My husband and I were on the hunt for upgrading our queen mattress to a king. We stopped into Bedmart because I remembered having excellent customer service when we bought our last bed there about 8 years ago and I wanted to go back. To my surprise, Dallas who had helped us back then was still working there and came to offer his help. What a score for us! He must have had amazing customer service back then because I totally remembered him the minute I saw him and immediately knew I was in great hands. He is genuine, honest and stuck to our price point not pushing us for more than we said we were looking for which I appreciate. He gave us multiple options to choose from and you can tell he really cares about his customers. The bed we chose happened to be in stock, and he even got it scheduled for delivery the same day! I have never had that happen before. My husband and I went to pick up some sheets at the store and pick up our daughter and while driving to get her we got a phone call saying they would be there in a half hour! We rushed home, disassembled our old bed and by the time we were done the delivery was here. Dallas even followed up later in the afternoon to make sure the delivery was smooth. What great customer service! It is one of the best experiences I have ever had, especially during a pandemic which has made things quite challenging for everyone. I would recommend Bedmart and Dallas a billion times over and over! Thank you for being so pleasant to work with. We are very excited for our new bed
Took my father in to buy a new mattress. He is 90 and had a general idea what he wanted. Dave was able to present what was available in what my father required without any hard sell or pushing the top of the line, very expensive mattresses which my father did not want. We had visited another store earlier and the salesman there started with the most expensive mattresses and after 30 minutes finally got to what my Dad wanted. Daves sales style was great - very knowledgeable about his stock and very easy to talk to. Thanks Dave for the great experience and thanks for the BedMatrt resource!!
I had a wonderful experience shopping at BedMart in Tanasbourne last night. I was helped by Dave who was very pleasant and accommodating. He knows his beds and assisted me in purchasing the right set for me. I highly recommend this store as they have every bed that you can think of and more. And dont forget to ask for Dave!
My husband and I shopped at BedMart yesterday evening, hopeful we would be able to find a mattress we would both like (back and stomach sleeper). It was a wonderful experience! Dallas, the gentleman that helped us, was super knowledgable, patient with our questions, articulated what we were looking for, and gave us ample time and space to make a decision. AND was great with our 3 kids in tow. We are so excited to have found a mattress we both love and cant wait until it is delivered. Highly recommend BedMart for their options and 5 star customer service.
I was dreading selecting another mattress, but with Daves help and their mattress assessment machine, it was much easier than I expected.
Dallas helped us a ton at the tanasborne store! They made it very simple to do everything and their service is all inclusive. We came in a second time for my moms mattress after buying a mattress and a bed frame for myself. Dallas helped us both times and he was amazing!
Hi Everybody, we learned a lot from Dave our BedMart salesman and he was very friendly. He did an excellent job explaining all the functions of the bed base and we fell in love with the bed we selected. We were very pleased with our experience at BedMart and highly recommend visiting them when in the market for a new comfortable bed.Have a great day, James H.
We went into the Cornell location on Memorial Day to find a queen-sized mattress set for our son and worked with Dallas, who patiently showed us different options to try. We ended up buying a Sealy mattress, as well as a new option for ourselves. Thank you for your amazing customer service and inviting atmosphere!!
Dave was wonderful at the Beaverton Tanasbourne store! Amazing follow-up and customer service during a challenging time given pandemic related supply and production issues. And he is SO knowledgable about the various mattresses! Love our mattresses, too:)
We worked with Dallas at this BedMart location. He was fabulous to work with and helped my wife and I find the perfect mattress! We went with a king TempurPedic with the adjustable base. This was a new type of mattress for us. He kept us updated with the delivery schedule and once it was delivered, my wife and I were not huge fans of the feel and smell of the mattress. After two weeks of trying it out we called Dallas to see about returning it and getting something else as it was just too firm for us (we bought a firm TempurPedic). Dallas provided recommendations for how we can break in the mattress and recommended that we continue with the same mattress for a bit longer but was very helpful about other mattress options if we wanted to return it and try something else. Well, we followed his recommendations and continued trying the TempurPedic and after having it for maybe a month or so, we decided we love it and dont need to try anything else. We also bought a second mattress for my mother-in-law and she loves her new mattress. Dallas is fantastic and really cares about helping the customer find exactly what is right for them. Even after the sale, he is so kind and will continue to take the customers many phone calls with questions/concerns and even took photos of the bottom of the adjustable frame and texted them to us when we were shopping for a new bed frame prior to the mattress/base being delivered. In the future, any time we need a mattress, we will only want to work with Dallas. Side note - if you are considering an adjustable base, go for it. Its so lovely. My wife and I dont technically need the adjustable base but we really love it and the Zero Gravity function is great for just destressing/relaxing.
