We love our new mattress! Jorge made the entire experience so smooth, from when we made the appointment until he brought our mattress to us. His customer service is impeccable. He is very knowledgeable and he truly believes in the mattresses he sells! Thank you Jorge!!

I love my mattress and my platform I love that they did a monthly plan. Also customer service and putting the bet up in the house also the delivery was reasonable when I need another I will definitely come here thank you Mattress By Appointment. Jorge Alvarez I appreciated all the service you have done for me you are the best.

This place is the one and only place you should be getting your next mattress. Jorge will give you the absolute best customer service possible. He clearly cares about his customers. I love my new mattress from Mattress by Appointment!

Great customer service, very professional and friendly. 10/10. Will definitely recommend.

My daughter and I purchased a mattress from MBA! Omg!! The customer service is excellent! I was very impressed with the quality of the information provided regarding the mattress we purchased. The delivery was fast and on time. I am highly recommending Mattress By Appointment to my friends and family! Great place with great prices!

The professionalism and the amount of knowledge explained with clarity, pertaining to every detail of every mattress and frame available made my purchasing experience one to remember.

Experience was wonderful! George was very informative and prices were very fare.Friendly and fast service. Thank you again!

Will definitely use again! Jorge was awesome and helpful. I needed a mattress ASAP and he went above and beyond with same day delivery!! Not to mention his prices are unbeatable!!!

Definitely would recommend to anyone in the market for a new mattress. Jorge was very knowledgeable of the Mattress’s he had in the show room explaining in detail the difference between the beds. Allowed us plenty of time to decide which mattress we wanted. Didn’t rush us or wasn’t pushy and or just trying to make a sell like most places I really liked that thank you Jorge. Great customer service. And wonderful business and great prices. I will definitely be going back for any further bed purchase I may need. Highly recommend.

Jorge was so easy to work with and knowledgeable. Great experience all around...i would definitely recommend and with the one on one attention you receive takes the customer experience to another level....thanks Jorge we are sleeping comfortably now

Jorge is amazing and one of the kindest people I’ve ever met. I strongly advise if you need a bed talk to Jorge

Jorge was great! He helped us understand and decide on the perfect mattress for our specific needs. If youre spending a quarter of your life in a bed it needs to fit you perfectly. The guy knows his product for sure. Thanks for the great experience. Highly recommend

Jorge was amazing from beginning to the delivery of my new amazing mattress! His customer service is amazing! As well as him being a great person in general! He is very patient he doesn’t push a sell on you and is very understanding! I would recommend him to all my friends and family! Will add a photo soon!

Friendly and very knowledgeable. Went above and beyond to help us and we are refering him every chance we get. Much appreciated!!!

Talking about customer service!! Jorge is the best!! He’s very knowledgeable, in which I learned so much about mattresses!! Goes over and being to please his customers and he’s very patient!!Making an appointment was very easy and quick!! He responded right away!!Will definitely recommend to everyone!!👍🏾

We had an awesome experience. Our son loves his new mattress. Customer service was top notch and we was treated very well. We will deffintely be returning in the future for our other kids a mattress.. I highly recommend this place for your mattress needs. Jorge was a very nice and respectful person to work with.

I’m always very weary about buying from anyone. I searched and found this place to be rated the highest around me so I figured I would try it out. I ended up finding the mattress I wanted that day and learned a ton about mattresses. Also my two year old was treated amazing I didn’t feel as if we was a hassle and I also didn’t feel pushed to buy anything. Jorge has been nothing but amazing he has helped with any questions I’ve had and even after I got my mattress I thought I made a mistake because the mattress was stiff and my body needed to adjust. Jorge explained that to me also and now a week later I LOVE my mattress and sleep so good. So if you want good service and a great mattress go to this place it’s amazing.

Great experience, wonderful customer service and we got an amazing mattress, box spring, and pillows. I highly recommend anyone looking for a new mattress to shop here 😁

This owner went above and beyond to help with everything we needed and had questions about. He gave us the best deals then anyone else could. We most definitely will be back in the future on our next purchase on new mattress. Thanks for all your help and we appreciate everything.

This is a great place to get an inexpensive mattress.

What an amazing selection of mattresses! Amazing customer service! It doesnt get better than this! If you are in the market or know someone who is... You will not be disappointed! Jorge Alvarez will go above and beyond to meet your needs! 😴😴 For a better sleep call him!!!!

