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Mattress Firm Walton Way
1201 N Bell Blvd, Cedar Park, TX 78613, United States
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Mattress Firm Walton Way
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Sh
Review β„–1

Steven was very knowledgeable, friendly and helpful. This was the first time ever that we were able to get in and out of a mattress store quickly and feel good about our purchase!😊 Thank You Steven for the great service!

Ru
Review β„–2

Steven was amazing. He spent time answering all my question.He was very knowledgeable about the products. He also was a good listener and showed me only beds that meant my every need. I will recommend him to all my friends and family. A big shout out to Stephen

Ka
Review β„–3

My husband and I came into the store today to lay on the purple mattress that we have been looking at online for quite some time and we were promptly greeted by Mike. Mike was very friendly and informative about the specifics of the purple mattresses that we were looking at. I had so many questions that after about an hour of harassing Mike with my countless questions we decided to go forward with our purchase. Mike and Steven were both very helpful and even gave us a great discount on the adjustable base to go with our new mattress. As we were leaving after finalizing our purchase, my husband said β€œthat was probably the best experience buying a mattress we have ever had”!Thanks again Mike and Steven, we can’t wait to receive our delivery!

Mi
Review β„–4

We were the only customers in the store. The salesman (cannot remember his name) was very helpful. He pulled out three different mattresses for us to try out. We decided on one and they happened to have it in stock in the store. Super easy buying process and no pressure! Would purchase there again.

Ma
Review β„–5

I love this store next to the Walmart on 183 and Walton Way. Mike was the nicest down to earth person to work with. He makes you feel at home, like you have been friends for ever. If you need a great bed for a fantastic price, stop by and ask for this Mike and you will for sure be happy you did. BEST PRICES IN TOWN HANDS DOWN!!!

Ke
Review β„–6

The cedar park location is amazing! I was in a bind, needing bed rails and box springs for my MIL at the very last minute (read: I had 4 hours until her flight arrived) and Steven came to My rescue. He helped me find what I needed, came up with creative options to fix my problems, and then helped me figure out where it was in stock so I could pick it up before she got here. He is my HERO and I cannot vouch for him enough!

Ke
Review β„–7

Adam is the bomb! Super friendly, not pushy and gave us a great deal. Promote this man ASAP!

Do
Review β„–8

ThanksNo pressure waiting for delivery tomorrow. Unexpected expense for set up and removal. Collyn good salesperson.

Ti
Review β„–9

Steven was very. Ice and knowledgeable and helped me with a good deal. He helped me with the best deal for my budget. Thank you Steven.Sincerely, Tina

Li
Review β„–10

We called this location to find a foundation for our queen mattress. They didnt have it in stock, but they were very helpful in locating and facilitating our purchase at another location.

La
Review β„–11

David was a great help he helped me get a really good deal Thanks so much.

Ge
Review β„–12

Our salesman was very knowledgeable, personable, and we were able to get our mattress for a good price.

Bo
Review β„–13

ISAIAH was the best salesman. He worked so hard to put a bedding package together that didnt just meet our budget but met our needs and wants. The store had a great variety of profuctd Im excited to get our new bed, pillows, and adjustable frame.

Ke
Review β„–14

Quick and easy purchase!Buying a mattress is not an easy decision and can be stressful just thinking about spending all that money.Mike was willing to give us numerous price quotes. Did not pressure us to buy and took time to answer all our questions.

Ir
Review β„–15

As soon as we walked in the store we were greeted ever so kindly. Attended to us my daughter n I. Helped us with a mattress we were looking for. It was perfect for me and was able to pick it up same day. I have it at home now n cant wait to go to sleep tonight. I am sure it is perfect for me. Thank you for your help.

Ma
Review β„–16

Adam was awesome. We have never bought a bed before and came in looking and wanting to see the purple beds. He lets us know the basics of bed shopping and then let us shop. He helped us get a great deal on a new bed frame and sheets. All free delivery. He had to hunt down the right frame so we could get it at the same time as the bed. Can’t wait to get our new bed!!No pressure sales but you get great deals

R
Review β„–17

From the moment you walk in you are greeted with a comforting smile and a warm heart. Everyone is so helpful and the quality of the products are exactly what you’re looking for. Everything was neat and clean and smelled fresh. The manager Adam was an absolute delight. He went above and beyond to make sure we left happy. We are so blessed and thankful for such amazing people.

De
Review β„–18

My wife and I Stopped by Mattress Firm in Cedar Park. Talk to Steven who was very nice and he helped us purchase our mattress today. Steven was very knowledgeable about all the mattress in the store. Thanks Steven!

