Highly recommend!!! Came from out of state, they were able to do most of paperwork before we got there, staff is super friendly and kind. Lania was super sweet and helpful, she sold us a wonderful car that we love! Staff was very knowledgeable and really make you feel at home. Will definitely come here for my next vehicle!

The most impressive thing about working with Susie is how she treats her customers, all equally. I brought down a friend to buy a $4000 vehicle and I brought a $40000 vehicle and we were both treated the same! That goes a long ways for me and my friends/family. Everyone is always very helpful when we come in. The body shop and service were both great as well. This should count as 3 reviews in my book.Thank you very much,Tracy and Susan Salt onAudrey Daugherty

Heather from service was the best part of the experience. She made me feel comfortable and took care of all my worries and concerns. The salesmen were done with me and stopped answering my texts the minute the $ was paid. I needed an extra fob which had in a day from BMW dealership and couldn’t even get a quote from sales guy! I didn’t have a great experience in sales department at all and won’t be referring people there. The process of buying the car should not be this hard. It was not easy had to rearrange my day several times, and a hassle and then I was rushed through everything and it just didn’t feel good. And not to mention I paid cash and sorry but $20,000 of cash with a check engine light is not going to fly with me. My boyfriend was out of town and I had the feeling even though we are both business owners this would not have even been an issue if he was there!!! Communication over all was terrible accept with service department! There were also items left in car I traded in including cash and no mention of it the 4-5 more times I was at the dealership. Heather from sales again went above and beyond as they all should when a check engine light is on a car I just bought in full!!!! I would use service again there but never sales! Suzanne was also really kind, considerate and helpful!

I had a great experience here! I worked with Daniel Walker and he was able to answer all of my questions and was just an all around good guy. Everyone I met was extremely nice and I look forward to servicing my new car here in the future.

The service department is amazing, Clint and there diesel tech got both of my trucks up and running in record time. Highly recommend to any business owners you won’t be disappointed .

Kandi and the entire service crew do a great job. They were able to squeeze me in for an emergency appointment when I had a problem with my truck right before a long road trip. She even found me an office to do a conference call while I waited. They may be a little more expensive than a small repair shop but you will know its done right.

Clint & Candy in the service department went well out of their way to accommodate us. Polite & professional.

Service department is great! Not an endorsement for the sales department thought.

Ford has been my go to place for vehicles since high school, although the same individuals are not there any more.. the same professionalism, kindness hard work and passion is still there.. From the time I was greeted until my same day approval, due to the staff and Lania I am a Satisfied Customer Again.

Purchased a car from Lakeview on 8/11. Susie was a fantastic help getting me in my Mach-E and making the process as simple as she could. I am extremely happy with the car and the service!

Great customer service, everyone was super friendly and helpful. Ms. Susie was easy to work with, and listened. Not a pushy sales experience. Got into a 21 Explorer.

Great customer service via email/text prior to coming in. Made buying process seamless after test drives. Happy customer, would return in the future.

Suzie and the Lakeview Ford team took great care of us and got us a great deal. Will continue to come back!

My husband and I recently went to Lakeview Ford in search of a vehicle for our 17 year old daughter. We thought we found a great vehicle, it was a little older but looked super clean and safe for our daughter. But we still wanted to have our mechanic take a look at it, which the salesman had no problem with. Boy am I glad we did. The first thing our mechanic said was “you didn’t buy this yet did you”? The entire rear wheel wells were rusted out It was not repairable. The shock absorbers were barley hanging on as the brackets were rusted out, they weren’t even sure how they were still holding. I of course let the Ford dealership know and had pictures and they thanked me and said it would need to go to auction now. Funny, now it’s listed on their site for $500 less. I just hope someone doesn’t buy this without getting it checked out! Our salesmen may not have known, but you can’t tell me their service team didn’t know. If they didn’t put it up on a lift when inspecting it, they aren’t really inspecting anything. What a joke!

