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Toyota of Brookhaven
890 Brookway Blvd, Brookhaven, MS 39601, United States
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Toyota of Brookhaven
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Review №1

I was getting my first car and was worried about it being complicated but they made it very easy. Aimee Smith found the car I had been looking for and before I knew it I was signing for it. Most of the details were handled over the phone which she stayed on top of and kept in touch the entire time. Couldnt have had a better experience.

Ju
Review №2

Every person that works there was excellent to deal with while purchasing a new 4Runner. Clyde was my salesman and he is awesome! Really made the whole experience super chill and enjoyable. I would definitely call them up and give them a chance as will I when I’m looking for another new Toyota. Thanks Brookhaven Toyota for the awesome new ride and experience!

We
Review №3

Drove from Baton Rouge Louisiana to purchase a sienna minivan. This was by far the best experience I have ever had with a dealership. Our sales person Chris made the process quick and easy and got us every discount possible. The financial manager Lisa was outstanding. We had some credit challenges. Lisa was able to work it all out plus get us an extended warranty under our budget. It was definitely worth the drive.

Br
Review №4

I tell you people what. If you are like me, and service counts sometimes more than the purchase.....then you need to goto Toyota in Brookhaven MS. Anyone of the salespeople WILL help you. They truly understand the customer is first and foremost. They show that attitude with stellar professionalism. I just got a 4runner there and I will go back when Im ready for my next car purchase.

Ge
Review №5

Getting a new van! The sales staff are professional and courteous, not a lot of pressure. Our questions were answered promptly and we got the one we wanted.

Sc
Review №6

First rate!! Our transmission went out and they took care of everything. Thank you Page your the best.

Au
Review №7

Prentiss and his team did an excellent job of servicing my wife’s 2021 4-Runner. She was in and out in no time. Thanks again!

Fe
Review №8

Very polite and friendly even though I missed my appointment many times! Paige worked with me until I was able to get there! The facility was clean and the service was swift! Glad to have Toyota of Brookhaven to service my vehicle! Thank you all!

le
Review №9

Thank you Clyde and the team that helped us at Toyota of Brookhaven! We bought two vehicles and the experience was awesome. Would definitely recommend this dealership.

Em
Review №10

We are a Toyota family. Toyota of Brookhaven has always given us excellent service. No complaints what so ever. We are on our 9th new Toyota and very satisfied with performance of our 2011 and 2017 Toyota Tacomas. If ever we decide on another vehicle it will be from Toyota of Brookhaven. No doubt about it. Awesome experience there purchasing and servicing. Thank you Toyota of Brookhaven.

Ni
Review №11

Phenomenal service. Quality vehicle selection. Great financing! Second vehicle we’ve purchased from Prentiss and the good people at Toyota of Brookhaven.

Em
Review №12

This was the easiest car buying experience I have ever had! I was able to communicate with our salesman, Glenn, via text and phone to get questions answered. When we arrived at the dealership, we were greeted and right away were able to test drive the truck we bought. Glenn was extremely familiar with the history of the truck, and was helpful in sharing that. Because we got there late in the afternoon, we were past closing time getting the paperwork done, but everybody there was patient; it didnt seem to inconvenience them at all. When we are in the market again, well be back!

Cl
Review №13

The customer service was polite and got us checked in quickly. Services requested/required were done within a reasonable time frame. Checkout was quick and efficient. They take good care of your car and you.

to
Review №14

The service advisor was excellent from scheduling, ordering parts, finding the best deal on a new set of tires, keeping me informed on the progress, letting me know about other issues, answering my quote questions and all while being so kind as well as helpful; Faith Turnage is a real asset to the Brookhaven Toyota Sevice Department. Thanks again.

Gl
Review №15

I had the best experience with Mike, Paige and the rest of the service staff at Toyota of Brookhaven! I drove all the way from Brandon, MS due to bad experiences from the service departments in my area. I was treated fairly by Mike and his staff. They took great care of my needs and kept me informed and up to date on everything while my truck was in for repairs. I could not be happier!

Ke
Review №16

The service was very professional and a very good atmosphere. It felt like I was dealing with family. They got me what I wanted and show me lots of love. I will definitely go back for my next vehicle

El
Review №17

I expect and always receive top quality service at Toyota of Brookhaven. The service team is friendly and prompt. When they recommend added services (cabin filters, wiper blades, etc), I know I can trust that that is what I need. Also the wait time is never long which is a plus!

