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Silencer Shop
13729 Research Blvd #630, Austin, TX 78750, United States
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Silencer Shop
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Se
Review №1

Technology done right, happy these guys are helping the FEDs automate their processes.

Do
Review №2

Really easy way to shop from my local LLC, Fun Guns Waco. Great products and will be needing an obsidian so probably will see me soon. Would like to visit the store. Dont know why my rating was not letting me leave a review earlier. We can only hope turnaround times get better. I know you guys are making it happen better than anyone else.

ri
Review №3

Great place, the staff is very knowledgeable and really took time to make sure I bought what I needed not just sell me the most expensive item. Walked me through the whole process made it very easy. I will most definitely recommend them to anyone.

Et
Review №4

I purchased a suppressor from my local gun store, which was powered by SilencerShop’s kiosk and platinum support. I couldn’t have asked for my purchase to go smoother. I simply emailed them a copy of my gun trust, did my fingerprinting and questionnaire at the kiosk, and paid for a tax stamp on their website! Easier than I had hoped it could be. Definitely doing all my future suppressor purchases through them!

Ch
Review №5

This company is top notch. Their tech and supporting websites, apps, etc are all top notch. No complaints on anything and for first time buyers like myself I would strongly recommend this company.Only bummer was that the nearest kiosk was a bit of a distance from home, but that is not their fault. Even with that I got to visit a new gun store which is always a welcome experience.Special thanks to Kyle who I almost always get on the support chat. You are great at what you do. Thanks again.

Mi
Review №6

I am very impressed with the way of filling out my form 4 and the continuous updates from Silencer Shop. Its my first time purchasing a silencer and thus far its been a positive experience. Other than the wait time of the ATF. Using the kiosk was easy, quick response with further information on what to do next. All in all, very nice experience.

WH
Review №7

Working with Silencer Shop has been a wonderful experience. You can tell they have put a lot of thought into the system from the perspective of there customers. My only feedback is to update the database of kiosks. There was one right down the street from my house and I went to one that was farther away. I think they just need to update there directory is all. Outside of that small issue it was honestly an extremely easy and smooth process. I will work with them again in the future.

tb
Review №8

Silencer shop made the whole process very easy to follow and processed my paperwork a lot faster than I expected. Overall great experience.

Ja
Review №9

Had a profile set up from the last time I made a purchase. About 18months later and when I made another purchase it was wicked easy. Had to update my photo (every 12 months you have to) but my prints were on file and my FFL was able to work with Silencer Shop directly which was nice. No physical paper work and no worries of messing anything up on the forms. Highly recommend!

Bo
Review №10

Quick replies to questions. Easy to work with. This is my first experience, but will not be my last.

Br
Review №11

The ratings listed here for QRF are accurate. The service and selection are great! Now just the wait….

ro
Review №12

Purchased a silencer from K&S. Tyson is great. I was very happy with the price the product and the procedure...that is the whole fingerprinting thing etc....was flawless and then the follow up from silencer shop was seamless and organized.....no dang paper! love it...now I just have to wait on the slow government to do their part

Ju
Review №13

Great experience buying my first suppressor for my AR. The silencer shop kiosk at Ann Arbor Arms was awesome. Knowledgeable and convenient. Easier fingerprinting then for my CPL. Highly recommend if looking to buy any suppressor.

Jo
Review №14

Truly the best and only place to buy a silencer! I worked with Dan and still do for all my purchases. He is extremely knowledgeable about all the silencers and gives me a great wealth of knowledge on the silencers I am considering making my decision process much easier. Silencer shop makes this such a easy process taking care of the paperwork and helping you with the form 4 there is no reason not to get a silencer for your firearms! Thanks Dan and Silencer shop. I will be buying one for each rifle I own.Josh

Ve
Review №15

Silencer shop is the most convenient way to buy. Their stock and selection is excellent, but moreover, the silencer shop staff is friendly, knowledgeable and efficient.

Ke
Review №16

The kiosk was easy to use and it was a fast service. I would recommend Silencer shop to any of my friends.

fr
Review №17

Silencer shop made my first purchase so easy . I’m buying all my silencer from them. Just wish they had more in stock. Customer service is top notch too. They answered all my questions and were so happy to help. Very grateful!!! Thank you silencer shop!!

