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STAN KING GM SUPERSTORE
333 Brookhaven St, Brookhaven, MS 39601, United States
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STAN KING GM SUPERSTORE
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Su
Review №1

I arrived at approximately 7:40 a.m. to have 4 tires mounted on my Tahoe. I informed the service man on arrival that I would be waiting in waiting room. I sat there with only 1 other customer until 11:30. I looked behind me and saw my vehicle in the parking lot outside. Not sure if it was ready or not, I proceeded to service area and asked if they had started on my vehicle yet. A different employee searched in the computer and said “Yes, it’s ready. You can go see Kristy to pay at window.” Kristy was very nice and efficient. She told me that there would be a 3% charge (on $900 tires) for using my debit card, but I think she felt bad about my experience and waived that charge (thank you, Kristy!). After paying, the man that I saw when I pulled up initially apologized and said that it had just come back 30 minutes earlier. Not sure if that was really the case or not. They had sublet the job to Firestone nearby unknowingly to me. I would’ve appreciated at least a few updates within the 4 hours, especially since he walked by me numerous times in and out without even looking at me. I understand there are certain situations that can’t be avoided, but I really felt there was a total lack of communication.

St
Review №2

Had a 7:00 am appointment. I really wanted a good wash job but I was told it was too early for that. The car washers were not in yet. Other than that, was very satisfied.

Kr
Review №3

Very impressed. Cody, Eric, Will, Chad, Caleb, Steve and DC always take care of my car with such great care. They go the extra mile. Dwight Jasper is the best Salesman hands down. It’s always a pleasurable experience with Stan King.

Ha
Review №4

Friendly and considerate. Heard customer needs and responded positively

he
Review №5

Its a great place to get your car serviced

Br
Review №6

Excellent service. These guys are not your typical car dealers. They truly care about the customer and go out of their way to accommodate and make the car buying process pleasant one. Their pricing is as good as youll find anywhere. Id recommend to anyone looking to purchase a new car. You wont be disappointed.

Br
Review №7

As always, courteous, honest people. Work was completed sooner than expected although they were very busy.

An
Review №8

The Staff Was Very Helpful😊😊

ch
Review №9

I left my Impala to get the check engine light out to see why it was on. I had to call to see what was going on with it but it was fixed and I am satisfied.

Jo
Review №10

Ive experienced rude and unpleasant interactions multiple times dealing with this establishment. I have chosen to take me business elsewhere as a result.

Da
Review №11

Cody and his service team are the best! Always getting us in and out quickly on the small service and repairs and as fast as possible on larger jobs.

Ji
Review №12

Has a diesel Colorado on their website. Confirmed it’s there. Not only would they not do a dealer transfer. They would not sell it to us after offering to make the drive and pay cash. What the hell? No worries. Won’t ever consider doing business there again. That’s for sure.

BR
Review №13

Good experience with my oil change and tire rotation. Horrible quote in extending my warranty. Got a much better deal on an extended warranty at a different dealership.

Mi
Review №14

I had to walk out of Stan Kings service center today without receiving any actual service for the second time. I arrived shortly after opening for a simple oil change/rotation. After 2 plus hours the service team had managed to drive the vehicle in rotate the tires and drive back to the parking lot and leave it.After watching multiple people arrive, get service, and leave before me I literally had had enough. When I approached the service manager the only answer was well...we are busy and I have 3 guys changing oil.OK. Great. So there were going to get to it right away and take care of the customer right?Nope. Just handed me my keys. No three strikes for this business. Two has been plenty.

Sa
Review №15

We had an awesome experience. After totaling my Tahoe in January, I was DREADING having to deal with the process of buying another one. Thankfully, these guys made it easy. Kline is the BEST salesman I have ever dealt with and he went out of his way to make us happy. My husband is hard to please and trying to say the least but, Kline went above and beyond to make us happy! From Paxton to Kline to the finance man Seth, it was an all around great experience.

Ge
Review №16

I can honestly say since I’ve had my vehicle I’ve always gotten my oil change and tires rotated and have been very pleased. On the 13th of Jan I brought my car in to get engine light serviced. Paid $385 for a bad sensor and thermostat and labor car has been loosing antifreeze since! Was told to bring car in this morning dropped it off around 7:30 no one even looked at my vehicle. Will not be using these services again.

Ma
Review №17

I liked the service so much I went in and doubled my purchase. Thanks

HA
Review №18

They have the best service department because they work fast to get you back on the road. Their fast and friendly service is why I buy from Stan King.

