These guys are awesome! I walked in to purchase a phone but guys gave me such a good offer that I walked out with 4 iPhone 12 MaxPros for half of their price! Activation took a while as my phone was locked, but Anthony was kind enough to stay on the line to solve the issue. He was on line for over 50 minutes, but in the end helped me. Such a patience and professionalism!In the next visit Victor served me and the service shifted my expectations of these guys. Great job and good location! They solve your issues and in a professional manner. Highly recommend!
It was great, very helpful. Sebastian is the best.
The customer service at this store is fantastic. Anthony H and Jaime went above and beyond to recover my photos from the phone I smashed. They also took the time to find me deals, so even thought three of us got brand new phones, our monthly bill was reduced by more than 20%. I will never go to the competition again, because the service was that good. I really appreciate everything.
Great customer service, so patient with my older Mom who had 1,000 questions about her phone. Would def recommend coming here for great service!
I stopped by this Verizon location, as I was ready to explore different options for my cellular plan. I was kindly greeted by Eric and he offered to assist me right away. I wasn’t sure of what exactly I was looking for, but that wasn’t an issue as he was able to lay out all my options and explained everything with detail. I really appreciated his time and effort and felt good about my transition from my old plan to Verizon’s. Definitely recommend this location for a safe, personalized experience.
Thank you Nate. Thank you Lunia. You guys took such good care of my friend. Your kindness, patience, and professionalism were spot on and we thank you. If you want quality caring service, this is the Verizon store for you.
Came in a couple days ago to transfer my service from Sprint to Verizon and everything was an easy seamless transaction. Anthony was helpful and very knowledgeable! Overall satisfied with the customer service and outcome of my visit. Thank you
Chris was fantastic, refreshing customer service. Love this location, always feel well taken care of
200 N Bolingbrook Dr, Bolingbrook, IL 60440I was very please with their service. The salesperson (JOSE)was very patient with me and understanding and was very kind in general. He made me feel welcome. He took his time and effort to explain everything to my knowledge and made me Welcome I’m happy to be part of the Verizon family. I love their service. Thank you Jose.
Friendly staff although they are an authorized location slightly different from a Verizon dealer. Service is still as 👍
Anthony is an expert in his work fix my problem in a breeze
Good service, good attitude, satisfied
I havent been in this new location and both guys were great. Very helpful
Awesome experience!! Our sales representative, Mr. Sol Miranda, had knowledge of what my son wanted and gave him many choices. Super fast service!! Thank you ☺️
After 6 hours on the phone this Verizon store fixed what tech support could not and upgraded our plan for the same cost we have been paying. More than satisfied.
Julia was very helpful and informative. She went above and beyond to make sure that my specific needs were met. I was very impressed with the manner in which she displayed the variety of devices that best fitted my request. As opposed to just selling me a product, she made sure that I walked out with the phone that I would be best fitted with. Ever visit to this location is helpful and delightful .Patrick was a great associate, as well .I was very impressed with his customer service skills, not only assisting Julia but in his mannerisms towards the customers that entered while I was being taken care of. This store is my favorite in the country.
I came in and was greeted by the sweetest person ever! Let me tell you about Samantha, I came in to just pay my bill ... recently moved to the area and usually go to the store down the street by the promenade or use the kiosk but now I think I’ll continue to come here! She was nice enough to pull up my account and show me the special offers offered to me. Overall great employees in the store everyone was so nice and i was just paying my bill . Even got me water while i sat down ! Above and beyond these people go! Telling everyone to come here .
Awesome experience, very welcoming they took the time and break down everything in detail so you can better understand. Very professional I must say. They actually let you in on the good deals they have for you unlike some places I have been. They actually tell me about all the good discount especially for military personnel. Once again it was a great experience I wasnt planning on getting new phone yet but they did pull me in and got my attention.
Daniel was an absolute joy to work with. Everything went well with transferring to a new phone and he found me an excellent deal on the newer phone. He explained everything that was happening every step of the way and was a great guy to spend the time with while waiting for the old phone to offload data. I highly recommend him if youre looking for a calm shopping experience!
Everyone in here is so helpful. They answered all my questions and made sure I understood everything. Much better than other locations I have been to and very friendly!