Dave Whitman at the Tanasbourne store I have known for over 35 years and I was delighted to be able to work with him. I came in as a result of a medical diagnosis of congestive heart failure and needed an adjustable bed for both my upper body and my legs to drain fluid. I had forgotten Dave worked for Bedmart and had shopped at the Sleep Number store and Costco. The prices at Bedmart were comparable to Costco and 1/2 of Sleep Number.Daves attention to detail has always been his hallmark and I knew I would get a good deal with Dave. Even if the price was a couple hundred dollars more at BedMart I knew Dave was always looking out for me and I would pay the higher price if I had to. Bottom line I have always trusted Dave and in this time of my medical uncertainty knowing Dave has my back means everything to me. I absolutely recommend Dave and BedMart to anyone.
Dave at Tanasbourne was very helpful and informative. We were not planning to purchase at that moment, but he was very knowledgeable about the features and benefits of the product and how Bedmart could offer the best deal, so we decided to purchase then. He immediately made sure the product was available for delivery and got that set up. We would recommend working with him.
Dave was very friendly, helpful and knowledgeable. He didnt make my girlfriend and I feel pressured to buy like so many salespeople do. He was genuine and sincere in his decorum. We ended up buying the Tempurpedic king mattress for the frame we had bought beforehand. He allowed us to lay on several different beds and walked away a few times to allow my girlfriend and I a chance to weigh our options. Our new mattress will be here soon and we are pretty excited. We also bought two super comfortable pillows and bamboo sheets. I highly recommend going to this location specifically and asking for either Dave or Dallas. They are both fantastic and down-to-earth.
This was a great experience all around. We never felt like extras or pointless packages were being pushed. Dave was knowledgeable, friendly, and extremely helpful. He listened to our needs and presented us with a range of products that made sense. He even grabbed some toys for our toddler to keep him busy while we shopped. Cost was always clear and Dave did a great job explaining the features included in each product and how they matched our preferences.Personally, I really dont like talking to salespeople. The thought of it gives me some anxiety and I practice saying no thank you before I engage. Dave is just a genuine guy who knows a lot about mattresses. I never got the pushy salesman vibe from him.The bed was delivered the next day and communication was perfect. We received calls from the driver and never once felt like we were waiting around or in the dark. My wife and I (and our son who sneaks into bed with us at 2am) are all excited about the new mattress.There honestly isnt a single thing that could have been done better. No question was unanswered! I highly recommend BedMart.
Dallas did the best job! Customer service was amazing and worked the numbers so that worked for me and my family needs.They managed to get us our shipments the next day!
My partner and I were looking for a mattress for our living room. We have different sleep schedules so we needed something that suited our differing needs. Dallas was an exceptional sales associate. He directed us to the perfect mattress. We ended up buying the floor model for substainally less than a brand new one. We opted for a new frame as well. The one we were looking at they did not have in stock. However, Dallas managed to find us an updated version at similar pricing. Excellent experience! Highly recommended!Edit: Delivery was awful. First they didnt show during the window they gave us. And after calls they were still late. Then when they arrived they brought the wrong frame size. We were told they would be right back. It took several calls and many hours to get our actual frame. Everytime we called they acted as if they didnt know what was going on. We wont be back.