De
Review №19

Go see Cline Lea. He will treat you right!

Bi
Review №20

My experience was everything a person could expect out of an oil change

An
Review №21

Fantastic service and very fair with their pricing on my used car. I drove up 4 hours from Pensacola for a used car I had been looking everywhere for. They only had it on the lot a day, so with that and me willing to drive all that way and they could have had their way with me. Instead they stayed open lated, gave me a number for my trade other dealers had offered, and came down significantly on their price. Financing also very fair and professional. Everyone we talked to was as nice as could be. To top it off they threw in some hats and a king cake (that deserves its own review). Small town courtesy and service with big city professionalism and products. Thanks, guys.

An
Review №22

Best service and friendliness iv ever exsperianced at a gm dealer

Ro
Review №23

Bought a truck from a old friend. Selection is poor everywhere. Democrats are killing the country.

my
Review №24

Service was friendly and professional but I recommend that an oil change/lube job includes a The Works package (brake inspection, general auto check, etc.) and that ratings are itemized on the receipt as to how each item checked out.

ja
Review №25

They had me in and out with no problems, and they were friendly

Pa
Review №26

SERVICE PERSONNEL VERY FRIENDLY AND KNOWLEDGABLE.

Jo
Review №27

Wonderful service. Helped me through the process of selecting and purchasing a new vehicle, making it easy to understand and no pressure.We have been purchasing vehicles from salesman Dwight Jasper for years. He always finds good reliable vehicles for us.

Ma
Review №28

No issues at all. I made a 2 pm appointment and my vehicle service began right away. Very courteous.

Ma
Review №29

I had a good experience at stan king Chevrolet. The staff is knowledgeable and friendly. They did their job in a very timely manner.

Ji
Review №30

They made it real easy to purchase our new Yukon. Thankful they contacted me as soon as the Yukon came in and held it overnight until we could come to Brookhaven to look at it . They have a very nice team of University of Southern Mississippi supporters, which is a plus !

To
Review №31

The best cars. The best deals. The best customer services. Nobody beats the King

Wa
Review №32

Fixed everything I brought it in for and found another issue that didnt cost me anything.

At
Review №33

There service department the awful. Had a appointment at 2:00, was 2:20 before my car went back at 2:45 they finished. Not the first bad experience. Trying to shop locally will be going to another dealership for now on.

La
Review №34

I purchased my previous vehicle from the dealership and was extremely satisfied. And because of the wonderful customer service I have always returned.

Ch
Review №35

Great fast service

ch
Review №36

Love Mr Bowman he is a good saleman

Jo
Review №37

I was at p js coffee

An
Review №38

Great service and friendly atmosphere.

Ji
Review №39

Excellent prompt service

Me
Review №40

I was very uncomfortable in the waiting area because there was no requirements to wear masks and even employees walked through several times with no masks on. I also dont think that a business as big as Stan King should have a 3% charge for using debit or credit cards.

Jo
Review №41

Excellent service department . Fast and friendly . Cleanest shop Ive ever seen !!

To
Review №42

Best service and sales reps I have ever dealt with! Sam was a pleasure to work with and he makes you feel like you are part of the Stan King family!!!

Da
Review №43

On time.excellent job

Da
Review №44

Always pleased with customer service and the service departments performance & hospitality! 🌟🌟🌟🌟🌟

Do
Review №45

Took my vehicle in for a routine oil change & tire rotation

Wa
Review №46

They always make me feel welcome and find me what im looking for!

Pa
Review №47

Always professional and excellent service

W.
Review №48

Service Dept took care of me on my complimentary 1st oil change on my new 2020 Chevy Colorado. Pleasant experience all the way around.

Er
Review №49

Technicians were helpful and respectful. They explained the process

Ju
Review №50

Recently purchased a new 2019 GMC Sierra. Very happy with the vehicle and service. Hassle free buying experience. Brandon Nations and Mike Duffy were very helpful. Brandon worked hard to make sure to track down the exact vehicle I wanted and made it easy to support my local dealer. I have bought from them before and will definitely continue to be a repeat customer.

Ne
Review №51

This past week my mother and I were stranded in Brookhaven with a car emergency. 8 hours from home. The wonderful people at Stan King, took such good care of us. Got us to a hotel and got my car up and running asap. They were kind and supportive. Kept me informed with what needed to be done. When I got the bill for all that was taken care of I was truly shocked. In my experience with Dealerships, their prices are really inflated. I feel my bill was very fair. In fact more than fair considering how quickly we were back on the road! If you are ever stranded by your car near Brookhaven, go to Stan King for help. They are truly awesome.