Jorge was very helpful in helping find the best mattress. Very reasonably priced.

I am so grateful to have found Mattress by Appointment! Jorge assisted me in finding the perfect mattress for myself but what sold it was his integrity and genuineness. He is dedicated to ensuring that each customer that walks into his office leaves with a smile. Thank you, Jorge!

This place has the BEST customer service! Jorge is great! We were able to get our mattress the same day, and the price was unbeatable.

What a great experience I had today! I am so happy with my purchase and the customer service was top knotch. I highly recommend!

Very great product and customer service was very great‼️ they actually make sure u are well satisfied before leaving the store I recommend anybody if u looking for great service and good quality I strongly suggest them

I was given the best service today! I came in with expectations of simply buying a mattress but instead had such a pleasant experience. I would absolutely recommend seeing this young man. He was beyond helpful, knowledgeable and so friendly that I would send anyone his way! Thank you again I love my new bed 🎉😁

Amazing customer service.

Jorge was so helpful and friendly helping us find what we needed! Highly recommend, great quality and affordable prices. We will definitely come back for our future mattress needs!

I just cant find enough words to complement the people at this place. Service beyond service. Professionalism respectful, courtesy, and costumer oriented. They want you to leave their place having an overall satisfactory experience. Excellent prices, and convenient and easy ways to play.Great variety of mattress, If you ever need one. . This is the place to go. Thks for your service Jorge Alvarez

Great experience he is very helpful.

Jorge Alvarez was extremely knowledgeable and friendly. He even delivered and unloaded them by himself because my son had to run our slats back to lows to be trimmed a inch. I was extremely thankful for his service today! Both in the showroom and same day delivery!!!I’ve already given a referral to a friend, too!!!We’ll definitely be doing business again in the future!!

Very affordable and awesome customer service!

Couldnt have asked for a better experience shopping for mattresses. Setting up the appointment was easy. Communication and customer service was excellent. Showroom was clean. The private appointment was good because we had that one on one attention. Jorge was friendly, courteous, and knowledgeable. I definitely recommend Mattress by appointment

I cant say enough positive things about the shopping experience at Mattress By Appointment. Jorge took his time to explain the difference in each product. He knows his stuff when it comes to the products he sells. I felt no pressure to buy the more expensive mattress at all. There was no rush, he encouraged us to take our time and to be sure. Jorge sent a text a few days after our purchase just to make sure we were satisfied. This type of service is a rare find in todays retail experience. True customer service!! I encourage anyone who is looking for a mattress or whole sleep system to be sure you go by Mattress by Appointment and give it a try before you make a final decision. You owe it to yourself.

I talk to George week before last to set up an appointment in which I canceled twice so I made an appointment for today, and he didn’t even question the value of my setting an appointment. To be honest I would have if the roles were reversed, but today I went in just to possibly look at a bed. From the moment I got there here seemed to be real serious about finding the right match for me not sell the most expensive product, and when we started talking money he was very in tune with what I needed to hear he made the whole process from initial call to sell to even helping me strap it down to my truckI suggest if you want to be treated like a person not a money tree talk to George at mattress by appointment in Cartersville ga.You won’t be find a better person to work with

I was very satisfied with the service. The owner was not only friendly but seems to care about more than just making a sale. He helped me choose mattresses according to my need and not based on price. I appreciate the dedication to his business and yet dedicated to the customer! He also delivered same day and helped set everything up. His services all around were amazing!!! Thank you George!!! May God bless you and your family.

Jorge was AWESOME. My first mattress buying experience was seamless and easy thanks to his help. He even made the delivery himself that evening so we could sleep in the new bed that evening. Sending everyone I know to him. 10 out of 10!!!

Amazing place and Amazing Guy running it

Staff was friendly and very helpful, took time to give us detailed info and make sure we were getting exactly what we needed. Great place!

Definitely affordable and excellent customer service!!! This will be our place of business for mattresses!!! Thanks so much for our new king size comfy bed!!!!

I needed an mattress VERY BAD! I seen Jorge company sign on the side of the road, so I called. Jorge answered right away and I was able to come in within the hour to come look for an mattress. The service was AMAZING. The prices was EVEN BETTER.

Great customer service! He was very helpful and we received a GREAT deal!! We love the new bed and pillows! Thank you!

Jorge was awesome! Super helpful and answered all my questions.

Purchased a twin mattress from here. They didnt have what I needed but picked one up from another location and I had it the same afternoon. Great customer service!!