Dave at the Tanasbourne location was wonderful! I went in looking for not only a mattress but foundation as well. Had a bit of a complex request. He was very accommodating and took the time to make sure what I was ordering was going to work. No pressure sales was what I appreciated the most. Thanks for your help Dave!
Would highly recommend this company. They have wonderful customer service. They are very patient. Go see Dave and Dallas they will help you out.
Dave was great. He was friendly, knowledgeable and listened to what we wanted in a bed. There was no pressure. I will go to Dave for any future purchases
My husband and I have been purchasing beds from the Tanasbourne BedMart for years. Oddly, every time one of our sons moved we bought a new bed! We have experienced excellent customer service from both Dallas and Dan each and every time we walked through the doors. This last purchase I made from Dallas was no different. He listened to my needs and talked me through my choices, which ultimately made the purchase easy for me. Quite simply, they are the best.
If you are in need of a new mattress or bed this is a Portland based business that is family owned. From the minute I walked into the store I was impressed with the extensive selection and quality this store offered, but what really stood out to me was the phenomenal customer service that my friend and I received from Dallas!This wonderful man bent over backwards to ensure my older friend would be happy and comfortable with his choice. I saw first hand that Dallas took great care of my friend the whole time, really wanting what was best for him!Although It took a few days for my friend to make a decision, during that time Dallas responded immediately to all emails and calls, and he was more than gracious during the decision process:)That extra time and care was what my friend needed as the bed he decided to order was delivered within a few days and set up by two great guys, Manuel and Cordero who were also very kind and accommodating.My friend is absolutely thrilled with his choice as he is able to sleep in his new adjustable bed without moving to his recliner in the middle of the night! He is sleeping so much better because of this new bed!!!Thank you Dallas:)
Awesome experience working with Dave, he walked me thru all the various Tempur Pedic mattress options. It sure has changed since i bought my last one over 20 years ago!! Excited to get the new one delivered tomorrow. Dave was super helpful and knowledgeable, First rate service!! Highly recommend BedMart!!!
Dave was absolutely wonderful to work with, offering every bit of information one could possibly use in making the right decision on a matress and base. No pressure, just super friendly and helpful. We will most definitely be returning for future purchases.Thanks so much Dave!
This is my 3rd time using Bed Mart in Tanasbourne area and will keep coming back! Dallas was amazing and helped me find the perfect mattress for budget and needs! Thanks Dallas and thanks Bed Mart!
My shopping experience at Tanasbourne Bed Mart was excellent. Salesman Dallas had thorough product knowledge, was experienced, professional, and went out of his way to find and offer best prices. The customer service he offered was exceptional.
Dallas at the cornell location was such a great help. I told him what I wanted and he helped me pick out the right one for me. Thank you Dallas!
Dave was awesome and super helpful! We used the bed matching machine, I think it’s called smart match, that helped narrow down which mattress was best for us. Dave was personable and very upfront about return policies. I will definitely be recommending this store to friends.
Dave the salesman was very respectful and gave us the information we needed without being pushy. We went to checked a few other stores and decided to come back to Dave he was really nice and got us what we needed. Thanks to Dave for helping us get the adjustable bed lift we want!! Kind and respectful always wins during covid. Go Dave!
Dallas did an excellent job he used the smart match process to help find us the perfect sleep system.
I was expecting a bed from a different mattress store to be delivered last Saturday, then last minute was informed by them that the mattress wouldnt be delivered until the end of this month. Frustrated my boyfriend and I went to the other mattress store, cancelled that order, and then I called Bedmart and spoke to Dallas who said if I came in that day to order the same mattress that I was going to get from the other store that I would get it from his location two days later guaranteed. I did 🙏 and I am extremely satisfied. I highly suggest going to Bedmart. Will definitely go there again. We are extremely satisfied with the amazing customer service he provided us.Go to Bedsmart and ask for Dallas.Btw, we ordered the Sealey Silver Chill Firm, 2Posterpedic and it is amazing.
My 87 year old mom had to get an adjustable bed and after some research, we came to this store. Very pleased with the service (Thank you, Dallas!) and the COVID-19 procedures that protected our health.