Di
Review β„–19

My husband and I came in looking for a king size bed and mike found us a amazing deal . Now my husband and I will be sleeping on cloud nine!! Thank you very mike for the great customer service.

J.
Review β„–20

Good people and good service. Ask for Steven. He’ll make sure you’re taken care of.

St
Review β„–21

Mike Huff was knowledgeable, friendly, and fast! Definitely got a great deal on some quality mattresses for our son’s and guest bedrooms. Won’t go anywhere else!

Ke
Review β„–22

Our experience at Mattress Firm was great. Completely stress free and low pressure. I felt Adam was more concerned with getting us the right fit than making a sale. Pricing was definitely fair and inline with what we were expecting. The finance options were a very nice bonus as were the discounts we received. We won’t need another bed so several years but we definitely will recommend them to everyone.

Aa
Review β„–23

Very good customer service, the gentleman working today understood my needs and was able to get me exactly what I needed in my budget. Needed a new mattress and glad I got one here.

da
Review β„–24

I was treated from the moment I entered the store with great respect and kindness, with very good attention he showed me all the options I had for my purchase and what I really needed. I am very happy with my product and thank you for your attention. I congratulate the store staff they were very professional and very friendly

Ra
Review β„–25

Isaiah was very helpful and explained some of the different mattresses in your store. I am contemplating buying a mattress at this store.

ha
Review β„–26

We went to buy a new mattress and frame ...so went to mattress firm...the staff were great they were knowledgeable about the products that we wanted to know about ...in the end the gentleman that helped us Isiah helped us find the right bed and frame and he also found us the best deal ...alot of salesmen push the most expensive items ...but he didnt he listned to what we wanted and was able to find us stuff that was on-sale and we saved 1250.00 dollars overall, couldnt be happier ...I would recommend this location and I would recommend Isiah...so if you want to count sheep and not dollars this is the place

La
Review β„–27

Mattress Firm rocks! Especially Collin. He answered all my questions and made us the deal of a lifetime. We saved over $600 on our mattress!! I highly recommend doing business with him.

Jo
Review β„–28

Adam was fantastic! We went to the MattressFirm in cedar park and it was such a great experience! He was very knowledgeable, personable and worked with us to get us in the mattress we needed! It was a fantastic experience and will definitely go back and work with Adam again!

Fr
Review β„–29

Experience was excellent. Got the help we needed for choosing our next mattress! Thanks You Matters Firm!

De
Review β„–30

Good place. He was nice. He gave us $100 off a twin mattress. I’m sure he takes even more off of more expensive mattresses.

Ju
Review β„–31

Fantastic customer experience overall, Adam was very friendly and greeted us when we came in the door. Took the time to answer our questions and was knowledgeable about the product we wanted. Matched the manufacturer online deal and topped it with a free set of sheets :). Will definitely go bad when we need another mattress!

Bo
Review β„–32

Salesperson Luis was great! Very patient and knowledgeable. I told him what my needs were and helped me find the matress that would work best and gave me a great deal too!

Da
Review β„–33

Adam was great, saved me time and money. Awesome service! I will definitely recommend this location to others in the future.

To
Review β„–34

Very professional, quick and excellent service.

An
Review β„–35

Adam was a perfect service person. He listened to what I needed, got the paperwork done swiftly and carried it out for me. He was gracious throughout.

No
Review β„–36

Manager was very helpful and looked out for our needs and to save money. Very honest and caring. Highly recommend.

Ge
Review β„–37

Delivered quickly with great care during a pandemic

Sa
Review β„–38

Phenomenal customer service and assistance, when I inevitably have to buy another mattress I know exactly where to go.

Da
Review β„–39

Adam was an amazing help. He wants you in the best mattress for you not what costs the most. He was helpful and informative. I would highly recommend going there and ask for Adam. Hands down best example.

Sh
Review β„–40

Michael was super nice and helped us to get all the best discounts. Ty.

Gl
Review β„–41

The associated was very knowledgeable and excellent with explaining each bed we ended up buying.

Em
Review β„–42

Exceptional service, and checkout was quick and easy.

Ni
Review β„–43

Nadia was amazing!! She was so helpful, knowledgeable and friendly. I was in and out of there in no time. She even went above and beyond when my husband decided that he wanted to change our mattress size. This store is great, the staff are great (especially Nadia) and their prices are great. I highly recommend this location!

