I visited the store location in Wichita, Kansas, back in September and received the best experience to-date with any range in Wichita. The staff was tremendous in assisting what I needed, in particular, an Rainier Arms associate named Jordan. This individual went ABOVE AND BEYOND to help me with my purchase and training options the store had to offer. I am local law enforcement and SWAT, and Jordan assisted me in ways that aren’t too common these days. Since then, several of my co-workers have visited and trained at Rainier and Jordan assisted us with anything we needed, even when times were busier than normal. Glad to be a Patriot member and life-time supporter!
I found a threaded barrel for my hellcat. Shocking because they are on back order everywhere for months or even over a year. I was surprised at how quickly it shipped also. I was expecting at least a week and a half. I ordered my barrel Sunday and received it Thursday. I also am very pleased with the packaging. I can tell Rainer Arms cares about the customer because my barrel arrived packed great and undamaged. I am going to order more from them in the future and I would recommend this site to others. My brother is also now shopping here because of the quick and efficient service.
I purchased several pieces from Rainier Arms and the service was fast and very professional. I thought it would take weeks for my order to arrive, but to my surprise it came in just 2 day after it was place and my background was very fast also. Id say the total purchase to me walking out the door with my order was 11 days. The staff was very helpful and a joy to speak with, Ill be doing a lot more purchases in the future with Rainier Arms and recommend anyone who needs and order filled to contact or stop by for help.
Super fast shipping even during covid! Great friendly customer service when I called with questions on what would be best for my set up. Real down to earth answers.
Best experience with the site. Been looking all over at other site but don’t have what I’m looking for. This site have everything with the best price. Definitely recommend to anyone. And good customer service too.
Great experience with Ranier Arms. I called before making my purchase to ask questions on the product. The first person to answer the phone was very nice and the tech I was transferred to get a detailed answer was very honest and professional. This help prevent making a purchase I would have regretted or had to return. Excellent customer service.
Easy to order, good pricing and help along the way. Details of documents required. Fast shipping and had early delivery from estimated time of arrival of goods.Good vendor. My first order very smooth, but tried a second order product out of stock and no substitute option given. I will buy from Rainier again in the near future.
In this era when its hard to find firearms parts, ordering from Rainer was great. Found what I wanted at a very good price. Delivery was better than expected via USPS. That is, they ship quickly and didnt overcharge for shipping. Ill be coming back.
Fast shipping! Unlike most suppliers my order was delivered within a week of placing the order. Other places take a couple of weeks to ship. Nothing annoys me more than no communication and extremely slow shipping of parts that they claim are in stock .... Rainier Arms is NOT that company!
First time buyer at Rainier Arms, wont be the last time! Availability was awesome, One of the only places that had the firearm I was looking for. Bonus was the reasonable price, better that the other locations I found. I ordered on a Friday, had the gun on Tuesday. Couldnt ask for better shipping time and rate. 5 Stars for sure!
Ordered bulk ammo online. was a fair price. fast from order to shipping to my door. there are other online retailers who could learn from rainier arms about what quality customer service is.been battling with a different online retailer for 2 weeks about an ammo order. still no resolution.i will buy from rainier again!!!
I haven’t seen the carton that I received from Rainier arms yet. I am in Columbus Ohio and had the ammunition shipped to my brothers house in Phoenix Arizona. I called him when I was alerted that it had been delivered. I asked the condition of the carton and was informed that it looks just fine.I had originally requested that the ammunition be shipped to me here in Columbus, but then I realized I would have to carry it or ship it again from here to Phoenix. I contacted Rainier‘s customer service as soon as I thought of it and they were very kind and professional and told me that it would be easiest if I just canceled the order and placed a new one to go to the correct address, which I did. All I know about Rainier is that their customer service is very good, very professional and very helpful. I will be purchasing more ammunition from Rainier as I need it.
