user
Auto-Lab
145 W Columbia Ave ste 500, Battle Creek, MI 49015, United States
Appearance
Auto-Lab
Comments
Br
Review №1

The replaced my AC compressor and got the AC going but dismantled my KN Cold air intake and did not put it back the way it was so I dont recommend them nor will I be returning to them for anything!!! Here photos of how they say that their job was completed!!!

jo
Review №2

The only place Ive taken my cars in the last 10 years. You want cheap go to Walmart. You want a job well done with no issues and warranted work? Go here. We Test and Dont GuessKurt Ainsworth and his Crew are beyond Spectacular. Customer Service Just Got an Upgrade

An
Review №3

I needed the battery replaced in my car. Called ahead to make an appointment and was taken care of same day in less than an hour. Was offered several different options and never felt pressured to go with the most expensive.

Jo
Review №4

Dropped off my vehicle for the scheduled appointment, Frank got in touch with me with a diagnosis of a bad wheel bearing within an hour and the cost of repairs. Work was completed within 3 hours and my vehicle drives great again. Great job AutoLab I will be back the next time I need any repairs.

We
Review №5

Took a while to get my vehicle back, not the greatest communication durning the process. However they are friendly and do good work

an
Review №6

Wait time for an appointment was a little long but by far worth it. They diagnosed and repaired quite a few things on my vehicle and while one thing was rather hard to figure out Kurt didn’t charge me any extra for the extensive diagnostic time. He was always extremely professional and friendly. 10/10 would recommend and definitely return for any other work I need in the future.

Mi
Review №7

Very friendly and knowledgeable staff. Take all of my cars here. As far as mechanics go they are affordable. Of course price depends on what your having done.

Su
Review №8

I have a warrantee through precision claims auto lab got me in quick semt in all the paperwork and got me my car back in 2 days. 1 day for diagnosis and paperwork/shipping parts and one day of labor. Glad i got My Pretty back.

Ad
Review №9

Wanted to take a minute to thank Curt and his team for a good well done! With my (paid in full) 2003 Jeep Liberty it was either get these repairs done, and there was a lot that needed to be done, or get a new vehicle and have a monthly vehicle payment. So glad I went with Auto-Lab. They breathed new life back into my vehicle and now there isn’t anything left on my Jeep that must be fixed. I can’t say for certain but if I was a betting man I’d say I’ll at least get another solid 2 to 3 years out of my Jeep now. Significantly cheaper than getting a new vehicle. Thank you again Curt and everyone who worked on my Jeep!PS. They even have a great sense of humor and are some intelligent reasonable people to talk with.~David

Ma
Review №10

It was a good hotel to stay in very freindly

Da
Review №11

Swift and courteous service.

cr
Review №12

Great people, amazing work at a fair price, the value of this place reflects on how busy they stay

Da
Review №13

I’m Ready For Winter now that I have a Top Notch Set of Tires on my Car Thanks to Curt and The Guys Down at AutoLab!

Da
Review №14

They are on time and do great work. Prices are fair .Ive always got my car fixed right the first time

Zi
Review №15

This place is as good as it comes! They are honest and friendly as there pricing is great!Hardworking group, they get you in and get you out. I’m more then satisfied with how great of a job they did! Thank you for the work on my 99 s-10!! 5/6/2019

Le
Review №16

We like this place and now we need to get something in our engine fixed now and our back brakes too. They did a wonderful job on our front brakes thanks guys!😃😃😃

Na
Review №17

Very bad work and rude people dont go there work is terrible

Jo
Review №18

I took my car in to have the exhaust looked at and I must say, when talking about a place you can trust, this is it! Service and quality is top notch! Curt and the guys have set the bar and gained my business going forward! He fit me in his busy schedule to get the car looked at.I had some other work that needed done and he referred me elsewhere, but the level of respect and honesty is a rare find! Highly recommend this place!

Li
Review №19

Every experience Ive had here has been great. Curt is amazing. He looks out for his customers and tells us how it is no sugar coating. Id give this place a million stars. Prices are great, the service is great. I would go to this place even if I lived an hour away just because its hard to find this kind of service.

