It was a great experience the rep was knowledgeable & friendly. I was able to replace my phone & get a new Galaxy A11 for a affordable price & she activated the new phone & attempted to transfer everything but my old phone wifi didnt work. I would recommend to anyone who needs a new phone and cell phone service.

My experience today was amazing. The employee was very polite and helpful with the services that were required. I always experience great service when I visit this location.

Stopped in to get to get assistance. Am pleased with the service received.

Awesome store, and awesome service. Never had any problems with Boost. Highly recommend

Its boreing in there ! The people are friendly but the store itself seems dead you know like theres no life inside no music playing what I mean none of the phones are lit up nothing attracts you to the place its just like its there might as well buy your stuff offline

I would highly recommend going to burien boost mobile on 1st AveFabola was so helpful and professional.I was kinda of dreading picking out new phonesAnd she made this process so easy and very fast.I trusted her opinion and felt very confident she was making sure I got the best phones and plan for my needs. Thanks so much Fabola for your time and kindness.

I thought my experience was really good all things considered.

Great customer service and costs are amazing love boost been with them for years

Helped me port in from another carrier very smoothly, thank you Fabiola!

So my phone, an S8, stopped making calls or texts and I came in for assistance. I was told that my plan had been cancelled - even though I had just paid my bill and have never been late - and that buying a new SIM card along with a new plan would fix it. So I paid for both, starting a new plan for full price even though I still had more than half my month left on my old plan. Only then was I told that she couldnt make the call to restore my service because something something covid, and Id have to go find another phone to call customer service to install my SIM and start the plan. And of course, once you buy a plan there are no refunds. S I swallowed my frustration and left.Fast forward a day, and on my neighbors phone (awkward), after holding for forty minutes, I discovered that NONE of what I was sold was necessary, especially the SIM card since the one she sold me wasnt even compatible with my phone. I have yet to get the leftover money I paid for my first plan applied to my new account, and again, I couldnt cancel the new plan and just continue the old one once I had paid for it. The new plan is for 5G which I do not need and isnt a thing yet in most places.I would be willing to bet the store clerk gets commission on plan sales. If you must get a Boost plan, just be aware and wary of the walk-in locations. The customer care rep on the phone told me that the brick-and-mortar stores are notorious for giving misinformation and causing unnecessary problems.Good luck.

My wife and I both went to Boost Mobile the associate was really helpful & understanding she took her time with us. We ended up walking out with 2 new phones, we are thankful for their customer service I definitely received Boost if anyone needs a new phone line great service thank you all.

Helped me replace my lost iPhone very quickly. Thank you to Fabiola for the assistance!

Friendly staff very knowledgeable

Meh.... cheap phone store

Nice staff, very helpful. Great location.

Needed a new phone Fabiola hooked me up with a great deal

Just got bailed out by the very nice person working at this store as my S8 was not able to send or receive calls or texts. The representative at the store knew exactly what the problem was and helped reset the network on my phone that resolved the problem.Thank you!

Good service Fabiola was helpful and patient!

Boost Mobile is awesome if you need a phone they can help you with your needs and a plan to fit your budget to get you rolling . There very easy to find and theres plenty of parking places to park your car at . Its a sweet place to visit with your family and friends . Thank You Boost Mobile #love

They have good customer service and they always treat you with a smile on their face

I went to buy a phone there.I payed in full.Went to pay the monthly fee they where charging me for the phone again, l told to the lady that I paid in full, She says ; It is what it is. Screw it, I need the phone, no time for BS.I break the phone again, I got there.l need a new phone, she said that I need to pay for the one I break. I say not I pay in full. I showed the recipt and she says that I had to talk with a third party which is not part of them to claim the payment they charge me even though was theirmistake withhold $200 I payed .Really terrible experience, I went to the one at 148 the lady solve the issue in no time. Not going back there, be aware. They ither dont know or can care less.

Convenient place TO pay MY bill and Always FRIENDLY

Fabiola helped me transfer all my data

Very good customer service

Rudy is absolutely amazing! Went in today and he gave me half off my phone case! Everytime I go to this location I get great customer service from the helpful team and its always fast. I would recommend this location to all! Most definitely a 5 star rating. 🌟 🌟 🌟 🌟 🌟

Very rude customwr service had half rhe store roped off did not feel welcomed at all

Fabiola was helpful

I came to get a new phone and switch carriers. Lots of glitches with my old carrier but the manager who helped me got it done. Excellent service and very nice people working here! I recommend this store for sure!

Dupree is patient, works hard, and made our experience quick and painless. Thank you for being you!