S
Review №18

Outstanding customer service. They make the process easy, helped with a Trust. I had a question and needed a change, used their chat agent and he was outstanding. Helpful and knowledgeable and solved my problem right away.

Bu
Review №19

I do tech support on the phones, for a high end stock market company. If I am not perfect, I get fired. SilencerShop, and in particular the folks working there, are simply amazing to deal with. A pleasure to deal with, Id say. Old school service and customer service you can rely on. The guy I spoke with today, Alex, knew everything I needed and gave prompt and friendly service. Felt like I was talking to one of the guys at the local gun shop.I cant tell you how impressed I am. Simply amazing.

Ro
Review №20

I needed some assistance with completing the entry of my trust. I utilized the chat feature. My chat began after a few minutes and I was updated as to my wait time regularly. The employee was extremely helpful and efficient. Took about 3 minutes for him to research and identify my issue; then a couple more minutes to resolve it. I am very happy with my experience purchasing through the Silencer Shop.

ja
Review №21

So many people think the whole process of getting a trust is difficult. I was one of those people. Silencer shop made it so easy and straight forward. Everything is lined out for you from start to finish.

jo
Review №22

That was a much simpler process than I expected. They had answers for every question, gave me options with detailed reasoning. Will definitely be shopping there again

Jo
Review №23

The kiosk made the process very simple to get everything done all at once. I’ve put off the process for years because or the steps to do everything but this was very user friendly.

St
Review №24

Outstanding as usual. Some issues with Docusign (mine, not Silencer Shop). Called them and sorted right out. Now the wait begins.

An
Review №25

Overall the website and ease of purchase is very simple. From a price / customer service standpoint, I would have to really think if I would buy from them again. Wasn’t overly thrilled with that side of the experience. Theirs lots of other sites with better pricing and better customer service.

Ja
Review №26

Dan was super easy to work with and answered every question I threw at him. I was all set up and ready to go within 30min. Can’t wait for my products to arrive. Best customer service in the industry.

GW
Review №27

Very knowledgeable, helpful, and patient. The process was quick and easy. Now i just need to occupy my mind with non suppressor related thoughts while i wait for atf approval, but youtube doesnt make it easy.

se
Review №28

The whole process was simplified to the point that even I was able to complete it without cussing.

Dr
Review №29

Great staff, a professional experience, many choices, and you know the paper work is handled correctly. This was easier than going to the doctor.

Wu
Review №30

I only purchased the tax stamp and filed the ATF form through their website and the process was quick and very convenient.Everything is done online except the fingerprints, of which you can upload using SilencerShop’s kiosk.If you’re near a dealer with a SilencerShop kiosk, purchasing a suppressor from SilencerShop and having it transferred to the dealer with the kiosk would save you approximately $70-80 in fees.

Be
Review №31

When it comes to guns and accessories this is the place you need to go, PERIOD. They have all types of guns and accessories to go with it. The staff is very knowledgeable and helpful in helping you get what you need for your specific goals. They also sell and register silencers too, I will definitely be back for another silencer. Thanks for all the help and keep up the good work. Tell everyone B@L Welding Services LLC sent you!!!

Jo
Review №32

The staff is excellent they answered all my questions quickly and accurately.

An
Review №33

Amazing experience start to finish. Creating an account was super easy. When I went to the range the kiosk was super easy and the doc you sign of course makes the whole transaction really classy. This is the only way to buy a silencer. This was my sixth silencer that I purchased and I wish all the other ones would’ve been purchased through silencer shop.

Ja
Review №34

Silencer Shop was very responsive and seemed always happy to help with all my questions. They were very helpful in making sure that I was completing my paperwork correctly to get my tax stamp processed in a timely manor. Thank you to everyone there for your assistance.

Ja
Review №35

I worked with Tildengun.com and their verification system to start. Then S S contacted me for each part of final verification. S S responded each step to advise what and how to complete the next task.S S gave me a final message of FINISHED when the application process was completed.Now I wait...

