Used my credit card in the wig store as I usually do. I show my ID all the time. Asian employee (Shin) today had me take my credit card out the machine, to show her my name on ID matched the back of my credit card. Black people spend more money in their establishments than anyone. We all are not criminals. Shin, Im 64, and have worked over 30 years!
There is a helpful young staff member that will spend the time to insure you are satisfied with your purchase. Large clean store.
It is a good place to get your hair care products and it is roomy. You do not feel.like you will knock things off the shelves when you w alk down the aisles.
The attitudes in this place are horrible! I went down the street to another beauty supply who prices were a little higher but I was treated nicely. The women need better customer service training. Especially the light skin lady at the register and the young lady with the faux locs.
Huge store with a variety of hair products, wigs, hair, dryers, hot combes, curling irons, rollers, hair pins bonnets, scarves, tights, panthose, on and on. You can spend a good hour before you know it. Nice!
They always have the hair youre looking for or youll find something better that you didnt even kno u wanted. Definitely one of the largest wig/ weave selections on the southside. My only complaint is that you are no longer allowed to try on wigs bcuz of covid19
It is a big beauty supply bre. Coming fHerr for over 10 ys. But they dont always have the best workers some of they attitudes be the worst
I go simply for the vast selection and theyre always fully staffed. They tend to have good deals, store is always neat and well organized and parking is plentiful.
They have everything you think you might want. Great place for Hair.
Prices are high. They need more decorative hair bonnets.
I come here from Blue IslandStaff & owners are niceThey always have everything I need.
Nice big place. Unfortunately I did not find anything I was looking for.
Very helpful staff & the product here was cheaper than Amazon.
Great place to get all your hair supplies, staff is friendly and helpful.
The young lady that assisted me was wonderful. She was very patient, because I was very unsure about what I wanted. The store is huge and they have a great selection. Go by and take a look around
My favorite beauty supply. Just wish it was a bit closer to me lol but I dont mind the 20 minute drive when I know that whatever Im looking for, this store is my best bet for haircare products and hair/weave/wigs.
Very lg shop but didnt have what I needed. Dont have shopping carts either. B prepared to walk and carry ur items !!
They always have what Im looking for. Ive never been in there and not spend AT LEAST 10-15 minutes in line. Not a place you can just pop into.
Needed a pacific found it! All your hair needs and plenty accessories. Hats, gloves all kind of what nots you name it, a shopping experience to be had.
Open at 9:30 in and. Good service
This beauty supply has a vast inventory offering customers many options. However, management seem obvious to the lines 15-20 people were standing in a single line. Ridiculous....
Sunday 3/28 I couldnt exchange 3 unopened boxes of hair dye that I bought this past Saturday 3/37 with the receipt because got the wrong color. I can see if it was makeup, a wig, or maybe clothes. The cashier said its on the bottom of your receipt everything is final due to COVID and thats the only way we can stay in business Really? ..how about thats how you all been wanting to do business before COVID and you are using the pandemic as an excuse.They could have easy put that to the side wiped off with some disinfectant and put back on the shelf the next day if they were really about customer satisfaction..
I love this place. Its massiiiiive!! They have so many things you can buy. I mostly came here to get some oils to make a DIY vitamin c serum and they had everything I was looking for at wonderful prices too!
Have everything, but so tired of them feeling like Im stealing watching..... Stalkers Over my shoulders
Bad business I would not recommend this place to no one they sold me a tester sample and would not take it back bad business manager is snotty and unprofessional
The young ladies are always friendly and helpful. Love how knowledgeable they are. One thing lady even held all my items while I shopped with my 4 year old twins and stood in line with me so I could focus on the girls. Wonderful! Turns out she was also a twin so she totally understood.
I use to love this place, but since Covid you have changed terribly. Your wigs is why I come to you. But my last 2 visit were not good. I had to throw away wigs because the cut of the wigs are horrible, no fixing them at all. One wig DOES NOT HAVE ENOUGH HAIR, you can see right through it. $100 down the drain.
This beauty supply store has everything. I love going but the customer service needs major improvement!!!
I got all the products I needed to start my friends locs. They are big and carry a lot of different products including a large section just for natural and locked hair. There is a large selection of wigs and weave hair. They carry some other beauty items like cheap makeup and a few clothing pieces. Just like any other beauty supply store but much bigger
Oh well, my children of mother wanted stopped by place to shop there. She bought 2 biggest baggage of stuff. Nice out shopping. Price is not bad.
Great selection across the board. Huge store! Cashiers need more customer service training. Very unprofessional. Five stars until I checked out.
They have a large variety of products and different items.
Big store nice variety
Theyre always helpful
The staff was rude and dismissive. I will find another beauty supply store.
Good selection of wigs. Not very good customer service.
Has everything..... Good customer service
Their return policy or should I say lack of one is ridiculous!!! When did we start following people around in the store like theyre going to steal something??!!
No one offered to assist me, I had to go and find someone. She did okay.
The prices are high the taxes are ridiculous but they do have the items you need!
Great prices customer services fare very slow at checkout extremely slow at checkout
So this is like one of the biggest beauty supply stores Ive been to in/near northwest Indiana and I loved it. The variety is vast and organized and the prices are reasonable. I will definitely be a a frequent shopper.
I Love that they have a variety to choose from
Well stocked, good staff
Every time i come i always find the right style i always want and the staff is always friendly at least to me
They make me uncomfortable, because I had my child in the stroller. This asian lady look as if I had something in the stroller
I had to return an item that indicated on the receipt you have 14 days to return they told me nothing in the store can be returned because of Covid, if that’s the case nothing in the stores should be sold, the store is not sterile, nobody wears gloves, and most items on the shelf been there for a while. They are taking advantage of the Covid crisis and their Loyal customers which consist mainly of African-Americans to increase their sales by not recognizing some items may need to be returned. I think they should be ashamed of themselves and if they keep this up nobody should shop there anymore. Let’s start opening businesses that will never go out of style For Ourselves!!!!!
She got what she was looking for quick
I think the prices are a little high but the staff was friendly and knowledgeable.
I only gave this store 5 stars because they always have everything that I need.. Customer Service is terrible, cashier always talking when ringing out your order...Majority of the time they never greet or thank you...They need to step it up..
Their prices are decent 8you get plenty of help. A great place to find 100% natural essential oils.
I love this place
Supplies are on point but the customers and the service needs lots of work on attitudes
When I need hair, lipstick, hats, color I GO HERE EVEN IN A SNOWSTORM, TORRENTIAL RAIN, AND HOT WEATHER, they have it ALL😂😂😂❤❤
They have people following you around in the store and that makes it awkward when shopping. I get it, people steal, but following every black person who walks in your store ain’t the way to handle it.
Always have what I need
Ive been going here for years. Ive never had a bad experience. They always have lots of people there to assist you
I found everything I needed hair care products w e r e outstanding
The employees werent helpful or friendly. 😡
They still boarded up. But open. In so disappointed they were looted. They have always hired young ladies for employment and the store stays clean. But the wig department managers are bit aggressive unnecessarily. 87th Beauty Supply, the old Best Buy has rules that everyone follows and were not harrassed during our stay. Be nicer and we can rank you guys higher..Stop being rude to loyal customers..... for the wig department only.
Hadnt been here in a while since I moved. I visited today to a whole new set of wigs and a slight readjustment of the setup. I was pleasantly surprised! Found a really nice wig at a great price! I can always count on them for a sale!
I loved it I got myself a lovely hair piece
It was a safe place for this time. I also found everything that I needed. Going there next time.
Never had a problem with the employees. LOTS of things to choose from, prices are a bit high but I like that there are black employees, not owners but I guess we will get there eventually but they do have tons of brands of different hair products. One of my favorite beauty supply stores to go to.
This place is awesome they have a huge selection of wigs and hair in hard to find colors and they always have good sales
Great variety and helpful staff
GOOD on merchandiseGood service
I will never shop there again because they follow me through the store like Im going to steal something
Not really going out of business 50% off just to get you in the store.
Mistake, this place has no business in our neighborhoods. First off you cant get a refund on anything and maybe a store credit on very little. Please do not ask to use the restroom as you are entitled as a paying customer. Its OK for us to spend our green in this store, but you have little rights, perks or privileges because you are black. In my experience to purchase a wig, you really must try it on for a variety of reasons, in here you cant supposedly because of covid 19. So if you you cant try it on and get home and it does not fit, then you are SOL because you cant bring it back. I am so angry 😠 at how we get treated.
Great service
They have a nice selection, but a lot of their wigs are overpriced -sometimes overpriced by $50 or more as I see the same exact wigs for less online. I only go there when I need something right then and there.
Always pleasant atmosphere. They have what I want at a reasonable price.
SUPERB SERVICE & WIGS & BEAUTY PRODUCTS! ALWAYS great friendly staff! Every type of wig ! $1.00 Cash for stocking cap to try wigs on. FAR BETTER QUALITY than shop in nearby wig store! Fabulous Pricing & FAB DEALS! An Emporium of Beauty for ALL WOMEN OF EVERY RACE! Talk about Ladies Day Shopping Trips! Plus, SUPERB, FRIENDLY & RESPECTFUL MANAGEMENT!
Got what I wanted..but store kind of off. Cashiers up front one helpful. The one who checked me out didnt say a word bird looked at me. Just kept looking or reacting to her phone.
This beauty supply has everything! Nice prices and always a hair or wig sale. The staff is Bey friendly and helpful. My go to for local beauty needs
One of my favorite beauty supply stores. they are clean, overstocked with llemty of items, nice staff and duro.g this pandemicbu can go in the store to do your own shopping. I recommend 👌 this beauty supply who is looking to do hands on shopping for themselves.
I love this store, we had to get a wig for our mothers funeral and everyone in the store was so helpful. We found the perfect wig. They have an amazing selection of everything you could ever need!
2nd time being in this place. Love the it. Will be going back again soon.
A senior with a cane waited on me right away
The store attendent was so nice and patient with me and my sister while we were picking out wigs. She took her time and showed us many styles.
Most things are priced good and the girls that work here are always helpful. Lots of variety too! The only problem is some of the wig prices are double what they are online. There was a wig here priced at 98.99 I really liked and it 48.99 with a $5 shipping fee. And its always like this here for most of the last 4 rows of wigs plus ones behind the mirror and counter space.
My favorite beauty Supply!
Lot of things and I was there with my fiancé
So many choices! Clean, well lit, PLENTY of parking, ALL your beauty needs in one place + jewelry, clothing items, grooming for men and women. Helpful staff.
Purchased a hairdryer 2 days ago hairdryer shuts on and off and doesn’t properly work I called the store who informed me that there’s no refund due to COVID. Now I’m stuck with a hairdryer that doesn’t work what a waste
They always have EVERY product I am looking for!
Very huge place. Lots of wings and beauty supplies to pick from. Lots of help on the floor and very clean. Good deals. And most important they have parking lots of parking
Purchasing merchandise here is similar to buying drugs on the street. Once you buy it you cant return it. They say no returns due to covid which baffles me because, wasnt the merchandise shipped here?
Well stocked, clean and neat. The employees are helpful. Good service 👍.
This is definitely the biggest beauty supply store Ive visited. They pretty much have everything you need for your hair including a huge wig selection.
Last minute shopping bfor they closed, I found what I needed and some 👍😃
Area is rundown..
Great customer service 👏 👌 👍
Love this place. Prices have increased somewhat but best place for crochet faux locs!
When I visit from NY/NJ, usually 1x a year I make sure to get over here to buy a couple of wigs before leaving Chicago. I do not think I have come across another beauty supply store, but more importantly a wig/hair supplier with so much to choose from. Sometimes it can be overwhelming, but then at that point Ive already made up my mine to purchase at least 3 wigs. Also the staff is really helpful in comparison to many other beauty supply stores. Love this place and will be back in a couple of weeks to stock up!!!!
Can always find what Im looking for