I was having problems with connecting my Android (Samsung) phone to Google Maps on my car and directly on my phone. Emanuel worked with me patiently until he was able to pinpoint the problem, explain to me what was happening, and resolve the issue. His help and his great attitude made me very glad that I am a Verizon customer. He did a fantastic technical and customer service job!
Veronica Lupe was an amazing help, and help me get a new phone at a very low cost. With Danny they worked as a team to resolve all my issues and helped me and my family with everything. The team members help us ABOVE expectations. I am very much glad I came in today and very much recommend this location.
Thank you Daniel for your time, patience and care you showed me. You were great and I appreciate the way that you explained everything to me. I understand all costs associated with my purchase. Again, thank you very much!
Daniel and Casey were very helpful. Daniel have us a lot of helpful ways to do our upgrades. Daniel was able to fix my daughter’s phone, which actually saved us s lot of money. They also have comfortable seats, which many Verizon stores do not! Thank you so much Daniel!!
Very nice bunch of guys. They were very helpful to us. Many thanks!
The store help me resolve a problem call replacing a phone I purchase in Las Vegas with minimal questions and they did it in record time so I can get back to work.The store is beautiful and well laid out. I would come to the store again to receive the Superior Service I received today.Come to this store it is the BEST
If I could give Joel and this Verizon location team all the Google Review Stars in the world, I would!! I am So SO thankful for Joel and his team for helping me out in a very urgent, last minute situation. I am not from this area and called this verizon location out of pure desperation and by some miracle Joel and his team were there to help us out. Very kind, patient, and graceful people work at this store. THANK YOU AGAIN, JOEL & STEPHANIE!
I came to get an extra charger for my tablet. I was greeted by samantha by her saying how can she help me ... she was great ! Gave me choices and I left a happy camper! She is very friendly helpful and knowledgeable. She gave me my military discount .
My wife and I went to this store last week, we are very happy with Jose’s service, we’ll definitely give him 5-star rating. Thanks Jose!
Alonzo was very helpful through the whole phone upgrade process start to finish! From greeting us at the door with a smile to making sure we had all our questions answered at the end. Thank you for a wonderful interaction and smooth transaction!
Very nice, super helpful!
I walked in here and worked with Moe. He is incredibly knowledgeable and really took the time to explain every question I had for him. I felt like he worked with me and for me. I did not feel pressured to buy something or adjust my service. Moe listened to what my husband and I needed with our Verizon service and new phone and was able to help me get everything I needed at an affordable price. I would recommend this Verizon dealer over any other one in the area. Ive been to many different Verizon stores before but I can promise you, I will go to this one in the future for anything regarding my Verizon service. Verizon is the way to go and make sure to ask for Moe. Hes a really cool guy and was able to chat with me during the whole time I was there. I felt like I was sitting with an old friend.
Danny was such a great help when we switched over from Sprint. We had lots of issues with my phone porting over and he worked so hard to get it set right with us! Great experience for sure.
I purchased a new phone yesterday and was extremely satisfied with the service Jose provided. It was not crowded like other dealerships in the area. I like the dress code everyone was dressed in dress pants and ties as opposed to denim and casual attire. Consider this place for your new cell phones.
Carlton helped me out and came back and wanted also shout out Sebastion, Veronica,Daniel, Jose, Samantha, Casey, Davis and Brandi. Everyone was helpful and will be coming back. I recommend everyone to come here you will not be disappointed. Awesome job guys, awesome job.
Guys at this store worked great for me Casey and Lucas went above and beyond. Lucas even ran to another store to grab my case. In and out very fast customer service.
This Store Is Literally The Best Top 2 Bottom Customer Service Ive Ever Had!I send District Managers from my company, to this location, to see how impressive an effort is made from holding the door open to the end. Actual Help, not pressure, & follow up. The Best!
The entire team was absolutely phenomenal 😇🥰!!!!! They were all very courteous, patient and extremely helpful 👍🏼!!!!! Will recommend this store as the GO-TO spot for the Bolingbrook area. Have already had experience with the other stores and this location is the very best. Promotions and raises are in order and I will be following up to see if they are rewarded for THEIR EXCELLENT SERVICE !!!!!!! Looking forward to my next visit 👍👍👍!!! Have a Blessed day 😇😇😇😇😇
Dino was awesome. He helped me activate a new phone and told me all about the latest and greatest options. Highly recommend buying from him and this location.
