Purchased a beautiful brown leather band for my Kronaby watch. Shipping was super fast! And it arrived with no issues. Customer service was top notch! Dustin answered all my questions before I purchased it and even sent me a picture of the band out of the box to see. Over and beyond is an understatement at American Jewelry.Thanks guys ππͺπ½
American Jewelrys customer service is far beyond other jewelry stores in the area. They are friendly, low pressure, and trustworthy. My custom ring is absolutely beautiful! They are simply the best!
Sailor & his team have always gone above and beyond for me. I highly recommend this place for their beautiful selection, one of a kind custom pieces and incredible customer service
Jakob who is the manager at this location has always been so kind. I live in Arlington Virginia but will only come to that location to seek out any help. It started with one ring and now to along with earrings in across. I am that annoying customer who accidentally came in before close and then had 1 million questions to learn about diamonds. He took his time with me as if it was the middle of the day. And there was no cell to be made given I came in to have my ring size. The time before that, I had came in to purchase a gift for my mother and ironically I just found out that her cancer had most likely returned. Upon walking in and being someone who never cries I found myself helpless with a few tears swollen in my eyes trying to act as though everything was fine. One of the ladies on staff stopped and took a genuine interest in my feelings without pushing me to speak. This was not her responsibility but rather confirmation of her great characterTheir jewelry is detailed and customizable. What you get from them you will not find in retail locations. And for something that is costly and timeless for life to have it specifically only on your hand she never be seen with anyone else holding amplifies the purpose of that purchase. This team is great I appreciate them and I will be a lifelong customer I am 35 years old just learning about diamonds.
I love shopping at American Jewelry in Mt. Juliet. They have quality items and good prices. They carry a good selection of various items. The service is always wonderful, helpful and knowledgeable. They are kind and patient. I have shopped with them since they were in the small block building they started in. I have not shopped at any other jewelry store as I always find what I want here at American Jewelry. The young man who helped me today did an excellent job.
American Jewelry is fantastic! I ordered a pair of earnings for a gift and wound up not happy with them (my fault, not theirs). I shipped them back to exchange for a different pair. Emily made this transaction so easy, and was incredibly helpful! I highly recommend them. Being in the service industry I sincerely appreciate the patience and willingness to help regardless of the amount of money being spent. I will definitely shop with them in the future. Thank you again!
I went to American Jewelry based on the recommendations of several neighbors. I could not be more pleased. I had three rings that needed resizing. They helped me quickly, the work was done rapidly, and my rings came back looking like new. They also have a great selection of jewelry. They are very customer service oriented and they have fair prices. I highly recommend them.
I now have 6 pieces by American Jewelry! I have nothing but great things to say about them! Theyβre always willing to help and find the perfect jewelry for you! They also brought one of my grandmas old pendants back to life! I was blown away from what they created! Love love love this business. You wonβt be disappointed! βοΈβοΈβοΈβοΈβοΈ
American Jewelry has just earned all my future business. They were kind and professional and provided a low pressure environment to find the perfect ring. They are always available to contact and are very helpful with any request you have. Thank you for making this experience so memorable and enjoyable!
I cannot say enough about American Jewelry. They have made my dream ring a reality. Top quality customer service and out of this world design work. No corporate box store cookie cutter rings here. One of a kind attention to detail that will last a lifetime. They are the best in the industry! Hands down!!!
I was really pleasantly surprised at the warm welcome we had and the attention to detail. I came in and everyone was so SWEET! The necklace we had made is BEAUTIFUL and we will certainly be back for all of our jewelry needs!
I love American Jewelry! Dwight and Billie Belew are trustworthy and wonderful people. The jewelry I have purchased there is beautiful and all diamonds are certified. The entire staff is both friendly and helpful. I would recommend them to anyone who wants quality and excellent service!
I had my wedding band made by American Jewelry and every step of the process exceeded my expectations! They were able to get the ring made very quickly (because we waited until the last minute) they were considerate of every detail I wanted ( we were fitting to a unique vintage estate engagement ring) and they were friendly and helpful throughout the process. Highly recommend!!
So very kind and helpful and patient!!! Thank you for making the most darling βsweet 16β gift for my daughter! Even though I live in Florida, I will always come back for special gifts when Iβm in town!You truly are a pleasure to work with!!! π
I needed my watch batteries changed. I had the batteries but couldnt get the backs off. They took care of that for me at a very reasonable price. The associates are very nice and helpful.
