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Oxie Affordable Optical
131 W Galena Blvd, Aurora, IL 60506, United States
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Oxie Affordable Optical
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Ma
Review №1

I broke my glasses and called. They said come on down. I was there in and out the door in five minutes with my lenses in a new frame for $25. Excellent service and great prices. Always a great experience.

Ja
Review №2

If the comments are too good to be true then you have every right to be suspicious. The people in the front were fantastic but a little bit to persuasive which is fine. The doctors were little bit questionable... Normally I record if theres no chaperone because Ive beem screwed over before. That and to not forget any important information being said. I personally felt like I had a bad experience with Dr.McGee. He swears a lot, he kept saying Spanish phrases to me like I couldnt speak English in which I clearly spoke English. But what really bothered me the most was when he said, We dont know much about eyes and in fact were not even the best... I understand bad days happen and this doesnt justify who he is but when it comes to my eyes I take that seriously. Especially if Im having eye problems. If there is anybody else thats going through this as well, please let me know. I do believe in second chances and this comment is not intended to be negative but rather to raise awareness to those that are not as intuitive as they believe they are. That and for facilities like this one to not bring scarcity onto the table for the people like me. I hope this is helpful for you newcomers.

Sh
Review №3

Oxie is a real standout in the eyewear business! The staff and doctor are exceptional.

Is
Review №4

Mia has been doing what she does for 30+ years and it shows! Oxie Affordable Optical is professional, service oriented, and most importantly has an amazing selection. Affordable prices and a great team! Great place!

Be
Review №5

Ive been treated with nothing but the utmost respect and integrity. I would highly recommend their office to anyone wanting or needing exceptional eye care.

Al
Review №6

They were very professional and attentive. Also, they helped pick my glasses and contacts out. They are also affordable. Thank you!

Se
Review №7

I have been going to Oxie Eye Care for about 5 years now. Its been a great experience trying new contact brands and trying out new different glasses. When I come here I always feel like Im being help and the customer service is great.

Au
Review №8

So I thought I was getting a good deal at this place. Everything was all fine when I got my glasses. Within a week of having my frames they chipped. So they were willing to replace frames. Then about a month later my glasses got dropped and the lenses were completely scratched up. Im talking deep scratches. Ive had glasses since I was 6 months old and Ive never had to get a replacement for lenses due to scratches. The quality of these lenses is not good at all. I called to get a replacement. The lady said I could purchase a replacement. But I would need to bring in my glasses for them to send in. I told the lady that I dont have a backup pair. She told me that they cannot send the prescription in to get a new pair. They cannot get replacements unless I leave my glasses with them and wait 3 weeks for my replacements. I told the lady not only can I not see to go 3 weeks without my glasses but its also illegal to drive without glasses if they are necessary for you to see which for me they are. The lady apparently owns the company and that is the only option she would give. She was rude and condescending. And overall not helpful. Her excuse was that she has a small business. And my response to that is...Im sure it will stay that way. No business will last or grow by not taking care of their customer.

De
Review №9

Just talked with Mia on the phone and she was so helpful

St
Review №10

They will take care of you. thanks Mia!

Ki
Review №11

When my glasses were broken and I was told I had to purchase new ones by my normal eye clinic; Oxie was able to repair my glasses within 24 hours and only $5! They have just earned a new customer. Literally saved me hundreds!

Ti
Review №12

The office ladies were awesome. Very clean office, sanitized everything.

Na
Review №13

Great, locally owned, neighborhood business! Friendly and knowledgeable staff. I had an emergency with broken glasses. They fixed them in a matter of minutes without a run around or hassle. Amazing service. I will, without question, be back when I need new glasses! Try this Aurora business!

La
Review №14

Amazing and excellent customer service! ! I told the owner, Mia, that I am autistic and all the special things I needed for my glasses. She helped me every step of the way. My insurance didnt cover the glasses but they were still more economical than pairs I have bought in the past with insurance! I highly recommend Oxie Affordable Optical to anyone who may be shopping for eyeglasses. They are simply the best!

Na
Review №15

I bought my mother here for glasses and this place is amazing. Dr. McGee is very nice, friendly and professional. The staff that work here are very pleasant. Great place and atmosphere.

Al
Review №16

I dont usually leave somewhere and feel the need to come home and write a review, but I did today. Oxie Affordable optical was excellent! The prices on their frames is great, and they have a good selection of frames! They truly offer superior customer service! The owner is almost always there, and everyone Ive worked with was knowledgeable and friendly. I also was notified that my glasses were in by a text message, which I really appreciated. The icing on the cake was the glasses came earlier than expected, so I got them before I left for vacation! They also told me to come in whenever I need adjustments or my a nos piece fixed etc free of charge. I highly recommend Oxie Affordable Optical!

Ma
Review №17

I needed my glasses repaired in a hurry. I took a shot and stopped in today. With in 5 minutes my glasses were better than ever. When I went to pay Mia said dont worry about it. The great service with that amazing smile just won me over. I cant see myself going elsewhere in the future. Thanks Mia !!! Your a class act !!!

