Phenomenal experience from start to finish! The technician was nice and explained all the tests to me. Dr. Badwan took the time to explain to me how to take care of my eyes. I am also terrible at picking my own glasses and Rick helped me through the whole process. I didnt feel rushed at all and he answered all of my questions. Ultimately ended up picking a fabulous pair that really complimented my features.It was a little pricey for my student budget but they accept Care credit which is a huge plus.If you are looking for a place that actually cares about its patients then look no further. Overall, very kind and knowledgeable staff!
Dr. Badwan and staff are fantastic! They are professional and personable. They go out of their way to help and definitely care about your family’s eye care. Highly recommend!
Everyone was friendly and nice, and very helpful. Overall a very nice experience.
The entire team was delightful. Everyone was very helpful, professional, and fun to work with. They make getting your eyes checked fun!
I had a great experience at Wake Family. I received the special attention I was hoping for to get a custom tailored prescription that was practical for my needs. Both the tech and Dr Badwan understood my concerns and desired outcome and tweaked my prescription to achieve it. Dr Badwan took the time to prepare test glasses twice and walked around with me to make sure I was content with the results. The tech allowed me to turn down a couple complimentary tests I didnt want without pressuring me, and there was no pressure to buy anything at the end. That said, they have a good deal on frames and lenses that comes with benefits of buying in-house so Ill likely buy my glasses there. The entire staff was friendly, cheerful and helpful and after hearing my great experience, my sister is already interested in going there for her next exam. Highly recommend this place
I’ve been with Walker Family Eye for a over 5 years now!Dr. Badwan is so knowledgeable and focuses on the wellness of our eyes in addition to the physics and mechanics. I feel safe with him and the team as they are great with communication and serving their clients.Quality. Care. Education.I feel better equipped and empowered after every visit!With appreciation,your lifetime client
Amazing people, very nice and really professional.Experts Doctors, very cooperative, kids love them, they are one from the best medical services I ever seen in my life. I am really thankful for them .
Dr. Amjad is one of the best eye doctors in the Triangle area. He gives the patient enough time for examination and questions. All staff are nice and helpful.highly recommend it.
Dr. Badwan is very professional, personable, and knowledgeable. He answered all of my questions in both medical and laymans terms. His staff is very professional as well as friendly. I am very satisfied and highly recommend him to anyone looking for an opthomologist.
Staff was extremely helpful and nice! First timer and the experience was very pleasant. Dr. Badwan was very personable and great. Would definitely recommend
I switched to this practice about a year ago and am incredibly impressed with Dr. Badwan and his entire team. Dr. Badwan takes time to figure out unique problems as my eye sight was worsening quickly—but, all other doctors were moving the wrong direction with their approach to my contact lenses. He quickly figured out that the problem was that my eyes were actually, at the tender age of 55, getting better significantly due to a number of factors he has seen during COVID while we have stayed glued to computers. That resulted in way too much power and difficulty seeing close up. By dropping my power significantly, he improved both distance and close-up reading at the same time. I strongly recommend that you consider making a switch—you will find a different and caring approach with this practice.
Everyone at this practice was professional and extraordinarily friendly. They really took the time to listen to me and make sure that all of my eye issues were addressed. Angie, the woman who fitted me with new eyeglasses was exceptional.
It was a great experience, very friendly people and the Dr. is amazing. He explains everything in detail, and also makes things fun as well!
My family has been going to Wake Family Eye for several years. Everyone in the office is courteous and professional. I love that they grind their own lenses for quick service.
Dr. Badwan and his staff did a great job. He knows his stuff and has great “bedside” manner. Angie does a great job helping with picking out glasses! I’m excited to pick up my new lenses soon.
I am very pleased with Dr. Badwan after going to 4 different eye docs for several years. He corrected and found a solution for my eyes. He and his staff are always so nice and caring. They work me in so quickly and I have never had to wait over 10 min. The best as far as I am concerned!! Well run business!!Thanks!!Linda
All of the staff - from the assistants, to the doctors, to the people printing out my prescription - were just wonderful. Made me laugh, made me smile - all around great service.😊
The entire staff was friendly and interacted with my son in a nice and playful manner which made his overall first eye doctor appointment a huge sucess!
