Worked a great deal of the day with Ben who was absolutely terrific. I live in Florida and I needed to get my 97 year old mother in Cedar City, Utah set up with a new iPhone. And of course she did not remember any of her passwords, which made it oh so very easy for Ben (poor guy)! There were a great many phone calls/texts/verification codes that he had to understand and coordinate. He handled it like a champion! Thank you AT&T, and thank you Ben!

Very good service, and really nice employees!In and out really quick, which was awesome.

Coltor was the man! I tried to to fix a SIM card issue for 2 days and he had me back up and running in minutes. Super professional, perfectly kind, and over all just a good dude.

My husband and I have beeen with AT&T for years. We always deal with the Cedar City Utah location, and when we go in we’ve always handled our needs with Kayla or Ben (unfortunately Kayla is no longer there) so we deal with Ben. Ben is always very helpful and knowledgeable. We will definitely stick with this place!

I have been into this store many times. I have had to get my screen protector on my phone replaced a lot! The staff are always fast, efficient, friendly and get me in and out. They always greet me right away, and assure me it wont be too long when they are with other customers. overall, a great place!

Going to switch services from metro to at&t was a PLEASURE at this store! I got amazing customer service from a fine young man who was very attentive and listened to all of my concerns and made sure that I wouldn’t have the same issues I was having with metro! 10/10 would recommend.

Fast and great service, would not go any where else for my phone. They are always nice and always helpful and great products. Thank you

Great expreience with a friendly staff. Helped me get a great phone. Very happy with the service.

The employees were so kind and helpful. They helped us with everything we needed and did it quickly. Unfortunately the manager Mckalya was so rude! We had a great experience until she showed up. What a jerk!

One of the best phone stores Ive been to the customer service is the best Ive experienced theyve helped me with all the problems I have with my phone its always a clean and well maintained store as well

Drove an hour and a half just to find out its closed! They dont have a local store number or any store information.

They have great business plans, and the employees are always fantastic with any questions I have

Great support in solving a complex problem. Time and knowledge was given by Scott. Thanks again for a greatful customer.

Worst experience Ive ever had at any cellphone company the guy was constantly rude and even my kids couldnt believe it. Ever heard of Customer service!!?? In the end he calls the cops on me when I told him to get over himself and get us are phones! Unbelievably upset with this store! Second time with the same clerk!!

Great service and helpful staff.

People here are super helpful and good at helping you understand the compilation of cell phones 📱

Required a mask to enter. Almost canceled our account because of it. The employee offered to help us outside.

Went in last night at 7pm and was helped immediately. Needed a new line for our daughter. Got a promotion for a new line and it took less then 30 min total. We are happy!

Sat for 50 mins without being acknowledged. Called before going in and was told didn’t need an appointment because they had 3 people working. There was only one other customer in there. Horrible customer service.

Ive been in several times over the last few years with upgrading my phone or adding kids lines. Their customer service is always awesome, they even went to bat for me when Samsungs customer service was seriously lacking. They helped me get a phone working today that the walmart mobile store had messed up the sim on an upgrade. Kayla is super helpful!

Makayla was very helpful and kind, she was very patient With my problems and fix them for me. She also went out of her way to find a way to save me money. Thank you Cedar City Store

They cant help much after the sale

My father can be a very unpleasant person for anyone to have to deal or communicate with and insisted on stopping in to talk to someone. I was so pleased with the help there today. Kira was there and had allot of patience and understanding when it come to handling customers like him with his nature and illness. THANK YOU KIRA! You made the day go a little smoother.

Quick to upgrade daughters phone.

These guys have a great run phone store. Kathy has always given us great service have used other carriers and found AT&T in Cedar City has the best customer service. They have the best service in Cedar City and surrounding areas.

Kailey helped me and my sister yesterday in the att store in cedar—we needed a LOT of help and she just kept helping us until we left with WAY MORE accomplished than we even expected to!!! She helped us understand our account and the different options we had and got my phone switched over and so many things that we needed! HUGE THANK YOU Kailey from Holly and Marlene!!!(Below is my old comment from a year or so ago.)Okay. Yesterday I went to the AT&T store in Cedar for help switching a stubborn sim card into a flip phone.Makayla helped me out and was so happy to help me and so dang competent, and when I left I was having a much better day than when I went in!!My experiment with the different phone was not the outcome I had hoped and so tonight I went back to the store for help switching the sim cards.I was glad to see Makayla there, since I knew I was going to get the help I needed. However, she was helping a customer on the phone and so the other customer service rep smilingly came over to help me, and she was completely competent and helped me switch back!I found out that both of the reps are named Makayla!Anyway, I now know that a flip phone is not the answer to simplify my communication trouble (have you seen Communication Problems with John Cleese in Fawlty Towers?) AND I left the store happier than when I went in. What great customer service reps. Thanks so much to you both and to whoever employs you!!

The employees are always great here

Love the girls that works there. But billing sucks.

Best cell phone store experience ever!!! Makayla was friendly, knowledgeable and patient!!! Thank you Makayla!!! You are awesome!!!

Quick to help me. Found what I needed in a phone and chose a phone case and screen protector there for my new phone. Got me out as quick as possible!

Going late with no wait. Paid off phones. Know ready to move to New Service and save lots of money

Helped us change our plan. Very helpful. Very knowledgeable on what at&t offers.

Absolutely love working with Kathy and Makayla. They are so polite and always go out of their way to make sure we are taken care of!

I have visited this store multiple time because it is one of the only AT&T affiliated stores in the area. Each time I have gone to the store the representatives either do something wrong or set improper expectations. I go there because I have to, but its now worth the trip South to St. George to get someone that knows what they are doing.

Always very helpful anytime I go in there

Kathy is fantastic! Exceptional knowledge and customer service! Thank you.

Ok, this store just needs better service!! The website says it closes at 8 so I walked in 5 after 7 and the woman working was helping a customer and she looked up at me and didnt even say hello or anything. I sat there for 40 minutes and still nothing. I was thinking she would get done soon and come help me but she didnt even communicate... well I decided I should write a review because of the bad customer service and come to find out they actually close at 7??? What? That was a waste of an hour and she didnt even bother to tell me they were closed?! That just makes me all the more unimpressed with the service. Id say its not worth having a store here, Id rather drive to St. George if the people working in the Cedar branch cant have better customer service skills. Thats just sad!!!

Here on the at&t cedar city website it says the store closes at 8pm. I rushed over there and found that they close at 7pm. It would be super swell if someone could change the website so it accurately reflects closing time.

Walked in and was immediately helped by a friendly staff person. They had a quick solution to my problem and I was in and out in under 10 minutes. Thank you!

Wonderful store, friendly & helpful people that work there

Slow and bad service. They werent able to solve their own problem with mi SIM. Really disappointing...

Upgrading my phone took a little time but over all pleased with the experience.

Nice folks, good service and very polite!

Very helpful with getting new phones turned on

If you still support this company, look into the Snowden files a little bit

The lady helping very rude didnt solve the problem I had. Needs better service.

Excellent people work at this location....

Vary good and smart and quick

Very nice people

They were very helpful....

Very very poor customer service . The lady did not give us the time of day, I had to approach her. She gave me a quote but didn’t even explain to me what everything was on the paper she gave me. Didn’t know anything about the phones, didn’t know what her company’s plans were and entailed . The quote was at 400.00, didn’t come with any benefits to switching . Nothing . Severely overpriced .

Great customer service.

Friendly and professional customer service

Great customer service!

Good customer services

Nice people, well maintained building

Kathy is THE BEST!

Nice but slow

Kathy is fabulous!

Kathy is amazing!

Friendly staff easy access

Bad experience

Great service!

Very helpful and informative

Great

Very knowledgeable

Not a great service

Go in and see Zack

Phone place!

Helped a lot

Never been

Not the best