Ka
Review №18

They deserve more than 5 stars, I had an outstanding experience!! They delivered a world class experience! I had to order contacts so, I called them and let them know my situations and right away they took care of me! Theyre very experience and they know what theyre doing! Also, I love that they text you because it is very convenient!!! I am truly satisfied!

Gi
Review №19

I wish I knew about them earlier. I am a dad on a budget who broke his glasses about a year ago but the lenses were still alright. They managed to repair them for free????? I was looking over my shoulder waiting for a meteor to hit me lol. They are very kind and professional. I will definitely be going back there due to their kindness.Thank you!!! It is nice to be able to read signs clearly again lol

Br
Review №20

Excellent customer service. When my frames broke, they popped the lenses into my new frames and got my glasses fitted for me quickly and free of charge, even though Id purchased elsewhere. A+ service. Ill be back again. Thank you!

Ca
Review №21

I didnt purchase glasses there but stopped in to have my glasses adjusted-they were super friendly and didnt charge me. They had a nice inventory of super cute glasses. I will definitely give them my business when I need new glasses.

Lu
Review №22

All of my experience with OXIE was great! The girls are all nice, they helped me with my pick of frames. I didn’t feel rushed or felt that they were trying to sell me extra add ons. The doctor was also friendly and knowledgeable. They have a lot of frames to choose from and even without insurance they are affordable, not to mention top brands. I was able to get a brand name frame for no cost with my insurance. I highly recommend this place. I have found my new eye care place.

Te
Review №23

I went in and was greeted right away! Then when I came back for the second they remembered who I was from my last visit. Excellent customer service.

Ne
Review №24

I got a couple pairs of glasses from them a few months ago at amazing prices and one of them broke. I figured I would be paying out of pocket for a new pair since I was responsible for breaking these wire frames but they told me that they broke at the weld so they were defective and gave me an emergency frame so I wouldnt be stuck with my prescription sunglasses for another week and a new pair was ordered at no cost to me. I have never been to an eye care place with customer service this good. Wonderful owners and amazing support. They even let me come in a few minutes after closing to take care of all this. I wont be going anywhere else from now on. 10 out of 5 stars.

L.
Review №25

Fantastic Customer Service, great prices!We only went here to fill our prescription after having difficulty finding reasonably priced Miraflex glasses for my 4 year old son. They were fantastic with him. Drove 30 minutes just to get his glasses there. Miraflex frames are great because they are flexible- he has 2 pairs now and both are in great condition. He has managed to scratch one lens after 6 months, and ordering a replacement was a breeze over the phone- a nominal charge for replacement (shipping/handling/paperwork fee I assume, still under warranty). Thank you for your great service!!!

Iv
Review №26

5 stars all the way first time here and I’m impressed on how nice and helpful their are Dr McGee was awesome and made me feel comfortable I love my new glasses

T
Review №27

I dont even have the words for this business. Its DIFFERENT. A one stop shop for your eye care needs. I came across this gem last year and got some replacement glasses from them. Very affordable, variety of styles, annnnnd very affordable. Now they take care of my sons eyewear needs. I love this place.

Cu
Review №28

The people are nice, the vibes are positive and the customer service is on point. In the Navy we call that Bravo Zulu.

Ma
Review №29

I have Aetna better health and because of my insurance I wasnt expecting Oxie to accept it. With that being said, I wasnt going into Oxie with high expectations only because of my insurance but boy was I wrong. I fell madly in love with Oxie. They treat you with the upmost respect and have tons of affordable lenses to choose from. Its a clean and friendly environment and the doctor himself was phenomenal and made you feel like you were at home. The variety of trendy lenses was perfect for me (19) and my mom (52). Not to mention how affordable they were. She was very accommodating to the price values and let you do payments in order to pay them off. I cant stress enough how much this place satisfied me. From the warm welcome and vintagey feel, I will always come back here.

la
Review №30

Amazing prices and great and professional service.

Ka
Review №31

So affordable and everyone there is so helpful & nice!

Ch
Review №32

Most friendly doctor Ive ever met. Great experience.

Ki
Review №33

Thats how you run a business, saved me from buying new pair of expensive glasses and only charged 5.00 for repair, great service, turn around was same day, AAAAAA++++++ Ill be back 😁2nd visit same outstanding service AAAA+++++ Ill be back

Ka
Review №34

Great place with good prices, nice people, and free minor repairs

J
Review №35

They will work with you if you have any issues after you leave their office.

fl
Review №36

Its great

Bu
Review №37

They are prompt with repairs for lenses and frames.

En
Review №38

Really the attention and the price are the best in the city ... and believe me you already know my reputation

Ar
Review №39

Very attentive pesrsonal and quick service.

Information
11 Photos
39 Comments
4.9 Rating
  • Address:131 W Galena Blvd, Aurora, IL 60506, United States
  • Site:http://oxieoptical.com/
  • Phone:+1 630-692-9220
Categories
  • Contact lenses supplier
  • Eye care center
  • Doctor
  • Glass repair service
  • Optical products manufacturer
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
From the business
  • Identifies as women-led:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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