Brought my Daughter here for her first Range experience. The staff was friendly and helpful. The showroom is big roomy and clean with a lot of displays. We paid our range fee, and we went into the range the were not crowded so we had some room. They have 10 lanes and we spent a good hour there. When we were leaving we did look at some of the guns on display for sale. Prices seemed a little on the high side. But we had fun and will come back for sure!

The staff here is very nice. I interacted with three different people and all were very helpful. It seems family owned/small business and has a good amount of inventory. I was able to find something here that I was looking for online but was sold out everywhere else. Worth supporting places like this.

Visited this range today for the first time and had a great experience. I was with a small group of people and we all can’t wait to come back. The staff was incredibly helpful and friendly. Definitely recommend this place!

I stopped shopping here after experiencing what others have posted…..”horrible attitude by employees”.One example……I asked the employee what kind of Marlin Model 60’s they had available. Without bothering to look….he said “none”. Yet behind the employee and within arms reach there was a stainless steel model 60. After I pointed it out….he looked for a second and said…”yea, that one”. He didn’t even ask if I wanted to see it.Well, I tried again to see if they have changed…….looks like they have. Young lady was able to answer all the questions I had and I made a purchase once again at this store.Oh….the prices have finally improved as well.

I love their business great customer service and good selections of arms and will do orders if items arent in stock

These folks are wonderful who work here just a great place to get info and go shoot.

Nice place with good selection, dont let the reviews fool you, its worth a stop!

Great place to buy new and used and practice. Great staff. The range can get hot in the summer and cold in the winter. 20$ for hour and 10$ for 2nd person. Masks are NOT required. They also have in-house repairs.

The place was very nice and seemed homey and the prices include the eye wear and ear protection unlike other places I’ve been too and prices are fair as well. There is not a wide selection for guns as other places but that’s ok cause the prices where better than most places. And my father and I had fun.

Was very nice and help full found what I needed and wanted was in and out will come again

Really enjoyed my time and experience here. I bought my first firearm here, and the staff was super duper friendly and helpful. Willing to answer questions and just generally nice to work with. Prices are about on par with everywhere else you can buy a firearm, same with ammo. No complaints on the range either, very simple and nothing very fancy or extravagant, but gets the job done and works well and I enjoyed shooting there. Its nice to support a smaller, family owned business, and it definitely has that vibe to it which I love. Will definitely be purchasing more firearms from, and frequenting the range here.

Definitely will never give this place anymore of my time and thank god I did not give them any of my money. Called to find out if there was any ammunition available, I was told yes. Got there in 15 minutes and the older lady was extremely rude and not interested in helping me. She dedicated to assist another man whom had just walked out of the range area while I had been standing there for 20 minutes. She showed him a shot gun. Then she decides to yell down the counter to me what do you need, I tell her and then she says, we’re all sold out I tried to explain that I just called and got confirmation that you did. Of course she gets louder. I promise these types of businesses don’t need to be in business. I’ll take my money elsewhere where it will be more appreciated and I’m given more respect. Definitely did not deserve the 1 star!!!

I see many negative reviews here. Im surprised, since my experience was good. The employee assisting me was helpful, pleasant, and knowledgeable. I wasnt planning the buy anything. However, they actually had a nice selection despite the shortages. They will sell you their ammo without using the range. I ended up buying a Glock 19. Update: it seems some of the staff are on different pages and live up to the poor Google review ratings. I left out the negatives because the girl helping me was so nice. Heres the other side of the coin: I paid $60 more at JR than I would have at Law Weapons and Supply for my Glock. They have better prices. Anyways.. I go to try it at their range the day after leaving them a great review with five stars and had problems with the clip dropping our targets. Some kid that works there comes out and says what did you guys do? I guess thats what happens when you shoot the metal. Our target had tight clusters and we were nowhere near the clip.

Pretty rude woman working there last time i went, didnt care to help i felt like i had to do everything. Also the price of ammo here is outrageous, yes even in these times. You want to support local business but theres some things you cant tolerate like bad customer service.

Wish there was a zero, never coming back.Find any other range you’ll be much happier trust me

Staff is friendly and helpful. Just a tip, if someone is looking like they need help, go to them first instead of helping someone else who just entered the store. Pay attention*Range is amazing and this is the best store in town.

