Though todays experience was at the Roseville MI and Troy MI stores due to convenience, I must acknowledge my first encounter with Cassandra at the Canton MI store on 01/18/2021 approx 5:56 pm. Cassandra was super helpful, actually more than helpful through our shopping experience. She also encouraged my wife and I to sign up for the BEYOND + program, which has already saved us hundreds of dollars. Thank you Cassandra!!!! We look forward to returning to the Canton MI store!The Halls🙂💯
Not surprised they are going out of business. Wouldnt even accept store credit.
This store was having a closing sale. Employees were very helpful with assisting with the carts I had. Thank you for helping find the email coupon.
Such a great store. So sad its closing for good. Everythings 20% off right now, emptying fast!
Great place for home goods when it was open. Now closed.
The cashiers are so extremely rude here. The dark haired girl behind the pickup counter had serious attitude problems and everyone else isn’t far behind. Highly recommend any other Bed Bath & Beyond...but save yourself the trouble and avoid this particular store.
This location is going out of business so not tons of stock, however even on clearance their prices are crazy high!! I would not shop here at regular prices and really only wound up getting a few tiny items on impulse.
The store is closing. They had in the final close out of sales. Not much of an advantage over the 20% off coupons
Christmas gift for the Dog a large dog bed. He gets a New one every year. And he loves it.
Nice store had everything I was looking for and even a couple things I wasnt looking for.
Everyone that works here is so nice. They really have the best staff around, and they represent Bed Bath & Beyond. They deserve a raise. They go above and beyond to help you. And I love all the products that they carry. You must check them out. If they are out of the product they will be glad to order it for you and I think that is a nice touch.
Lots of sales floor associates and cashiers. Great deals, awesome products. Very friendly and helpful staff. Joined the membership for $30 & saved about $93 off our total today. Im not easily impressed, but this did it.Best place for gifts, home, kitchen, bath, and prep for holidays.
Used the curbside service. Employee was friendly and pretty fast.
Great selection of flatware. 20% coupon helped with the price!
I love browsing. I always find something I needed but forgot about.
Worst customer service ever!!!! If you know curtains have a known defect, pull them instead of having a customer drive 3 hours, round trip twice!!!!! Not even an apology
Truly need to improve their pick up policy.
Although they are going out of business, everything is still very clean and everyone is still very helpful.
Covid-19 protocols are clearly posted at the entrance and in the check out line. The staff was very helpful and followed the posted protocols. The only concern is the entrance and exit are through the same door.
Nice store that has hood deals and friendly employees. When youre there make sure you check out their as is clearance section because they may have something you want for a good price. But remember the product will be as is
Ok store i think a lot of things are over priced!
This location is very underrated because it is so great! The layout is very open and uncluttered, the associates are helpful and the selection is fantastic! Store was super clean and very easy to navigate. Despite its busy location, the store wasnt crazy packed so it made shopping way more enjoyable
Used curbside pickup...very quick.
Clean, well organized and a few bargains found. The store is serious about COVID-19 with social distancing remainders throughout the building. Prices are a bit on the high side.
Since this store is closing, everything is at least 30% off now.
Great store. A bit pricey but you get quality there
It is so great to see a busy store adhering to social distancing, masks and customer service!
Very helpful staff. Store is clean and well organized! Item I wanted wasnt in stock so they ordered it to be sent to my home. I shop there looking for unique items and good prices. Their coupons are terrific!
Well. When ordering online, expect complications... Curbside pickup was a disaster.
Going out of business but not great prices
Very organized... Prices are reasonable.. I like their sheet sets. Their bathroom prices are pretty reasonable... But, I do love their sales. I am a rewards customer and the coupons never expire... Who doesn’t love that 😊😉
Big sale going on!
Great store...very well organized and clean. Great selection.
Christina at the bridal registry services is so sweet. Dave, the manager is also very nice and so was the sweet cashier helping me. I believe her name was Rhea. I went in there yesterday with my aunt and cousin and I can tell they were short staffed. Even being short-staffed, they maintained their professionalism. Having been in retail myself, I can really appreciate that. Thank you, David, Christina and Rhea.
Excellent staff. Excellent products.
Very pleasant staff.
Staff was helpful and friendly. They made sure all my requests were met.
I have noticed some very positive changes in the Customer Service at this location recently and it has made a positive affect in the way I feel about shopping at this location. The employees here are more friendly and helpful...I even got a Hello today 😊 Awesome ! I hope it keeps up
Very pleasant woman in the window treatment department was so helpful and really went above and beyond. Im just sorry I didnt get her name.
There was a lady by the name of Kim who was very helpful and polite. Made my day.
The Manager was not very reasonable about a return, would refund money but would not even exchange. Since I bought the Keurig on special I would have to pay $30 to get the same unit. This is wrong and would not shop at this store. I was very disappointed and up till this point have been pleased with bed bath and beyond. WARNING check out new return policy before purchasing.
There is a large variety of nice looking items. However, choices are very limited if you want a darker traditional style and a bold color palette. It is difficult to find curtains and sheet sets that work together let alone match. There is a limited color scheme for all textiles and they dont feel like the best quality for the price. Prices are a bit too high for many things.