Ask for Susie Wilkey, shell give you the hookup, clear with explanations and overall a made the whole trade-in process a lot easier, shes also pretty good with ordering the new trucks and cars

I had the greatest experience at Lakeview Ford the past few days Lania was great to work with and I suggest coming here before you go anywhere else

Came in with limited funds and Daniel Walker did a great job helping me leave with a car. I left very happy today!

Lania was was very nice and did whatever she could to get me a car i would definitely come back and work with her

Lania Farnatt was very helpful and patient with me while was looking for a new truck. This was the first time that I ever bought a truck from a dealership. I would reccomend her to my friends and family.

I bought a used 2018 Taurus Limited today, and I am absolutely in love with the car. The kind employees at Lakeview helped me figure out a good payment plan, and patiently waited for me to figure everything out. Joseph Varga was the sales member who helped me out. He is a very kind person, and cares a lot about helping people out. I am thankful to go through such a big process with people who are there to make it stress free, relaxing, and pressure free. They did not back me into a corner or push for me to purchase the vehicle, they patiently waited for me to choose what was best for me. If you are looking to buy a Ford or Lincoln, this is the dealer to visit! I want to thank the entire team for their amazing work, I couldnt be happier with my new vehicle!

Second time buying a truck from lakeview ford very friendly staff.Lania was very friendly and very helpful with the purchase of my new f150

Acquired a great used vehicle,Had what I needed and wanted, surprised a few people, with options.

Went in for an oil change. They were very thorough.

Sensational and genuine experience working with Jason Doss and the rest of the team at Lakeview Ford on upgrading me into a newer car! I had just scheduled an oil change/maintenance check through the service center, and was later introduced to this impeccable opportunity the same day. As a first time car buyer and college student I felt supported and encouraged every step of the way.

AWESOME SERVICE. I had my escape towed in after a coolant issue this weekend. Craig called me first thing Monday to ask some questions, and they diagnosed, and repaired my car all within 24 hours. Would highly recommend their services!

Lania was very helpful and knowledgeable in changing our vehicle for a new one. It wasw a pleasure to work with her.

Eric was amazing. He was able to help get me into a car that was great on fuel. He took his time and made sure I was getting the best deal. I highly recommend this place for anyone looking for a car.

Good service, 30$ to plug a tire

Bought my first car here thanks to Jason. Super helpful, very kind. He definitely went above and beyond to make sure I had a positive experience. Even courteous enough to open the door for me.

1. Called twice sitting outside so I saw a bunch of people standing around still got voice-mail.2. Everytime a Democrat goes into office the prices will go up3. We were sick thus us calling multiple times his response please take care of that before coming back inWe needed information on how to order a vehicle.

It was a pleasure working with Daniel on our 2021 expedition. He answered all of our questions in professional manner and made the process enjoyable. I recommend Daniel to anyone In The market looking for a vehicle.

Update- instead of apologizing or trying to make it right after the way they treated a paying customer they instead remove the reviews from their Facebook page. If I could give this place a negative review. I would. This place is a complete joke. After trying to screw over my boyfriend and I over on a vehicle that we spent $30k on with transmission issues and wouldnt fix it, then tried to give us less than what we payed for the vehicle saying its not worth it anymore, well you are the one that sold us the bad vehicle in the first place. Then we had a meeting with the owner who slammed the door in my face, not allowing me in the meeting with my boyfriend when we both purchased the vehicle together and pay for it together. I will never return here. Do not purchase a vehicle from this place unless you want very poor customer service.

On time and a quick service! Clean waiting room with huge tv, table and chairs.

Sheisty is the only appropriate term for this den of thieves. Brought in a vehicle for an ecm and ignition coil/spark plug change. Charged me way too much, could not justify the price(500) since I sourced my own parts. Let me drive away with a hazardous vehicle with a new issue, then turned around and wanted to charge me 110 for the audacity of bringing it back. The manager was nice but started blaming my vehicles age instead of owning up to the damage they caused. If hell has a spot for mechanics, it has a VIP booth for these people.