We have bought three beds in the last 10 years and they just seamed to not work out after sleeping on them for awhile. We hurt every morning when we got up. We have never had anyone explain so much about a mattress to us and now we understand. Very knowledgeable about the products. Will buy another bed later for one of our daughters. Very professional and reasonably priced.

My husband and I purchased a king size mattress at this location from George and we had such a great experience. He met our every expectation and gave us the best customer service. George really wanted to help us find the mattress we were needing and was SO kind! We absolutely love our gel foam mattress and are super happy we came to this location!! Highly recommend to give it a try!

Jorge is a good honest hardworking man! Gave me a great deal on 2 box springs and a full set and even delivered them same day by himself! I’m all about supporting local businesses. I would highly recommend going to him 👍🏼👍🏼

Our personal experience with Mattress by Appointment was excellent! Jorge went above and beyond to make sure we were took care of. I will be shopping here again. Customer service was excellent. I will be telling family and friends about Mattress by Appointment. Thank you Jorge for your help, time, and dedication! We are two very happy customers!!!

Couldn’t wake up another day with back pain on my old mattress. I reached out to George via messenger Friday night and had an appointment first thing Saturday morning, and a new bed in my house by 3:00 pm! We are IN love with our new mattress. The best quality, comfort, and price out there! George provides the best customer service, and just made us feel like family though the whole process. Thank you so much! Very pleased.

Jorge was a big help and really explained everything. Was several hundred dollars less than the retail place wed checked out before for a king size mattress, and for a better one! Very happy with our purchase and the help provided.

Affordable prices and great service💞💕

Very professional, caring! I didnt have a worry or a care. Jorge made me feel very comfortable with my purchase. Everything was fast, and easy to do. There were no hassels and he didnt pressure me with a my choices. I bought two queen sets and I am very pleased with them both! Thanks again!

Jorge was great! Answered all questions and wasn’t pushy. Even delivered my new mattress the same day.

Great customer service, we made our appointment with Jorge, he was very courteous and helpful, he guided us to find the right mattress and bed to fit our needs. The process was fast and easy, he delivered our bed and did the set up for us making sure everything was working properly! Will definitely be referring friends and family.

Jorge is a one man working crew who is truly dedicated and most importantly honest. He is not out to just make a buck your complete shopping experience with him is his overall concern whether you commit to a purchase or not. I will be recommend him to anyone I know who is inquiring about a mattress purchase.

Big shout out to Jorge. Very good pricing and very informative! Great guy. I will def send referrals his way.

Awesome service! Jorge was super helpful and very professional. Will definitely recommend to friends and family and will do business again in the near future. Thanks Jorge!

My experience with Mattress By Appointment has been awesome from the great customer service down to the delivery of my AMAZING MATTRESS that I love so much ♥️My previous mattress was causing back pain in the morning when I got out of bed. I now feel rested and ready for my day when I get up. There are finance options for almost everyone!Last, but certainly not least, I can’t say enough about Jorge/George. He’s a great guy that I respect and would buy from again without any hesitation whatsoever!!!

Superb experience and Jorge is very knowledgeable. He will answer any questions regarding the mattresses and is willing to work with you. Try it to believe it!

We enjoyed the process of purchasing a new adjustable bed system! The service was great from start to finish, and the price was very good! If you need new mattresses or beds give Jorge a call!

Jorge was super helpful and friendly. He made sure he answered all of our questions. We were in and out in about an hour or less. He took his time to explain each set. Highly recommended by us.

Super friendly and very professional! Definitely recommend if looking for a new mattress!!Great experience🙂

Jorge is an amazing guy! It was worth the cost and the price! You won’t be disappointed with how much he helps you pick the perfect mattress! #HeCaresAboutYourRest

This company made it very easy to purchase. He knew his stuff and went above and beyond to help me find a mattress for my child. I would recommend him to everyone and look forward to coming back in 2019!!

Thank you George for such a pleasant experience purchasing a mattress. I appreciated the wide array of inventory to choose from. Most importantly I appreciate you, your service and your intergity. It is a pleasure to deal with local business owners that are reliable, honest and people of their word.

Great customer service! Jorge is very friendly and helpful. Fast and easy delivery of my mattress. I definitely recommend them!

Very happy with my purchase! Jorge went above and beyond to get the right mattress set for my antique bed. Will definitely refer anyone needing a mattress to Jorge at Mattress by Appointment in Cartersville!

