Excellent customer service from store reps Ben, Elisiva and store manager Tia!..I am visiting from out of town and my phone broke and I needed a new phone. This team was awesome in their assistance with helping me not only choose a new device, explaining the new protocols with the new merger to T-mobile and pricing for the new device. Everyone went above and beyond to ensure I walked out a happy customer..Excellent customer service from this branch from the reps up to the manager...Many thanks!

Phenomenal people, with great service and smiles. A very helpful team of knowledgeable and willing employees that get along fabulously.

Amazing customer service, today this two girls even when that guy from store close to Fred Meyer he dont want to open and check my account so i can buy the new Note 20 Ultra, this two girls open and they tell me all of the information, they dont have the phone in the storage but still smile and amazing customer service Bravo, i hope same people like this two will work in the store close to Fred Meyer, they ask me if i want to go back and tell to that guy to open my account and that store have this phone, but i was angry and i will wait until they received in the other place

I got hit by a car and it broke my phone! Every single other sprint store I went to was not considerate and didn’t even know what to do to help me. They couldn’t even tell me if I had insurance or not! Just kept directing me to call customer care. I walked in to this sprint praying for in person care and I got way more then that!! I was helped by the manager, Leif and he was very kind and properly explained to me my options and was very patient. I would highly recommend Leif to anyone!!!! He helped me understood my problems and account and took the time to properly help me out and explain my options. I will never be going to another sprint store again!!!! ASK FOR LEIF HE IS THE BEST SPRINT EMPLOYEE I HAVE EVER ENCOUNTERED!Knows what he’s talking about!Definitely changed the experience I had with sprint my experience went from deciding to switch carriers to becoming a life long customer.Thank you!

The service is very good, I enjoy the people and very knowledgeable.

Sunday afternoon. I spent over 2 1/2 hours in there trying to get a handset upgrade. Only two workers, One girl was new, an didn’t kno how to do much of anything. And the other girl wouldn’t train or give her much help at all, and acted like an a-hole whenever she did have to help. The new girl was trying her best, but left for dead. I blame the management.

I went in and met an employee named Morgan. He was by far the most polite and helpful employee Ive ever met. He helped me switch over to Sprint and by far Im completely happy with my decision to leave T-Mobile. Id defiantly recommend comming into this store and asking for Morgan. If you want it done fast and friendly you know who to go to. 5/5 review wish I could give em more.

He had outstanding customer service, he was willing to help with everything we needed. He let us in on new ideas and treated us with nothing but kindness

Very helpful and knowledgeable ! The were able to resolve my issue on my existing devices rapidly and went above and beyond with my new service !!!

Needed a new phone the guys down at spirit helped me with the process appreciate it. Go see jayvion.

I had a very good and helpful experience at the Burien Sprint store.

Lack of customer service skills

Its only 629 it says they close at 7pm and the doors are locked wonderful

Terrible customer service from this location

Brand new corporate Sprint store where Radio Shack used to be. Close proximity for surrounding areas and there to take care of all your needs.

New corporate sprint store where the old radioshack used to be in the burien plaza, can help with all your needs.

Clean place but staff not helpful

Very friendly service.

Their prices are expensive They Carrie good products

They try to meet your needs

Brand new Sprint store with new staff, check out the new store!

Someone who can recommend a better network than T-mobile.