Service was very good, Lania was a nice customer service person. Thanks

Very good... staff helpful and knowledgable...

The best car service in town.

Worked w Jason! He’s awesome, took a little while for us to get a car but he was consistent & we ended up finding the perfect car for my girlfriend. So shout out to him, also Heather back in service was great too! So polite and helpful! Thanks guys!

We recently purchased a vehicle for our daughter at Lakeview Ford. Susie, who worked with us, answered multiple questions, via text and phone calls. She was very kind and patient.

I contacted Lakeview Ford about a vehicle they had listed. It was $15,195 on their website and on the aggregate car websites. I set up an appointment to test drive it the next day. I got contacted a couple hours later via email by Lakeview, stating that the car had sold, but they had two other similar vehicles available. Both were more expensive, and one was higher mileage and a year older! I said no thank you.That evening, the car reappears on their web site and on the Cars.com for $19,889! Same VIN, same stock number and same mileage! Classic Bait and Switch routine. I expected more out of Ford!

Louis Gorg, top notch. Very professional, not pushy and very accommodating. I highly recommend him. You wont look anywhere else. Thank you Louis!!!

Had an amazing experience at Lakeview Ford thanks to Jason Doss. If you need anything request him and he will get it done! Made us feel comfortable with our first big purchase and accommodated our needs.

Bought the new 21 bronco sport. My salesman Jason facts Doss was amazing. If you want someone who will make sure you get what you want, go check him out down at our local Ford.

I always take my vehicles here for their routine maintenance and checkups. And any repairs that need to be made, are made here. Friendly staff and willing to help you with questions and estimates and quotes. They also deal very well with insurance companies if filing claims from accidents or more recently the hail damage that we all experienced.

I recently purchased a 2017 Ford Fusion from Jason Doss at Lakeview Ford and had an excellent experience! Jason did everything in his power to make sure I had a positive experience. As a first time car buyer, I was pleasantly surprised by how accommodating the staff was. Jason answered every question I had about the car and I recommend him to anyone shopping for a car!

I went to lakeview ford looking for a new sports car salesman Louis, who was exceptional and creative with his approach on trying to wow me. Id recommend Louis if your looking to get a new ride.

Not only did i find the perfect van but Jason { my sales men } made me feel at home and comfortable, made the buying process super easy and he worked very fast. i highly recommend lake view ford and will be a customer for life.

Super friendly and worked hard to make sure that everything was great. Thanks guys.

This was a very good experience.Daniel was excellent in this purchase.Very helpful and kind.He made this purchase so easy.When I came in I was not sure if I was going to buy a car.He made it so easy.5 stars

The workers were very quick at their job.i was there maybe a hour getting a recall job done.highly recommend them.

Bob Earl at Lakeview Ford was great to work with! We really appreciated his flexibility to work within our budget, willingness to work with our trade-in vehicle, and help getting us a beautiful vehicle. Everyone at the dealership was very friendly and scheduling the follow-up work was pretty seamless. I would highly recommend Lakeview Ford and especially Bob for an overall great experience. Thank you!

Great place for an oil change... about $42 and some change for my Ford Fusion! Thanks Lakeview Ford I will be back.... they also do price matching for tire as long as you have a quote from another place and bring it in with you