De
Review №20

Helpful and took care of my son and daughter in laws jeep that they were unsuccessful with others 😁😁😁😁

Aa
Review №21

Curt and the fellas are a good group of guys. Curt has strived to maintain a honest repor with all customers. If you want a straight shooter this is the place you need to go!

Ti
Review №22

Good work ethic. Trusty mechanics

Ed
Review №23

Great work and diagnostic abilities. I had an engine issue that I had two other places look at and misdiagnose as a sensor fault. These guys fixed it without the arm and a leg cost.

He
Review №24

Guys at autolab are quick and professional!!! Will definitely be coming back!

Jo
Review №25

Best customer service Ive ever experienced at an auto shop. The guys here are top notch. They did great work and took the time to explain exactly what was wrong with each part. Rather than charging me labor for the whole process, they charged only an hour and apologized for it taking longer. Told me they appreciated my patience. I greatly appreciate their customer service!

C
Review №26

The owner Curt was helpful and full of advice to take care of the truck.Left that 5-star review two years ago. Time to update:My husband and I decided any new used vehicles we get go straight to Curt. He takes excellent care of our vehicles and is always referred to as our mechanic even though we dont go often. They fix our vehicles right so we dont have to take them back! 7/5 stars!

Ti
Review №27

Great place to take your vehicle. The guys do great work with quick service.

J.
Review №28

Friendly, knowledgeable, trustworthy. Curt is a great guy and he knows his stuff. Upfront estimate, very fair pricing and they stand by their work. I wouldnt go anywhere else.

Ki
Review №29

What a great place! Drove from Milwaukee to buy a used car in Battle Creek. Called to ask if Auto Lab folks would look it over before the purchase. Had to change the time wed bring the car by two or three times -- they were so accommodating, so genuinely thoughtful and so informative. We felt confident purchasing the car after their diagnosis. Only sorry we cant do business with them all the time.

El
Review №30

Best shop in Battle Creek. No bs, straight to the point, and very transparent. Probably going to be my only mechanic from now on.

st
Review №31

Never dealt with such honest people. Had issue with truck so called them was going to have them put new fuel pump in thought for sure thats what it was. Over the phone the guy told us about fuel pump module. Looked into it and sure enough were able to fix it in about half hour ourselves and only cost us 100.00 instead of 700-1000. Dont know many places these day that wouldnt of just convinced you into bringing it in and racking up a hefty bill. Thanks for being so honest and definitely will be recommending you guys for any auto needs.

J-
Review №32

A great team and Always great service

Sa
Review №33

Super helpful people even though I ended up going somewhere else.....I just couldnt wait for the appointment day...... they were very knowledgeable and had great customer repoire 🤙🤙🤙😁

Do
Review №34

Great place and honest people, My husband and I love going there to get our vehicles service. I recommend anyone at Auto Lab if you want great work done on your vehicle

Ke
Review №35

Curt is a great guy. Very helpful, and knowledgeable. They do pretty good work too. We have been going to auto Lab for years, back when they were in the corner of 20th St. Great people.

Pa
Review №36

I do MOST of my own work. When the repair is above my skill level or the job takes equipment i dont have i bring it here. One of the last few honest shops!

Pa
Review №37

I am working the Battle Creek area this week and my AC quit working. These guys took my car in and got it right so I can have some cold air while on my cross country travels. Fast, Fair and great customer service.... Thanks again O-H

Da
Review №38

Squeezed me in, fixed my window, but now the speaker in that door doesnt work.

To
Review №39

They ok

Bo
Review №40

Weve taken both our vehicles here several times since moving to Battle Creek. Theyve always been honest in their diagnoses and reasonable in their pricing. Highly recommended.

Ke
Review №41

Only place Ive taken my vehicles for the last 15 years. Curt and his team are the best in Battle Creek.

tr
Review №42

Best in Battle Creek and surrounding area! Very on point and honest! I had spent a reasonable amount of time at the shop a couple of years ago. I had listened to them do business several times with all sorts of people. I was quite surprised a couple of times when Curt (the shop owner) told some people there was nothing to fix as the sound that was coming from their car was normal and it just needed some small adjustment. That is unheard of: leaving an auto mechanic with that sort of news! You just never know who you can trust to be 100% honest with that kind of thing. I have no reservations whatsoever when it comes to Auto Lab in BC. I highly recommend them to everyone!