Great Range and target price. Friendly staff.

Great place to shop for your first or next firearm. Extremely large selection of shotguns, rifles and handguns. The range is clean and offers firearm rentals. I definitely would recommend coming here for any of your firearm, bow, and accessories needs.

Ive been going to JRs for many years now from when they were a small operation to where they are now. I enjoy the conversations with the entire staff there. I support the neighborhood family owned businesses and am always treated with respect and a friend. I have made many purchases there and have always had a nice deal. If they dont have it they will get it for you. I have purchased both new and used guns from them and have picked up some nice gems over the years. My opinion a great family to deal with and a nice shop with a lot to see inside.

This was a fun place to shoot! I would definitely come here again

Ridiculous high prices on any and everything. Terrible service.

Great knowledgeable staff, very large selection of firearms and accessories. The range is clean well ventilated. I highly recommend JR Shooting Sports.

EXCEPTIONAL SERVICE & GREAT SELECTION!!!This family owned business does not disappoint!

Overpriced, and this shop seems to lean towards older guns, I do not want to say vintage because I do not know much about them to speak accurately. A better shop just a mile or two down the street is Shoot Point Blank, they have a bigger selection of firearms, a much nicer facility and range. Instead of having 2 or 3 people maximum at JR shooting they usually have at least 5 or 6 people working. You will always be helped very quickly.

They were very nice and very respectful...I really liked doing business with them

This is a good example of gun stores that give gun stores a bad name. Prices are inflated as compared to other area stores. I watched a salesman try and talk a new gun owner into a used gun that was priced well above a reasonable retail price. The customer didn’t know any better and I saw the stores true colors. Previously I asked the owner about getting a particular item that he didn’t have in stock. He was perusing some sort of publication on the counter and didn’t even have the courtesy to look up from what he was doing before he dismissed me.If you are a new gun owner, they will see you coming a mile away. If you are experienced, you will recognize the problems with the culture of the store when you walk in. The tone is set from management and the owner. Unfortunately, his bedside manner has been poor since his shop first opened in Chicago Avenue.

Everything is over priced, they gave me a hard time and short talked me the entire visit which made me extremely uncomfortable, I don’t want to throw down the race card but I have no other reason why they treated me so weird, they gave me a “black guy with dreadlocks he must be a thug” type vibe

Reading the reviews then visiting this place tells me those negative reviews are hate and fake. This place is solid. Friendly staff, helpful and always willing to answer any and all questions.Visited this place twice to just browse and ask questions and at no time was anyone annoyed or rude. Always a pleasure coming here to shoot. They have a lot of fun rental choices which I like.This facility is always clean and I appreciate it.

I have purchased many, many guns and other items here over the years. I have always been extremely satisfied and that’s why I come back time and time again. They are very knowledgeable and professional and I’ve seen them react with more patience than I think I could when dealing with “difficult” customers.

Worked with Max!Excellent customer service! Both times I’ve walked through the doors wanting to purchase a gun, he’s helped me find exactly what I wanted!Very friendly and approachable! Not sure why these other reviews are negative... I’ve had a great experience every time!

Staff was very knowledgable and kind the only gun shop I will be going to for now on thanks for everything.

Got to spend time with John today. I needed a new duty weapon for work. John helped me find exactly what Im looking for and savedme money to boot. Always enjoy JRs. Great staff and treated like family.

They have a great shooting range and a nice selection of guns.For my first experience going to a gun range it was awesome, I would love to go back again. The staff was very nice and very helpful.I would definitely recommend everyone to check them out. JR shooting sports rule!

Extremely pleasant shooting experience. Dont understand the other reviews on the staff, they were extremely helpful, nice, and informative. Range is super comfortable and high quality. If you want a smooth, comfortable experience, youve came to the right place.

Purchased a Sig P320C from them after much research. Best price in the Chicago area. They seem competitive in most guns I was interested in. Also hit the range and I see no issues. Researching other ranges and all their crazy rules, I dont see that here. Shoot were you want; God Bless!

Knowledgeable friendly and helpful.

Went out today with my wife to show her how to shoot a gun. I was attracted to this place as its the only one in the area advertising a heated/cooled range. Not only was it nice to not sweat my butt off in the range, it was a pleasure to work with the staff! The only time Ive ever seen staff at any range yell at customers was when said customer was doing something stupid with their guns, so take the bad reviews with a grain of salt. Had a great time here!

Good inventory of gun parts and accessories!Prices are good on accessories but firearms not so much. Shooting range has way to many restrictions to make it useful

I have been going to jr a while and am more than likely going today as well. Reading of other peoples reviews I decided to leave my own. Yes there are bigger selection of firearms elsewhere, take mega sports for example. But people have to realize this is a growing company just as any small buisness. I have always enjoyed my time at jr along with bringing other people to check it out. Im very involved in the firearm industry with ccl and there prices are fair just as anyone. Also, they do have a good selection of firearms too, there just still growing. The range is good as any. And the accessory selection is top notch! My recommendation: Check em out!Also jr customer service is far better than mega sports.

Had a great experience there. Very nice young lady helped me. Definitely recommend for anyone new to fire arms. Support local.

I found the staff to be very helpful. Prices are a little high.

I dont know why this place gets so much hate, I enjoyed purchasing my firearm here and the staff has been friendly and made sure my purchase was processed as fast as possible. They have a great selection of firearms and seem quite knowledgeable about the manufacturers and models.

My 1st experience was ok. The manager helped me with a pistol and I bought it. He seems cranky but did help me. The last few times his daughter Tyler is very helpful and helped me with 2 special orders and called me very quickly when they came in. When I need a special order for a firearm, I can count on Tyler. The other staff members are nice and helpful. The store is nice but some firearms are over priced. I cannot give my opinion about the range because I dont shoot there. I only go there for special orders. In my opinion I been very pleased with them. Thanks Taylor for helping me out and calling me back when my order arrives. Youre awesome.

Polite and nice staff. I went in 3 times and spent 30-60 min talking to a different staff member each time with no problem. In those three visits I shopped, bought, and picked up a new handgun in addition to firing it on the range. Even when I call to make an enquire I get prompt and friendly answer. The range isnt as brightly lit as the store but I dont think Ill have much control over the lighting if I ever have to draw my weapon outside.

J.R. Shooting Sports failed to inform my friend that his gun (a 9mm Walther pistol) was not available for pickup ON the day they said it would be because of IL state backups, despite them knowing the day-of. A simple phone call stating this before the scheduled outing was underway (at beginning of their business hours or earliest known hour) would have sufficed, but they failed in this simple measure. This has resulted in the loss of business from my friend and I.Simply put: every encounter Ive had with them has been lackluster, if not dismal, and the above incident was one annoyance too many.Shop for your firearms elsewhere.

This place gets an undeserved bad rap. I have been going here for the past 3 years and have always been treated with the utmost respect when I walk thru the door. The staff is friendly and informed. The few times I needed assistance on the range the staff quickly and professionally addressed my issue. And as a Veteran I stand by their quality of service.

Everyone saying that the staff is extremely rude must have done something to give them a reason to be rude. Went here to use the range for my first time with my girlfriend. We did not know how the range worked nor have we been to a range before. The man who was running the range desk was beyond happy to explain to us how their range worked and thanked us for checking them out. He also said he hopes to see us back soon after showing our satisfaction. We were very pleased and will be returning often.

I love this place. Especially when its just me..lol. awesome staff. Always stocked on equipment. And affordable.

Bought two handguns from them. Called all over Northern Illinois and Northwest Indiana looking for a very specific handgun and they were one of 3 who had one in stock. The other places wanted over 1100 bucks for the same gun and JRs price was over 100 bucks lower. The service was very helpful and the store is very well laid out. I bought a second pistol there as their price was the same as everyone else on a very common weapon. I will go back

I like JRs. Theyre serious and yeah approachable if you just treating them with respect. Ive read some reviews about them being gruff. Ive yet to experience that. Perhaps those people were having a bad day. For me, this is my go to place.

I was the only one there! That was nice! No complaints from my first visit. The Staff did seem nice as compared to the reviews here

Worked with Max, he was very knowledgeable and answered all my questions. He took his time and offered suggestions. I am pleased with my purchase and experience.