My review is speaking specifically of the sale of a vehicle, and the people that were involved in the sale. My review is based on over 15 years of experience in customer service of which, 8 years I have been a Manager. The car that I purchased is a great car. I have no complaints about the quality of the car. I first spoke with the manager Troy during the whole shutdown sometime in April. At first, I was very impressed that he came out to speak with us on a day that they were not open but he happen to be in the office. I was quickly disappointed by a series of events. First of all, when I called and made an appointment, I told the sales rep I spoke with that I wanted to specifically work with Troy because I had a comfortability level with him. She assured me that I would meet with him on the day I arrived. That was a flat out lie. I worked with another guy that to me was a bit pushy, arrogant and was not really that patient with me when deciding on my car choices. I felt like the whole time he was more interested in pushing a sale versus making a connection. Despite all of that, I went ahead with the deal and to their credit, they said they would knock off 2,000 off the list price. I told them what my budget was and I left with the price per month of what I was suppose to pay and felt good. That was sadly changed when I started to sign the papers a week later. When i asked them why was the price higher that what I was told, the guy had no answers and did not even inquire about why the price was higher. I signed the deal and said I would make the adjustments to my budget. About a month later, I went in to talk with the auto body shop because I needed a quote on repairs for a scratch that happen in a parking lot. He couldnt have been more rude and acted like I was annoying to even ask him a price. I called Troy to make a complaint, and I said I need to talk with someone, He never called me back, or even addressed my concerns. Btw, He also never thanked me for choosing them out of the three dealerships that I visited. If I treated our customers like they have treated me, they would not be back. You can judge for yourself and Im not telling you not to go to Ford. This is a complaint based on my experience. I wont be back but I guess this place really doesnt care. Very disappointed Customer.Update:Today i spoke with the owner or manager vince. After reading my report, he immediately reached out and was disappointed with the quality of service offered. To me, that takes a man of high caliber to reach out to a man when the report is not good. He has been most helpful in handling my problem and in my book, thats 5 star work.

Daniel was incredibly helpful and made the process of buying a car extremely easy and fast.

Louis made it happen the same day I went in. Don’t go to anyone other than Louis if you’re buying a car from lakeview Ford

Jason Facts Doss was excellent!! If youre looking for a new car, come see him!

Daniel Walker was totally awesome very courteous he helped me out more than he could ever know . I recommend him to anyone. go get a vehicle from him.

Jason Doss, energetic, professional, and polite, took the time to answer our many questions and made sure we were happy with our purchase and comfortable with the final price.

Bought at certified Lincoln MKC. I specifically asked if the cabin air filter had been changed. The sales guy assured me yes and gave me some checklist that all certified vehicles must go though... blah blah blah. I said yeah but can you check that the cabin air filter was changed before we take possession because I didnt see that filter on his checklist. He said he would definitely have it changed... well when I got home I decided to check it... The one on the right side is what they sent me home with on a $25,000 certified vehicle... The new one from AutoZone on the left.

Sold my car to this dealership and they gave me a fair price for it. Chris Crenshaw helped me through the process and his service was excellent!!! 👍🏼

Highly professional service

Been going to Ford for 9 years. Bought a Ford Edge today. Our salesperson was Chris Crenshaw. He was great. Really worked hard to help us explore all of our options. Service department is great.

Got a great car there and Suzie Wilkey was wonderful

I appreciate the kindness and how upfront they are about your vehicle. The service was started before my appointment time and done in a timely manner. Thank you to the service dept.

Bob was really helpful with us since the begining Absolutely excellent place to do business. Staff are fair and polite. Great selection of inventory. We will be back on our next vehicle!

Great experience

Quite knowledgeable Service Advisors.

Suzie is the reason I made the hour drive to Lakeview Ford. She was super helpful ensuring that my deal would progress as much as possible through text and phone calls. Troy, the Sales Manager was also super helpful during the final stages of the sale and post sale fulfillment.I would highly recommend the crew at Lakeview.

Very helpful.

The salesmen and detail staff at Lakeview Ford are great. We went to see Joe upon recommendation. Joe is in new vehicle sales. Joe hooked us up with Troy and Logan from the used vehicle sales and we couldnt be happier. Everyone was so helpful and fun to work with. Thank you guys for all you did to send my husband home with just what he wanted. Logan, it was fun sharing stories and photos. We are HAPPY HAPPY HAPPY!