Al
Review №52

Had an appointment for 8 in the morning and at 915, I questioned when my vehicle would be back for service. After a short conversation, it was noted that my vehicle had been pushed to the bottom of the pile. I asked for keys back and left the facility and went somewhere else. I also purchased the service plan and asked for a refund on the plan. I have never had good service here. The crew is rude and dont like answering questions.

B
Review №53

Awesome place! Very helpful!

Ky
Review №54

The person who helped me out was Ronnie Gooding. I purchased a Red 2014 Honda Accord V6 With a 6 speed manual transmission. This gentlemen made my second car buying experience as smooth as ever. Would definitely recommend Stan King GM Superstore to anybody out there. Everybody was extremely helpful and friendly to me, especially Ronnie. Keep it up Ladies and Gentlemen, and thanks again for the fantastic service! 👌🏾

Ja
Review №55

Had to drive to brookhaven called 5 times never got a call back to tell me my parts was in an they was service dept needs to answer the phone or at least return calls

ol
Review №56

Fast friendly service

Da
Review №57

Not happy! When I couldnt open trunk twice and couldnt get in car one time & no codes seen. GO TO A CHEVROLET DEALERSHIP IF IT HAPPENS, AGAIN! HOW WOULD YOU FEEL?

Vi
Review №58

Kindness

Ex
Review №59

Mitchell SchmitzMy wife and I have made several purchases from vehicles to accessories from this dealer. I’ve always gotten good service from the sales department, service department and parts department. Their staff is very knowledgeable, very easy to work with and they go above and beyond when it comes to customer service. We’ve been loyal customers since 2011. They have definitely earned our business.

In
Review №60

They was great but I had to pay all that money for someone else fault but stan king good.

Ro
Review №61

Friendly and polite staff, very informative.

Be
Review №62

Always great service. Good place to wait.

Su
Review №63

Visited about 4 days ago.Found a car that I really loved.Thes folks worked with us and gave us a great deal.Unfortunatly we couldnt get it at the time.Today I got my car❤️😍 .I hope I have the correct names for the folks that worked so hard to get me in this car.Mike,Adam,and Steve.THANK YOU SO MUCH I love it.

Ke
Review №64

Amazing people especially, Mr Kline! He was so nice and helpful. Answered every question i had about buying my car. He was amazing. I will be doing business again here!! Thanks stan king and Mr Kline for helping me and finding a good car!!

To
Review №65

Walked in ready to purchase a truck. Was told one price, test drove the truck, and was ready to do paperwork. Got inside and according to them, they accidentally told me the wrong price. They would not honor the price they told me multiple times. I understand that mistakes happen, BUT you can NOT trust company that will not keep its word. Will NOT attempt to purchase anything from them again. Will purchase elsewhere. Done. Will be saying a prayer for you all. 🙏

Ka
Review №66

Best dealership in SW Mississippi. Great customer service every single time. Thanks to Brandon Nations and Paxton King for a smooth, hassle free transaction. I’ll definitely be back when it’s time for an upgrade.

ja
Review №67

My initial experience with repair work to my SUV was very disappointing. I went back to the dealership and spoke directly to Paxton King and he, in turn, took my concerns directly to Cody in the service department. It turns out there was a bit of a communication problem and once that was sorted out the change was amazing! One of my biggest concerns was feeling as if they werent doing their best. They corrected this by calling me and keeping me updated as they worked with GMAC to track down the problem with an error message that repeatedly resurfaced and caused a dangerous loss of engine power. The staff continued their commitment to customer care by providing us with a loaner. And not just any loaner. One that specifically addressed my needs for a vehicle that my disabled husband could easily get in and out of and that also accommodated my service dog. Stan King Superstore showed an unflagging commitment to seeing us safely back on the road. There are many dealerships in our area, but I believe that not one of them can hold a candle to Stan King Superstore. An amazing experience!

th
Review №68

Good service vehicle was ready when promised

Ro
Review №69

We worked with Dan McKinney and Jon Ebbers! They were fantastic! They were very kind and attentive to all of the details we requested of them. I would highly recommend buying a vehicle from Stan King GM Superstore!