After waiting for about an hour (which is normal for the weekend) my wife and I were charged 20$ per person for only an hour then when you put up your target the head of the target is approx an inch from the plastic holder, if you shoot it on accident (which is very easy to do if your just learning or even a marksman) you have to pay 7$ for it. I like to spend a little more time at the range than an hour and its a very expensive place. Not to mention its cold as hell in there in winter. Ill stick to Article II in lombard, much cheaper and better variety of firearms.

Went there to have guns appraised which cost $5.00 per gun just to get a total made up appraisal and there offer was 35% under that. I have come to the conclusion that unless you need to feed a crack habit you will be better off probably somewhere else. they have totally lost my business for good...

I dont understand why this place has such a mediocre review. They are nothing but nice and courteous. They are very professional and in business with some very serious stuff, this isnt a toy store, so its possible that some people are just not used to that. Compared to some other gun shops, J.R. was significantly better. They make feel more comfortable talking to them than any other store Ive checked so far. And they make their range very simple and easy to use. Definitely will continue to go there, thanks J.R. for making it nice and easy for me to get back into shooting.

Reasonable prices on guns and ammo and friendly staff are to be found here. Accessory pricing is a bit high. Range services are available, and it is a decent range.

Website boasts air conditioned range. Not true. It was like a jungle on the range. All shooters were literally soaking wet with sweat after only a few minutes. When complained to the guy running the range he replied you cant air condition smoke. Never again. Note to the company if you read these: Dont advertise air conditioned range if your range is 90 degrees and humid in the summer.

They were rude, short and overly arrogant. My short time in there I saw them treat two other customers as complete idiots. I did not feel comfortable being in their store. I get it everyone wants to try and buy a firearm now a days. They should use this to their advantage and start to build a loyal customer base. I for one opted for a different gun shop and range. Hope others have a better experience then I did.

Went here when I got my foid card and they have a huge selection and amazing firearms that are really nice. The firing range is also nice as they allow shotguns which is uncommon at a lot of firing ranges in Naperville and Aurora area and their prices on rentals are good Incase you don’t have your own firearm. If you go I definitely recommend you speak to McKenzie because she is super helpful and cares for the customer she will go beyond her job role to make sure the customer is happy and comfortable and explains everything very well i have been looking into buying a shotgun and she has taken a lot of time to do research and explain different shotguns for me and see what I would like within my price range. McKenzie should be promoted with all the hard work she puts in. If you are looking for a nice firearm or wanna learn more about them definitely check out jrshootingsports they also have classes that teach you an intro to firearms or more advanced shooters to, which is always great.

I have been coming here for many years and my experiences have always been great. I really dont understand where all the negative reviews are coming from. A great selection, friendly and knowledgeable staff, and prices have gotten much more competitive recently. Ive been to several different ranges around the Chicagoland area and this one is always my favorite. I have recommended friends and family to go there and they are always satisfied. Dont let they bad reviews scare you off. Go visit them and see for yourself.

A great place and great people

Wife and I went in for the range and basically stood there with them pretty much ignoring us. It wasnt that busy and when one was available they didnt ask if we needed anything. After 15min we ended up just leaving. After seeing these other reviews looks like werent alone.

Been into J Rs several times. Purchased a few guns, ammo, range & accessories. Max is always great for his help & suggestions. Makes it a very pleasant experience. Mike is very professional & not cocky when hes been on the range. Ive been there when they have refused to sell to a sketchy person & glad they did! If you visit the store & act like youre a Pro at video games and know it all, youll probably not be too happy - and Im glad.

If you have the option to go anywhere else do it. Very expensive, poor service, surly attitudes, like they are doing you a favor by waiting on you or answering a question. Im not even sure why this place is still in business, range time is astronomically expensive at $20 per person even when sharing a lane, as stated in other reviews they want you to shoot their high priced reloaded ammo. You are better off going to Mega sports or even one of the big box stores for better prices and at least some friendly service. I will never set foot in this place again.

Great they had what I wanted and the range was open. No complaints other than it could have been a little warmer in there. January weather

Good shop, nice selection of weapons and fair pricing

I never stepped foot in this place due to the previous reviews, but I could not have been more impressed with the service Taylor had provided. She was extremely friendly, helpful, and knowledgeable! I will be back often.

Have enjoyed my time shopping here, many guns to select from at reasonable prices. Good selection of shotguns and used guns, more of a hunting store than a tactical store.

I went to this place to shoot almost two years ago and they are way over priced. When me and my buddy were done shooting, we explained to gentleman behind the counter we had some failure to fire with one of their rental guns and he said its not the gun it is your in experience. I said that may be so but you dont have to be rude about it. I would suggest avoiding this place and go to RKA in Plano, IL. They are also over priced as well but the staff is extremely friendly and welcomes any questions.

State of the art range. Staff were very helpful. One of the best ranges Ive been to.

Like so many other reviews here, I have almost nothing good to say. Purchased a $4000 Gun from them, WOW the sales staff could not have been more RUDE. (this gun you cannot find many places so oh well) You would think when spending that much cash they would have been a little nicer. Everything here is priced up by at least 15-20% compared to everywhere else. Guess thats why they still have most guns. Avoid at all costs when purchasing your new firearms. Go somewhere where you will be appreciated!

Went to this gun range twice... Both times had horrible experiences. The customer service was horrible... I was yelled at for wanting to see a gun a had bought online... Overpriced everything and the only person not rude was the round fellow who I think is the owners son... He was helpful, kind and respectful. other than him, this place deserves to be bought out, remodeled and re-staffed...

Dont waste your time and money

WORST PLACE EVER!!!! Very rude. Good luck trying to return anything! My dads a disabled Vietnam vet and we went there for a magazine for a pistol he bought from them and I brought him back to the car he tried to put it in the gun and it didnt fit! They wouldnt expect a return on a product that THEY RECOMMEND 5 mins earlier! They yelled at us and said rude things! Not friendly or knowledgeable! Dont waste your time or money there buyer be WARNED!

Taylor was awesome!I went in looking for an all gray Glock 23. The store itself didn’t have any in stock. Taylor took it amongst herself to get a ahold of the distributors and see if they could ship on to the store. Going above and beyond what I would expect from any other gun store. I go there today to speak to her about it and she got on the phone with the distributors again. Due to the distributor there was a hiccup in what was in stock and not. Taylor then again went above and beyond what I would expect and helped me by figuring somethings out on that end. The service is amazing. I honestly could not be happier. Leaving happy.

Love the range and the folks there are friendly.

Great knowledge about conceal carry options. Staff was patient and took the time to walk me through as many options as I wanted.

I would agree with the majority of comments: yes, the staff can be somewhat rude - especially if they dont recognize you. The first time I went to the range the staff was somewhat rude and not especially welcoming. However, after consistently going to the range a couple time a month the staff really warmed up and even asked me how I was shooting, made some jokes and left me with a smile. The prices are about average, maybe 5% more expensive on certain items. However, I know they are willing to negoiate on some some guns. I would recommend they primarily because they have fair range rules and prices and eventually began to warm up. If you expect them to treat you like family right off the bat you might be disappointed, but Ive seen worse customer service from other places.

Nice place, with horrible customer service.If this was the last indoor shooting range/store in Illinois, I would drive to IN or WI.If after reading all the negative reviews you still want to purchase a firearm from them. Do your self a favor and call around for prices, I would bet you can find a much better price at another store.

They have a wide variety of over priced fire arms and a staff that cares so little about its customers and their families that not one employee was wearing a mask, nor requiring customers to.

I dont quite understand the bad reviews. I go here frequently to shoot. No one has ever been rude to me. Everyone is quite nice. The range here is great! The transparent dividers allow you to see everything around you, so if some new shooter next to me is accidentally muzzling me every time they reload, at least I can see it and say something. At other ranges I cant see anything the people next to me are doing and thats kinda scary. They also have a wide variety of guns. Yes, they are overpriced compared to buying online, but so is every other gun store Ive ever been to. The internet is a big place and its usually easy to find a better price, but when you figure in shipping and the FFL transfer fee from an online purchase, they arent that much different.