I just purchased a new 2019 Ford F150 Limited from Lakeview Ford. Logan and Troy, his manager were extremely helpful. They are truck guys that really know their stuff. They take a consultative, low pressure approach in their whole process, which I personally appreciate. Logans follow up after the sale has been excellent. I highly recommend these guys.

Great place if I had the funds

I’m still in awe with the quality of work the collision center did on my Lincoln after severe hail damage. Looks good as new! Class act shop and class act crew. Highly recommend!!

Best car buying experience I have ever had! The staff was extremely helpful, friendly and they took all the headache out of buying a new car.

We went to look at a vehicle that we had seen advertised online. After test driving, there were a couple things that needed fixed. Bob went above and beyond to get it done right for us. Things got a bit complicated, but he saw it through to the end. Greatly appreciated.

Bought a 2016 Escape very friendly staff will work to help you get the right price Heidi M

The sales man Eric was extremely helpful in finding the van my mother was looking for, even took a couple hours to explain how everything works, he really took great care insuring she was completely happy with her new van

The first time I visited Lakeview Ford, I was basically blown off by the salesman. Fortunately, Mike Swift followed through on the process and got me into a better truck than I was expecting. I had a few issues with the vehicle and they were more than happy to take care of them. Overall, it was a pleasant experience and I love the f150 I purchased.

Great place for cars and trucks and the service is top priority for customers, 2021 update/ Louis is a great guy to work with he will do anything and everything for you to make sure you are well taken care of, I dont like to stick with one dealership but they cant get rid of me now lol Ill buy another car / suv/ or truck in the future thanks 😁

My husband saw a gorgeous mustang convertible that he wanted to get me for my birthday. Unfortunately it was during the covid 19 lockdown. We contacted them to find out the process, and spoke with Bob Earl. He bent over backwards to make the process easy and painless! The body work guys also touched up a few spots on the car and made it look like new! I really appreciate how it all flowed so easily. Thanks again!!!!

Like to take a minute and publicly express a great job to Team Lakeview Ford. Its my second purchase from Lakeview Ford, this time into a 2020 Ford Explorer and have to share its the best vehicle to date I have purchased. The team at Lakeview from their owner Vince Pavone to my personal sales associate Suzanne Key, made this experience top notch. I highly recommend Lakeview Ford, its the best of the best.Sincerely,Tom Melita

Wonderful experience from start to finish. Susie was extremely helpful and attentive throughout the process of locating, selecting and executing the vehicle transaction. Additionally, all staff were friendly, interactive and always offering to be of assistance. Highly recommend Lakeview Ford-Lincoln and plan to take my future business there, too. A big thanks to their team.

I knew exactly what I was looking for in a used Ford Explorer and found 3 dealers who had it, 2 dealers were within 2 hours of home but I ended up making a 5 hour drive to Lakeview Ford-Lincoln as my sales contact, Logan, was very responsive to my questions, professional and easy to work with over the phone as we agreed on what I feel was a very fair price. I also appreciated his meticulous attention to detail as I virtually “walked him around the car” for me to look for wear on the body and major components of the car – I was thrilled that when I arrived on site the car was exactly as he described it over the phone. When my future car buying needs arise again I will reach out to Lakeview even though they are 5 hours away, they were that good to work with from initial call to pricing, trade-in, paperwork all the way through to driving off the lot. Honest, easy and professional – hard to find in the auto dealer works and but gold once you find it. Thanks again Logan and team, great job!

Lakeview Ford Lincoln was awesome to work with. The whole team was very helpful, and Floyd Miller made the selection process flow effortlessly. They listened to what I had to say every step of the way. I couldnt be happier with my new Fusion.

I recently just purchased a 2016 Ford Edge, I absolutely love! Everything went smoothly, and they got me into the perfect car! Logan Stone was amazing through the whole process! I would recommend Lakeview Ford to anyone!

Excellent truck buying experience on the used side of the lot. Salesman Logan and manager Troy really earned my business. They offered me more for my trade-in than any other dealership on the motor mile and made me a very fair deal on a pre-owned F150. Great communication and courtesy. No pressure tactics just helpful info and suggestions. Highly recommended.