The people at Rainier Arms are professional. They are kind and respectful. They greet you and not only that they come out from behind their counter to ask if you need help. Now to me that’s great service.Lived in this state 41 years. Best service I have seen in any gun store.Jack
Ordered ammo from them at a way better price than I was able to find anywhere else. Initially the shipment received was not complete.... Appears to have been partially lost or stolen in transit. However their customer service was outstanding and immediately resent the part of the order that was not received. Great customer service and great company will definitely use them again.
Their armorers are some busy people, but they were still able to finish a job I asked them to do without too long of a wait. And it came out superbly done. Had a bit of trouble getting status on it, but that was due to my cellphone service provider and NOT the staff at Rainier Arms. Ill be seeing them for more business in the near future!
Purchased AR from them and they swapped out the bolt carrier group.... thought I was getting a complete Griffin armament rifle everything was griffin armament except the bcg which they replaced with there own made bcg... kinda misleading
They had a great deal on ammo, but not the floating forward that they showed in stock. The deal on the ammo was good enough to not be too upset though. .308 168gr Igman for .59 per round. Pretty damn cheap.
Product was exactly as described. Fulfillment of order was quick. Shipping was prompt. I actually received my order several days before I expected. The price was spot on as well. I will definitely be checking Rainier Arms for my next possible firearm purchase.Great job!Thanks
The products are top notch. The prices are really good. The ordering process was easy and the delivery was very fast, even under current conditions. This was my third time doing business with Ranier..it wont be the last 👍
Web site was easy to navigate and ordering was easy. Customer service was easy to reach and provided me with tracking number. Product was ordered with expedited shipping and promptly made it to me. I am happy with their product line and their personnel.
I purchased the DFNDR ARMOR QRC PLATE CARRIER - MULTICAM BLACK in a size Large based of the measurement the page gave me for sizing guide. Once the plate carrier arrived it was way to small and no matter how far I let out the side straps still didnt fit right. On 9/3/21 I reached out to company about this mis sizing and was told I would receive a email with a return label. I left the country for some time and upon return my wife informed me she never received the return label so today 11/4/21 I reached back out to Rainier arms and explained the situation they told me I would have to pay a 15% restocking fee. I will never purchase from them again and will make sure my fellow servicemen do not either. horrible customer service and unwilling to help with issue on a item that is normally sold out1
All the boxes were checked. Fast delivery time to the Midwest. Great price. Quality product. Flexible and attractive shipping options. Hope they keep me on their electronic notification roster.
Rainier arms is one of the best places for parts. Good selection of in stock parts good prices fast order processing and shipping. Will definitely be ordering from them again. Fast and hassle free process.
Overall great experience, not really sure if the shop I used or Rainier messed up on sending the paperwork needed to ship my item. Once I contacted Rainier the item was shipped that day. Very good deal and item was nicer than expected. Next time Ill contact them sooner to make sure they have what they need. Way better experience than Ive had with other competitors.
I bought a shotgun online from Rainier Arms and I couldnt be happier with my purchase. The price was right, the shipping was fast and reasonably-priced as well, and they provided tracking information for my shotgun, and they followed up with me to inform me that my shotgun had arrived safely at my local FFL dealer. I will shop with and buy from Rainier Arms again in the future with confidence. Thanks, John Hwang! You have excellent staff who are a credit to your company. Cheers!
Website easy to use and especially there customers service chat 💬 is on point. Did not have to wait long maybe less then a min. TheseGuys know what they are doing.
This is the first time Ive done business with Rainier Arms. I am beyond satisfied. My first order came in on time or a bit early. I placed a second order. for ammo this time, and it arrived quicker than ever expected. I expected 7-10 days and it arrived the very next day. Amazing. The prices for the ammo and the pistol accessories I first ordered were certainly fair. Thanks for the great service...you have made a good customer of me.
The ordering process and shipping were both very easy. Price was good on the product, but I have not had a chance to try the new ammo yet. It is a brand I have not tried before, but it works well Ill be back for more.