Ha
Review №18

Twice I’ve gone to Toyota of Brookhaven, and twice I’ve left a satisfied customer with a new vehicle. Their F&I department has bent over backwards to handle my financial needs. The salesperson James Case has taken care of me each time promptly and courteously.In the future Toyota of Brookhaven will be handling all my car buying needs, and I recommend you shop there too. Give James a chance, you’ll be glad you did.

Ma
Review №19

Great dealership with even better people. Toyota of Brookhavens sales team is just that, a team, who will work together to make sure your car buying experience is an easy one. No sales pressure, no stress, the easiest car buying experience you could imagine. I highly recommend asking for James Case. He will do anything he can to help you and make sure you’re in the vehicle you love.

Ch
Review №20

Very speedy service. Great job with servicing & maintaining our Tundra!

Sa
Review №21

The staff at Toyota of Brookhaven went above and beyond in helping me purchase a new vehicle. The staff was friendly and very accommodating. Well worth the long distance driving up there. Zach Morrow was extremely helpful in finding the vehicle for me. Would definitely use Brookhaven Toyota again in the future and will recommend to others as well. The easiest car buying experience I’ve ever had.

ri
Review №22

Chris Nation is a awesome sales person. I called him up and told him what I was looking for and he got my wife and I into a beautiful 4 runner. Chris has always taken good care of us. That’s why we just bought our fifth vehicle for him and Toyota of Brookhaven.I will always buy from Toyota of Brookhaven.They will take care of you, and I promise, if you call on Chris Nation you won’t go wrong.Richard Spurlock

Lo
Review №23

Zach was incredibly helpful and easy to work with! I felt zero pressure, got a great deal, and walked away with a car that I absolutely love. I 100% recommend Toyota of Brookhaven and will be back to do business in the future!

Bo
Review №24

To begin with, I called searching for a new Truck and they are hard to find. I called numerous Dealers in two states and could not get one from them or other Dealers. I tried Brookhaven and Zack answered and did a superb job finding one and getting it ready for a sale. It was completed today and I rode off in my 2021 Tacoma TRD Off Road. Perfect experience once again with another Dealer!! Please let Zack know he’s my hero!!!!

MI
Review №25

Greatest experience Ive ever had at a dealership..kind, great service...best of all service was very reasonably prices....will never shop anywhere else.

Lo
Review №26

I recently purchased a 2021 Tacoma from this dealership. To begin with I was looking to purchase a used 2019 Tacoma, however James Case helped me find the 2021. After the deal was done I ended up paying close to the same price for the 2021 with less miles and a much lower interest rate. It would have been just as easy for Mr. Case to let me continue purchasing the 2019 and probably would have put more money in his pocket. Instead Mr. Case actually practiced exceptional customer service and I was able to drive away with a much better deal. If you or anyone you know is the market for a vehicle, I would recommend shopping at Toyota of Brookhaven as well as using James Case as your salesperson. He will make sure that you get the most affordable deal possible.

Ta
Review №27

The service department at Toyota of Brookhaven is amazing!! I’ve been going there for years and they always do a great job, are very efficient, friendly and knowledgeable. This last time a guy named Brady helped me and he did a great job as well, was very friendly, explained things and was very efficient. I love my Toyota Camry too and have had other Toyota’s as well over the years. We will continue to do business with Toyota of Brookhaven because we are very confident they will do a great job, as always.

vi
Review №28

Walked in to get a quote, walked out with a 2021 Toyota Tacoma from a 2001 Honda Accord. My salesman was Zach Morrow -even though he likes Ole Miss, he’s a great salesman. The rest of the staff as well. Laughed and joked the whole time I was there. Miss ‘em already.

In
Review №29

Great service, awesome staff. Wonderful vehicle buying experience.

Ma
Review №30

They were very nice to me and helpful. I highly recommend them to other customers. I will deadly be coming back.

Je
Review №31

Very fast super friendly service I will return anytime I’m in the area !!

Co
Review №32

My wife lost her car keys while we were evacuated from hurricane Ida, Toyota of Brookhaven had her back on the road in half a work day! Thank y’all for the quick service.

Jo
Review №33

Everyone was GREAT! I was without a car and I called Roy. He was very informative and he made sure I got what I wanted and didn’t give me just anything. My 3 yr old was acting up so bad but they gave her snacks and let her be herself while I waited. I didn’t feel uncomfortable at all. I love my car and I will send more people to Toyota of Brookhaven!!!

Sa
Review №34

The work was done approiatly and and the staff was very nice to deal with. Thank you Toyota for allowing us to live another year together without a divorce due to having only one set of keys!!!

Iv
Review №35

I was here today for an oil change. Services were speedy, I pretty much was in and out.My only complaint is that the filter price Doubled and I wasn’t aware of the price increase until Checking out.

A.
Review №36

World class dealership. Amazing service and highly professional. Helped me get a wonderful vehicle. Highly recommended. I will only buy my cars from Toyota of Brookhaven.

Ma
Review №37

Excellent customer service, no sales pressure. Super nice folks who want to help you. Very refreshing!

Wi
Review №38

The people in the service department are very friendly and treat you right. I will definitely be back.

Os
Review №39

Have always had a great experience when getting my vehicles serviced at Toyota of Brookhaven. Very courteous and professional. Would highly recommend them to all.

Ca
Review №40

Staff were all courteous and efficient. Handled problem quickly.

em
Review №41

I had a very good experience here and everyone was very helpful and got the deal and car I needed at a good price. Will be going back in the future for a car. The atmosphere here was very good. Mr glen was very friendly and professional and helped me in every way he could. The people here are very friendly

To
Review №42

I was helped by Tripp he was very considerate to everything that went on the day I came in. I hard a hard time getting my year to date information but that didn’t worry him he waited for the information to come through. Will definitely come back here to get my next vehicle in the near future

Er
Review №43

Service was quick. They didn’t put a new sticker on my car to let me know when my next service date is. It maybe a trivial issue but I like to have that. I didn’t have time to go back inside the service center to ask for one at the time.

Bu
Review №44

Great sales team and the service team is top pick in my opinion. I use to dread going to the dealer for service. It’s always been long waits and completely boring. This dealer has comfort, friendly staff and faster service. Best of all they have maintenance packages you can buy so you don’t have to pay anything when you need service, tires or wheels. I’ll be back when my wife decides on her new car/suv and when tundra hits the market with a diesel or sooner if the 4runner needs replacement :)

Na
Review №45

My family and I would like to take the time to thank each and every person at Toyota of Brookhaven. The service and environment there was absolutely impeccable. Clyde Faust demonstrated a great level of knowledge and professionalism unlike anything we have ever seen. God bless you guys.Sincerely

ra
Review №46

Great people great help new freinds

Sh
Review №47

Beat the out of town Big Dealers pricing. Thanks Morgan, Chris and Prentiss. Very helpful and worked with me to get all the arrangements made. Nice to be able to buy local.

Ja
Review №48

Prentiss, Clyde and Stedman were incredible. They got the exact Truck I wanted and gave me the best deal around. I’ll always choose to do business at Toyota of Brookhaven.

De
Review №49

Friendly employees in Toyota of Brookhaven Service Department. I will not trust any other dealership to service my vehicle. Fast service

Da
Review №50

Ive bought 4 different vehicles at Toyota of Brookhaven. They work hard to make sure you are satisfied.

Sh
Review №51

I am always greeted by Paige with a smile. She always welcome me every time she sees me coming through the door. She takes care of me. Thanks Paige.

Li
Review №52

Service is easy experience.. less than hour, very friendly and attentive personnel, nice waiting area, reasonable charges, explain what is needed and cost.

Ta
Review №53

Great customer service! We always feel right at home when we shop with Toyota of Brookhaven! Thank you! Best staff around!

Pa
Review №54

Zachary Marrow is awesome at Toyota Brookhaven! He was very patient and a big help while I was deciding. Overall I highly recommend this establishment.

JA
Review №55

First time using Toyota of Brookhaven and I will be back! Great service and a friendly staff!

Ja
Review №56

Great customer service and friendly people! I will recommend any of my family and friends to do business with Roger Martin and the folks at Toyota of Brookhaven!

Me
Review №57

Was very satisfied with the Toyota of Brookhaven staff. They were very professional and friendly making it a nice experience to get the vehicle I wanted.

