Update on my previous review...Buying experience was great but upon arrival, the mattress was obviously torn and resewn. It’s a very clear defect on the mattress but we needed the mattress at that point since we had already cleared out our old one.We called to figure out how to get a replacement mattress since this one was subpar on quality especially for the price we paid. When we reached out to this branch, we were told to call the one in Georgetown for this particular issue. That store apparently is closed due to none rent payment. We have waited for 6 months to figure out if we, in fact, are getting a mattress that doesn’t come with a flaw. At this point I’m going to assume it’s not happening and I’m just praying that the rip doesn’t bust open because that would be a serious waste of thousands of dollars for us.Beware of paying a high price for clearly flawed products.
Definitely a place worthy of 5 stars. I came in looking to get a Box Spring for my new bed frame and was able to get assistance as soon as I got in. The best part was that Teddy went the extra-mile by delivering it to my house on the same day! Really appreciated being treated like family here. Will definitely be back for anything mattress related.
We are so happy with our adjustable bed and mattress from UltiMattress in Cedar Park. We got our bed within 1 week from ordering. Kyle assisted us and was wonderful. He was very patient with us and we had loads of questions. He steered us to the best bed for the best deal (we researched other mattress places including on-line mattresses). The bed is made in Texas and has an Excellent Guarantee policy. They set it up for us and the follow up from Kyle was excellent. Can’t say enough great things about this company.Artie and Sheri
Andy is a great salesman, not pushy and tried very hard to get us a deal. He made buying a mattress as painless as possible. Their prices were excellent and they gave us plenty of time to find what we need. Definetly coming back when we need a new mattress.
I had a great experience ordering a mattress from this company, but it was the wrong size! I called to ask about the confusion with my order and Teddy was really polite to me. Super helpful! He made sure that things got taken care of and were taken to management. In the end, my order was corrected and Im very pleased with my experience. Would recommend to others. Thanks again Teddy!
Teddy has been so helpful, his been doing the most to help me out with a good deal. I highly recommend ultimattress.
We had a very pleasant shopping/buying experience today! John was very none pushy (which is a great quality for sales positions) and showed us the models that fit both my and my husbands style of sleeping. We are very excited for our new mattress to come!
Went bed shopping. Purchased a fantastic queen set, Laura and John were amazing. I highly recommend going here
Great experience at the UltiMattress on 620. Great selection, options at every price point. We purchased a Sealy mattress and got a great deal on the exact kind of adjustable base we were looking for. Christina was great...very knowledgeable and helpful....no pressure sales experience. Definitely recommend.
A great experience with an even better employee. Teddy was very accommodating and helpful, ergo we will be making purchases here more often.
Teddy was amazing and a true help that definitely put the customer first! Was a pleasure discussing and discovering the various types of mattresses!
Great service, pricing and product. Richard was polite and knowledgeable. This is a great company to do business with, they do everything right. I had gone in two other stores before Ulti Mattress and there was a difference of night and day. I trusted them the minute I walked in the door, no pressure, just facts.....They will gain all my business in the future.
Best experience I have ever had in a mattress store, Teddy was a very helpful sales person, and I am very happy with my purchase.
I bought a mattress with a adjustable mattress base and I love it. Price was really good compared to other places. The salesperson is friendly and take time to make sure you get exactly what you want and they dont force a product on you like other places. Thank you Kris you are the best
I love my new bed. Its very comfortable and the price was amazingly affordable. Friendly staff and got it delivered and the old bed removed
We had the best experience shopping for a mattress at UltiMattress! Richard was very polite and knowledgeable about all things mattress, he took the time to show us all the models and explained the differences. Not once did we feel pressure or rushed to make a decision. We bought our first tempurpedic set and can confidently say we wont shop anywhere else for a mattress!
Teddy made our shopping experience super pleasant! We bought 2 mattresses with ease!
I love this place. We have been looking for mattresses for about 4 days. We have searched furniture stores and department stores all having sales but we could not find what we were looking for and the prices were still more than we were looking for. We also had trouble getting help at the other places. But we walked in and right away Christina asked how we were doing and what we were looking for. She was so knowledgeable about the different mattress and she wasnt trying to just make a sale, she cared about what we needed and wanted. They also offered to help get it in the car. Great service and wonderful warrantys.
Bought a cheap $150 bed in a box for our daughter, and its exactly what we needed. Very comfortable and extremely high quality. Well be back for a queen size. 👍
Quickest, easiest, and best experience I’ve ever had during a mattress purchase. They’ve earned a lifetime customer. Monica was extremely helpful and straight to the point on everything. She didn’t bat an eye and honored their best price guarantee which not only met, but beat the best deal we had seen anywhere.
Excellent service and price and experienced and knowledgeable about sleep products. Delivery and set up excellent as well. Highly recommend the store in Round Rock dealt with Randy
Dustin was amazing. Very friendly. He listened to what WE were looking for in a mattress vs pushing something else on us. Great job Dustin. Highly recommend this store.
Great Customer Service!!! No wait and they knew exactly what we would like and Need. Accommodated us to help with someone who has had 12 back surgerys and now loves the bed. Sales person Kris was awesome and we definitely will be back!!!
Came in to get a mattress for my son. Kris was beyond patient and never made us feel we had to choose high end. She made it happen for us and gave us a great deal on a mattress and the mattress cover!!! I highly recommend them!!
Amazing customer service, we had frank and he was by far amazing. Helped us find what we exactly where looking for! If you want to find the best mattress for the lowest price go to FRANK !!!
We experienced an excellent staff that was knowledgeable, helpful, very polite and patient.Our purchase was delivered in a very timely manner and the white glove service was first class!Thank you and we highly recommend Ulti Mattress and we will be back!
Great products, great customer service. Family owned business, I have made a mistake and they made the exchange very easy.
Staff was very helpful. Presented us with several options and explained the differences between them. Never felt any pressure to buy or upgrade. Overall a pleasant experience and would highly recommend.
Great local family run business that did not pressure sale us at all. Andy was friendly, knowledgeable, and flat out kind. Let us try out several mattresses and pillows explains the manufacturing process and technology behind each bed and company. This is the ONLY place I will purchase my beds from now on in Austin.
Monica met me at the door and happily showed me up and down the showroom. Extremely knowledgeable and attentive. Helped me buy two mattresses. Couldnt be happier with customer service and highly recommend.Austin.
Richard Gave Me Excellent Customer Service In The Budget That I Needed! Quick And Easy No Pressure At All!
I went to Ulti Mattress in Round Rock. My salesman was Randy and he was fantastic! He was very knowledgeable, very patient and totally non-pressure. The store has a good supply of mattresses from various manufacturers and of various types and adjustable bed frames. They were having a grand opening sale plus Presidents Day sales. I purchased a Queen mattress and adjustable bed frame at a fantastic price! Free delivery was icing on the cake! Thank you Randy!
Professional, competitive, committed to making a local buying experience great. Loved supporting a locally owned company!
Ulti is the best! Chris was amazing she helped us find the perfect mattress and was able to work within our budget. I will be recommending Ulti to everyone!
The staff was very friendly and answered all our questions efficiently and thoroughly. The store was clean and well presented and felt comfortable.
We were happy with our purchase of a mattress and box springs. The young salesman who assisted us was very helpful and knowledgeable.
Both Monica and Andy help my wife and I select a mattress, both were friendly, knowledgeable and professional. The mattress was delivered as promised and we are pleased with all aspects of this purchase. Thanks..Gene
Very Nice Sales Experience! Found the perfect mattress for my needs! At an excellent price....look for Nadine and Monica...
Great job in educating us on all types of mattress. Highly recommend Dustin for your sales guy!
We enjoyed our shopping experience, especially the opportunity to sleep test the different mattresses. We are looking forward to getting our new mattress delivered in a few days!
Purchased our first Tempur-pedic mattress today from your Buda location. My husband and I have been dreading mattress shopping, but we actually enjoyed it. Kris is fantastic...very knowledgeable and friendly. Everything went so smoothly!
We had a very educational and fun experience with Andy Tunison. We never felt pressured or bothered by him or anyone else. If you are looking for a great mattress at the best and lowest price, go see anyone at this establishment. We shopped around and looked at other places, online, etc and this place by far met our needs and had the best prices. We tried out so many beds and with each one -Andy provided us with information we would have never thought to ask. He was patient and allowed us to take our time. We highly recommend!!! Happy sleeping.
Monica and Brian were both extremely helpful and friendly. Very happy with the whole experience.
Very nice and friendly staff! Helped me pick out the perfect matress.
Christina was absolutely amazing!! She made the entire process effortless!!
The owners of the operation are really good people. I’ve worked for them in the past and learned a lot from them. If you looking for a new mattress definitely recommend ultimattress!!!!!!!!!!!!
Brian Wilson really knows his stuff. Shop here and be amazed with the staffs knowledge and getting you into the bed of your dreams.
Very helpful and friendly salesman. No high pressure and explained differences and advised me on what would meet my needs.
My boyfriend Dat and I have been trying mattresses for several months before finally deciding to buy at Ulti Mattress. Weve gone through three different mail-order foam mattresses and have searched different mattress stores including Ulti. We didnt buy from them the first time around because we were trying to figure out whether or not we needed an expensive bed like a Tempurpedic.While shopping at another mattress store, Dats client recommended Ulti Mattress since he knew the owner and his shop didnt sell Tempurpedic mattresses. We gave Ulti another shot and met again with Andy Tunison, who really knows the industry. He was extremely knowledgable and catered to our sleep habits, let us try beds and pillows at our own pace, and let us know upfront what the deals were with no hidden fees. We asked him a million questions and he answered them all. He also matched the competitors offers AND he let us know that Ulti has a better return policy. Not that I was planning on returning our amazing Tempurpedic, but its nice to have that sense of comfort knowing that if it didnt work out (since weve already gone through three mattresses at this point) that Ulti Mattress would give me a return and help me find the perfect mattress within the timeframe for returns. Thank you so much Andy and Ulti! We are happy customers and will always recommend Ulti!
Told her what I wanted and boom delievered, no fuss no muss!!
Very good service, constant deals. Would strongly recommend
Very helpful and friendly staff! Will for sure be back!!
Very accomidating and nice to work with
Nice staff, great selection!
Great place, great people!!
Ulti mattress worked with me and got me taken care of!!
Great experience
Kris was awesome!!!
A good warehouse and very friendly and helpful !!!