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Cricket Wireless Authorized Retailer
674 SW Wilshire Blvd, Burleson, TX 76028, United States
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Cricket Wireless Authorized Retailer

Comments
J.
Review №1

Customer service is horrible. They are rude & disrespectful. The worst customer service I have every experience in my life!!!

Oz
Review №2

Great customer service, very informative. Thank you Brandon

By
Review №3

Great manager! He helped me with my new phone! It works great! I have always enjoyed cricket services in every way! Good reliable service!

Er
Review №4

Sitting outside waiting for the store to open. The sign on the door says 10 am but its 10:10 and no one is here.

Ca
Review №5

Ryan is awesome and Adriel is awesome as well couldn’t have had a better experience will be staying here

Se
Review №6

Ryan was amazing!! This store is quick and convenient! In and out with a new line added to our plan within 15 minutes!!

Ch
Review №7

Ryan and Darrin are great!!! They were friendly, knowledgeable and quick!!! Please stop by and see them.

Ry
Review №8

Absolutely wonderful and friendly service.There blue tooth speaker specials are awesome!!!!

KF
Review №9

First of all, the store manager Gabrielle is AMAZING! We have been with AT&T and Sprint and both fell more than flat. Neither company cares about their customers or customer service, so having some one as amazing as Gabrielle was refreshing. She helped us set up 5 lines and activate 5 phones in under an hour, and the majority of the time was just answering our millions of questions. She was the most knowledgeable person we have met and she answered all of our questions about particular phones, their service, and much much more. Customer Service and Cell Service is great with this company and we are very satisfied.

Ri
Review №10

The lady that works here is rude I was planning on doing a byod and purchase a iPhone 6s for $49. Just because my wife’s new address didn’t match her ID she walked in while the other guy was doing a awesome job getting me transferred. She said something about fraud prevention but we had the account number from previous company and everything necessary to verify her identity. She let us transfer but we couldn’t get the $49 offer for transferring over and she didn’t try to help one bit to be verified. All she made it seem like was we were trying to commit fraud so she won’t give us the $100 off but we can transfer and pay full price. That’s not fair how she judged us and walked in from lunch speaking rude to her employee. I forgot that guys name but he did a great job helping us with no issues until that lady walks in and prevents us from getting the new customer phone deal which was only down from $149 to $49. So they lost $200 plus dollars that day because she wanted to be greedy and get full price from the phone. Whoever owns this store needs to get rid of her I’m never going there again.

An
Review №11

CUSTOMERS AND POTENTIAL CUSTOMERS BE WARNED! THIS IS A BAD WIRELESS COMPANY. IF, YOU OR YOUR FAMILY ARE THINKING TO BECOME A CUSTOMER. I PROMISE YOU IT WILL BE THE WORSE DECISION THAT YOU WILL MAKE IN THE WIRELESS HISTORY!!! WHEN YOU CALL THE 611 PHONE # CUSTOMER SERVICE #1 YOUR CHANCES ARE YOU WILL BE PUT ON LINE WITH SOMEONE WHO CANNOT SPEAK ENGLISH THAT WELL.#2 THEY DO NOY UNDERSTAND WHAT YOUR ASKING OR TELLING THEM ABOUT YOUR SERVICE.#3 THEY LIE. TO YOU ABOUT WHAT THEY CAN AND PROMISE TO PROVID WHEN YOUR HAVING ISSUES WITH YOUR PHONE. THEY WILL TELL YOU ANYTHING WHY THEY HAVE YOU ON THE PHONE. AND LIE TO YOU TO GET YOU OFF THE PHONE. THIS COMPANY DOES NOT GIVE A DAM ABOUT THEIR CUSTOMERSPERIOD!ANGELA JONES

Bo
Review №12

Got 5 lines for $125. 5 free LG phones. All new protection cases. Everyone got to keep their numbers. Out the door for250.00.

an
Review №13

I would not choose cricket as a phone provider ever again, yes the people are nice and all, but they dont tell you that you have to be in a plan for at least 6 months. If you do not meet these requirements then if you deactivate your phone and go later on to somewhere else, they will lock your phone. But then NOT give you the pass code needed to unlock it. They might tell you to go to a repair shop or pawn shop to get it unlocked. I will not be suggesting this provider to any. Ever.

ma
Review №14

This place is great! I came here when I needed help that another unaffiliated Cricket store was flat out refusing to give, and Ill never go anywhere else! Theyre very helpful and knowledgeable

Sa
Review №15

Thus lady has no friggin idea what shes doing to talking about. Annoying and was in here for way too long without any answers to questions I have. She refuses to tell me a price before I even add another line to my service. Apparently you have to pay to know the price 1st 😒

Li
Review №16

These girls are so helpful and friendly, helped me get an awesome phone & knew exactly what they were talking about. Highly recommend this store if you are switching from your current provider to cricket ! Awesome customer service !

Je
Review №17

I was just in there with my husband and Brendon was absolutely amazing! I will be back in 2 weeks to get my new LG fortune 2. I will be asking for Brendon to help me as well. Thanks Brendon for the awesome customer service.

St
Review №18

We added a 4th line to our plan. $100 total for 4 lines, including tax. Yahoo!!

Je
Review №19

Be careful coming here make sure you know what your doing if not there charge you twice and wont say anything gabbi (manager) actions are unacceptable

Ca
Review №20

Great customer service and always willing to help. Stop-by and check out there great deals and service.

Wi
Review №21

Very knowledgeable and friendly staff

Ed
Review №22

Great customer service, always willing to take care of my needs. Definitely going back.

Ka
Review №23

Awsome guy

Ca
Review №24

Good customer service. Treated me with respect! Im defiantly going back!

Ro
Review №25

Switch to cricket the gril was verry helpful she was frendly and nice.

Wi
Review №26

Great customer service. Very helpful

ly
Review №27

Great experience. Very knowledgeable employees.

Sa
Review №28

Staff was Very Friendly and Knowledgeable!! Will recommend to everyone I know!!!

Sh
Review №29

Love my cricket store.

Ke
Review №30

Very helpful the one on 174 hwy

Ma
Review №31

GREAT STAFF!! Great selection of phones and accessories!!

br
Review №32

Great!

Ja
Review №33

It is ok the perices are too high

Ch
Review №34

Very rude and not willing to help in any way

Ja
Review №35

Very helpful

al
Review №36

Just like everybody else.. Nothing special.

Te
Review №37

Service is great they even gave me a Dr pepper while I waited ⛤⛤⛤⛤⛤⛤⛤⛤⛤⛤

Be
Review №38

Great costumer service.

Be
Review №39

Always great service....

Ru
Review №40

New phone less than 3 weeks old !

Ju
Review №41

The girls here are awesome !

Le
Review №42

Pleasant staff.

Ju
Review №43

Wont be going back

ca
Review №44

Awesome plans

Al
Review №45

A+

Ma
Review №46

Poor service

Ol
Review №47

It has very good service and very fast unlimited Internet did not change me for anything

Information
9 Photos
47 Comments
4.3 Rating
  • Address:674 SW Wilshire Blvd, Burleson, TX 76028, United States
  • Site:https://cricketwireless.com/stores/ll/US/TX/Burleson/674-SW-Wilshire-Blvd
  • Phone:+1 682-708-3005
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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