Dallas helped us out in a pinch when their competition fell through and disappointed. Very happy with the service. Thanks a bunch.
Dallas is amazing! This is the second bed we’ve purchased in under a month! And I will be back!!
Dallas at the Tanasbourne location was wonderful!He was friendly and easy to talk to and funny. Jeff is going to sleep like a baby on his new bed thanks to Dallas!
David can work with any customer; he goes above and beyond what customers need, I was happy with my purchase and he was very helpful and knowledgeable. I would recommend this place to anyone.Thanks!
Dave was very helpful this is the third time we have bought a mattress from Dave and will be back when I need another mattress
Great sales team that entertained and hooked me up with a mattress that will certainly make me late for work. I insisted on getting a protective cover so that I wont destroy the mattress in a deep drooling coma. Thanks Dave
We had a great experience at the Tanasbourne BedMart. Dave our sales person was very helpful and knowledge. Would defenitly shop there again.
The person who helped me pick out a mattress and adjustable frame was friendly, helpful and knowledgeable. He went out of his way to consider my needs.His name is Dave at the Tanasbourne location.
My husband and I went into Bedmart Saturday afternoon to look at new mattresses. We had no intention of purchasing a mattress that day. We really had not done our research. Dallas greated us and took us through a full education, never pressured us and we did end up buying a mattress that day. We usually don’t purchase anything large without researching and shopping around first. But Dallas was so awesome and taught us alot. We never felt that we were being SOLD to or that someone was giving us a line. We did go to a competitor but quickly returned to Dallas at Bedmart and purchased a new mattress and base. Thanks Dallas for everything. Bedmart has a great employee in you!!!!
This place was awesome Dave the salesmen was very kind and patient and stayed a little while after closing to give us excellent service. If you come here ask for Dave he will hook you up with the right bed
Dave at Tanasbourne Bed Mart was terrific. Patient, explained all possible mattress choices, encouraged taking your time to make a decision, knowledgeable!Made our first mattress purchase at same store 11 years ago and came back because they had history on us and because of excellent service by folks like Dave.
We had a good shopping experience here. Mr. Dallas was very informative and perceptive. He helped us choose the right fit in an unpressured fashion.
Dallas was great and easy to work with.
We came in just to look at beds and left with the hopes of best sleep in our lives! Dallas is the man! Very knowledgeable about bed and sleep. He got us the best deal and made sure to answer any lingering questions! Would buy a bed from him again.
Great experience buying a mattress. Dave spent a lot of time working with us to find the perfect mattress. He showed us a lot of different options and explained all of the features well. We never felt rushed or pressured to pick one mattress over another. When we did purchase a mattress the delivery process was easy. The delivery team arrived right on time and were very polite.
Dallas was great. He knows his products and did not try to up sell me. the delivery service was prompt and courtious
Dave at Bedmart was great! He was knowledgeable and helped us to find a mattress that suited our needs as a couple and he never made us feel pressured. We are really happy with our purchase and would highly recommend Dave and Bedmart!
Amazing customer service. We bought the wrong box. Made an exchange without an issue.
Dave was a great help, very knowledgeable and did not make me feel pressured to buy something I couldnt afford. Will be coming back for a frame and pillow because of him!
Spent the day walking through Mattress Stores, I was quite unsure of myself and had no idea where to start. This BedMart did me right, I felt like a valued customer. Dave was and will be my Mattress guru. unlike the other places I visited, he engaged me, asked questions, gave me info about beds and what sets them apart from each other. very friendly service. I didnt think I was going to find my bed today, but Dave clear up the rest of my day and next couple of weeks, as I said I was planning on visiting more stores to get an understanding of what I wanted before I chose. other stores engaged me for a few mins showed me 1 or 2 beds and went back to their desk. It seemed as if they only wanted to sale me on want they wanted me to go home with and gave up when I didnt care for them. nor did they give me much info about beds. if you want a good Experience, I say give Dave a try.