Wi
Review №36

Incredibly easy process. I have trust members all across the country which makes paperwork submissions a pain. With Silencer Shop, they can complete their documents at a local kiosk. Once the account is set up, I buy a suppressor, they e-sign the forms and all the form work is done in minutes. Amazing. Especially since the prices are great too.

Ju
Review №37

What an awesome company. They have been extremely helpful in helping me navigate this very difficult and convoluted process put forth by the ATF. They make it simple and easy, and are extremely kind and patient. I worked with Lauren and she went above and beyond helping me on multiple occasions. She was also extremely knowledgeable about the laws, process, the differences in products and science behind them. If youre thinking of buying a suppressor, do it through Silencer Shop!

Le
Review №38

I purchased a unit that processed through Texas Gun Experience. The sales rep directed me to the PC to complete the required information and pay for my tax stamp. We then went to the kiosk for prints and a photo. The entire process took less than aboot 20 minutes and was relatively painless. I would recommend the Silencer Shop for your Class 3 needs.

Br
Review №39

Being a new gun owner, it can be pretty overwhelming. My Godbrother recently told me about the Silencer Shop and how streamlined the process is. And he was 1000% correct! They have made this process from establishing my Trust to submitting my Form-4 to the ATF very easy! Thank you Silencer Shop for everything that you do for the community!

Br
Review №40

Thank you, Silencer Shop. I appreciate that way that you have streamlined the compliance process with ATF.

La
Review №41

Great Customer Service, answered all my questions and even helped get some of my documents completed and in the system. Will be a returning customer.

Jo
Review №42

The experience between the kiosk, app, and website was a bit confusing for me to be honest, I didnt realize the kiosk could not be used to purchase items at first. But this is trivial compared to the pain of doing the paperwork myself, so I am glad this service exists. None of the paperwork should be required to begin with but alleviating the pain points as much as possible in the meantime is greatly appreciated.

An
Review №43

Loved it. I laughed, I cried. Absolutely fabulous.

Al
Review №44

Making the process for buying a suppressor easier than I ever imagined. One stop shopping at its best. 5 stars all the way. Thank you so much.

Se
Review №45

SilencerShop is great. I’ve called them a number of times to learn the process, check up on back ordered items, and ask general paperwork questions. The staff is always amazing and happy to help. They even proactively called me when an item had already been back ordered 6+ months to see if I wanted to upgrade to an in stock item.They make it so easy I send everyone asking about suppressors their way.

Cr
Review №46

Silencer Shop is the best place to purchase suppressors. They make the paperwork super easy and keep my file up-to-date. They are the best!

Da
Review №47

This was my first time buying anything on the NFA list. Silencer shop made it a super simple process and took the guess work out of it. Great customer service throughout the process.I will definitely be purchasing from Silencer shop again.

El
Review №48

I had no idea how easy this process was going to be with the help of silencershop.com. I’ve submitted the paperwork on my own (twice) and had to jump through a series of hoops which took significant time. The process was so much faster and seamless with SilencerShop‘s service. Very pleased and will definitely be back again.

Pa
Review №49

The entire process was extremely quick and easy. With the assistance of the guys at my local gun shop (The Gun Shop in Idaho Falls, ID) the entire transaction took no more than 15 minutesHuge shout out to the Silencer Shop for simplifying the process and making it easy to understand and to the staff at The Gun Shop for answering my questions (its my first suppressor) and helping out with the transaction.

Da
Review №50

I appreciate what Silencer Shop is trying to do. Improving the registration process is a worthy endeavor. However, they need to work on some of the basic technology as it regards to user login, and clear tracking of outstanding items. We painfully tripped through the process, and when we asked the store owner who maintained the kiosk to help, they basically complained that Silencer Shop is difficult and they didnt want to help. I called support several times, and finally got it done, but honestly Ive had a better time with the paper process in the past.

Je
Review №51

Called in to see about availability for a Q cherry bomb. Dan the man answered and got me sorted for pick up. He went above and beyond to take care of me, even helped me figure out my next can purchase and answered a ton of my questions regarding trusts, laws etc….. He’s my guy moving forward for any of my Silencer shop needs!