Am
Review №58

They always make the car buying experience easy!

Ga
Review №59

Very straightforward and direct even during a car shortage and they got me a great price.

Br
Review №60

I have used Brookhaven Toyota for the last 6 years and I am always happy with the service. Shaun Lee in the service department goes out of his way to make sure customers are pleased.

de
Review №61

Toyota of Brookhaven is hands down the best dealership. I went in looking for a tundra and James case did a awesome job at helping get the best deal. He was very professional and went out of his way to help me. I will definitely be recommending James to all my friends looking to buy. Best car buying experience. Thank you Toyota of Brookhaven

Ta
Review №62

Everyone there is great to deal with. Glenn Price or James Case

Al
Review №63

I was looking for something reliable and Thanks to James Case at Toyota of Brookhaven, I found the perfect car!!!! I Absolutely love my Toyota Rav 4. It was the perfect car for me!!!!

As
Review №64

James Case did an awesome job! I am super pleased with my purchase.

My
Review №65

I had the pleasure of working with Brady. He was so nice! Started my paperwork before I got there, and I didn’t have much to do when I got there. Everything I asked for, he made it happen or tried his best. If I get another car, I’d definitely go back to him!

Se
Review №66

The staff is super kind and my services were completed expeditiously!! Definitely will be returning for services and maintenance in the future!

Me
Review №67

Fast and friendly service.

Lo
Review №68

The sales staff are GREAT to deal with. Chris Nations and Stedman Brent are AWESOME!!!!

ir
Review №69

Just purchase a Toyota 2021 Camry for first time buyer and the service was great... Chris Nations is really a good salesman he would get you anything you want!

Th
Review №70

They took care of my recalls in a timely and professional manner. Jeff had one of the staff to take me to work and offered to pick me up. Great service

St
Review №71

Purchasing a car at Toyota of brookhaven was great experience....Nathan was awesome!! He really cared about meeting my needs! Thanks!

Co
Review №72

I was well pleased and happy with my purchase.

Ka
Review №73

James Case was a great salesman. He went overboard to make sure I got what I wanted. He also answered all of my questions.I’m very pleased with my new car. A happy customer Farina Magee

Li
Review №74

Excellent service. Very friendly staff.

Sh
Review №75

Absolutely love how professional James Case is. Anytime I am in the market to buy, James is always the first person I call. James always shows me what I want to see and never pressures me into anything. He always gives me the space needed when trying to make the best decision for myself.

Wa
Review №76

Chris and Glen were polite, respectful and not pushy. This made the whole buying experience better. There’s a personal connection you get with small town dealerships that is lacking in the large ones. Toyota of Brookhaven made us feel like neighbors, not numbers.

Ja
Review №77

I think they did a very good job.but The man came out and told me I need windshield wipers I said how much are they he said 19.99 apiece so I said ok. When I went to pay they charged me 28.99 to put them on! The man should have warned me. He said he would take the charge off but I said No. so I paid 72.87 for 2 windshield wipers!

Su
Review №78

I’m always satisfied with Toyota service they get me in and get me out.

Cl
Review №79

James Case was our salesman and he made sure to find the perfect car for my daughter. We had a great experience with Toyota of Brookhaven and James! Everyone was so nice!

Te
Review №80

Clyde Faust is a great car salesman with a wonderful personality. He didnt push anything on us and showed us exactly what we wanted to see and helped us in every way he could and more. He is by far the BEST salesman I have ever had in my years of buying a vehicle. I will not be going to anyone else or referring to anyone else but Clyde Faust. Thank you so much Clyde Faust for all you did to help us out!! You are amazing!!

Pa
Review №81

I recently came in looking to buy a Highlander, but left empty handed after being treated terribly by James Case. He made me feel very uncomfortable with his suggestive comments. He kept commenting on how good I would look in certain vehicles, and at times would get a little too close and personal. All of that to say, I am very disappointed in the lack of professionalism at this establishment, and I will make sure to go to the most extensive measures to have this handled.

Vo
Review №82

This sales team Rock! I had a great experience with Chris Nations. Thanks guys!

mi
Review №83

Great customer service-drove 5hrs to deliver my vehicle after Hurricane Sally. Great salesman, Chris Nations, wonderful service from Fand I manager Lisa Rainer and great price from Prentiss Smith. Could not be happier with the seamless operation. 5 Star Service

La
Review №84

Great service Dept. Highly recommend.

Na
Review №85

Everyone at this dealership was extremely helpful, kind, thorough, and professional in our interactions. I drove down from Indiana, needed some service done, they were booked solid, and still managed to get me in! They took care of my car’s service needs and then went above and beyond to make me aware of some other things that could potentially be issues for me in the future. I highly recommend this team. Thank you so much!

Lo
Review №86

James Case is awesome

Ma
Review №87

BUYER BEWAREEverything that shimmers and shines isnt gold. Less than ten days after purchasing a 2015 Hyundai Sonata a tire had a slow leak. Upon taking it in to have the tire fixed we were absolutely appalled. First of all we were told they put new tires on the vehicle. What Toyota of Brookhaven did was put two new front tires on which were two sizes smaller and left the original tires on the back. The entire inside of the drivers side tire was extremely worn down. Not to mention the spare has a very badly dented rim. Pictures to come. Lesson learned. Even a reputable dealership will try to cut corners to make a buck. If you buy used from Brookhaven Toyota you need to check it over completely because its AS IS.

Vi
Review №88

Wonderful people to do business with.... highly recommend if you are looking for the perfect vehicle

Lu
Review №89

Don’t bring your prius here. They know nothing about them.

Cy
Review №90

Today was the first time Id been to Toyota of Brookhaven. The people there were very kind and professional. They worked on my car in a timely manner and did a wonderful job. I will definitely go back

Al
Review №91

Great service after the sell. James case is my sales man he was great. There were issues beyond his control, he walked us through them and made what started out as a bad experience into a great experience. I would recommend him to any potential costumers. I would recommend toyota im a TRD man.

An
Review №92

Fast, friendly, amazing service!

de
Review №93

Great service and very kind workers

Bl
Review №94

Do not buy a used vehicle here, i bought a fixed up polished lemon from here and they refused to fix the issues I discovered within a week of owning the suv. Bought as is Horrible customer service, they give you the run around until its too late. I give them a rating of negative 10 out of 10. They also have fake good reviews to cover up bad ones like this. Happy car hunting elsewhere

Ba
Review №95

Wait was a little long for a tire rotation. Approximately 75 minutes but overall service department is great.10/1/21 went for oil change and tire rotation. Excellent staff and fast service this time.

Ta
Review №96

I had an awesome experience here. Everyone should have an experience like the one I did. The staff here is amazing. They are courteous, professional, and honest. Buying a car here was so smooth and easy! Thanks to the staff there, Sted Brent, Jimmy Johns, Lisa Rainer, and the delivering crew! Everyone was so pleasant. When Toyota of Brookhaven say they Deliver, they mean it. They delivered the best price, service and they delivered my car right to me. I have never had such an amazing car buying experience. These are people that actually care. Toyota of Brookhaven, you are a 5 Star in my book, staff and all!

Sh
Review №97

Bought my car (Camry TRD) from the dealership. I get regular oil changes there also. Prentiss is always helpful and Chris Nations is also very professional at the dealership

Ju
Review №98

The service was great at Toyota of Brookhaven. I recommend James Case, he’s really helpful and will do everything in his power to put you in a vehicle, and make it affordable.

Ja
Review №99

Paige was the front desk clerk at the service center and she, along with all the service staff, did an excellent job at being courteous, professional, and knowledgeable. I came in for an oil change and new battery, and they took care of my issues and caught some maintenance that needed attention. I had 83,000 miles on my 2013 tacoma, had never replaced the battery or the front brakes. I knew I needed a battery replaced, because for the first time in 8 years, the truck wouldn’t crank in the morning when I went to crank it. But I didn’t think about my brakes. I’m glad they changed them. It’s like driving a new truck. Oh... and when they changed my cabin air filter, the air blows colder than it ever has before. Paige and the staff at Toyota of Brookhaven are wonderful!

Ja
Review №100

They sold me a car that had many problems. I learned the first time I took it to another dealership, that they had rigged my car up the way they want it and know how to fix it

Information
42 Photos
100 Comments
4.6 Rating
  • Address:890 Brookway Blvd, Brookhaven, MS 39601, United States
  • Site:https://toyotaofbrookhaven.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 601-823-7000
Categories
  • Toyota dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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