I was looking for a car gun and chose a shotgun. While browsing on line I came across a seemingly unbelievable priced Citadel pump at Rainer Arms.I jumped on the deal just to make sure it wasnt a 1980 post. Im in Fl. and the gun was shipped and at my local in 6 days. So pleased with the entire process. Dont be fooled Turkish shotguns are superb as is Rainer Arms.
First time buying from their website. I found exactly what I was looking for at a great price. Shipping was very fast. I’ll definitely buy from them again.
I am in process of building my last AR.I searched several other sites then came across Ranier Arms. They were the only site to have the specific part I needed.It was reasonably priced. Excellent shipping.I would recommend the site to all of my friends.
Signing up as a dealer was EASY. I like the quick communication directly with the owner and particularly like the informative videos on the website. As dealers we can always learn from each other and I appreciate john sharing with everyone.
Very simple transaction. I really enjoyed the selection and for a brand new enthusiast the site helped me learn more about calibers and styles.
Ive known about Rainer Arms for a while now. And its been only lately that Ive actually done business with them. That is my fault completely! Rainer Arms is now my go to online store. They have stock on parts that I have been searching for for a while now. The inventory is plentiful, even in the times we are in. Shipping is quick even if you choose the Free shipping. I have placed 3 orders in the past 3 weeks and in the process of placing another order. Thats my fault because I forgot a few parts! This is just my 2 cents, but they have a lifelong customer now!
I had a great customer experience. Website is clear, my item was in stock and shipped quickly. I was kept up to date on my orders progress via email through every step. I was never left wondering where my order was. My item arrived promptly and undamaged. 10 out of 10bwould recomend, and I will be a returning customer
Love Rainier Arms! The guys (and gals) are all professionals, with great advice. Paperwork is quick and easy, but by the book (the guy next to me didnt have current ID, and was turned away).
I couldn’t say enough good things about this company! They helped me with my first ever online firearm purchase. And they were very quick to respond to all my annoying questions! And the firearm I bought! Wow!! Just amazing quality. Everyone should buy from Rainier Arms! They are just simply amazing! Thank you so much Rainier Arms for my fantastic new firearm!!!
Honest seller, secure site. Had called before ordering and was kindly helped. Put in order received it 3 days then a few days later put in another order and received it promptly. Items were just fine!
I was searching locally for a particular rifle with no luck and all online retailers were also out of stock. I listed with all major companies to be notified when back in stock expecting to wait a few more months. Rainier emailed me within a month and I quickly placed my order as they sold out that day. My order was promptly processed and my FFL dealer had it within 5 business days on regular shipping. Very pleased with my new BCM rifle and the folks at Rainier.
I ordered ammo from Rainier Arms, the price was good, they shipped it quickly and in a good outer box. You cant have a better experience! Now if I could only get the same results out of UPS who left it so that it sat in 4 of rain water for an hour...
I’ve visited the store in person many times, there customer service and product availability is awesome. I see a lot of great reviews on their shipping times, however the few times I chose the shipping option, I never got notifications of a ship out for up to two weeks. At that point I just got impatient and went to pick up in store since I’m semi local.Has anyone else experienced this?
Nice shop, great website.I like to order online, & pickup in store.Super friendly staff, and they hooked it up with a free patch. I appreciate their professional and helpful attitude and will continue shopping with Rainier Arms.
Purchasing from Rainier was a great experience. I called a few times to make sure the store my firearm was being sent to had sent over the information and every time I called, the staff was super professional and polite. They answered my question quickly and didnt seem to be in a rush to push me off the phone. Would definitely buy from here again.
Great price on what I was looking for. Shipping was free, which is always a bonus. Package arrived several days earlier than expected. Product was better than expected and I will buy more when available.
Shopping experience was exactly what it needed to be. The fact that they ship to where I live was a big enough plus to give them 5 stars anyway.
Delivery was on time. Product was as expected. I will be doing a lot more business with this company. I love it….