Br
Review №52

SilencerShop makes the process of acquiring suppressors easy and informative. I have several and one on the way for my 50 BMG. Great folks to do business with. They are always available for questions.

To
Review №53

They made it fast and easy. Also helped me decide on which item to purchase as they have experience with almost anything I asked about and helped me compare them. Very patient, not pushy, very informative, 5 star service. A+++

Ma
Review №54

Great prices and help with everything regarding silencers. Their 1 Shot trusts are handy also. I buy all my silencers from them.

Se
Review №55

First time going through the NFA process for a suppressor and with a trust no less. And the customer service was AMAZING. Questions were always answered with explanation through their live chat. Every step of the process is laid out clearly and you are constantly updated with status changes.

Je
Review №56

Quick easy painless transactions. They made the process so much less intimidating than initially expected. Very helpful and answered any questions I had.

Br
Review №57

This was an amazing experience. These guys kickass at what they do no place better. Keep up the good work.

ro
Review №58

Silencer Shop made the process of purchasing a silencer very easy. When I had questions, used their on-line chat, all my questions were answered, and guidance provided was the best of any on-line chats I have had on any site. I highly recommend Silencer Shop and I will be back to purchase more items. Thank you.

Ja
Review №59

SilencerShop is amazing. Makes it so easy to go through the process of the tax stamp. Easy to ask questions and get answers/reply’s in a very timely manner. You guys are awesome.

da
Review №60

Even though silencerco took forever to deliver every representative I spoke to at silencer shop were nice and responded to all my questions quickly with the information they had. The long wait was ruff but, the check out was easy. As far as a company goes i would say they have exceptional customer service. Its hard to find that!

C
Review №61

Found suppressor I wanted.Bought on Silencer Shop.Download Silencer Shop app - youll need this in the process. Put in all the information you can so that itll be done.Went to Kiosk location at local gun store, I found by listing on Silencershop.com, and then used the code they send on email.Follow (that means to read the questions and screen help, dont guess) instructions - ATF questions, fingerprints, and take the picture on the Silencer Shop app. I had the guy at the gun store take on hallway gray wall).Done in about 20 minutes - not counting the 5 minutes for the guy to snap a picture and upload to app.Signed one paper that Silencer Shop sent via email for verificationDone!It cant get any easier than this to buy a suppressor.

Bo
Review №62

My local gun shop has the Silencer Shop Kiosk available and the entire process for applying for the federal tax stamp was easy to go through. Ordering the suppressor was quick and easy also. I got a chance to actually physically look at the model I ordered because my dealer was holding one for another customer waiting on the federal tax stamp.The only fly in the ointment is the delay caused by the federal government and the apparent inconsistency of how long it takes to process the tax stamp application. When I heard 4 to 14 months with the recent time being 6 months it concerned me, but it didnt surprise me. Hopefully I will be able to pick it up by Christmas.

Ju
Review №63

SilencerShop is an amazing place to buy from. They do everything you need for a special item purchase in a one stop shop. We setup a trust years ago and went back in to do another purchase. Process was fast and easy and items needing updated with the ATF could be easily emailed to SilencerShop. I love this place. Have referred everyone who asks about these items to shop here. I will continue to purchase from them. 10/10 for customer satisfaction.

Br
Review №64

They make the process of purchasing a suppressor and tax stamp completely effortless for the first time buyer as well as the seasoned collector. 100% trustworthy people

Ar
Review №65

Very friendly.. knowledgeable about the products also the kiosk machine is very simple and hassle-free I would definitely recommend going to silencer shop

Ri
Review №66

The only place I buy my silencers. Fast and easy... Well until the paperwork sits on the ATF for a year.

Ry
Review №67

This was my first time purchasing a suppressor and Silencer Shop made it to easy. I would highly recommend anyone who is interested in purchasing a can. The staff was very helpful and answered all of my questions thank you Silencer Shop 🤙

Da
Review №68

Great place, extremely helpful. Purchasing a suppressor could not be any easier. Only issue is the order system needs development. It shows orders as needing action when none is needed.