This place really helped me out. They made sure I left satisfied and with a working phone. Best boost Ive been to so far.

Mikayli was super nice and knew exactly how to help me! She was quick and fast and gives great customer service! Everybody I send in I will recommend her!

Nice

I really appreciate when I receive excellent customer service. The professionalism was unparalleled. Makayli resolved my issues very quickly and removed all of my concerns. What a terrific asset to the company.

Extremely rude Person who was on charge lastweek didnt even wanna see what I need it. I understand they close at 8 but if they got the door still open why he was so dramatic about it. Close the door and no one bother right?

I walked in last week into the store and was greeted by Mikayli’s. Her customer service skill was impressive she greet me and help me with everything that i needed. She was very polite and she know what she was doing, we need people like her in all of you guys store. And that is the first time I have ever been completely satisfied at one of your store. Thank you Mikayli for the experience.

Magali, their representative at their Burien location, was super helpful!!!

Really fast service super helpful and gets you in and out the door fast. I recommend to anyone that has boost or is thinking about boost to check out this store.

I was very pleased. I was very hungry and the staff offered me a meal. I recommend the burien and the great manager Big M to errrbody

Magali Rocks! Great Service!

I was in and out the door with a new phone and all my concerns answered! Great customer serive i have recieved from boost mobile ill be back at this particular store! Thank you mikayli great work

I WAS THERE,.,.,., ON FEBRUARY FIRST.,., 2018.,.,., I HAD TO GET A NEW PHONE., & SWITCH PHONE SERVICE CARRIERS.,.,., I WAS ON VIRGIN MOBILE.,., BUT THEY CLOSED THE PAYMENT CENTER.,., AT 2301 - SOUTH JACKSON.,., HEREIN SEATTLE.,., SO NO I HAVE TO TAKE THE # 131 BUS.,., TO BURIEN ., & PAY 4 MY CELL PHONE SERVICE.,., RUDY HELPED ME.,., & HE WAS REAL NICE.,., HE ANSWERED ALL MY QUESTONS., & I WAS ABLE TO KEEP MY SAME CEL PHONE # AS WELL.,.,... MY PREVIOUS PHONE WAS THE LG STYLO 2 IT WAS A GOOD PHONE.,., BUT THE VIRGIN MOBILE SERVICE HAD A LOT OF PROBLEMS WITH IT.,., SO NOW I AM ON BOOST MOBILE.,., & MY PHONE IS THE LG TRIBUTE H D I USED TO HAVE THIS PHONE.,., ALMOST 2 YEARS AGO.,.., BUT THEY HAVE RE DESIGNED IT., SINCE I OWNED IT.,., THE LG TRIBUTE H D THAT I HAVE NOW.,., IS THE RE DESIGNED 2ND VERSION OF THIS PHONE.,.,... THE CAMERA CONTROLS ARE NOW ACTIVATED ON THE SCREEN OF THE PHONE.,. WHERE THEY USED TO BE ON THE BACK OF THE PHONE.,., & WERE ACTIVATED BY THE VOLUME UP & DOWN BUTTONS.,.... & THE NEW DESIGN OF THE PHONE IS RUNNING ON THE ANDROID 6 . 5 COMPUTER SOFTWARE.,., WHERE THE VERSION OF THE PHONE THAT I WAS USEING 2 YEARS AGO.,., WAS RUNNING THE ANDROID 4 . 5 COMPUTER SOFTWAARE.,., IT HAS THE SAME TYPE OF SPEAKER.,., .,., BUTTHE SPEAKER SOUNDS BETTER.,., & THE SCREEN IS BIGGER THAN THE PHONE THAT I WAS USEING 2 YEARS AGO.,., SO I HAVE TO BE CAREFUL.,., BECAUSE THEY HAVE ALSO MOVVED THE POWER ON / OFF BUTTON., & THE VOLUME CONTROLS TO DIFFERENT POSITIONS.,. ON THE NEW VERSION OF THE PHONE ALSO.,.,... SO IM STILL TRYING TO GET USED TO THE FEATURES & CONTROLS OF THIS NEW PHONE AS WELL...

When i walked in i saw mikayla and she greeted me with a smile and great customer service she and mohamad are very helpful and cool ppl

The guy had Awsome Cutomer Service

Angel was super nice and helpful!

Advertise that it serves Virgin, they do not. Wasted time and money to get there.

They guns blocked bad people.

They sell phones

Muy bien atienden y ablan español como ami m gusta

They have good prices and they helped me pass my information. Thanks Fabiola

Fabiola was patient and helped us a lot

Good service, very satisfied

Terrible service