Dallas helped me find a bed! I had never gone shopping for a mattress before and this was my first bed out of college and it feels great! Dallas helped walk me through it all every step of the way :)And he even added on for me a dust mite cover for my mattress and pillows! I almost forgot and he’ll ad that on and I’ll pay for it when my mattress is delivered to my new apartment
Dave Whitman was very sweet and pretty patient with all of my questions. I had been looking at a certain mattress at a few other stores and he had me try their mattress tester and it chose the same bed I had been looking at at other places. I knew that it was the right purchase. He also gave me a much better deal on the mattress than any of the other stores were offering. Highly reccomend!
My college age grand daughter just came to stay with me and we wanted to go look for a new bed for her. I had purchased from the Tanasborne Bed Mart store a few years ago, so we went there to see what we could find. We decided on a super single memory foam mattress. because of the coronavirus our original delivery date had to be rescheduled. The store called to let us know of the delay. We actually got it a bit sooner than our new scheduled time, Our salesman Brian was very helpful throughout the time from us choosing the bed up to the delivery date. I recommend this store to anyone looking for a new bed. My granddaughter assures me the new bed is very comfortable. We are happy with our purchase.
Over the years Ive purchased several beds here, mostly because of the outstanding service their salesman Dallas provides. Thanks Dallas for making this last purchase quick, easy, and affordable... much appreciated!
Great service, fast and affordable.
Working with Dave was great! Didnt feel any sales pressure at all. Very easy to talk to. He is very knowledgeable on all the options. We are excited for our new bed!
The sales people were friendly, how ever my experience was the worst I have ever had buying a mattress. First off, I bought the mattress and frame.I was told I would be called for delivery, I wasn’t. I had to call asking why I hadnt been called. They told me the warehouse had showed my mattress had been loaded when it wasn’t. I would assume if that had been the case I would have been called.I didn’t get my new mattress for four WEEKS because of this mess up. I was then called by a manager to be told they would be giving me a rebate for the mess up. It never arrived. I called the store repeatedly for months trying to find out where the money was. I was told it would come with the delivery and it never did, no one ever checked up to see that it did.The man I talked to each time I called would tell me the manager wasn’t in that day. The days he told me to call back, I work. I told him this and he said to me, ” well then why dont you hang up on your costumers and call when hes here then.” Never once did he take a message, he never even mentioned it to the manager that I had been calling.No one even followed up after the mattress finally showed up. I finally had to drive to the store, I live 45 minutes away! When I finally spoke to the manger asking where the rebate was and explaining that they had messed up to start with, I got excuses in how they cant take messages because of a computer update not having “note” anymore.Worst customer service and follow through on a problem or internal issue I have ever come across.
Dave was incredibly helpful, kind, and knowledgeable! He cares more about getting you the mattress that works for you than getting a pricey sale! Very grateful for his assistance.
I went into the store to look at pricing of new beds for myself and my son. I had been to other bed stores to do the same. Dave was extremely helpful, did not waste my time with trying to up-sell me. I save quite a bit of money over other stores I had shopped. Very, very happy with the experience.
He’s great. Dallas sold me my last bed. He sold me this bed. Dallas even gave two new pillows too.
Dave at Tanasbourne was very knowledgeable, professional, courteous, andhelpful when I went into the store this morning and bought my new bed.Thank you Dave.
Decided it was time for a new mattress and chose to go to BedMart on Cornell Rd. I was greeted at the front door by Dallas Ward, after a brief conversation of what I was looking for, we were off to find the perfect mattress. A few mattresses were tried and settled on the Sealy Hi-Bred with the cooling gel. The mattress will take care of most of my medical and physical issues and give me a good night sleep.Mr.Ward was very professional and so knowledgeable about what I was looking for in a mattress.I would recommend BedMart on Cornell Rd and great customer service from Dallas Ward. 5 stars for sure🌟🌟🌟🌟🌟
Just retired our 25 year old mattress. Went to several stores but found Dave Whitman at this location to be the most professional, helpful and courteous of all the salespeople with which we interacted. He truly wants to help you find the best mattress for your needs. Thanks Dave for making this experience so pleasant.