We
Review №69

Made a large purchase and two helpful individuals gave much needed information to make the best decisions for targeted animals. They were helpful filling out paper work for suppressors and getting everything done..

Ch
Review №70

The Silencer Shop kiosk makes the entire process a painless experience.

Ha
Review №71

Excellent service. Streamlines the process of purchasing a suppressor and less time consuming to gather all required materials. Highly recommend using them.

Br
Review №72

Silencer shop made the purchase process very easy. In the local store Defender Outdoors was super helpful in helping me complete my fingerprints. Overall an outstanding experience.

Mi
Review №73

Ok so heres how you get 5-stars ... when you arent PERFECT ...These guys had just adopted some new software / web-based system that was screwing some stuff up with the web experience / purchase process ...WELL, ONE COMPLAINT FROM ME AND THE SERVICE CREW CAME OUT OF EVERYWHERE - I got emails, I had Chat help and bamn, within an hour we were FIXED. Well done to the service team (especially you Kyle) and management deserves a pat on the back for being flexible and skilled enough to react and fix their problem.

Sh
Review №74

We had issues with the start of your app and loading information and photo.. I am a retired LEO and the fingerprint system has problems with dry fingers. Additional training for the local staff is needed,a simple tube of hand lotion will help raise the print.. It took two days to complete the registration.

Pe
Review №75

Silencer Shop is the way to buy a sppressor. Ease of use and excellent customer service. The kiosk finger print feature made the process fast and easy. Thanks a lot.

Ch
Review №76

Not sure what wait is longer, silencer shop approval or the ATF approval. 5 months since paper work has been filed and still hasnt been sent off to ATF. Then emailed me saying I never purchased a tax stamp, which I had. Try calling and messaging but they never answer or message back. Never again. Would give no stars but I guess they get one so I can post this...

Ga
Review №77

Could not possibly make purchasing a silencer easier. There is a Silencer Shop kiosk about 15 minutes from my house, and having been able to scan my own and my partner’s fingerprints to my profile just once is beyond convenient. I have also set up my own NFA trust with Silencer Shop, which was infinitely easier than I was led to believe it would be, and now makes Form 1s simple (just order a set of physical prints online with SS!) and Form 4’s practically effortless. Any and all issues can be quickly and easily resolved via their online chat, and I never have to wait long to get connected. A+ customer service, will purchase all silencers through them in the future. I cannot recommend them highly enough, but especially to people that are intimidated or overwhelmed by the bureaucratic red tape of the NFA that makes it more complicated to own items that are statistically practically never used in crime.

Ac
Review №78

If you are interested in any NFA item but dont know where to start this is the place! These guys have taken all the headaches out of the process and made it simple and straightforward. Thanks silencershop!!

Be
Review №79

Did a great job of simplifying this process for me.

De
Review №80

Bought from a local shop and used the kiosk.Had some problems with the web sight login a few days later to finish my form 4. It was very easy to communicate with Silencer Shop and they got everything fixed in a jiffy!Will be using them again!

Co
Review №81

I am extremely happy with my purchase. Bryce in customer service was absolutely fantastic and took great care of me. Huge kudos!

Im
Review №82

Easy peasy without the greasey

Al
Review №83

Other than the government red tape the whole experience was marvelous.

Sa
Review №84

Incredible and innovative customer service & products. Made access to safety accessories fast and easy by linking with local dealers/transfer license holders. The kiosk is the greatest thing since bottled beer.

Ka
Review №85

The silencer shop kiosk experience was incredibly fluid and convenient. Doing the form 4 through it, entirely online, made it so the barriers to action weren’t really noticeable. Besides the tax stamp fee… Overall great experience.

Na
Review №86

Ive always wanted a suppressor but the whole process turned me off of it. Well I finally decided to take that next step in my 2a journey, and found a local shop that sold them. They so happened to have a silencer shop kiosk.It made the whole task SO easy! It didnt take long at all to set up a profile, get a proper picture, full fingerprinting and all other steps taken care of. Its truly hassle free and very easy. I highly recommend it.Once submitted they email you final forms for signature, which worked nicely on my smartphone. They email me every step of the way with updates. Im now waiting for confirmation that the AFT cashed my stamp fee.Now the bad. Im an impatient man and now have to wait 7-9 months for the AFT to approve my stamp.. this will be a long, painful wait.. but oh so sweet in the end! Made a little sweeter knowing E-Files come back just a little bit sooner.10/10 will recommend silencer shop to my friends. Ill be back as well.