Quite possibly the greatest jewelers in the Nashville area. They always take the time to go through ideas with me and never ever pressure me. The customer services is exceptional!! Can not say enough amazing things about the team at American Jewelry.
The only jewelry store weve used for years... Their pricing is fair and customer service exceptional. Ive taken rings and watches for repair, and always gotten them back like brand new. I cant recommend them enough!
Just had my ring sized & cleaned. WOW! Itβs amazing. And the service was excellent.Thanks yβall.
I am resident of Nashville/Davidson County, TN. Yet I drive all the way to Mount Juliet and Brentwood to do business with American Jewelry. American Jewelry has the friendliest, compassionate, and most professional Jewelers I have ever conducted business with during the 17 years that I have lived in the State of Tennessee.Dwight, Sonny, and Sailor at American Jewelry are steps above the best! They have incredible gifts for creating and making you Jewelry that is unlike anything else. They have the best prices and quality for their jewelry across the State of Tennessee.They love military families and will bend over backwards to try to help military personnel! After serving over 32 yes in the U.S. Army, I am a pretty good judge of character. American Jewelry makes you feel like family. Support this great American business, I guarantee you will be more than happy you did!Sincerely,Chaplain (COL-R) Alvin MillerU.S. Army
AWESOME! Only jeweler in town we will use. They are very friendly and knowledgeable. You can go in and spend $10 or $10,000 and they treat you the same. Great company with great people.
Great place. I felt very good about bringing in my wifeβs ring and the work is incredible. I canβt wait to bring in more
Quick, easy, exactly what I wanted. Especially easy to work with guys who are shopping for wives and know nothing! Made my life easy.
I brought my wifes engagement and anniversary bands in to have the settings checked and to have them cleaned and polished. The staff at American Jewelry were very professional and very helpful. I needed the channels tightened on anniversary band and new tips on the other. The repairs where performed in a timely manner and the rings look great.
They are the BEST jewelry store! I highly recommend them. Go there for all your jewelry needs.
This was the second place we went to look for unique wedding bands. We didnβt think we would like anything more than the first jeweler in 12th south...but we did!The experience from the moment someone walks through a door is so important, and we were greeted by Cecilia (CeCe) who absolutely gave us the most wonderful vibes and experience. She was suggestive, friendly and made us feel like anything was possible (which is how you should feel).We ended up putting our order in the next day for our custom rings.I had a great, friendly experience with Emily too, when I called to pay.Everyone we have encountered has been lovely and the jewelry is just what we were looking for.Overall vibes = π― so far and we look forward to getting our rings for our 2020 October wedding.
Incredibly knowledgeable and friendly team happy to make your dream custom piece a reality. Canβt say enough good things about the helpful and friendly team and their expertise in what theyβre doing.
The folks behind the magic at AG are the best in town. Theyβve designed a customer experience that I havenβt found at other jewelers. Even after moving from Nashville a few years back, this is still where we get all of our jewelry!If you want good customer service, creative pieces, quality craftsmanship and fair prices, American Jewelry is this place to go.
A friend told me about this jewerly store. I have been to them several times for diamonds, repairs and other items. Thej have always given exceptional customer service.I woyld not go anywhere else for my jewerly needs.We purchased a engagement ring today. They did everything to make our visit a pleasant experience. Angela assisted us and she was wonderful to work with. She is very knowledgeable and has many great ideas to make your jewerly purchase unique.Thank you Angela and American Jewerly!
I canβt say enough great things about American Jewelry! They made me a custom motherβs necklace that I wear every single day - the process was fun, everything went smoothly, and they were more than helpful! Iβm from out of town and they had everything sent right to my house! Definitely give them a visit!
Loved the experience of working with the jeweler and staff! I entrusted my grandmotherβs 102- year old ring with them and was so pleased that I am commissioning them to do a piece with my motherβs diamonds!
My wife and I had gotten married earlier this year, and I have already lost my ring! Going back to American Jeweler for a replacement was very simple and easy. My ring price had gone up in value since the wedding, but Angela (salesperson) was able to match the original price at the time of the wedding, and even throw in a stainless steel ring for free for every day use. Very thankful for their service and the quality that they give! We will definitely be going back for future celebrations, and hopefully not due to another lost ring! Thanks again
Very pleased with American jewelry⦠Their service and professionalism. I would do business with them again!