Casey Jones is great asset to Verizon. His knowledge and bright personality are a plus and his salesmanship is top notch. I did not make a purchase or upgrade today but Casey was very helpful in helping me figure out a problem I was having with copy/paste.
Great people. I have been to Verizon 6 times this week. Finally met two people Magan and Patrick. Very helpful. Help me a lot.
Poor service! There were two employee brunette girl and a blond guy. The guy was serving me. It seemed like he didnt want to sell me anything, to get rid of me. I left this place! Date 27/01/2019, Time-16:35pm
Veronica and Sebastian were very helpful and helped me save additional funds on my billing. I will send my wife back over to upgrade her phone. Great service
I came in for a new phone and samantha was great . Took her time to set up my new phone. Would recommend her to anyone (: love my new g7
Alonzo contacted me to come in so I dont miss any current offers. Everybody was really nice and very knowledgeable. Im sure my mom will love her new phone I got her.
Excelent service. Agents Mark and Joe walk me through the whole process of getting a new phone, adding some devices and understanding all my options.The answer all my questions, solve problems related to my service and gave me options.Thanks so much for all the help and support, It was a long process but they both were very patient and professional. Five well earned stars.😍
The service here was absolutely excellent and Daniel took care of my issue with a quickness that is rarely seen in todays businesses Im recommend if you have any issues with your account or need any new products this is the place to come and see Daniel thank you for
I loved my experience at the store. I especially appreciated the thorough help I received from the reps Jonathan and Casey. I will definitely return to this location for my future needs.
Jamie and Johnathon have been a TREMENDOUS help. Every time I come in they are able to solve my problem quickly and efficiently. This is definitely my one stop Verizon for anything that I need in the future. Good job guys.
Ted was great. Small world on how we know each other. Great guy and great talking
Lucas Offered great customer service. Went above and beyond to solve our problem. Would definitely recommend anyone to switch over
Patrick was great. He didnt try to upsell me on any product. He listened to my needs and was veyv patient and professional and stayed late to get the job done. He exhibited great customer service. I would recommend this store and Patrick in particular to any new customer.
I was promised by my brothers that my visit to Verizon would be very short, since I just needed a new SIM. Well, they lied. Fortunately we worked with some pretty awesome people, Magen, Sean and Nate. I really hate going into the phone store because no matter what youre doing, it literally takes forever. But if I had to spend time with a few randoms, it would be those three!
Darius was able to help me get my son a brand new tablet and he is so excited...I recommend you guys visit this store. They are on point and very fun to deal with when handling business. Thanks much!!
Casey and Veronica was a wonderful help. Casey was really helpful in getting me the perfect phone. Very nice and quick!
No pressure sales representative with an in depth knowledge of plans, pricing, and payment evaluation. Pleasant atmosphere and friendly personnel.
Lucas was a great help to me today. He was fast and friendly. Very knowledgeable. Thank you, Lucas!
Daniel was nice friendly and very knowledgeable. I asked a lot of questions and he answered them all! Great job Daniel!
When I first went to Verizon I wasnt certain about the plan, and whether I should go to T-Mobile instead. Chris explained to me in depth the plans that Verizon offered and I thought I will give Verizon a chance, he was patient and professional and extremely knowledgeable about the offers, and we found the perfect one for me. I am very pleased with the service so far and I am one happy customer that will come back again. Chris from now on is my go to person.
Outstanding service, Superb job, great product knowledge.
Great service! Jonathan was very helpful. Will continue to come back(:
Great experience didn’t find was i was looking for but Frankie was able to find a better option for the sale!
Jaime was a very big help in switching carriers- very knowledgeable, professional and takes the time to understand exactly what your looking for and goes beyond expectations to make sure you are satisfied with your plan/ services. Definitely recommend him to people who are new and wanting to start a new service or switching providers!
Jaime was extremely helpful readjusting my accout,starting a new phone and getting a replacement phone. He helped me transfer all my valuable pictures and information. He was very patient with all my needs. Thank you
Casey helped me save money on my bill. They’ve got some great deals on phones too! Great, friendly sevice. Check them out!