They have some nice items and the employees are nice. The store is starting to look cluttered and old though. Also they used to have a lot more bedding that i liked not so much now. Its not nearly as nice as when it first opened.
SHOP IN STORE, HELP SAVE ANOTHER BRICK AND MORTAR!! Bed Bath & Beyond is simply a staple store, offering a wide variety of items you cannot find everywhere, with a range of price points. GO IN, See an item, Touch the display, get real person assistance, and Dont PAY to Send something Back that you end up needing to return!
Horrible customer service! Internet says they have good return policy but if you want to just exchange the broken product its ridiculous. Never buying there again, Ill go to kohls or amazon.
Excellent customer service. I always enjoy going to that store. The employees seems to go out of their way to assist you. From assistance on the floor to explain the best way to use your coupons.L. NelsonCanton, MI
I always buy my sheets from here. Super soft and they have a tag that tell you which way they go on the bed
There was a mistake on my purchase so I went back inside. I was owed a refund of 7 dollars. Took 30 minutes for the manager to figure it out even though I explained it in great detail.Love the store but, like all other bbb stores I have been to, their service and staff let the store down.I will continue to order online as much as possible...
This store has great selections with good price, make sure you keep the coupons handy.But it was very hard to find the associate for help.
What an amazing store.Professional, helpful service and pleasant employees. It appears the store manager is doing a great job.
Hands down the best location i have ever been to. Employees were very helpful and professional in helping me find waht i need
Nice and clean and good clearneaces
I did my research online and went to the store to buy a specific vacuum. But I took a wrong turn when I entered the store and was wandering around aimlessly when a friendly employee asked if I needed help.I told her I was looking for a vacuum cleaner and she immediately took me to the right department and introduced me to an employee there. He helped me find the machine I wanted, confirmed it would be a good choice for my intended use, and loaded it in my cart for me. Both employees were pleasant and professional and I was done with my shopping trip in 10 minutes.
I loved my purchase. Great discounts with coupons!
Didnt do returns
Always well stocked and have very helpful staff.
Going out of business
Has sooo much stuff!! Have to always have a look at the whole store, always see something good.
I love this store in fact I can get in trouble sometimes as I think I need everything lolHonestly it is my Favorite store
Always an adventure in beautiful things that are also useful.
Awesome experience!!My fiance and I went into the Canton store this past weekend to register for our wedding.The saleswomen, Sandy, was so helpful! She registered us on her computer, asked us questions about our wedding and what we are looking for, gave us a lesson on how to use the scanner, took us on a tour of the store, and offered her opinions and advise on items to (and not to) register for. In the beginning she took our coats and gave us bottled water when she came around to check on us later. We felt like VIP! Though some prices seemed a bit high for a few items, I would recommend registering here to anyone. :)
Service is good. But the billing staff can be little nicer
Great service very clean store wonderful employees wonderful management had a wonderful experience.
Love their curbside pickup
Customer service ..is great at this location
Clean organized and a great clearance section
My visit was fine, just one thing I understand is, why if youre looking for a particular item, why I have to go online for that item if the same items are in the store.
I called the Canton, Michigan store to find out if they actually did have the item in stock that online Bed Bath and Beyond indicated it had. A very pleasant voice answered the phone and figured out which department to route me to. Another friendly voice answered and was able to confirm they did have the item in stock. I told her I was going out there to get it. She offered to place it on hold for me at the Customer Service counter. When I arrived, sure enough it was there. Made a somewhat crappy day for me end with a big sigh of relief.
Not alot of stuff, empty shelves
Your store is always top notch.I love to shop there. Theres always someone to help. Carol Slusarz
No clerks to be found. Had to wait for the cashier to page someone who was very helpful but product was not where it should have been.
Store is very congested. It did have some good sales for glass drinkware. Not all items had prices. Cashier was very nice and no lines.
Excellent customer service
Everything is 20-30% Off
Service was polite,helpful
Well stocked and clean.
This store has Everything. If you have a house or an apartment you are guaranteed to find something that you want or need. This store is so fun to shop at.
Very helpful employees one store had what i wanted. Shop there often.
Terrible customer service
I found the best therapeutic pillow...great sleep now, the My Pillow isnt it either.
Out of the trash bags I needed again, after paying $100 for the trash can, computers were down again, will never shop there again.
Employees are always very nice. In will maximize at your coupons.
Always have what you are looking for. Keep those coupons because you never know when youll need something.
In general, these stores need to be revitalized. Nice selection of merch, but they have just gotten old and messy. Not a fun or interesting shopping experience any more.
Love shopping or just bro using. One of my favorite places
The store is very low on just about evertthing !!!
Awesome products and is just an all-around great store
Good place to find some of the home decorations that are not easy to find unless looked online.
Best store ever. If youre looking for it they have it!!
A typical Bed, Bath and Beyond. Lots of interesting merchandise and pleasant employees.
I L💜VE this store, its one of my favorites . 👍👍😃 . And I love that they give you 20% off on an item .
They could use another person at the register
Clean store friendly staff eager to assist you in your needs
Love this store.im a gadget guy
Found exactly what I needed! Lots of options. Clearance was a little hard to shop through. Lots of open, broken, and messy items.
This is a great place with reasonable prices if you use a coupon