Ti
Review №43

I love the honesty of that place. I was left with the feeling that they really care about their customers.

Ry
Review №44

Being going here for quite some time. Kurt is great very helpful.

Vi
Review №45

A nice place to get your oil changed they have a seating area as well.

Va
Review №46

Great place!! The owner is a very nice guy. Very friendly service men also!! Great service Too.

Gh
Review №47

Make your appointment with Curt and expect to be treated well. Because thats how he does it. I regularly get my oil changed here and his price is less than one of the most well known local chains. Andehe isnt trying to get me to buy other stuff. Called for an estimate and when I mentioned the price for the service he told me Id need, he corrected me so I would understand and the price he was quoting was less than I had figured in my head. Auto Lab is fair on prices, provides great service and Curt will troubleshoot like nobodys business. My wait time doesnt keep me from getting other stuff done either. Ive used several of the many garages here and I believe I have found my guys.

No
Review №48

GREAT customer service! I had a brake line blow and they got my truck in and out in a day and informed me with every little thing wrong and every little they did. I would take my truck there again in a heart beat.

Mi
Review №49

Honest, fair pricing and quality work. 5 stars!

Ke
Review №50

These guys are awesome! Had a wheel bearing replaced and it failed a couple months later. Brought it back to them and they replaced it again that day at no charge. They make it right with the customer.

Jo
Review №51

Had my vehicle drop off for service per dealership for maintenance. Got my vehicle back and my OBD 11 Scanner was taken out of my vehicle by one of their services techs. Highly would not recommend anyone taking their vehicle to their service shop.

Ra
Review №52

Ive been going here for years and Kurt and his crew have always treated me well and fairly. I recommend this place to everyone I know!!

Ka
Review №53

Great owner, Curt, great mechanics.

Ri
Review №54

Kurt and his staff are great to the point picture car get it done

ma
Review №55

Very friendly atmosphere I like the fact that they talk to you before they do any repairs so youre well aware of the situation at hand awesome group of mechanics and Curt is an awesome guy

An
Review №56

Warning! Dangerous business practices! Takes advantage of single women, mechanics misdiagnose your car, dont put all car parts back onto your car, no prominent display of mechanic certifications. Overheard conversation between owner and son on how owner was teaching son to take advantage of women when they had big repairs. They are unreliable

Se
Review №57

Great experience. These guys really know what theyre doing

Ru
Review №58

These guys really take care of you and are very honest

Ro
Review №59

Good service not expensive.

Wi
Review №60

Most reliable! Always fair in pricing.

Mi
Review №61

Fair and honest. Ive been going there for years.

Er
Review №62

Love the business but took an extra day to get my car back since the guy wrote my number down wrong and i didnt get the phone call till i ended up calling them

Je
Review №63

They take the extra time to make sure things are done right

Tr
Review №64

They are very helpful with lots of knowledge about cars. Free diagnostics !!!

Er
Review №65

Best service around top knotch technitions

St
Review №66

Trusted serviced Curt been working on my vehicles for 10 + years

An
Review №67

Awesome service. Very friendly and they fix the problem quickly.

Ph
Review №68

Good service

Pe
Review №69

Fast, friendly, affordable service.

JA
Review №70

Good guys fair deal

Mi
Review №71

They are the best in town, hands down!

Ca
Review №72

Super honest manager. I will always take my vehicle there.

Ja
Review №73

One of the most honest places in town

La
Review №74

Great people

Va
Review №75

Great service, always friendly.

Sa
Review №76

Excellent staff and service.

Ja
Review №77

Fast service.

Jo
Review №78

Great service and friendly atmosphere

De
Review №79

Good place to go to

Ly
Review №80

Loved them

Gr
Review №81

Everything was fine

Ja
Review №82

Good place to go

Jo
Review №83

Great service

Je
Review №84

Friendly guy

je
Review №85

Great place

Ke
Review №86

Busy

Information
7 Photos
86 Comments
4.6 Rating
  • Address:145 W Columbia Ave ste 500, Battle Creek, MI 49015, United States
  • Site:http://autolabusa.com/
  • Phone:+1 269-965-3969
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations