Called and Jody seemed like he didn’t want to help after I hung up I called back and Jordan answered. Jordan helped me out on the go. Grabbed what I needed for my wife and had it ready for her. Good Customer service is hard to come by. Thank you Jordan
Went in to purchase a gun safe. The store manager Gene refused to let me see it out of the box. He said I could look online. I left and went to the TSC at the other end of town and purchased there. I am glad I did as the picture online is no longer accurate. Horrible customer service and by the store manager. We will be taking our business down the road.
Friendly staff. However I felt like the line of people were getting impatient because the cashier wants to get everyones name, address, phone number and it takes too long especially when its so hot in the store .
Went in looking for feline leukemia vaccine. FeLV. I specifically asked her twice if this contained the feline leukemia Vaccine and she said yes. However after I gave my cat the vaccine I saw that it does not contain the feline leukemia vaccine.Luckily I saw it. Otherwise I would have incorrectly believed my cat was protected from FeLV feline leukemia which is deadly .I was able to find this vital vaccine for $10 at Texas coalition for Animal protection at 344 Wilshire. Three stars because I did get the right vaccine for my two dogs. But the feline vaccine was a pretty big mistake to say that it contained the vaccine for feline leukemia.
This is a nice store. Got a great selection of seeds for garden. Also had a nice selection of bulbs. Of coarse all you farming needs. Hog wire fore our garden.
We get all our pet feed from here. We also get our baby chicks here. Chicks are usually are healthy. Affordable prices staff are nice and helpful.
My Tractor Supply Company Store 🤠I went in to buy a Zero turn mower. I talked with Jason who was more than willing to educate myself and another gentleman about the different products available. We looked these things over a good 45 minutes. I decided on the Bad Boy Magnum 54. Thank you Jason !! Hope to see you again on my next visit.
Good store got what I needed for fair price friendly helpful staff
What a cool place! All kinds of neat things in there. Dog food is available and looks a little less cost that the major pet stores. Lawn mowers on sale and BBQ grills as well.
Friendly associates. Helpful with online orders and loading the vehicle. Good selection, knowledgeable associates. Also, love when they have baby chicks.
Very helpful in finding items and sharing their knowledge concerning the item your buying. I find that awesome ! I can never get good help at Home Depot, seems no one is around or willing to help. Tractor Supplys new store in Burleson Texas is fabulous.
The gals that work here are awesome. They are always quick to help me load 50lb bags of feed in the store onto the cart, and get it out to the truck and loaded up to go. They have an awesome weekday crew!
Employees were friendly, but didnt have a lot of knowledge. I was giving the wrong info by one employee, and spend many minutes looking for the product I went there to get, then had to figure out location by myself. I wish things were better label and employees a little more willing to help, once we figure out where the pig food was, the gentleman there help us a lot.
I only leave reviews if my experience is beyond exceptional or complete opposite and I’m trying to save someone from hassle! This being said... TSC in Burleson ( not the new one in Joshua) had the best customer service I have ever experienced! Jason and Allie are the reason we will only shop at the location. Thanks guys for your service and extra efforts to find us a canopy!
There the only ones around that have what i need for my yard. Bug free yard for my kids. And there was one gentleman who helped me further on bug control, sorry cant remember his name, but was a great help, DEMON XP. And another brand cant remember that name either, but will leave your yard bug free. I mean wow. No bites of any kind, great place
I come here every week to buy dog food and goat feed. I cant remember a time that a gentleman named Leslie, is not smiling and very accommodating. He always goes out of his way to help me with any questions I have. Im in the people business too and I certainly know a great employee.
I went to several different locations looking for a very specific type of over all. They have the exact con by wanted I bought up all the one say had in my size. The staff was Great help. I wish they had more in my size but I cant complain I am an odd size . Very very friendly staff
The stuff may be more expensive than other stores, but I was looking for welding wire on sale at northern tool. I came here afterward and the price was more but I needed the wire. The store is underrated and sort of hidden, but that doesn’t mean that it is not a decent store!
I am so pressed with the high level of customer service at this location. I came in looking for specific item was greeted at the front counter buy a very busy and yet smiling and friendly individual. As I was searching the store I was helped by both Ray and Ally who went out of their way to make sure I found each item I was looking for. They took time for explanations they looked on top of the shelves for items that were Out Of Reach they just went above and beyond what I expected. Their manager must be very proud of them Im very pleased
Even though they dont carry what I needed, the gentleman took the time to tell me who does and even how to get there. Excellent customer experience every visit and didnt give 5 stars only because the bolts I need arent on their inventory.I totally recommend this store.
Small store, but jam-packed full of gr8 stuff! Something for everyone! Jody, a manager, is so helpful and cheerful. I love THIS store!
The new manager has certainly improved the store. Its much more enjoyable to shop there. Its better stocked than before.
Terrible. The person his morning was at the counter on the phone. Most likely with another customer looking up a price. As time went by she not only had not said a word over the phone, but failed to acknowledge that I was standing there with 2 items and money in hand. She had ZERO customer service skills. A simple I will be right with you or anything at all would have been nice. So I continued to wait even checking to see how much time had passed and still she said nothing at all. I understand people are trying to save a trip to the store to save time but when customers are waiting in line cash in hand it would beva good idea to at least know that you are just as important as the person on the phone that you are not even speaking to as well. In a world where time is literally money in some cases its important to let the customer know that their time is just as valuable as the next. Especially when they are standing in front of you and took the time to stop in and spend money. I waisted 30 min in store for something that could have taken her 1 min to complete a purchase. Had she at least let me know it would been a few minutes I could have either left to go elsewhere or known that I was going to have to wait. She saw me and looked right in my eye but wouldnt even turn her head to say a word to me. I know it was early but thats no excuse to let customers feel like there time and money do not matter to you when someone else didnt even take the time to set foot in the store. She costed me 100 just to wait on her and people left the job because they did not think a simple connection wasnt there so another service call will have to be made and lose additional funds. Im not upset just disappointed in customer service these days. Apparently its no longer a requirement for people who have face to face time with customers to know that EVERY customer is important. Especially when they are shopping and not just price checking.
Great place for farm and ranch products. I grabbed some 1in roll fencing / cage material to use as AC return support for roll filter media works great.
The people there are always friendly everytime I go they got what I want but lately they have been out of stock on rat bait. It is Rat season so I know that has a lot to do with it. The store is clean and well organized great place to go
Shorter open hours. Quick easy purchase of the feed my horses need.
My family has been getting feed, farm supplies, and all sorts of other things from this tractor supply for a long time. Theyre friendly, kind, and very helpful. I highly recommend joining the rewards group if you are going to this place frequently.
Found the missing part to a tractor/mower at a very good price. Not much more to say but that I was pleased.
Love this place. Staff is awesome. I will only go here to get dog food. I will tell everybody I know a d dont know to go here. The people at the Burleson location knows everything.
They may not be a one stop store but youll find thing that you couldnt find else where! I went in to get the best dog food for my dogs and they had it. The staff and other shoppers were all friendly and helpful. I feel at home when Im shopping there.
Friendly employees, good products, know what theyre doing/ taking about
All the staff are very friendlyThey know their job very well.I go there there time to time.I do shop there time to timeWhen prices are reasonable or I think I got a good deal
Always friendly and courteous folks. This is our first place to check for supplies on the farm.
Always helpful and love their dog food prices
Love this place the employees are always helpful and nice to me and my wife. We drive over 45 minutes to get here just because we love this one.
Love going here. But prices are pretty high.
Every time I go in there, somebody is ready and willing to show me what I need.If not, show me something better. Great group of folks in that store.
I went to get a animal trap, I am having a lot of trouble with feral cats so I need to trap them and have the city come and get them Im disabled and have a bad hip I asked someone where the traps were and he said you stay stay right there and he got me a basket cuz I didnt have my Walker with me went back there and help me select the Trap that I needed I was in and out there quick got to the front one register is open in the line form and they opened up another register and everybody moved out very helpful and knowledgeable crew there recommended if you need anything
Great service and attention. I went in a little late on there pre Black Friday sales but the manager still hooked me up with the discounted price. They always are very friendly and eager to help as well.
A good place. Offers a lot. Prices are not much higher than on internet. Staff is helpful.
Never have an issue. be aware the parking lot is on a slight incline. staff are generally very knowledgeable about livestock and agriculture. Good dog food for dogs with allergies.
I really like Tractor Supply, but my visits are limited based on their high prices. Most of their items can be found cheaper elsewhere. I presently go about once a month for the 50 lb bag of Pedigree, since its about the same as Wal-Mart.
Its was Great, they had even thing I need. And at a good pieces.
We go to this place so much the people almost feel like a second family.
Was looking online and found the item I wanted and it showed in stock at my local store. When I got to the store I couldnt find it. Employee went out of their way to find it for me. They had just got it in and it was still on the pallet in the back, it took a couple of minutes but he got it for me.