I always have a bad experience coming in. Me and my wife were trying to do something different for our anniversary and didnt have much time because we barely had a babysitter for a few hours. 11 months ago I came here and this last visit reminded me why I stopped going here. They are always in a rush when theres nobody in the store. The older guy always make smart remarks and rude, he would be employee of the month at Dicks last resort. He took advantage of the situation that me and my wife were there trying to have fun. this a$$ hole told me to just insert my card without even telling me total or even ask how I was paying. I do not like how pricing they are for the range and how you need to borrow from them a paper hanger and if you get any shots on it you have to pay it. All the other ranges Ive been to do not need that you just hang the damn paper. I ordered the same paper that I got from my regular range for $0.30 these guys sell it for $0.89 because it has their logo on it. These guys are like the mechanic shop in the middle of the desert where they charge you quadruple for the convenience.

Im not sure why there are bad reviews, they were nice and the service was good. Ill be going there again. Prices were a bit high but with the gun scare going on prices have gone up.

I agree some of the Of a the sale people are rude . I bought a total of five guns in the last couple years they have a great selections . Much Larger Selection then r.k.a .

JRs had/has a bad rap, but I dont get it. Hadnt shot in 20 years, walked in and was treated with total respect by all staff. After a couple of times, Im treated like a friend. Ok ammo is a tad high, so just bring your own, no problems what so ever, same applies to ear, eye protection and targets.Maybe not the best place to purchase a firearm (price), but the range and the staff are great. Good ventilation, well lit, great target system.Almost forgot how much fun shooting is, Jrs made getting back into target shooting easy and fun.The only reason they dont get 5 stars is the ammo prices, but the staff and the range, are great.

Been here a couple times no issues. Older salesman was nice. Range is nice but expensive. Way better then rinks. Screw rinks good for cheap lead poisoning.Overall would recommend J.R. or RKA. MegaSports if desperate.

The service I received from an elderly guy wearing a Marshal badge (store ID). He was incredibly rude and condescending towards me. My son bought his first (and last) gun costing $577.37. I asked Marshal if I could watch him shoot for a few moments, and quite rudely stated, If you want to watch your son shoot, then pay the $20.00, rent glasses and buy earplugs. We dont need any spectators. Total bastard; not just to me, but to everyone. No perks here. My sons and I will NEVER step in that hell hole!

Very very rude. I walk in and instantly I start getting looks. I walk up to someone to ask for them if they had a Springfield Armory Socom M1 and as I opened my mouth, they turned and with a grunt just walked away from me. really? I left. Bought the rifle from a dealer in Naperville. That was $1,894.99 I could have spent here. I wouldnt even waste my time looking at J & Rs general direction. I HIGHLY recommend everyone go ANYWHERE else. anywhere.

Nice place. Helpful staff. Good prices.

Im not sure why jr has such a low review. Ive shoot here 10 times or so, never one issue. I like the staff and the range is not bad for indoor. My wife bought a 44 mag and was competitively priced.

Prices are high...thanks to everyone on this review page for telling me about shoot, point, blank gun shop :-)

Just out right rude and they are always making stupid political comments. Just because I am buying guns doesnt mean I favor the N.R.A. or a Republicans. Your policies, comments cost you a lot of money. And thats the reason you are losing business. I have been there 4 times in a ten year period and they just SUCK 100%.

Furnace is out so bring a jacket...not one you plan on flying with cause the TSA hates gun powder residue in the scanner.

Great customer service great pricing and great knowledge of knowing IL gun laws thank you guys so much all staff was great McKinsey thanks alot

Great selection of weapons but prices is a little bit too high.

Always treated well and very helpful staff and will continue to go there for my gun needs!!

Good, cleaning and friendly place. Good pricing

Great shooting range, their personnel is very friendly and helpful.

Great place to shoot. Sucks theres a magazine ban in Aurora preventing me from exercising my constitutional right.

Im surprised to see any of these bad reviews. Ive been in the shop 10-15 times over the years and Ive never had a bad experience. The longest Ive waited for the range was 30 minutes, I bought a px4 at a fair price, and the staff is very helpful even if your a newbie about guns with a dumb question.I had one less then 5 star experience with a sales guy one time.... I asked about keeping less then lethal ammo for the first two rounds in two different home defense guns. He had a very strong opinion against that idea. Id still give that visit a 4.5, everyones entitled to their own opinion. They did loose a sale that day for sure, he didnt even give me the option to order the ammo I wanted to buy. It wasnt a problem though, mega sports had it in stock the following weekend.