Excellent service and attention to my jewelry repair. Was looking for a jeweler as we are new to the area. I was extremely satisfied.
Love this local jewelry store! Iβve purchased a couple of pieces from them (great quality everyday pieces like the vine ring and gold crescent pendant) as well as had them reimagine a couple of outdated but sentimental heirloom rings into something new. Great service, great quality work.
Incredible service ! The staff is professional and friendly, they truly make you feel like a VIP and I was just getting a ring sized! Would def recommend them!
Wonderful, wonderful, jewelry company!! So very friendly and helpful employees/owners; they know what they are doing. American Jewelry has very unique pieces in their showroom and they have even designed a ring for me. It is lovely and a favorite of mine! You will not be disappointed!! π
American Jewelry claims to stand behind there work. Unfortunately they dont I had my Tahitian black pearls neckless restrung by American Jewelry they had to do it 3 times the first time the neckless fell apart when I pick it up to look at it, the 2nd time the pearls where out of order, Now the 3rd time I thought was okay, but it broke and I lost a pearl. Now they will not help in anyway. Not sure I trust them to restring my neckless.They have lost my business.
American Jewelry was recommended by my daughter. They did not disappoint. The staff was welcoming and professional. I had a special request that they worked very hard to make happen. Jacob and Braylen were amazing to work with. Thank you for a wonderful experience. I will be back!
Great place for jewelry and jewelry repair. Personable, knowledgeable. Highly recommend
Always a pleasurable experience. Amazing staff, great selection at very fair prices! This is the place to go.
Such great customer service! Angela has been phenomenal from when we were looking at engagement rings 6 years ago to everything we have needed since. They do everything on site, so you never have to worry about your jewelry going in the mail. My mother in law had a family heirloom ring worked on as well and it came out amazing! The only jeweler we will every use.
Angela was amazing!!! They have great prices, beautiful jewelry, glorious service, and jewelers in house, so custom jewelry takes hardly any time at all! I will recommend them to anyone looking for a gift for that special someone or a memorable ring that will last a lifetime! Thank you!
By far the BEST jewelry store Ever. The owners have such high standards for their products, and yet they are the friendliest people. The whole staff is great. I have had custom designed pieces made and just today purchased a fun sale piece. The sky is the limit no matter what your budget is. GO NOW, you wont regret it.
This place is beautiful all of the staff welcome their guests immediately upon arrival. Angie was so great at showing me what I was looking for answering my questions and I walked away happier than Iβd ever been with my new ring! They are very accommodating and knowledgeable. Love American Jewelers Co! I Highly recommend them!
Great team. They fixed two watches and even cleaned them both as part of their service.I highly recommend them for all your jewelry needs.
I have been a customer of American Jewelry for over 40 years. I will only trust American Jewelry with my jewelry purchase. I have purchased everything from small bracelets to the engagement ring for the more precious person in my life. You will Never go wrong with this family run business. Big box stores can not give you the personal touch that America Jewelry will always give you for a gift to be passed down for generations to come.
I love love love American Jewelry at Providence Mt. Juliet. I have been a customer of theirs for many years. I have made many purchases of their items and have had custom made pieces also. Gregory is an excellent designer and maker!! I love Aelta, Angela, Bralyn, Gregory, Jacob and all!! I highly recommend American Jewelry!!
Great service. Impeccable quality. Dwight was personable and courteous. Will definitely be back!
They were very friendly and easy to work with. I needed a couple stones replaced in my motherβs ring. It looked so shiny and pretty when I picked it up. Thank you!! Iβm so happy to be wearing it again.
Friendly, knowledgeable 3rd generation owned business. We were blown away by the excellent service and products.
Weβve had such a great experience so far compared to other big box jewelry stores. Iβm so excited for the wedding band I purchased, I just wish I would have I would known about them when we picked out the engagement ring.
We have only been in Tennessee for a couple of years and was looking for a good jeweler. Needed my wedding band fixed and spoke with Jacob. What an awesome experience. He was not only able to fix it it but restored it since our previous jeweler messed it up. It cam out exactly how I wanted it. Had been in there a few times to get chains fixed but was amazed at the quality of work. Thanks again!
Ive come here several times throughout the years for various services/purchases. Very personable and always address all of our needs. Thank you.
I had an amazing experience with Paula. She helped me so much and was one of the nicest people I have ever met. Definitely will be coming back because of her.