Wa
Review №70

From the time that we phoned the dealership to inquire about the vehicle that we purchased to when we signed the deal and drove off the lot we felt like a valued customer. This is our second Buick that we have bought from Stan King and each time it has been a pleasure.First call was to Steve McDonald the internet salesman and he answered all of our questions. When we arrived at the dealership our favorite salesman Dwight Jasper was not there but Steve stepped in and took care of our trades and the negotiations. Paxton King, the General Manager came in and made sure that we got top dollar for our trades and procured the lowest interest rate available. Hats off to these two and they are what makes this a great place to purchase a car!Thank you Stan King Superstore

Br
Review №71

Real good service. some of the best mechanics for chevy in the state. good prices. Only bad thing is there is always a line ahead of you and takes time to get to you.

Bi
Review №72

Bought a truck from them. Friendly staff and a great deal on price. Had been to 5 dealership and they beat all of them. Ill be back. Thanks to John and Pexton great people!!!

Wi
Review №73

I have been spoiled through the years with car buying due to family members in the business. All my contacts in the business have retired over ten years ago. I dreaded buying a vehicle because of having to deal with all the extra effort to go in and buy a vehicle at a fair price. I just bought my first vehicle from Stan King GMC and it will not be my last. Everyone was friendly, honest and made the whole process hassle free. I will definitely buy vehicles from them in the future.

Cr
Review №74

I saw a great deal on a jeep wrangler on the dealer web site. I did some research on the internet to determine the value of my trade and the value of the jeep. Paxton King was not willing to budge on his price of the jeep and he under priced my vehicle by $3000. The dealership only wanted to deal with my trade in value and not their jeep. I checked out the web site a day later to see if there was any change in the price of the jeep and they had increased the price by $1300. I guess this was to make the customer believe they were willing to deal by going down to the original asking price. Be careful going to this dealership and make sure you know the value of what you are buying and what your trade in is worth or you will get a bad deal.

Je
Review №75

Just bought a new 2019 Chevrolet Silverado 1500 RST Z71 All Star Edition! I love it! Thank you Stan King!

Jo
Review №76

Very Helpful and accommodating.

60
Review №77

March Meek is my new car guy.Match Meek from the inital phone call, to the purchase of my new Camaro: March was a pro. March Meek treated me with honesty and integrity that I don’t even get from my brother in Terry: I didn’t know this type of service existed, and he’s in the business too. With March it was full transparency: providing information I never knew existed; enabling me to make an educated buying decision for the first time! March’s knowledge bestowed upon me enabled me to receive more equipment for less money; and feel more value for my dollar. I never dreamed I could get more equipment for less money. I’ve bought my last one from Terry. Sorry bro: compared to March Meek your salesmen are order takers who should be asking do you want fries with that order.For a great deal, and even greater service, see my car guy March Meek in Brookhaven, MS. the hardest working guy in the biz, and you too will see why he’s the salesman of the months!That’s March Meek at Stan King GM SuperstoreTell him ET said thanks again.You the best March!Roll Tide

Te
Review №78

Caleb in the service department is grate at taking care of his customers.

gr
Review №79

Nice Enviroment. While waiting...Hot DELIOUS coffee was available to customers.Mr Caleb was very professionals over the phone and in person.I only wonder....Why when I TOOK my Pontiac Montana in for a problem...which was then diagnoined & Paid in full some 300. 00.The exact problem occurred again.. less than a week! Well the current problem is quad tripled with other added technician diagnosis. How could that be???? Never was these brought to our attention the first visit.Interesting to say the least.

Je
Review №80

I was very pleased with my visit to Stan King. They were very friendly and my sales person did everything he could to help me find a good car in my budget.

Ke
Review №81

Awesome experience buying my wife a new vehicle from out of town thanks to Ron Gooding and the awesome deals and service he provided for us. Highly recommend anyone looking for something new or used give him a call or stop by at Stan King Chevrolet.

Da
Review №82

I cant say enough good things about Stan King from sales to service always top notch . very knowledgeable and professional staff would never buy or service a vehicle any where but Stan King !!!! worked with Dan McKinney he is the absolute best !!!

G
Review №83

Thank you, Ron Gooding. Always felt like I was being treated fairly when dealing with Ron. Trust is huge in car business. I dont trust many. But Ron always make me feel comfortable. Something else that is huge in my shopping. Thanks again Ron.

Ma
Review №84

Thank you Ronnie Gooding and Stan King for the great deal on a great car. Mr Ronnie Gooding Internet Sales Director was the Man that sold me the Beautiful 2013 Chevy equinox. He worked hard to get my business and to make the deal happen. Thank you Mr Ronnie

Do
Review №85

Fast and proficient and delivered as they promised on time. very satisfied wouldnt recommend it to anyone whos looking for service with Brookhaven branch

Mi
Review №86

You can ask for a better Selma and run good and thank you for everything I recommend all my friends do you want to get ready for

Me
Review №87

I bought a 2011 GMC Acadia here. Adam King was the one that sold me the vehicle. Clean car fax. The battery was dead on the car when I went to test drive it, also. Adam assured me something must have been left on. Everything was going smooth and I thought I was getting a good deal until the financing process at my bank. They informed me that Stan King gave me the wrong value on the vehicle because he gave me a write up for 25,000 when they were asking 18,900 on their website. My bank called them and they lowered the price and I purchased the car. A week or so later I was having some issues with the vehicle and took it to their repair shop where they replaced motor mounts and power steering pump. Fast forward about a year or so. I decided I wanted to trade my car in. I went to another dealership which informed me that my car had been in a major accident. WHAT? I went to Stan King where they printed off my car fax and there it was, MAJOR ACCIDENT. This information was NOT disclosed to me by Adam King. I requested a car fax, which he gave to me, FOR ANOTHER ACADIA. It was a major case of dealer fraud. Paxton King did not care that they screwed me on the vehicle and didn’t offer to make anything right. Turns out there’s an issue with the wiring in the vehicle which causes it to run dead if I don’t crank the car daily. I also had the air conditioning go out, traction control malfunction, and stabilitrak malfunction. I’m now consulting with a lawyer to see what my options are. DO NOT PURCHASE FROM THIS DEALER!

Ma
Review №88

The service technicians that assisted me was very nice and helpful. There was one outstanding feature of his and I cant believe how much I have missed it, he had excellent eye contact!!

El
Review №89

Very pleased with the service provided by Ron Gooding. He was able to answer all of my many questions and I’ll definitely be using Stan King from now on!

Co
Review №90

The design of the antenna housing was such that water was able to get into the antenna,and cause corrosion which made the GPS fail. I feel that GM should pay for the repair.

Bm
Review №91

Thank you to Ron Gooding and the team at Stan King GM for a great experience. Saved hundreds of dollars a month for the same truck at Hood Chevrolet. Very satisfied to do business with Mr. Gooding.

Ka
Review №92

Ron Gooding was very knowledgeable and hard WORKING when it came to finding my son a truck he loved! Come see him

al
Review №93

My experience with Stan King Gmc was the best and fastest ever. Ronnie Gooding, Internet Director for Stan King in Brookhaven, Ms. was the most efficient and reliable salesperson I have dealt with in a while. As soon as I explained what I wanted and how much I could afford, he went right to work on getting things done. I had my vehicle delivered, my trade in amount met, and my lease notes where I can afford them in three days. By the fourth day, we were exchanging keys, signing papers and driving my new GMC 2018 Acadia off the lot. Knowing that I will be able to have my vehicle serviced and taken care of at any time, makes me feel really good. Im no salesman, but I can definitely tell you that Id you want to get the best for your money at a good price and fast, please consider Ronnie at Stan King. Also those of you especially from the Miss-Lou are a that have GM vehicles you need maintenance on, you should definitely consider making that short trip to Stan King in Brookhaven. Youll be glad you did. Thanks Ronnie Gooding for a job well done. We will be back!!!!

El
Review №94

I Wasnt there to shop, but staff was super friendly, clean, well kept up. Nice.

Al
Review №95

Mr Gooding, Went above and beyond to help Put us in our vehicle, wonderful people great service we both definitely recommend Stan king in Brookhaven

R
Review №96

Couldnt have gotten better service! Kind Respectable Swift (no long wait for service)! Thank you Stan King and those who serviced my car this morning!!

C
Review №97

Mr Gooding was pleasant to work with. Made my sales experience nice and easy.

Br
Review №98

Best experience I’ve ever had at a dealership Ronnie gooding hands down best salesman ever if it wasn’t for him I wouldn’t have a new vehicle definitely will be back to Stan king

Sh
Review №99

Still loving my New Chet. Thank you Mr. Ronnie Gooding; Hardest working man in the business. You got a keeper there.

Sa
Review №100

Great customer service and I strongly suggest mr Ronnie Gooding. He never lets me down

Information
100 Photos
100 Comments
4.4 Rating
  • Address:333 Brookhaven St, Brookhaven, MS 39601, United States
  • Site:http://stankinggmsuperstore.com/
  • Phone:+1 601-833-4961
Categories
  • Car dealer
  • Buick dealer
  • Cadillac dealer
  • Chevrolet dealer
  • GMC dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:9:30AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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