Worked with Ted today and my experience was honest and transparent. He was able to identify savings above the normal Verizon store.
I have a very awesome experience today. I was blessed to have some professional young men to help me. The problem I had they fixed it so fast. Casey and Carlton did and awesome job today. Grateful!!!!!!!!!!!!!!!!!
Very slowly Wi Fi, because he could not load the backup copy in icloud . As a result, all the data from my phone was irretrievably lost. In the electronics store Wi-Fi should be perfect besides did not work kasovye aparaty had to pay cash . The workers are friendly friendly and 5 stars . Two stars put for the service vrizon. for this answer I give you 1 star
The service was nice and everyone was really helpful with everything. I was immediately greeted as soon as i walked into the store and I got everything i needed as fast as possible.
Thank you so much for your professional service! You are fast and very kind!
Daniel was exceptionally helpful, I broke my phone the night before, came here today and had wonderful customer service and understanding of store policy, as well as hardware functions. This store is highly recommended.
Very helpful! Nice selection of phones. Affordable!
From the time my family and I walked in we were welcomed by Daniel and samantha I must say Im very pleased and satisfied with the service.They were very patient and took the time we needed to assist us with all questions, I would highly recommend these two if you are thinking about coming to Verizon.
Samantha, Brandi and Veronica greeted me when I walked in as well as Casey, Jose and Daniel . They provided a great service would recommend any of these reps!
It was a very good experience assistant Jose was very helpful
Did everything they could to help me get my new upgrade . Samantha was very detailed telling me about the features of my new phone . She was very patient as well . Would come back !
So happy to have a Verizon store around the corner. Brian was amazing!! Helped me switch over to Verizon and set up my device.
This was my first time in a Verizon store. I had a great experience with Brian and Ali very knowledgeable. Thanks for all your help guys.
I was really happy with the service I received. Veronica was a great sales person. I was a little indecisive about what I wanted. She helped a lot and recovered everything I thought I lost.
I had the best customer service Ive ever had in any Verizon store. Come in and speak with Danny, Casey and Veronica and theyll take care of you as they have taken care of me.
An amazing store! Bought my case and screen protector here for a great deal!
Very good experience! Jaime helped me out with a number of things. I have the least bit idea of any new tech and he answered all my questions wonderfully. Highly reccomend this place and ask for jaime, he is nice guy, very cool, very epic store. All these racks give me a happy smile thank you to all at the verizon store!
Veronica and Danny were very helpful and made my day with the situation I was having with my device I would recommend this location to everyone !
Matt was very helpful today setting up my iPhone. Thank you for the help!
Casey was helpful and informative. Thats for the excellent service!
The most friendly and helpful Verizon crew I have ever dealt with. Upgrading my sons phone and all they did was help, help, and help some more! Will always go here now for my phone purchases.
Sebastian helped a lot with solving the problem to lowering my monthly bill while still being able to upgrade my phone. Great customer service as well! 👍
Samantha and Jaime were very helpful answering questions about the phone that we have we got great customer service from both of them. Would reccomend them to anyone .
Joel was very helpful in helping me select the best accessories for my Puxel 3 phone.
Casey and Danny were very helpful and were able to set me up with everything I needed without any issues
Dino was tremendously helpful and very courteous. I cannot say enough about my satisfaction with this young man.
Estephany was wonderful! Took the time to look up our account, got a hold of someone at corporate to straighten up our account. Verizon needs more employees like her!
Darius was diligent and fixed my phone fast and showed courtesy and concern great retail store to visit very concerned great job !!!
MagenDid a nice job. She made sure I got what I wanted.Joe B.
Great service. Casey helped us today, very professional and helpful. Thank you
Great experience so happy to finally have Verizon people in the area to help and be willing to help and go through everything.
Danny was helpful and patient and Casey helped plenty with our new phones. Great team work!
I came in expecting to be pressured into buying a high price phone...I left with a nice phone on the salesmans recommendations. Very happy with the the service and product I left with...would highly recommended to other...I will be a life time custoner.
I came on 4-26-19 at this store in Bolingbrook on 53 rd, service is really good, recommended 100% ask for Danel or Veronica, they are so hepfull ..
Sebastian completely thorough in transferring data to my new phone - TOP NOTCH JOB ON THE PROJECT ! ! !