Awesome service. I had my wedding ring repaired (broken prong and missing diamond). The repair was of excellent quality, the diamond matched the others perfectly,and my ring was as good as new. I am definitely a new loyal customer.
Great customer service. Fast and friendly service. Reasonable prices
Always a positive experience. The employees and owners are so knowledgeable and kind. I had my wedding ring redone customized and it turned out amazing.
I have used American Jewelers in My Juliet for years. I trust them to take care of my jewelry. They have checked settings and cleaned my rings. I had a ring that I wanted made into a pendant for my daughter and it came out beautifully, plus the craftsman saved part of the band for a pinky ring. I wont use any other jeweler but them.
Everyone at the store is amazing they made my dream ring come to life. Exceptional professional service amazing prices. I will be coming back for every occasion or maybe just to find a reason to buy jewelry. Thank you guys for all you did for me. You have a customer for life
I have known Dwight and Billy for close to 40 years.Dwight is one of the best person you will ever deal with. Through the years I have purchased several diamond rings, Rolex watches, and many other items.I have always been treated with honesty and respect.Theyβre great people.....π
I have been a customer of American Jewelry for 25 years. (anyone remember the βlittle houseβ in the country?). I have always trusted them for ALL my jewelry needs, from new purchases, to re-designs, to evaluatingestate jewelry. They are genuine folks and always welcome me with warmth and professionalism. I have referred many friends who have received the same wonderful service. I would never consider going anywhere else!
American Jewelers did an excellent job for our custom wedding rings! The staff were beyond helpful, courteous, and no pressure! We really felt like family there and will continue to support and recommend them to everyone. 5 stars!
We highly recommend American Jewelry to anyone who is in the market for beautiful, custom pieces! Weve made several purchases here and have never disappointed. Most recently Sonny help us revamped my wedding rings and perfectly executed my vision. Their work speaks for itself, so swing by and take a look :)
In the beginning I shopped around to have my wedding ring and a necklace reworked. I have now used American Jewelry for a couple pieces. I could not be happier with the results, Sailor and Taylor were awesome. They knew exactly what I wanted. They were so easy and patient to work with. Their patience and kindness made me want to work with them. My pieces are incredible. I receive compliments daily.
Jewelry is always a good quality for the price. All personnel are very friendly and helpful! This is the fourth ring I have bought there and I wouldnt go anywhere else to purchase jewelry.
I am amazed at how American Jewelry manages to go above and beyond. At the time, they showed my girlfriend and I all we needed to know regarding engagement rings. We picked out the ring of her dreams, which has now led to both of our wedding bands. Two nights before the wedding I was gifted a family heirloom, and they were able to not only resize the ring, but also re-set every diamond individually to ensure it lasted until I am able to pass it down. I was able to wear the ring for the night of our rehearsal before the wedding.I will never purchase from a different store in Nashville, 10/10 every time!
Fabulous jewelry and people. Very knowledgeable and friendly. Quality of the rings we purchased is outstanding and the customer service was too. They made me a custom engagement ring and will also be making our bands. Absolutely loved the experience.
If you are in need of a top of the line jewelry store this is the place for all your jewelry needs, top notch personal, on site bench jewelers for repairs and a master jeweler for all your custom design work, what more could you ask for, I will continue to take all my business to them and would recommend them to you for all your jewelry needs you wont be disappointed.
They fixed my wifes platinum wedding ring to perfection. The customer service was amazing. Thank you for taking good care of me.
This was my 3rd time making a purchase at American Jewelry, and they were amazing once again. They are custom making my fiancΓ©eβs wedding band, and Iβm very excited about it. The staff are so friendly and helpful, and the new location is great!
I only trust American Jewelry with all my custom pieces. I love the creativity and dedication to bring my idea to life! I appreciate walking into a jewelry store and not feeling like Iβm ignored or forced into to buying something I donβt love.
American Jewelry is a family owned business that is run by the nicest couple. This company goes above and beyond to take care of their customers and makes you feel like family.My family has been doing business with them for 27 years and we know their quality and service is the best.Priscilla.
I would recommend this jewelry store to everyone great service Quick Service very professional and they have an awesome selection anything you can imagine
First time customer and will definitely go back. Very friendly, made you feel appreciated no matter how much you weβre spending. They even offered me some fresh baked cookies.