Efficient, accurate, timely and glad I could find a source for scarce ammunition. Would highly recommend this company.
Everyone was very friendly and helpful. Im new to industry and no one made me feel bad for asking dumb questions. The guy I worked with called me by name and thanked me for my business. Overall a great experience!
Great customer service/support from ordering to delivery. 5/5 Stars, highly recommend this business to any and all Pro 2A supporters.
I purchased a polymer80, and it arrived within 4 days after ordering. Very impressed. I even got an email to verify my order which was very impressive to me. That’s a first and it appears they take that extra step for their customers. I will absolutely buy again
I almost hate this place. I want to spend so much money here. But seriously great knowledgeable staff.
I received my order quickly, securely packaged, and the quality looks good. One of the best prices I could find and shipping cost was fair. I will shop with Rainer Arms again.
I absolutely love this place. Very dangerous for my pocketbook! I walked in with my husband to look for rounds for his 300 BLK and I walked out, with a Sig M400 Tread ordered. The staff were all wonderful, personable, and patient, which is a plus for me as I can ask a LOT of questions. I definitely will be coming back to do more shopping.
Excellent prices and fast free shipping, what more could you ask for? It was a first buy from Rainier Arms for me and it wont be the last. I wholeheartedly recommend Rainier Arms!!!! A++++++++ service!
The most relaxing and laid back I have ever had looking and purchasing. They are very knowledgeable and straight forward. I will purchase there always, as they also have plenty of options to chose from. Forever customer!
Awesome vendor! I bought some ammo and had it sent to my FFL in CA, fast and easy transaction and shipped super quickly. Would not hesitate to recommend these guys. Check out their deals. Theres some good stuff to be had.
Awesome experience at Rainier Arms. The staff (Joe) was very professional and assisted me with my handgun purchase. This was not my first firearms purchase but Rainier Arms is the best in Washington State. I cant say the same for other companies. Great job Joe!
A difficult to get and high demand item I was searching for came into stock at Rainier Arms. They listed it at MSRP and did not hike the price way over MSRP unlike other vendors so I truly appreciate Rainiers business practice. In addition, they shipped it overnight! As this is the first time I dealt with Rainier Arms, I was very impressed with them and they have just become my top go to company to check first.
Did a lot of research before I purchased, had excellent reviews all over forums and websites. Was in stock, very reasonable priced barrel and came within a week. Barrel was packaged very neatly and secure. Havent shot it yet, but fitment and finish are awesome. Cannot wait to put it to use!
Great people to work with. I had a silly question about weather my order had been received and the person on the phone politely and kindly helped me out. Shipping was fast. Good job 👏
Great operation. Placed an order for a couple of range cases and received them both very quickly. Will definitely continue to use these guys!!!
I was extremely surprised and pleased how they treated me. The staff was there every step of the way to answer any questions and I cannot say enough about the service.
Fast shipping, great products!Finding quality .308 ammo for the price you are selling is unheard of these days! Thank you very much!
Purchased item/items online. Good price for brand new items that shipped quickly. I called them with some questions and got a real person that was polite, listened and answered me. I would purchase again and recommend Rainier Arms.
I bought several magazine for Rainier Arms using their website. Their site was very easy to navigate, and they did a good job communicating the details of the shipping. Great experience.
Even though they didn’t have the product that I was looking for, they responded to my email very quickly and was very gracious and apologetic about it. Great website and products. Wish I could’ve bought my rifle from them instead of whom am I finally found it with.
I have only made one purchase through Rainier Arms but I can say I dont have anything bad to say at all. Purchased a quality BCG and on top of that the my order shipped much sooner than expected. Good job guys!
Great people to deal with, very professional and knowledgeable. I would certainly recommend this store to my friends.
Website was intuitive, products and availability very clearly described. Pricing was great!! Order was secure and fast. Quick shipping and tracking. Will order from Rainier Arms again, soon!
The shipping time was very fast. It was easy to order from their website, I would recommend to a friend.
Items I ordered are very well made and shipping was fast. I will be buying from you again. Thanks.
Really impressed all the way around. Received what I ordered, NO BS, & it arrived quickly. Definitely will be back in the future.
Impressed with the availability, pricing and fast shipping of ammo, especially at this time of ammo scarcity and high prices. I will definitely buy from Rainier again... hell, I recommended them to our regular UPS guy (also a gun guy) when he delivered my 9mm order last week!. Now, Rainier, if you can just get a hold of some .38spl +P self defense rounds!! ;)
First time buyer with Rainier, will definitely be doing business with them again. Called their customer service, they were friendly, cordial, and quickly resolved my requested order changes without any hassles. The products received, were of excellent quality at a good price. Thank you Rainier.
Great service, very good team of people. Very fast and great pricing
Incredible people; nice, take time to listen and explain about the gun, Ive been here twice just looking, Sam is very knowledgeable and nice.
Fantastic company. Great prices and quick shipping. Butter smooth and would not hesitate to purchase from them again. We appreciate ya.
Great service, prices and fast shipping! Will definitely be back.
Great products to choose from, almost made it difficult to decide. Service was splendid and shipping was SOOOOO much faster than I expected. I’ll be purchasing more products from Rainier Arms in the future.
Shipped extremely fast and great quality. Will used again for sure.
Great quality and service with incredibly fast shipping. Prices are right in line with the top quality that’s offered. Wide selection to fit the budget without sacrificing quality. I would highly encourage people to check out Rainers products for their next build.
The staff was very helpful and professional in the handling of my order and they ship quickly I would definitely used them again and I would highly recommend thanks !
Ordering was smooth and so was shipping. I would have purchased sooner if yall accepted more payment methods, but I understand the reasons and charges behind it and yall had what I needed when no one else did, so I appreciate it
Quick and simple ordering process, found what I needed quickly, placed and received the the order without issue.
I am very happy with my purchase! Great quality product with fast shipping! I will be ordering from Rainier Arms again in the near future! Thank you!
I purchased the Avalanche mod 2 and I definitely will say is the best charging handle with the switchable tabs,Im been waiting for this item for so long finally got my hands on one thanks Ranier Arm.
Ordered a few things from them. I’ve always received what I ordered in a timely manner. Will continue to do business soon. 10/10 would recommend.
Rainier Arms had the products I needed in stock, shipping was quick and items well packaged. Follow up communication was outstanding regarding shipping and tracking. Thanks!
One of my favorite places to shop online for 2A stuff. Id love to check out the storefront someday.
Outstanding craftsmanship. Great color matching, vibrant coatings/metals. Very personalized feel and look. Quick shipping, and a great inventory, even threw these crazy highly demanding times. All of that and competitive pricing. Great investment into your hobbies.
I had a great experience, everything I ordered came quickly in the mail and it was all quality stuff. I will definitely be using these guys again!
This was my first time buying a firearm online, so I had many questions. The support and feedback I got from Rainiers staff was great. They helped me understand and put me at ease with the info they provided. Pricing was actually below what other were charging and felt I had to finally get it after waiting for COVID prices to go away. Awesome experience all around, I will definitely be a repeat buyer from Rainier.
Rainier Arms provided fast delivery and the item was as described. I have not been able to try out the item but the upper fit my lower with no problems. Im sure its going to perform great!!
Easy to work with and navigate through the site. Customer service was beyond informative when it came to the purchasing and shipping of my item. I will definitely go through Rainer Arms for my next purchases
Staff was Extremely helpful, polite, and made sure that they answered all of my questions and made sure of the contact with my Vendor here in South Florida.Then followed up with the Shipping details and made sure that I was completely satisfied with everything.I Highly recommend them for any of your need at their Headquarters.10+++++++++ Stars 🌟
Thier website is easy to navigate, shipping was fantastic, package was well packed. I would recommend them to anyone.