Store manager Dave was really helpful so that I could figure the trade offs between cost and comfort. He listens to the customers and then offers a practical set of choices. Not pushy at all. Very comfortable now.
I got two bedroom sets from this store. The price is reasonable and the quality is good. After 4 years, the night stands from this store are the only ones that dont have scratch, in contrast to those I got from Coscto and Bobs. I bought two extra firm mattresses locally made in Washington State and the quality is super! My parents can never sleep on mattresses due to back problem but they love this mattress. Highly recommend this place!
Salesperson Dave was very knowledgeable and helpful. He went to great lengths to find the right bed for us. Very thorough & answered all of our questions. Very positive experience. Could not have better!!!!
Bought a mattress here last January and had an issue with it, called up this morning asking if it was still under warranty. Bill took good care of me made sure that everything was lined up so that I could go swap it out at my convenience. These guys are awesome. Low pressure salesroom, great customer service. Whats not to love?
Dave was a great help picking out our mattress.
Sam and Dave were absolutely amazing. They were so patient and joked around a lot with us. We got an incredible deal on a floor model set. Highly recommend them. Especially after a horrible experience at Sleep Number. Save your time and money and go straight to BedMart.
WOW! I Found the absolute best deal, and high quality!David Your Professionalism and knowledge is why we made our purchase. Thank You SirWe will recommend you highly !R. W. Martin
The customer service was great, even though they didnt have all the items in the store when we purchased our mattress. They called around and made sure we would get them when the bed was being delivered. I highly recommend buying a mattress from this location.
Really good folks to work with. Ive bought 3 beds for our family over the years at this location. Always friendly, knowledgeable and low pressure. Fast delivery too!
What a great place to buy a bed. We were very well taken care of. Bill and Dallas were dreams to work with. We highly recommend this store and BedMart in general!
Extremely poor customer service, rip-off.. stay away from these guys and buy mattress from other reliable shops
Had great customer service from Dave Whitman...very informative, but no pressure. Am looking forward to getting my new bed in a week.
Great salesman, left the store happy with my purchase. Bill is very nice. Good looking store, nice showroom.Thanks.
I was actually set on a Parklane because theyre made in Portland, but I went here to compare. The salesperson, Dallas, was a really nice guy, very helpful, knowledgeable, and not pushy. He paid attention when I said I was in a hurry, listened closely to my preferences, and quickly showed me a few spot-on options. I went back again the next day and eventually settled on the second one hed originally shown me, a NW Bedding mattress set made in Spokane (the Mt Hood model). I liked it even better than the Parklane Id looked at previously, and it was considerably cheaper. Very happy with the purchase. It has a 10 year warranty, so I dont know that Ill have the occasion to do business there again for a long time, but I will definitely shop there again if Im in the market.
Outstanding customer service with the knowledgeable and kind sales staff to the delivery guys Tim M and his Partner were the most courteous and professional delivery folks Ive ever had in all my years !!The sales Staff and delivery personel should be recognized for their top tear professionalism they provide for Bedsmart and there customers!!
Dallas and the delivery delivery people where exceptional without exception
We were looking for a King size mattress at a good price. Went tried Sleep Country a few blocks East of this BedMart and felt like we were at car lot, being pushed and pulled around by the sales rep (didnt get to look at what we wanted, just were drug along and not really allowed to voice what we were looking for, period). When we went to Bedmart, right next to Walmart off Cornell, we were greeted by Bill. Good guy. He let us ask questions, gave good concise feedback, didnt drag us through the whole store looking at all the bells and whistles type mattresses. He gave us time to think-- without breathing down our necks. We found the best deal at Bedmart and had the best experience buying a mattress, too. Bill is simply the best, friendly, non-pushy and honest guy out there. Thanks Bill!
Thank you Dave for your help!
Dave really goes the extra mile.
Dont get talked into buying things you dont need.
Good but costly