Hyundai of Auburn gave me the best experience. staff was very friendly and so helpful. they helped me find the best car that met my requirements and budget. I highly recommend this location to anyone looking for a vehicle. Service department double checked the car for me too before I drove it off the lot. washed and detailed too!

Great Establishment!Capital Hyundai of Montgomery denied my car when I got it towed to them. So I then had it towed to Hyundai of Auburn. They were very professional and fast. My car got dropped off Friday evening (10/8/11) and by the end of the day Monday (1011/21) they had found the problem and fixed it for me.Highly recommend!!

Personable, knowledgeable, friendly dealership. We highly recommend!

Nancy was great to work with and I love my brand new Kona!

Who ever the lady is answering the phone is ABSOLUTELY AMAZING! I has an appointment today and was lost because of a road closure and Google maps wasnt helping. Well this young lady gave me directions and stayed on the phone with me until I knew where I was going. Most people wouldnt do that. She went above and beyond!

Great place...purchased two vehicles from them in less than 10 days. Brandon does an excellent job, and finance does not try to add a whole bunch of add on. Thank you, we appreciate the great service.

My husband and I were really surprised by the quick turn around in getting our Santa Fe back.

Friendly staff, Service Dept was great!

Nancy Barron was nice .She took the time to go over every thing in the car. Was able to answer all my questions. When I call, she returns my call in a timely matter. She has called a few times to see if I am still enjoying the car and if I have any questions for her.

My wife called Hyundai of Auburn on 7-23-21 to make an appointment to take her 2020 Santa Fe in for an oil change. She was told it would be a month before they could get to it. A month!!! I called on 7-26-21 and asked to speak with the service manager. I was placed on hold for a long time before being told that he was busy and could not take my call. I was asked if he could return my call and I said yes and left my cell number. That was two days ago and I never got a call back. Poor service! Period!!! My wife was thinking of trading her 2020 Santa Fe for a 2022 model at this dealership. Now she wants to look at Honda, Toyota, and Nissan. And by the way, we took her Santa Fe to University Tire across the street from the Hyundai dealership today and got the service done with no appointment and little wait.

Hyundai of Auburn is the absolute best!I highly reccomend purchasing your newvehichle from them! Their service departmentis awesome and Ive always had the best customerservice period! Thanks Hyundai of Auburn!YOU ALL ROCK!

I visited this place the other night only because my car was having issues and I needed to pull over. It was too late so there was no one there and when I attempted an appointment online they seemed booked til middle May. However this IS where I normally get my car serviced and these folks are great. Always quick with issues and very kind.

They said that it will only take just few hours to fix a problem/ take a look at it but they ended up having my car for few days, not few hours. Worst service ever. Dont go. They will hold up your car for days if they think its not worth the money.

Trust is crucial in any business relationship I trust Hyundai of Auburn. They have kept me in vehicles for the past ten years. Their Sales and Service Departments are well managed and their personnel care about their customers. Located in a college town, it feels like home when I go there. I know they will treat me fairly and honorably in an effort to meet my automotive needs. I say Bravo! Hyundai of Auburn. Job well done. Keep up the good work.

Excellent service department. In and out very quickly on a very busy day. Ricky Allen

I bought a car part and he was very kind. After the parts arrived, he kindly informed me by phone. thank you.

Several times we tried to use the hyundai dealership close to us in Montgomery Alabama and it was a terrible experience. They kept our vehicle for over 3 weeks each time, would not answer or return calls, installed a seat that doesnt match the other seats, etc . Hyundai of Auburn Serivce department has been a beautiful dream compared to Capitol Hyundai of Montgomery.!!!!!!! EXCELLLENT!!!!!! Thank you! I actually considered getting rid of my Hyundai after our trouble in Montgomery! I am so grateful for Hyundai if Auburn!

Mark Kilpatrick and the other folks here really know how to take care of their customers. I came from Atlanta after shopping around my area for some time - no one else came close to how laid-back and comfortable these guys made me. And they got me exactly what I wanted, at a discount! Awesome

I drove an hour with my daughter on our day off. My husband works for Hyundai, so he gets an employee discount. The associates have no issues with reminding you they aren’t making enough money on the sale to be worth it. I needed a certain amount for my trade. They overinflated the cost to repair a windshield as the reason to why they couldn’t come up to the trade amount I needed. Bottom line they weren’t going to make enough off of my deal on the front end, so they took it out the back end. Extremely disappointed. This used to be our favorite dealership, but seem to have resorted to other tactics synonymous with the reputation of a “car salesman”.

Damn good people. Sold us a car. Thank you Hyundai of Auburn.

I like Hyundai in Auburn of my favorite SEC Team is home there and the Hyundai dealership was great(Nancy)

I would highly recommend Hyundai of Auburn if you are interested in the suite of vehicles sold through the dealership. Hyundai is a great brand and the vehicles have most of the options available with high end vehicles. Our sales associate, Scott Wilder made our buying process smooth and hassle free. He even took time after the purchase to ensure our Bluelink was working correctly. Highly recommend using Scott if you have a need to purchase a vehicle from Hyundai of Auburn.

If youre looking for a great service department that is a short drive from Montgomery, look no further than Hyundai of Auburn. Their staff treats customers with the respect and friendliness we deserve.

Sir; my concern is with your AU Motors. I recently purchased a vehicle from this dealer as is. I understand as is but cannot get over the fact they say these vehicles are inspected prior to selling. Since purchasing this vehicle it has cost me more than $6000 to get it mechanical and safe to drive. Is this the kind of service you give?

Stay away from this place by all means!!! TMy car was sent here to have my engine replaced, which was done carelessly. After getting my vehicle from them, my cadillac converter was damaged, which it was not in the original diagnostic. After returning my car to have this issue corrected, I was told I would have to pay 5000+ to get it repaired. I then had my car returned to see it was driving worse than when i brought it up there. After getting it checked by another mechanic I was told there were parts of my engine that had not been put back in its original place. This place has wasted my time and energy, and i will never rely on this location to fix anything on my vehicle ever.

I highly and totally recommend this dealership! I love my car, the experience, the salesman (Brandon Bullard)! As this was my first time getting a car financed I was quite nervous and uncertain how the experience would go. It was so smooth, I could tell they really wanted to work with me, everyone was extremely pleasant and personable. For something that I anticipated being quite stressful it was completely the opposite!

The staff at Hyundai of Auburn are very unwelcoming I walked in and asked if someone could write a car up for my sister and everyone said no! They make people feel very awkward and not wanted! Something needs to be done about this!

New location keep moving we no something new at this place.

Arranged a test drive a week ago. When I got here a lady tells me all the vehicles were sold out. I even made sure to speak to one of the reps in the morning before heading there. They didnt bother to tell me that they did not have any before I went there. A wasted trip and frustration because I gave my contact information so I cant comprehend how they couldnt have sent me a text or something in advance. There couldnt be just one person who knows how many vehicles they have in inventory.

Always a great experience. Best SUVs for me and I will continue to purchasing them at least every 5 years. The BEST Salesman is always there waiting for me. Rob Ray!!

Very satisfied.

We are totally satisfied with the service they give us . They always have our best interests in the service they give us making sure we Are Satisfied !!!

Took a very long time but staff was awesome and we got a great deal.

My husband and I just went through the experience of buying a car. We visited many dealerships and dealt with a lot of salesmen along the way. During our time looking at Hyundai, we had the pleasure of working with Scott (and Im sorry but I dont remember his last name because we misplaced his card! But hes the one with really bright shoes!!).Scott was BY FAR the best salesman that we dealt with throughout our experience, and we talked with at least 9 of them! He was so personable, polite, kind, helpful, encouraging, and knowledgeable! Scott was ready and willing to help us. He was prompt and transparent. Despite being a car salesman for Hyundai he encouraged us to further our research, test out many cars, and best of all had nothing but good words for his competitors! His main focus was for us to get the right car that best suited us, not just to sell us on something to gain profit.Although we ended up going with a different car in the end, we wanted to reach out and express our thanks to Scott for the encouragement, kindness, and transparency during this process! We could tell that he is a very genuine person and cares a lot about being knowledgeable and about his customers! He is truly one of a kind!We thank you and wish you all the best Scott!