Love this please! Wonderfull staff!
Great place!!! The technicians and doctor were great with my six year old daughter. They were all understanding and patient which made her more comfortable through the whole appointment. I would recommend this place to anyone who has young children with eye issues.
Dr. Badwan and staff are outstanding! I can’t explain how great it is to visit this office. The staff are kind, courteous, and knowledgeable at check-in and for the screening part. Dr. Badwan is very insightful and knowledgeable in helping with eye concerns. He’s also fantastic with kids. I can’t recommend this office more.
Wake Family Eyecare is where it’s at! Dr. Badwan is so real and down to earth! He honestly looks out for the BEST interest of his patients and makes the visit memorable with his charismatic ways. Oh!! And if you have kids he is AMAZING with them! It’s like two kids getting an eye exam! Haha My 3 year old will only see him! Go check them out, you won’t regret it!
We have used Dr. Badwan for years! I trust no one else with my family. Highly recommend!
It’s always a pleasure to receive vision care from Dr. Badwan and his friendly staff at Wake Family Eye Care. They are professional, caring and efficient at what they do.
Thank you Wake Family Eye Care for another great experience. I appreciate how you explain what you are doing throughout the entire appointment. You guys are always smiling and willing to help. The dry eye treatment was incredible. I recommend it to anyone who works in front of a computer all day.
Super nice staff members and doctors. There was a 14 minute wait before my appointment, but that is to be expected.
Wake Family Eye Care staff is caring and supportive. Dr. Badwans knowledge in is outstanding, he treating me for Glaucoma suspect and my eye ware need so precisely and carefully. My entire family is very happy with service & care they take.
Ive had an extreme amount of trauma done in the past with my eyes and finding Dr. Badwan and his staff was one of the best things that has happened to me in my eyes I recommend them highly for He is an expert
Professional, knowledgeable and friendly experience. Covid 19 safety precautions adhered to during my visit.
They are professional and treat people so nice. The practitioner walks with the visitor through each step and clarifies every single question that you may have. The doctors are so communicative and hear all the concerns to address them. My wife and I had our annual eye exam there, and we will keep doing our eye-related visits for the next time. I highly recommend this center.
Thank you for a GREAT experience today. Dr. Badwan and staffs were super nice and professional. My family of four has been with Wake Family Eye Care since 2017. Highly recommended.
I really enjoyed the service. All the staff was courteous and fun.
Our whole family has been very well served by Dr. Badwan, Rick and the entire staff at Wake Family Eye Care. We moved from GA and my oldest son had issues that were not previously dealt with properly, Dr. Badwan got him on the right track quickly.Rick found a great pair of glasses that he proud to wear and since they are indestructible I have not had to replace!They are all patient and giving of their time to ensure your needs are met thank you Wake Family!
Everyone at this location is awesome! Minimal waiting time! Everyone is very helpful and cheerful! And; we got to take the new glasses with us same visit! How amazing is that?!!
Our first visit and everyone was SO friendly and inviting. Staff were knowledgeable and prompt and Dr. Badwan did great with my 8 year old!
Very friendly people explained to me in full detail what I needed to hear
Hands down, best eye doctor experience Ive ever had. The staff was incredibly friendly and helpful. Angie and Dr. Badwan were amazing and extremely patient, honest and transparent. I will not be going anywhere else with my eyeball concerns! Thank you=)
Dr. Badwan was awesome. Rick, who helped me find my glasses, was super helpful and went out of his way to help me understand what was going on with my eyes. Everyone was very kind and mostly importantly, they are taking great covid-19 precautions.
The employees really care about each patient and will provide the best care. I always leave with a smile as they are also very friendly and personable while maintaining professionalism.I always have a positive experience. Dr.Badwan did my eye exam and Rick helped me find the perfect frames for my glasses.
Amazing people, the guy who help us with my son glasses was super funny and made my son feel so comfortable. The doctors were making sure he was aware of the situation and made him feel good about wearing glasses.
Very prompt service. I had scheduled appointments for myself and my two girls, one of who is very shy. Everyone was very pleasant and the doctor was fantastic with my girls. The visits were done quickly but with attention to detail. It was also informative, as I learned why my daughter might be more sensitive to light (larger pupils). Also got a referral for vision therapy for my other daughter. Will definitely make this our primary eye doctor.
Had a great experience! I needed to be seen as an emergency and they were the only office that was able to fit me into their busy schedule during the holidays. Everyone was so nice and helpful. I highly recommend this place!
When I picked up my new $700.00 glasses I asked to have them fitted but was told that they were busy and did not have time?
I had a great experience with Dr. Badwan and the rest of the staff. My visit was speedy, detailed, and everyone I worked with was super friendly and helpful. Dr. Badwan made sure I knew everything pertaining to my health and more. I was able to get multiple tests (the goals of which I was informed of) and learned how to insert and remove contacts within the span of 45 minutes, including the time it took to do the new patient paperwork, and I had a very short waiting period. I will definitely be coming back here for all future eye needs!
Great service, they are very nice!
Great place, friendly staff, clean environment, very loving and caring people. Excellent service as always This staff is very family friendly. No other eye care plan take such great care of your eyes.
Dr. Badwan did my vision exam today. He was friendly and communicated well with me about my vision and cataracts.
Extraordinary service, guidance & energy.
We had a great experience here today! The doctor and staff were so kind and patient to my nervous 3 year old. Would definitely recommend if you have small children who need to be seen!
Wake Family Eye Care has been amazing! The customer service is great and even the texting service has far exceeded my expectations! The responses are always prompt and polite! Dr. Badwan has been amazing as well and as long as I live in Cary or the surrounding area I plan on continuing to go to Wake Family Eye Care for all my optical needs!
Dr Amjad and the other staff are extremely awesome and friendly. I had a great experience here.
I have been wearing glasses since I was 10 and contacts since I was 14. I am now 39 and my eyesight definitely requires a high prescription. I was delighted to as tart going to Wake Family Eye by chance. I googled eye doctors near my house at he time and came across Dr. Badwin. He informed me that my prescription had indeed gone up but that the prior eye care doctor I had seen did not carry my level of prescription to keep costs down. I knew my eyesight had gotten worse and my current prescription was not meeting my needs. I have been very pleased with the professional service from the front desk staff, assistants to the doctors in finding me the best contact type for my eyesight. My eyesight is far better and more clear now with these doctors expertise and care. I highly recommend Wake Family Eye Care. They take care of you and make sure they can assist you the best they can with integrity! I admire the feel of a small town doctors office in the way you are treated as a client and the availability of the best contacts that you may receive at a larger establishment.
Highly recommend this place. Dr.Badwan is highly professional. Front desk staff are also very supportive.
Everyone herr was friendly to me and does a good job of explaining everything to me
Very helpful and caring staff! I was able to be seen in a timely manner, Dr.Badwan took care of my treatment and my dry eyes feel so much better!
Dr. Badwan is the best. Took my grandson for his annual checkup. Now I am going to become his patient. And his staff are all friendly, marvelous people who truly make you feel welcome and comfortable. I cannot say enough great things about them and also my grandson was totally at ease through the whole process because they explained everything to him as they went along. I will definitely recommend to everyone!
My experience was great! Everyone on the staff was wonderful and very welcoming!
Dr. Badwan was amazing! He makes you feel super comfortable and dumbs down the verbiage for you to easily understand what it is he’s treating (some docs say things that I simply can’t understand). I’ve had major eye issues this week and saw two other doctors before seeing him. Only regret? Wish I’d found them sooner! So grateful for his team, their kindness and efficiency. Couldn’t be happier to be seen by them.
The worst eye doctor facility ever, not kind over the phone, so strict about an unfair policy and just looking for money not looking at us as people seeking medical treatment.I was so disgusted and disappointed, and so happy that they are thousands and more eye doctors out there.
Very knowledgeable, attentive and polite. Would definitely recommend!
Really liked my experience with wake family eye care. They have great employees all around who are very knowledgeable and the optometrist did a great job explaining everything to me and helping me get the right prescription and glasses for me.
Dr. Badwan is awesome and the staff is very friendly and helpful! Highly recommend!
I always have a great experience here. Ive been seeing Dr. B for the past few years now and everyone there always makes me feel at home. Such a great and friendly staff.
My boyfriend and I have been seeing Dr. Badwan for about eight years now. Hes easily the best eye doctor Ive ever been to. He spends time with his patients and listens to their concerns.The team at Wake Family is also excellent. They always check for rebates and make sure youre not overpaying for contact lenses.
Very quick, professional, and courteous.
Dr. Badwan, has been a blessing for me. I have been dealing with glaucoma for many years and its been very high, since Ive been going to him the last two years the pressure in my eyes is normal and lower than it has ever been.I thank Dr. Badwan for all his work in getting the pressure lower and help me to see so much better. Glaucoma is a blinding disease.The staff is great and very knowledge in doing their work in his office.Thank you all for your hard working.
Thank you for the lovely service! Very wonderful staff and caring
I had my routine eye exam at Wake Family Eye Care. They are so nice and professional. I highly recommend this place.
Amazing COVID protocols!! I felt very safe during my appointment and they have very friendly staff!
Enjoyed my first visit- Super efficient and very thorough! Dr. Badwan is awesome!
The absolute BEST place to go for eye exams and eye wear. Recommended.
Dr Badwan and team are professional, courteous and caring. I always feel that I am the focus of their full attention. I look forward to being a loyal customer for years to come!
I had a fantastic first visit to Wake Family Eye Care this week! All of their staff and office members were personable, helpful and professional. I had a very thorough eye exam. I have worn contacts for 20 years and assumed I was seeing as clearly as possible; however, Dr. Badwan adjusted my prescription considerably, and I am seeing more clearly than I ever have! He was very thorough and patient in explaining the change in prescription to me. I highly recommend this practice to anyone who has recently moved to Cary or who is looking for a change in doctors!
Great place. They are very helpful and nice. Dr. Shenk is great. She was very helpful in explaining various aspects of my diagnosis and eye care.
I have been with Wake Family Eye Care for several years as well as my wife and children. The level of care and professionalism is at peak high every visit. Friendly staff, knowledgeable and experts. Due to COVID-19 Their adjustments to provide exceptional level of safety for our health are clear in every step from the time I arrive in the parking lot to front desk to the testing room. Helpful in choosing the right frame and still practicing safety to the door. The place is spotless. Dr. Badwan has been the best. All my gratitude to him and his team.
Nice and friendly service. Very professional, Every exam was explained.
Highly recommended. I love my glasses, top notch facility, amazing staff, and friendly service.
Full disclosure - Dr. Badwan is my brother. But even as his younger sibling, I have to admit he is an excellent eye doctor! He does especially well with children. He prescribed glasses to my 3 year old daughter (his niece), and Dr. Badwan made the experience of getting glasses so delightful for her. Recently, she scratched her lenses, and the office staff was very helpful in getting the lenses replaced - all while we waited in the car. And now that she has to wear a mask and glasses, Dr. Badwan recommended we use an anti-fogger cloth that he conveniently sells in his office - and it actually works! I tell everyone I know to visit Dr. Badwan, and not because he’s my brother, but because he’s the best at eye care.
Thank you Dr. Badwan and staff for a great experience!
Dr. Badwan and his staff are very thoughtful and helpful. Dr. Badwan has a great connection with his younger and older patients.
Great experience! Short wait and staff was very thorough. Dr. Hopkins was fantastic and super friendly.
Nice folks. Very professional. I had an emergency issue and they got me in within 2 hours.
Started going to Wake Family Eye Care for dry eyes. They have several treatment options, including lasers. They communicate extremely well and offer you appropriate optional treatments. Over the years I had built up a lot of anxiety due to my dry eye syndrome. But both Doctors have been very helpful and Valerie has made me feel very comfortable during the procedure. I definitely recommend them for their knowledge, experience and more importantly, because they treat you like family.
I am so thankful that I find this place!I had an issue with my right eye that bothered me for my last 2 months while I was overseas for a year. There seemed to be something in my eye and it bothered me every time I blinked or closed my eye. I was able to make an appointment here on the same day when I returned to Raleigh.The doctors thought after examination was that I had an allergic reaction to whatever went into my eye, and it created bumps on my eye surface which gave the scratchy feeling in my eye. And she was right!I had no insurance since I had just returned to the US and no insurance/no job yet. She was nice enough to give me a free sample of an eye drop that she thought could fix the issue, and it did!! I am so thankful for everything and was also super happy that I did not have to return for a follow-up visit, and that i could see normally again after 2 months. You guys are amazing!
Dr Badwan is very personable and knowledgeable! I have a difficult Rx and he has managed it spot on! Angie was a huge help in picking out frames as well as the rest of the staff that piped in with their much needed and welcomed opinions! So happy to have a great Eye Care Center!
First time me being there and have to say everyone was very nice and polite loved everyone my daughter also loved everyone as well. This will be our permanent eye care physician 😊 Thanks.
Always able to get an appointment right away whenever I am experiencing trouble with my eyes! Everyone in the office is kind, personable, and eager to help! Dr. Shenk is absolutely wonderful! Never felt as if any complaint or concern went unanswered. Very thorough! I highly recommend this office, especially to someone who is needing more than just a routine exam!
Everyone was very professional, friendly and concerned about COVID protocol.
Last minute appointment and it turns out to be a fantastic twist of fate. This eye doctor was so much better than our previous one. I cant believe it. From professionalism to service to response. Excellent!
Great experience!
Doctor Badwan has served our family for over 10 years. We started as new patients, when his office was located in Morrisville, NC. My husband is a diabetic and I suffer from an autoimmune disease, both can have adverse affects on our eyesight.Dr. Badwan encouraged my husband to get his diabetes under control, so it could improve his vision. As a result, my husband no longer needs to wear eyeglasses.Dr Badwan left the Morrisville location to open his own office. Our family continued attending the Morrisville location, even after we moved to Creedmoor NC. However, we were disappointed in the level of service and lack of connection with the doctors.We tried to find Dr Badwans new location for over a year. My family refused to go anywhere else for eye care, until we found him. One day, I saw an article Dr Badwan posted on LinkedIn. Through LinkedIn, we were able to reconnect with him.We now drive 45-50 minutes to his Cary office, because of the level of service and professionalism he and his staff provide. We also appreciate the fact that Dr Badwan makes diversity and inclusion a major focus with both his professional staff and his patients.If you are in need of family eye care, that is over an above your expectations, I recommend you contact Wake Family Eye Care. Giving them a 5 star rating really does not justify the amazing work this team does.
I have been coming to see Dr. Amjad for many years. I’ve moved out of NC and back, and continue to come here because I trust his diagnosis and knowledge. My mom recently became a patient of Dr. Amjad as well, and it is worth driving up from Charlotte. They speak Spanish and made my mom very comfortable and happy. Thank you Wake Family Eye Care for everything you do!
Wake Family Eye Care has a really friendly and helpful staff! They made sure I was taken care of, and even got me in as a new patient the same week I called. I was seen by Dr. Badwan. He was really friendly and I could tell he cared about my eye health. Definitely planning to use them as my eye care center so long as I live in the Triangle.
Dr Shenk and her staff are excellent. I totally recommend them. They are very professional, friendly and extremely thorough. My family all go here for eye care and we are all impressed by their customer service and care. They go the extra mile.
This place is amazing. This staff was top star! The doctor was also the greatest! He made me feel not so old for my age. Lol, only 44 but my sight well different story.My whole experience was 5*Thank you for the greatest customer service, I have ever received.
Great experience for my 4y old grandson’s first eye exam! Staff was very professional & child friendly! Doctor B was prompt and attentive; he even did Mickey Mouse & Donald Duck imitations that amused my grandson! Office was clean & very nice! Great experience! Thank You Wake Family Eye Care!
Dr Shenk and her staff are some of the most personable, pleasant, and helpful people I have ever had the opportunity of being a patient . Dr Shenk is an excellent doctor.......knowledgeable, kind, and always looking out for the best for her patients needs . Thank you all at Wake Family Eye !! Mike Kapp
Professional people, well organized, top service, excellent medical centerYou will be very happy after your visit
Dr. Badwan and his staff are always professional and make things simple. Would recommend
I have had the pleasure of visiting this practice over the years. They provide great service at very reasonable prices and the staff is wonderful. Ask for the big Hispanic optometrist he is the best. He recommended a Lasik procedure for me after years of service with him, and it has been a life changer.