Am
Review β„–44

Had a blast shopping for a mattress today. Adam was extremely helpful and listened to everything I needed my mattress to be

ka
Review β„–45

Luis S. was so helpful and knowledgeable! He showed us all of the options within our budget, and guidelines, and helped us find the perfect mattress! Have bought multiple mattresses from this company, and will continue to recommend them!!!

re
Review β„–46

Adam Murray is the best!!! Would totally do business here again.

gl
Review β„–47

Great experience with Collin!

Ap
Review β„–48

Adam is amazing to work with! Best customer service experience when trying to buy a mattress. He knows his stuff and he is super friendly.

Ja
Review β„–49

We stopped in today and had a great experience. Emiri was wonderful at showing us around and explaining the differences in mattresses. She worked with our budget and gave us a great deal. She really went above and beyond. We are thrilled with our new bed. Thanks again!

Th
Review β„–50

My wife and I were due for a new mattress. We went to Mattress firm to try out a Purple mattress and loved it. We were originally going to buy it online after trying it out but Nathan seemed very nice and helpful so we purchased it from (first mistake). Now, we were told that to get the free purple pillow, you apply for that online after you buy the mattress. Nathan was kind enough to throw it in for free during our purchase. We were also told that the delivery fee would be removed or could be removed if we decided to keep the bed. Nathan highlights that there was a delivery fee in our sale/contract but that it would be removed if we came in to the store and kept the mattress. So, we ended up liking the mattress and kept it. My wife goes back to the store some weeks later and a employee named Jasmine said there should be no delivery fee and to come in later and have it removed. We came in again, this time the woman tried to have it removed/refunded and she said she couldnt do it In store but it could take a a day or two for it to be refunded. The very next day, Nathan calls me and says that the delivery fee cant be removed and it was in my contract and that Im basically screwed.I highly recommend the Purple Mattress. If you buy it, buy it from Purple themselves online as there is no delivery fee. I was lied too about the delivery fee being removed and basically told there is nothing that can happen. This is why you buy online and not from manipulating sales people. It may sound petty but I dont like being lied too. Buy online!

Wi
Review β„–51

The purchasing was a great experience and they were able to price match the online price. Will be purchasing more arty this specific location.

Pa
Review β„–52

Jasmine and Luis were very informative and helpful. She made sure that the bed I wanted was the correct support for my body. I had a really amazing experience here at Mattress Firm.

C
Review β„–53

Nadia at Mattress Firm was Superb!, Extremely informative and patient and the best CUSTOMER SERVICE you could ask for. She has brought comfort to the bed buying process! Please stop in to see her she will make the process smooth Or in our case Firm! Thank You Nadia!!

Al
Review β„–54

Wow. My husband and i came in looking to upgrade from a queen to a king. Nadia welcomed us right away and through out the rest of our visit provide knock your socks off customer service. She was not only super knowledgeable and informative but super sweet. She never once pushed and openly discussed our options and what she felt fit our needs not just recommend the most expensive options. As a couple with 20 years of combined sales experience we walked out of there confident in our purchase. On top of it all our new mattress and base are being delivered And installed within 2 days of purchase. I love my new mattress and the experience i got buying from Nadia.

Br
Review β„–55

Jasmine and Luis were so awesome! They took very good care of us and got us what we need. I definitely recommend them!

St
Review β„–56

Great place! Found our perfect mattress.

Am
Review β„–57

Nadia was awesome! She immediately took care of us, she was an expert and found us the perfect king size bed for the price of a queen. The experience was effortless and anxiety free. :)

Es
Review β„–58

I have been dreading going to find a new mattress because every time I do, I feel like some sales people have no integrity. I usually end up with those people. When I walked into mattress firm, I was even more skeptical seeing the saleswoman was very young (not sure of spelling, believe it is Mireya). Not only did she know her stuff but there was absolutely no pressure and this girl spent about 3 hours patiently putting up with me. She definitely earned my business and future purchases.

He
Review β„–59

Nadine was very helpful and went out of her way to help us pick up a bed same day as purchase. She worked with us on the price which allowed us to get a better bed we would not be able to get otherwise. She helped us get a bed that works for our old backs.

Je
Review β„–60

The ladies where very nice, very polite. I would definitely come here again. Thank you very much mattress firm. For your help and customer service.

Tr
Review β„–61

I purchased a mattress set here over the weekend. The staff was very friendly and helpful. They went out of their way to get me a great deal. Would recommend to anyone looking to buy a mattress.

Ky
Review β„–62

I had a great experience with Nadine buying a mattress. She helped look at my alignment while trying out several mattresses. Thank you very much!

Je
Review β„–63

We had a wonderful experience with Mireya! She was very knowledgeable, friendly, and really made finding a mattress for our son so easy. I would highly recommend, not only Mattress Firm, but this location because of our great experience with Mireya. The price, quality and personalized approach made this effortless!

Ka
Review β„–64

Nadia was welcoming and well informed. What a great young woman. My husband and I will be back. Thanks for the great service.

Jo
Review β„–65

Nadia helped with great service and a great deal. We got our adjustable base too thanks again.

An
Review β„–66

Great customer service!Nadia is just excellent. I will definitely will be buying in the future.

Le
Review β„–67

Just bought 2 mattress sets. Got fabulous discounts. Ask for Nadia. Shes very helpful. No pressure

Ba
Review β„–68

Great experience on our purchase of a Simmons Beautyrest mattress and box springs at Mattress Firm! The Sales Associate, Nick Berube was knowledgeable and very helpful in our decision of which mattress to purchase. It is a beautiful showroom, with plenty of examples of many top name-brand mattresses. The prices are very reasonable, and, there is delivery to your home, after which they will haul off your old mattress and box springs, also. Highly recommend this store!

Th
Review β„–69

First time being in a mattress store and I am so greatful for the amazing experince I had thanks to Nadia. As soon as my husband and I walked in she greeted with a smile and was so helpful. She was beyond patient with us and gave us short stories about her personal experience with some of the products which I absolutely loved. You’re doing a great job Nadia ! Thank you!

Je
Review β„–70

Adam and Nadia were fabulous working with us to get the right bed, platform, and accessories in the price range we needed. I recommend them highly!!

br
Review β„–71

Awesome experience! Nadia was very helpful and informative! Didn’t mind me being picky and worked with me every step of the way!

Ca
Review β„–72

It was a great experience! The ladies here were really helpful. Loved it.

Sa
Review β„–73

Nadia knocked off more than a thousand dollars off my bed and even gave me a huge discount on my adjustable base how rude is that and dont even get me started when I walked in the store she greeted me nicely and didnt immediately go into sales mode she asked me about my day and made me feel like I was at home I mean who even does that rude rude all around would recommend to everybody though and also Mike helped us out too he rudely gave me a discount when I didnt ask for it just came in and he offered everything I wanted 10 out of 10 on customer service bravo mattres firm bravo

Na
Review β„–74

Nadia helped with our mattress purchase today and it was quick, easy and professional. Thank you for respecting our time on a valuable Sunday.

Ta
Review β„–75

Nadia bent over backwards to help me. She jumped through hoops, made phone calls, talked to warehouses, other mattress firms, trying to find me what I was looking for. She came through for me in spades. We got the mattress, boxspring, pricing options and delivery day I wanted. Professional, knowledgeable and an absolute pleasure to work with. I WILL be back if I ever need another.

Me
Review β„–76

Nadine was absolutely amazing! She went through the entire store with me checking my allignment on each one which makes you feel less crazy when youre being picky! She was so so great, Id absolutely reccomend this store and Nadine to anyone and everyone!

Ar
Review β„–77

We received excellent customer service from Mireya and Nadia! They answered all questions and got us the best mattress!

Sa
Review β„–78

When into Mattress Firm today and Nadia and Mireya were there and were very very welcoming. Purchased a queen set with a 10 year warranty. Couldnt be happier with the customer service and product. Thank you, Nadia and Mireya.

No
Review β„–79

I would have put 1 star if not for Nadia. She deserves to be working with a company that cares about customer satisfaction and not Mattress Firm. I went for the Presidents Day Sale hoping to get an inexpensive matress with a free adjustable base, so I could have something to lounge on that my bad back would appreciate.Turns out you have to pay at least $600 for the mattress, and you can only get the base that adjusts the head for free, not the one that also adjusts the feet. Really? Why would we want the head-only base, Matress Firm? So the PD Sale was useless to me, in other words. And it certainly looks like they jack up the prices in anticipation of the sale, or else these mattresses are ALWAYS ludicrously overpriced.Funny how they claim that well be paying the twin price for a queen, when really its more like they want the KING price for A TWIN! I didnt see a SINGLE display model where the twin costed less than $800, and all the ones I wanted were $1500 and up. For a TWIN. DURING A SALES PROMOTION. WOW.But Nadia assured me she could help me out with my need. After a broad city-wide search for a clearance mattress and base, she got me the base for $400 (discounted from $900!) and the mattress itself for $600 (down from $1800 oh my goodness!) If there were people like Nadia working for Matress Firm HQ, they wouldnt receive nearly as many complaints.So I forked over my debit card. She said I either have to wait 2 weeks for the items to be shipped to this store, pay $99 for a home delivery that would take 3 weeks (really?!), or go pick the base and mattress up from two separate locations way down in South Austin, a warehouse and MF Clearance location, respectively. So reluctantly, I opted for the third choice.To my surprise, everything went just fine getting the base. My compliments to the warehouse staff! The Clearance store though...Staff was awesome, very friendly! The mattress on the other hand... They had it packaged in some ghetto plastic wrapping that was torn in many places with even a whole corner exposed.This was a red flag, but what sucked is I had no choice but to take it because I had to pay up front for it, taking Nadias word that it would be in fine condition.The plastic was wrapped on that mattress for so long that the adhesive was degrading and turning into black gunk. I noticed several black stains on the wrapping and I couldnt tell what was a wrapping stain and which was a mattress stain.I saw the worst one, a whole foot across in the middle. The rep at this location assured me it was a wrapping stain, but when I got home and took this ghetto wrap off, I saw that this, the worst stain of all, was in fact ALSO on the mattress! Not good Mattress Firm, not good!If that wasnt bad enough, I saw some loose threads I didnt know were still attached, so I pulled them up, to discover that they were coming from a HOLE IN THE MATRESS! I was told, not by one, but TWO reps that this mattress would have no stains or damage.I complained about it and Nadia said she would talk to her manager. Manager said nothing to be done. Thanks to Nadia, I am enjoying a great new adjustable bed (imperfections notwithstanding) for a price I probably wont ever get again from a Mattress Firm. Management and corporate, though, need to learn a thing or two from her.Thank you so much, dear! I pray that you find your true station in life, because profit-driven companies like this dont deserve you!

Co
Review β„–80

If you need a bed go to Nadia in cedar park she is amazing and helped me and wife find the perfect bed!

Sa
Review β„–81

Mireya was extremely helpful and got me the mattress that I was looking for. Great prices and very friendly.

Ch
Review β„–82

Came in looking for a new mattress and was helped by Teddy, who went above and beyond in my search for comfort. I would recomend this store to any looking for great prices and awesome help.

Al
Review β„–83

Nadia was really helpful, got us the best deal. Went above & beyond for my wife & I, will definitely be coming back 😊😊

lu
Review β„–84

She was very helpful in helping pick out our new mattress! Very awesome!

Tr
Review β„–85

Nadine was a joy to work with. Great service and decent prices! Go see Nadine if youre looking for a new mattress!!

Gr
Review β„–86

Luis rocks excellent job!!

Ty
Review β„–87

It was an awesome experience! First time Ive had to buy a mattress and it was easy to do here!

Ka
Review β„–88

Great customer service! Nadine was very helpful and made our experience very comfortable.

Je
Review β„–89

Nadia was super nice and helpful, got me a great deal!

Ni
Review β„–90

Great customer service. Clean store. Friendly staff. Would recommend

Da
Review β„–91

Mireya was fabulous, gave us a great deal on a mattress we weren’t even planning on buying.

Ro
Review β„–92

Nadia is a very knowledgeable associate and was a pleasure to work with. She was very welcoming as well.

Po
Review β„–93

Haley was very polite..nice...and informative. She helped us out a great deal and we walked out with more than we expected for a very affordable price.

Da
Review β„–94

Go down and see Derrick he is a great guy and helped my wife and I get I to the perfect bed we wanted and at a great price!

Ja
Review β„–95

Nadia is great! Very helpful and knowledgeable about the products!

ja
Review β„–96

Mireya was great! She helped me find what I was looking for. She was very knowledgeable and helpful.

Le
Review β„–97

Great customer service! Worked with Nadine and very polite and helpful!

Mo
Review β„–98

Awesome service! Highly recommend this location!

Do
Review β„–99

Patricia and Adam were very helpful!

Me
Review β„–100

Teddy wonderful. Very informative and helpful.

Information
30 Photos
100 Comments
4.9 Rating
  • Address:1201 N Bell Blvd, Cedar Park, TX 78613, United States
  • Site:http://stores.mattressfirm.com/tx/cedarpark/mattress-stores-cedar-park-tx-5825.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=austin%20tx&utm_kxconfid=uflnw2ovk
  • Phone:+1 512-259-9001
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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