I want to thank the service department from the bottom of my heart!! They went over and beyond to make sure I had a excellent experience. Not only did they find the issue but also was able to complete repair under warranty after another Hyundai location said they wouldnt. Honestly Im a huge Hyundai fan this being my second Hyundai. Now I will remain part of the Hyundai family as long as I own a vehicle. Thank you so much and be blessed!!!

The people are so polite and professional!! They talk to you and take your concerns and questions seriously! I will own. Hyundai from now on! Only deal with the best at Hyundai of Auburn!!!!! Thank you for being so interested and helpful !!!!!

Best prices and they don’t play games. Friendliest most down to Earth staff. Looked all over. Hyundai of Auburn is straight shooters. Ask for Scott. Would definitely go back for when we buy our next car. So happy we made the drive from Columbus, GA. THANKS SCOTT!!!

Have yet to be steered wrong by these people. Reliable and friendly.

Billy and his team will spoil you if you give them a chance! Weve been a part of the family for 8 years and continue to drive over from Columbus GA to get service because we love the courteous and professional atmosphere and you cant question the integrity of the service department. Theyre second to none!

I would highly recommend, anyone looking for a new or used car to check out this store! They will bend over backwards for you and make sure to help you out and make sure your payments are low!! If I could rate higher than 5 stars I would!!!

Best Hyundai dealership around!! Highly, highly recommend!

Have always had a great experience with them. Always friendly and very nice.

Scott is very friendly and honest. Not pushy. Easy to talk with. Make you feel comfortable. Nice staff. Greet with a smile.

Great experience for this service and the Service employee was very helpful and nice to us.

Great service complimentary car wash

I would highly recommend this dealership. We have had several scheduled maintenance service appointments and have been completely satisfied with the professionalism and efficiency of the staff!

Brandon Bullard was a very enthusiastic, friendly sales person. The dealership goes above and beyond to demonstrate value.

I don’t know where to begin. All I’ll say is that Bobby, TJ and Jackson have been phenomenal in providing an exceptional purchasing experience. I’m buying a car from out of state. Mind you I haven’t seen the car personally but from what I’ve seen online and what was sent to me, along with the carfax, I decided to buy because it was the best deal for that particular vehicle that I’ve found. They all have gone above and beyond, despite some challenges faced with a certain finance company whom everyone should stay away from, and they made it happen in end. I know nothing of the dealership so I can’t speak for it, but based on the service I’ve gotten from these 3 gentlemen, I’d buy a car from them any day. Remember, ask for Bobby, TJ or Jackson.

I would highly recommend these nice professional and courteous staff to anyone with a Hyundai or interested in getting one

Great service and staff! I love that I trust that my car is taken care of every time.

Did a great job with the repairing of Kittens Santa Fe. It was a significant deal of work. They also went the extra mile by keeping the costs low. As always, they were nothing short of STELLAR!!!

Had a great experience at this dealership and Stephani was exceptional in her communication with me regarding the progress on my repair.

Friendly staff, excellent service, and adequate wait time!

Hyundai of Auburn always does a wonderful job and their employees are very kind. I highly recommend the Hyundai of Auburn Service Department. We have also brought our other vehicle that is not a Hyundai product and they did a great job. David the Service Manager always goes above and beyond.

Got an amazing deal with payments lower than my last vehicle, and the best warranty Iv ever had. I couldnt be more pleased with my buying experience.

Hyundai of Auburn made bringing our car in for service/warranty/recall was EXCEPTIONAL!!!!

I had to visit this place twice in the last 7 days and both of them were really pleasant. All the people were kind and supportive. They fixed the problems exactly what I expected to be like. After fixing those issues, i was asked if anything else i had in my mind. I could have my alarm system fixed. Here is my conclusion. I am not a car guy at all. And I dont think I need to be. Thats why I like this place. Thanks again

Comport, Kind and good quality for car maintenance or repair~!!

Great staff,Im always pleased when I visit.

Hyundai of Auburn staff were courteous and professional. This is our second Hyundai that we have purchased from there and we will return for our next one.