Ca
Review №87

Silencer Shop has made buying a suppressor the easiest process it can possibly be. I had a very pleasant experience and would highly recommend using them for all of your suppressor needs!!

Le
Review №88

Very Friendly and knowledgeable. I am very satisfied with the quickness and ease of this purchase.

Pa
Review №89

Quick and simple process. Update passport photos once a year and staff at Silencershop are quick to answer and resolve any issues.

Va
Review №90

Service was excellent and very responsive.Kept me informed every step.Digital application and signature cut days, if not a week, off the usual timeframe.

Br
Review №91

Please post a flow chart of the individual steps/stages/milestones a purchase goes through before you actually send off the paperwork. The lack of transparency here is just as frustrating as waiting for the stamp. Im stareing at an approved form three, and a completed form four, and no where on your site does it say the form 4 wont ship until the form 3 recipient confirms possession via DocuSign....or any of the other incremental status updates and purchaser dependant actions that are part of the process. This would make for a drastically better customer experience, no more wondering if I missed doing something, wondering if its being held up because of a typo, are you guys dragging your feet, etc. Just a humble suggestion that would have saved me 20 minutes in a chat queue and 5 minutes of one of your customer service reps time. Im sure Im not the only customer having this same frustration, ultimately driving your support costs up.

Ja
Review №92

This was the most painless NFA purchase I have ever dealt with....This is the only way to purchase moving forward.

Da
Review №93

Love this place. They go above and beyond every single time. There was a guy by the name of Justin I believe. He walked me through step by step the entire process. INCREDIBLE Customer Service he showed. Ive been to some other shops in the area and I did not get a fraction of that service. I will be back for more and more.8/4/2021 UPDATEBought another suppressor. Nomad Ti recommended by Justin. I can not wait to get my hands on it. Justin probably told me everything about the Nomad Ti and why that was the right can for my rifle. The best service in the industry comes with every purchase. Justin did another wonderful job.

Na
Review №94

I worked with Dan and could not be more pleased! Silencer Shop and Dan made the process super easy. Very knowledgeable and helpful. Do yourself a favor and use them. They take the hassle out of the process

An
Review №95

This was my first time ordering a silencer. Silencer Shop made it painless, gave me confidence that all the paperwork was filled out correctly an made it to the correct location. Very impressed with the whole process. Thank you!!!

Ru
Review №96

This is my second purchase through Silencer Shop. It was super easy, and Silencer Shop’s kiosk and dealers make purchasing a silencer very streamlined. My photos for my second purchase was out of date, and within the hour of making the purchase, on a Saturday, I was notified to update my picture. I was able to do it right through the app. By Monday everything was complete and now I’m just waiting.

be
Review №97

I recently purchased a 1911 and didn’t notice the front sight was damaged, most likely when it was assembled at the manufacturer. Not only did they fix the problem, they upgraded the entry level fiber optic sight with high-end luminescent ones, replaced them both, and did it all with a smile. They have exceeded my expectations every time I have done business with them.Also, my first time suppressor purchase was swift (on their end) and painless (on their end), these guys are professionals. Thanks guys!

Ca
Review №98

This was so easy I am not sure I will ever buy anywhere else. Process takes a long time but here one can be sure it doesn’t take longer than is necessary when they buy here.

Bo
Review №99

Made process of purchasing and registering extremely simple. Havent got the suppressor yet to try (10 month wait for tax stamp) but Im sure it will be awesome.

Do
Review №100

So far so good! Quick and easy registration with reasonable processing times. Solid product very close to mil-spec. I will be using again!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:13729 Research Blvd #630, Austin, TX 78750, United States
  • Site:http://silencershop.com/
  • Phone:+1 512-931-4556
Categories
  • Gun shop
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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