We want to thank Robert Earl for his help and patience with us through the whole process of trading our car,he was always helpful and we got the car we were looking for

Went out of their way to be courteous and kind.

This is the only place I will buy my vehicles from now and I will only take my vehicles here to be worked on

Hi all;Just a quick shout out to everyone at Lakeview Ford. They made buying a car or truck extremely easy and professional. Walked us through every step, worked with us on special requests or needs and went the extra mile to make us feel important and appreciated.Thanks all for all you did especially - Chip Iceberg, Troy, Allen Fernatt and Phil Overly

Superb dealership and great quality vehicles. After 17 years, I finally traded my BMW, and having no experience with Ford cars, I was skeptical. I decided to go with a 2017 Ford Fusion. It’s now been a month’s worth of dependability, smooth rides, exceptional infotainment system, and lots of compliments. The folks at Lakeview are courteous professionals who will do whatever it takes to get you into a great car. Many thanks to them for a great deal and making me a fan of Ford vehicles.

Asked about when the new Bronco will show up. Everyone very friendly.

One of the best experiences I have ever had buying a car. They have come a long way and this is The first Ford I have owned . So far love it.

I emailed the dealership on a Monday to ask about a car that I was interested in test driving that weekend. They responded quickly and even kept me updated throughout the week and that same morning of the scheduled test drive to let me know whether the car was still available which I appreciated considering I was driving an hour and 40 minutes to see this car. Tom Barry was my sales consultant who I highly recommend. He was very patient and was such a pleasure to work with. He went above and beyond to negotiate on my trade in and answer all my questions. The dealership was pretty busy that day but he did an amazing job juggling my transaction with two others. It was definitely worth the long drive.

Long story short,they sold me a car with no muffler or exhaust system.I did ask why it was loud,was it legal?Response was Oh its fine, probably just modified.I realize this was my bad because I didnt have it checked out.But really...what kind of car dealership does that?I called 3 times to speak to someone but never got a response back.BUYERS BEWARE!!!!

Friendly and competent staff. Theyve always been good about shuttling me to and from work also. Good atmosphere and waiting area when you wait for your vehicle to be serviced. They used to offer to wash your vehicle, but havent done that for a while now. I probably would give five stars if they still offered to wash your vehicle.

You are asking about a review of my C Max? We really like the car! Getting in and out of it is great for older people as it sits like a SUV not falling down into a seat. The car is roomy, more room in our backseat than in the Escape. We also are in love with the gas mileage--over 35 mpg. Would definitely buy another one.

Drove from NC to buy my wife a car after finding the exact one she wanted and at a price far better than in my home state. Starting from Brooke who was quick to respond to my inquiry to my salesman Logan Stone, everyone was outstanding. Highly recommend this dealership! Top notch!

In 2015, Lakeview Ford’s service department provided professional warranty repairs on my 2013 Ford F-350 truck. In December 2017, the air bag status light within the instrument panel display cluster remained on. Normally, that light should shut off. So, I had Lakeview Ford’s service department analyze the problem. It was determined my truck needed a CLOCK SPRING. Who would have thought a truck has a clock spring? My service advisor was Steve Schneider. He did a great job submitting the needed repairs through Ford as a warranty claim-Ford covered the part and labor. It seems that Ford’s Supplemental Restraint System (SRS), is covered for 5 years or 60,000 miles. But, I didn’t know that. So, even though my original Ford bumper to bumper warranty had expired, Steve went the extra mile and saved me money. That’s excellent customer service! Many thanks to Lakeview Ford’s Steve Schneider and the service department personnel!

Scheduled my first oil change and tire rotation with my new Ford Fusion. I was told it would take about an hour so I went for a daily run across town. Upon my return about an hour later, just as arrived at Lakeview Ford, my car was being parked after a fresh carwash. Perfect timing! Im real happy with the service so far!