Customer service is TOP NOTCH! Dont want to set the bar too high but its b/c of these folks that I prefer never to change dealerships again. From the techs to the owner...I was taken care of ABOVE & BEYOND and felt extremely VALUED. That means everything! They also saved me some money so all around great experience!

Had a grease spot on my console after having a windshield replaced and a ECM recall done. Was able to clean it but shouldnt have had to.

Clean place nice people and great service!!!

First I feel this Hyundai dealership deserves no stars, because it has taken advantage of my son who is in the military, but I had to put a star to be able to make a post. On May 16, 2017 my son was driving from Mississippi to Atlanta to have his car shipped to where he was being deployed. His 2012 Hyundai Santa Fe broke down in Alabama. Over the phone with him I determined it was probably a bad alternator. My son had his car towed to Hyundai of Auburn AL. My son explained to the service advisor (Wesley Jones) his situation and that he was on a time crunch to get to Atlanta, Wesley agreed it was the alternator. Wesley was able to get the car in pretty quickly, but they did not have the alternator on hand. Wesley told my son he could get an alternator from the local car parts store ( I believe Auto Zone ), he said it would take one and a half hours, and the cost would be $400.00 with a $30.00 discount( See attached photo of location of alternator ). Well it actually took four hours and the cost was $444.81, needless to say my son did not have time to ship his car that day. The next day my son drove to take his car to be shipped and a block away his car battery light came on, but he still made it to the place his car was being shipped. Now my son will not know if there is a problem with his car until his car shipped to him in 2 to 3 months. I did some research and discovered the cost of the alternator was around $170.00 from the parts store plus the maintenance labor time he should have been charged should have been for 1.5 hours. The dealership marked up the part price at least $70.00 dollars and added another $50.00 for labor. I believe the total cost should have been closer to $315.00. I am very disappointed in this dealership. This was an opportunity to show how the military is appreciated and this dealership FAILED.Aug 2, 2017 - So the story continues. My son received his vehicle in England and it still has problem that was supposedly fixed at the dealership. He took it to a Hyundai dealership in England and they determined the alternator that was changed at Hyundai of Auburn was defective. It has cost my son an added $700-$800 dollars to resolve this issue. He had to have a new alternator shipped from a US Hyundai dealer and get it installed by the England Hyundai dealership. He went through Hyundai Consumer Care to try to re-cooperate some of this added cost, but they say the dealership will not honor any warranty out of the USA. I must say this is crazy. I have contacted the dealership with no help what so ever.

My wife and I were travelling through the area from Mobile on our way for a weekend trip to Atlanta. We had an issue with our Hyundai Santa Fe on the interstate, but it was after the dealership had closed on a Friday night. I decided to call anyway to see if anybody would answer.To my surprise, someone did answer even though it was after the dealerships posted hours. We were able to explain the problem, and they told us to bring the vehicle in first thing on Saturday morning. When we got there Saturday morning, we spoke to the Service Department Manager, David, as well as Robert. They were both very helpful, and told us that they thought the problem had to do with a knock sensor which was under a nationwide recall. They told us they would try to have the car ready as soon as possible, but that the part needed was on back order. Thankfully, we had some family staying near Auburn as well, and we were able to borrow their car to drive to Atlanta for our trip.After our weekend in Atlanta, we were able to stop by the dealership on Monday morning. David and the service department were able to get the part we needed and able to install it so we could leave Monday with our car headed back to the Mobile area.I cant say enough about how helpful and professional the staff were, and my wife and I were very thankful that Hyundai of Auburn was able to fix our vehicle in a timely manner so we could get back home.

Always friendly and professional. Excellent service. Love my new Palisade!!

I was willing to drive to this place from an hour away because their phone customer service was better than the other more local shop. However, the service manager refuses to answer e-mails or bother to call people back and I am fed up with inadequate service. Dont waste your time here. He will reach out to you to try to get 5 star reviews, but wont respond when customers are having actual problems. They sure will still send you spam e-mail weekly though.

I had a great experience here with both the sales and the service department. Had some specific things on my list for my new car and I got what I was looking for. The sales personnel, specifically Rob, was very friendly and professional and walked me through the whole process. The service department added a tow hitch in the amount of time they said they would. Id definitely do business with them again in the future.