Mattress by Appointment is the name. Customer service is Jorges game. I have to say, He really does use the NO PRESSURE approach whether its on the phone or in person. He answered ALL my questions, whereby making ALL my hesitations go away with his endless knowledge of mattresses. Followed by, the continuation of information when delivering and setting up the mattress. He has a GREAT selection to chose from, and the pricing is very affordable. Not to mention, the 3 no hassle financing options.

The owner was very detailed about his products. Also willing to take time explaining about the warranty. Seems like a nice guy.

This place is ABSOLUTELY FANTASTIC!! Jorge Alvarez was a HUGE help, answered every question that me and my husband had AND even delivered to our house that was nearly 45 mins away and helped put it in the room. I HIGHLY recommend giving this man your business!!!Thank you so much Jorge!

This is a great place to buy a mattress. Personal service, good quality, and the prices are reasonable. Thanks so much, Jorge!

Jorge was so helpful in helping us pick out the perfect bed set within our budget! He answered all of our questions and delivered to our house the same day. We will definitely be referring people here.

Jorge is a great guy and goes above and beyond to help you out and make sure you are satisfied with you purchase. Thank you again.

I had a wonderful experience dealing with Jorge and his wife at Mattress By Appointment I got a beautiful queen top mattress the process was very smooth and easy they also offered same day delivery and I appreciated their hundred day financing if youre in market for new mattress I definitely recommend them.

Very nice! We loved out experience. He worked with us to help us get a bed wed love ^~^ and the same day delivery is great by tonight Ill be sleeping on a new mattress even sells protectors fpr the bed so it stays in great condistion ( We have a 18 month old and he can make a mess) cant wait to lay in my very own bed !!! Thank you Jorge!!

Jorge answered all my questions. I had not purchased a mattress in a long time, so needless to say, there were many. He delivered the same day. The process was smooth and easy. I’ll definitely recommend him anytime someone needs a mattress.

George did anything he needed to . To make a sale and get his bedding to me when he said he would.i enjoyed meeting them and doing business and would highly recommend them.

The gentleman that runs the shop was really helpful and nice will come back

Top notch service. Very nice place!

Very professional, speedy delivery and great prices! Very eager to get you sleeping on a better bed set with plenty of financing options.

Great customer service. Will be back in the future.

I am very pleased with my purchase and experience with Mattress by Appointment. From the moment I inquired about a mattress to the time my appointment was set, I received nothing but great customer service. Jorge was extremely helpful during my visit and understood my needs. There was no jerking me around with upsells or trying to push me into spending crazy amount of money, he simply understood what i needed and provided insight on the products available. I had my appointment in the morning and i had my mattress at home by the afternoon, their delivery was top motch. Great experience and will be returning as a repeat customer in the future. A+

Jorge was very professional and nice as well as very helpful! I will be letting others know about Mattresses By Appointment for sure! Thank you Jorge for everything

Super nice guy and really knows the mattress business. Give him a call i promise you wont be disappointed.

Good place and also great prices on beds go check them out .

Really great experience, kept my purchase within my budget, even made a few exceptions, great customer service, awesome payment plans with no interest, overall great experience would recommend this company and would make additional purchases in the future.

Awesome place with great prices. If youre looking for a place to buy a quality set of matress and box springs, this is definitely the place to go. Jorge was very knowledgeable and professional from the time I spoke with him about making my appointment until he delivered my order to my home .I would most definitely recommend Matress By Appointment.Again, Thxs Jorge I will see you soon.

Excellent customer service, very knowledgable about every type of mattress. Most importantly you can’t beat those prices.

Jorge was very kind and took his time to answer all of our questions. Customer Service was above and beyond expectations. Great experience!! Definitely recommend him and we will be back in the future!

Great prices and great product. Jorge was awesome and really helped us out. Recommend to all.

Jorge was very great patient person. I will buy again, again. Thank you so much.

Fantastic to work with, he will go out of his way to help his customers, does not pressure you to buy, but takes good care of his customers

Very polite and honest. Would definitely do business again.

Very knowledgeable and attentive!!!! I didnt feel pressured to purchase. Im very happy I shopped with Jorge.

Love the display set up & the owner was very nice.

GREAT experience! VERY helpful, VERY knowledgeable, fast and friendly service.

Great service and great price

Very professional. Great product!! Will definitely recommend to everyone!!!

Very helpful and professional would recommend to anyone looking for a new bed