Wouldve got 5 stars but the help here was not very receptive or outgoing to see if You needed assistance. Heaven forbid they ask if You need help here. Have a good day Yall & God Bless...
Easy to find what I want. The staff very friendly and helpful.
Didnt have the boots I wanted in my size. So they spent 30 minutes calling around to different stores for me until they found them. Ty Kim for going out of your way for me. She was also extremely sweet. Love this store. The one in Granbury, the people are rude most of the time and its hard to get help.
Of all the times Ive been here, Ive only come across one woman who spoke to me as if I were a dunce. Everyone else treats me like a person who needs parts to fix their lawnmower. I come here often and will continue to come here for all my mower needs. The prices are average compare to other yard stores and Im usually in and out pretty quickly. Thank you to the staff for all of your help over the years!
I had a great experience shopping. Was helped quickly and feed was carried out for me. Ask for Carl. He was very knowledgeable and got me what I needed.
Carries items I am looking for at reasonable prices.
I buy our dogs food here - 4Health wet and dry and they love it. My husband buys deer hunting supplies @ Tractor Supply like Trail Cameras, batteries, etc. Great place!
Theyre doing better bringing back more Carhartt items and getting rid of that Schmidt line
Great helpers! They helped me find what I needed and get it loaded.
Always have exactly what I need with friendly service.
Usually has everything in stock I neet. Staff always willing to help.
Horrible service and communication for curbside pickup. Waited 15 minutes and had to make 2 phone calls.
Good prices, great customer service.
This is a smaller store but the staff was very nice and helpful..
Good supply store for all your farm animals.
Always have what we need for the farm. Returns are fast and easy ?
Great place...I can get in and out quickly on the weekend
Very helpful personal..will definitely tell my friends
Always get my chicken and goat feed here. They always help to locate and carry out. Great store and people!
I always have a great experience when, I go to TSC. The employees are smiling, ask if I need help and have a great sense of humor.
Staff was great. Very helpful
Friendly staff, always helpful. Overall a great store
This location is organized fairly well, some items I needed were sold out. The staff was friendly and helpful.
Loving the baby chicks and ducks. Always friendly service
Great place to find farm and Ranch supplies also things you might need around the house.
Very helpful lady .....wish I knew her name.
Helpful friendly staff willing to find what you are looking for. And they gave my dog a treat and played with him. Very friendly store!
Easy layout, lots of products. From tools, to home repair, pet supplies, and large Live stock. Antibiotics for animals, variety of medication. For Live Stock and pets.
Great place to pick up amazing deals on dog and cat food and deals on clearance items like jeans and shirts
Helpful finding the right feed I needed for my piglet but the line was super long and took 10mins to checkout there was only one cashier working at the time
I love the little blonde girl who seems to do everything alone at this store. Kudos to u young lady. Great job multi tasking. Answering phones, stocking, showing people where their products are and running the cash register. She answered more questions in 5 than the 2 buff man chick employees who were hanging out in an aisle together and didnt know if they sold empty mixing bottles. Tell the boss to give the young blonde girl a raise.
Good for more farm-related items. Sometimes you can catch an item you need on sale.
I love it because they have stuff their for animals
I Love Our Local tractor supply, the people are friendly and if they dont have something they are determined to get it or help you figure out a solution....
The store has a lot of good items but a larger building would allow them more space so things arent so cramped. They could also carry more items like all of the other TSCs.
Hubby loves the Cahart shirts. Unfortunately a med here is hard to find
Its a very good farm and Ranch store I have being doing business with them over 40 years I worked for Burleson I s D school Dist for parts like Massey Ferguson tractor John Deere Ford they always had the parts are they new who could help you great StoreTractor Supply always with Great people
Good place to shop for outdoor needs. I usually try here first.
They always have what I need and at reasonable prices. Great place!
Always have what we need, awesome customer service. Love all the cute an neat items they get in..
How can you call it tractor supply when it barely has anything to do with a tractor? I went in the store looking for tractor parts for my 3 point implements A frame and there was nothing.
Smaller store bit well organized ..
Essential items keep me coming back. Great store, good people!!
No help on the floor and long lines to check out.
Great place for getting stuff for our ranch. Always friendly people working.
Went there for animal repellent. Had many other things. Nice place to buy unusual items
Love this store always find different things in this store. We went for dog food
Loved it..never been before i got food and meds for my pup hes getting better
The cattle aisle needs some love. All the vet items I needed were out of stock and aisles were a mess.
My wife bought two 40lb bags of bird feed. Two men employees stood and watched both neither offered to put the bags in her cart.