They were very nice. They talked over with me on what they were going to do. I liked that. That way you know what is going on with your car. Thanks for taking care of my car.

Stephanie and Robert are knowledgeable professionals. They strive to please their customers.

My car battery finally had given up. I came in without an appointment and they took me right away. Even though the line was SUPER long, I was in and out in no time! I am always confident with the care my car gets from Hyundai of Auburn Service department. Super great folks and always looking out for what is best for my car needs!

Excellent service. Young man explained the problem. no more problems.

Got a letter from Hyundai showing software update was needed, covered by WARRANTY. Rode in, very polite and less than forty-five minutes later I was out of there. AUBURN HYUNDAI is always very professional and handles any kind of work in a very short time. They are good about keeping the customer updated as to what is being done.

Excellent service. Professional. Prompt. Clean.

Service Personnel are always nice . I would like a little bit higher chairs thou in the waiting area !!

The service deparment of Auburn Hyundai isbreliable, kind and blazing fast in service. Whenever I vist this dealership, I am impressed. Thanks

This Hyundai is 100x better than the Hyundai in Montgomery. Staff is very professional and kind. They will always greet you with a smile when you walk in. Service department does a great job with my car. I will always come back to this Hyundai. War eagle!

They diagnosed the transmission issue and got it fixed immediately.

Customer service is the service department was excellent!

Service Department very friendly and professional! Robert especially, I had an appointment on Tuesday for my car check up, but on Monday my check engine light was on and I was on my way to Montgomery- scared to go with the light on! Robert got his little machine plugged it in and told me everything was good, no major problems I could go to Montgomery and he would look more thurly the next day at my appointment! Next day again Robert went out of his way to be very professional and helpful- even washed my car for me, friendly service department! I’ll keep going back! 😁

If you have a service need at this location you can save yourself some confusion and headache by contacting Mrs. Stephanie Cummins. Before I was able to speak to her during my engine replacement for the camping 953 things were not clear at all. I would ask one question and get four different answers. Mrs Stephanie handles things very plain, clear, and professional. She saved my experience from going completely south to going acceptable. Overall the dealership is doing their job and I have no issues with them it was just a little trouble with the communication initially.

Great dealership. Very friendly and helpful staff.

Great 👍

Friendly and professional. Very prompt service - attention to detail - kept me informed every step of the process.

Great Service Department 👍🏽👍🏽

Cindy and Nancy were awesome! Even though they could not help us, they both were so very kind. Did not make you feel bad. Recommend them!

These guys did a great job on my car and were really nice. Thank you!

Great Service! Garrett and his manager, Gary, went above and beyond to find us the perfect car. Everyone was very friendly and fun. The dealership has a great vibe. Theyre never pushy and they never made me feel like I was being picky.We will definitely be back!Thanks!Chad and Katie

Excellent customer service.

As a first time customer, I received excellent Customer Service, with fast, quality service!! Thank you Hyundai of Auburn for taking care of our families needs.

Great Service fair prices! Very satisfied every time!

Bunch of corruption your facilities and faculty members probate properties and government city state county federal officials. Homeowners insurance and transportation insurance lapsing lies banks to.

Service dept took care of me in a timely manner fast and dependable got me a rental until they finished with my car free of charge, always keep a warranty on your vehicles

Very professional employees & service. Also, a very nice welcoming waiting area

Drove to auburn from Montgomery after contacting and lot shopping in montgomery over past 2-3mosI got a.deal.from one of the.best sales.teams ever in all the years my husband and I have shopped vehicles. It was without a doubt worth the short drive to auburn . Thanks so much Hyundai of auburn!

Hyundai of Auburn is the best. They always listen to my needs and get my vehicle repaired and serviced without hassle and in a timely manner.

Excellent customer service! they take great care of their customers! the service department did an excellent job and is super prompt! I highly recommend this dealership!

Very professional experience.

NEVER will I ever buy a car from this place again. Lesson learned. First impression was real persuasive but really isn’t willing to work with you when it comes to paperwork.

Will Banks the salesman and Scott the sales manager were outstanding. The deal went quickly and flawlessly. Very happy with the experience.