They provide great service and have an amazing selection of jewelry. I have been shopping here for over 10 years. I love American Jewelry β€οΈ
Sailor + Taylor helped to create the most beautiful engagement ring with the help of my fiancΓ©. They have been nothing short of amazing! Sailor was able to use rings that my Grandma and Mom have passed onto me to create something so sentimental and special. We live in Oregon and they have made everything easy even though we are far away. Sailor has sent images of my engagement ring with new images of the bands he is creating, so I know exactly what I will be wearing. I can not recommend this wonderful business enough. They are a complete joy to work with! Canβt wait to use them again.
Very courteous, polite and professional.Knowledgeable about product, handles with care, fast and accurate service.Looking forward to doing more business with American Jewelry.
These folks are very nice and personable. My wifeβs ring looks flawless. I highly recommend them!
Amazing selection and service! Always a great experience.
I always enjoy coming into American Jewelry. Whether I am visiting for a specific purchase or just to get a replacement clasp for a necklace. The team at American Jewelry are always super friendly and helpful! Definitely stop in and experience service excellence!
American Jewelry is my favorite jewelry store. The staff is always helpful, friendly and professional. They have a fabulous selection of high quality jewelry. They stand behind their jewelry with exceptional service and repairs every time Iβve need them. A wonderful place to shop.
The staff at American Jewelry is one of the nicest and most accommodating group of people I have ever had the privilege to deal with. They are extremely helpful and courteous every time I visit the store. Definitely a Five stars company. Thanks Sailor and Taylor for all your help.
Every time Iβve walked in they have exceeded my expectations. Whether itβs a diamond ring for my wife, a little necklace for my daughter or a watch repair, the cost was fair and the timeliness and service was excellent. They are my go to.
Great experience! Friendly staff! Excellent customer service .
Great place for ring sizing. They were super helpful, fair price and I got it back I less than a week. They also cleaned my other rings at no charge. Will definitely be back!
I had a great experience at American Jewelry. They were able to help me select the perfect ring! The service staff listen to what I wanted and was able to help me select exactly what I wanted! Many thanks to Aleta!
I cant say enough about American Jewelry! I was truly blown away by their exceptional customer service. I love being able to support a local family owned business. They did exceptional quality work on an heirloom ring of mine and helped me redesign a very special piece of jewelry. I look forward to doing more business with them in the future.
The people at American Jewelers are the most honest people I have ever dealt with. They are professional and will help you in any way they can. They tell you the truth and you will never have to wonder about the quality of their jewelry. The owner is gifted in making original designs. I would not trust any other jeweler.
It was my first visit and I was very pleased with Jacob. He was genuine and super helpful, will definitely be asking for him many times to come. Thanks American Jewelry!!
Never disappointed at American Jewelry. Always receive personal and detailed attention. Great staff, makes you feel like part of the family.
Saylor and the young ladies Iβve worked with over the last few years have been so wonderful! Patient and understanding, helpful and knowledgeable in finding the right pieces for building charm bracelets and the perfect gifts for life events. Quality pieces and great customer service, worth the drive.
I had my grandmothers wedding band resized. It was done quickly, affordably and it fits the way I wanted.
Extremely impressed with the customer service and quality of the pieces I ordered, not to mention the turn around time was unreal. Absolutely exceptional in all regards!! I will definitely be a repeat customer to this amazing family owned business.
This place is the best! The people there are so friendly, the customer service is top of the line. Highly recommend going to American Jewelry for all of your fine jewelry needs!
They repaired my 16 year old anniversary band, which had lost a few stones and had some loose settings. It looks gorgeous and brand new - they did a fantastic job and it only took them a few days! Iβll be bringing them more broken jewelry in the future!
Very knowledgeable staff, Prompt service, Excellent Quality of jewelry for all ages. They also restored my Grandmotherβs ring by reinforcing the prongs, replaced a few of the missing diamonds and thickened the band so it will last many more generations. I am the 3rd generation to wear her ring.
Awesome service & on time! Well taken care of.
I really enjoyed the customer service they are reasonable on their prices,and I loved their hospitality and I love to shop there
Iβve only been here twice for resizes and a repair but each time they are so helpful and friendly. They make some beautiful pieces and the employees seem happy and like they enjoy what they do. Eventually Iβm getting my engagement ring redone and I canβt wait to bring it here and see what they do!
Went in to get a Christmas gift for my wife. Got a Pandora bracelet and 3 charms. Very Happy with my purchase. The lady was very helpful and the wife is very happy.