store has completely changed. Staff are engaging the customers, they concentrate on making drinks food fast and tasting great.

Fr
Review №88

I bought the January cup so I could get the Peach Tranquility Tea. But they hardly have it, always say they ran out?I think they do it on purpose. Will not buy their January cup again.

kr
Review №89

Good service

Da
Review №90

Was passing though town after a day at pismo beach. Never a let down, Starbucks delivered a good Frappuccino. It was a huge building and everything was like brand new so it is a nice place to kick back and relax when drinking coffee.

Ci
Review №91

Fantastic!! Just a little expensive and could lower their prices.. But their coffee is wonderful... very tasty and just delicious..

Sa
Review №92

This is a fine Starbucks location. Its also got a drive through. Pretty cool!

al
Review №93

This Starbucks makes your drinks the way you ask for them also special drinks too... great job .

Rh
Review №94

Totally hit or miss depending on the employee you get. There are a few more than cheerful and pleasant baristas, however, there are also a couple people who seem like they would rather be doing anything other than their job. Mobile tipping is convenient and the rude employees are missing out!

C.
Review №95

People are nice. Service is extremely slow. 30 minutes for 2 drinks is just stupid.

Ch
Review №96

Its a Starbucks, but a nice location on a beautiful morning.

Je
Review №97

A pretty standard Starbucks. Good service. Decently fast.

Ad
Review №98

One of the worst Starbucks Ive ever been too. Sat in drive thru for over 15 minutes, was poorly greeted with a unhappy employee (who didnt even apologize for our extremely long wait), still had to pay for our beverage, the activity inside was clearly unorganized and I am beyond upset. How is this a functioning place? What happen the Starbucks from 5 years ago when everyone was cheerful, pleasant and understanding?!?!?! Very VERY disappointed.

Sh
Review №99

This Starbucks has no business having a drive thru in such a small location. Its always packed and obstructs the parking lot. They always mess up my order when I go there. You guys really need to do something about your drive thru times.

Aa
Review №100

This location seems busier than some of the others that are very, very close to it. As such, my order is messed up here more than any other facility. That said though, the coffee is good and the staff all seem friendly.

Information
100 Photos
100 Comments
4 Rating
  • Address:1211 E Grand Ave #101, Arroyo Grande, CA 93420, United States
  • Site:https://starbucks.com/store-locator/store/1014267/
  • Phone:+1 805-489-8334
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5AM–10PM
  • Tuesday:5AM–10PM
  • Wednesday:5AM–10PM
  • Thursday:5AM–10:30PM
  • Friday:5AM–10:30PM
  • Saturday:5AM–10PM
  • Sunday:5AM–10PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great dessert:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations