Always have no issue when bringing my car here for maintenance. They always seem to let me know what’s going on with my car and definitely offer deals when I need it. The staff is very professional and always attentive to letting me know the ETA of my car when I’m there. The complementary car washes are also pretty great when I have extra time.

Second time this year bringing in my car for routine maintenance and I didnt think the service could get better than my first visit but I was wrong. My second visit was not only as good as the first but Id say even a bit better. Its nothing special either, just a really friendly and helpful staff and service did not take very long at all.

Excellent service. It was quick and service was done well before the estimated time. Everyone was friendly and professional.

My service manager, Derek, went above and beyond to take care of my needs and his shop foreman fund a solution that saved me $700 off the initial estimate. Very personable and professional!

Had a great easy experience here my man Jun made things very smooth! The team was fast and prompt thanks again Jun I will be back when it’s time to upgrade! 💪🏾

I was worried about a couple things. Due to Corniviris (?) I had only put 1500 miles on my car in the last nine months. When do you need an oil change? After sitting a couple days, my brakes squeek when backing out of my driveway but nowhere else. Though I dont know the answer to these questions, I feel greatly relieved by my oil change and brake check. I know Browning Mazda does an excellent job and I feel better now.

The dealership is very nice and clean. When i arrived i was genuinely greeted and offered assistance. Brandon and Ronnie was great with offering advice and showing me a few cars since i came in with an idea of what i already wanted. When i sat down to go over details. They were very polite. I also got to meet Mo and he spoke to me very respectfully and was able to meet me expectations and help me leave with my very first Mazda. Greet team working at the dealership

I received exceptional customer service from Chris! He was extremely friendly and knowledgeable. This is my third purchase from Browning Mazda, they make things easy and transparent which is why I will continue to purchase all my vehicles from them

I recently bought Mazda CX-5 from here and was happy with my experience. I would recommend meeting Trevor from their sales team. He was able to quickly deal with our trade-in vehicle and also got everything else setup for us to be able to drive the new car off the lot.

Updating my first review:Browning Mazda of Cerritos proved that they care about quality customer service.We had an incident this week with the service department and the management of Service and the General Manager took full accountability and corrected the error. They communicated through every step of the way and did more than we expected.I would give them 5 stars for accepting responsibility and repairing the damage within three days. (Deducted one star because the needed repair shouldnt have happened.)Our first hand experience is that all levels from top to bottom do care about being known for giving quality service on Mazda products. They are proud of the products they sell and service. We found that keeping calm and not yelling at folks really helps. Customer Service is difficult. Show grace and they will bend over backwards to support you.Thank you to the whole team at Mazda! We appreciate each and everyone of you who supported us in this.

My experience at Browning was great. Chris, Miguel, Hassan, and the whole team at Browning made the car buying experience seamless. They understood my need to shop around, but after exploring other dealerships it became clear that the service at Browning was above par.

This month, I bought a car from Mazda and could not be any happier. The sales and finance department was excellent and I will be looking forward to buying my second car with them. If you want excellent service and want to deal with people who keeps it 100, I suggest that you come here. You wont regret it!!!!

Ronnie and Ricky were awesome. The entire staff was friendly but working with Ronnie and Ricky felt like we were friends. Laughs, jokes, and a nice Sunday message from Ronnie (lol). I had to rush out after documents were finalized but I came back the next day and Ricky and Ronnie got me all setup with my app and phone. Thanks team!

The Browning staff were so professional, timely, and informative. I was unaware of when their office closed, but the team went above and beyond to stay after closing to assist me! What an exceptional, helpful staff!

Always great customer service. Explained all service options.

The staff at Mazda are all so helpful and friendly and made my first time at Mazda a wonderful one. The process was smooth and to the point. Our salesman, Jun Paguinto, did an amazing job and made my first car-buying experience (ever) a breeze. He took his time in helping us look for the right car and explaining all the functions in detail. He is also quick to respond and just as helpful after the purchase. Unfortunately, we found a dent on the roof on the morning after we took home the car, but it was taken care of quickly. Zee was very helpful in providing updates on the repair and also quick to respond. It is very helpful and important to have a team that has good communication like Browning Mazda does.

Horrible experience. Sales people are rude and sarcastic and they always deceive people on every transaction made. Last year they tried selling me a used CX-9 for 19k and they wanted to charge me $800 a month for 6 years. I went to another dealer and I got a brand new one the grand touring for 52k with a monthly of $600. How does that add up?To make matters worse, I got a coupon for a $50 oil change. I took my old Mazda for a service and I showed the guy the coupon and he said that the oil change was $49.95. The coupon didn’t have how much an oil change was but that I did have to pay taxes. I asked the guy if the only thing I needed to pay was taxes and he made fun of me “of course you have to pay taxes, you’d go to jail if you don’t” when they finished the guy said I owed $50. I asked how can that be? Than he told me the oil change was $100. I argued that he didn’t explain it right but by than it was too late because the service was already performed. When I walked to the car, they didn’t even wash it.Worse car dealership ever!!! I highly advice not to ever go there. I for one I’m never going back there!!

Very attentive to every concern my son had about his car. CSR went over the details of the service performed, as well as the Mazda App.

I had a good experience. Jun Paguinto was really helpful. He knew a lot about the car I was looking into and he spent time to go over the functions of the car. Everyone I dealt with was nice to me. Even the person (I forgot his name) in the parts department was really helpful.

Ricky was my salesperson and he was absolutely delightful. He was honest and reasonable. I really enjoyed my buying experience. It felt like I had a friend by my side and he helped me to get the car that I was comfortable with. Such a great guy, I would absolutely recommend him to my friends. The closer Armando really heard what I had to say and I really appreciated that. Once I spoke about what I expected he really listened and responded in a way I didn’t expect. Over all good job guys 👏🏼👏🏼 I also got a good deal and I was happy with the outcome. Btw I hate writing reviews but Ricky did such a great job that I just had to!!

I introduced a family friend to Ali over at Browning Mazda and the level of service was second to none. Unbelievable customer service and professionalism on every level. He was able to locate the car, schedule a test drive and delivery all in the same day. Thank you for making this experience one that she won’t forget. We won’t shop anywhere else!

Much appreciation to Derek at Browning Mazda for his continued professionalism and knowledge of my Mazda. And always a pleasure to have Derek coordinate my service.Ms. Roberta @ Always Recruiting, Inc.

Great service! My service advisor, Temo, was so helpful with letting me know what I needed to get done to my car and made sure everything was done as quickly as possible. I will be back!

Jason in the Service Dept was super friendly and accommodating. He worked to get my service done quickly while I waited, because Id told him I had an appointment I couldnt be late for... and thanks to him and the excellent service technician, I wasnt! Never disappointed with service at this dealership. They get it all right, every time.

Daniel always makes my trips to the service department delightful. Its always timely, with a clear explanation of services and recommendations for service. I couldnt ask for a better experience.

Browning Mazda is family owned and it shows. From me walking in the door, to driving off the lot in my new CX 30, I can honestly say albeit buying a new car is time consuming, my experience was calm, comfortable, respectful and kinda fun. Theyve done a beautiful job with decor, and its very comfortable.My salesman Chris was very knowledgeable, unpretentious and patient. He answered all my questions with a demeanor that said, I am here for you, as long as you need me. He never made me feel like he needed or wanted to be somewhere else. We actually had a fun time. This is my 5th new car purchase, so this wonderful service needed to be elaborated upon.Luis handled my paperwork with a honest and respectful and non rushed expertise. Enjoyable experience as well.Kudos to all.

My time searching for the right car was easy peasy due to Freddy & Billy’s exceptional service! I didn’t feel pressured to get into anything, Billy just showed me what I wanted and explained everything perfectly. I’m super grateful for their help and making me feel special. Purchasing a car is a scary/exciting thing, and they really helped me through it. When the time comes to get another Mazda, I know where Ima go again. Mazda for life!!

Service department is always courteous, greeted with a smile. Maybe its because I always bring donuts, but anyway they are a great team

Trevor was an amazing help! Super down to earth not pushy at all. He asked me what I wanted in a car and he found exactly just what I was looking for

Just bought a 2021 Mazda 6. Everyone was helpful from the start of my visit. Matthew was the first to greet me. He understood our needs and worked with me and my girlfriend to get us the car that she wanted. He then sent us to Brandon who assisted us with the test drive and my girlfriend fell in love with the car. Would definitely go back and refer my friends and family for future car purchases

This was a great experience from beginning to end. From the moment we arrived my sales person Ricky was friendly and helpful and when I described what I wanted he showed me exactly what I asked for right down to searching out and hunting down the exact color and trim kit I wanted. I didnt feel pressured or pushed into anything I didnt ask for. The team worked together to make sure I had a great experience and even though I had to wait a bit..I got a tour of the facility, a bottle of water and someone visited with me making the experience a good one. My purchase was wrapped up in finance with Scott who was personable and entertaining and took the time to explain everything I needed to know. To top it off he called me a few days later to let me know he could save me a little more money. People dont normally do that after youve paid or signed the paper work. They told me I was now part of the Browning family and I definitely believe it. I would recommend Browning Mazda for sure.

Everything was excellent from the initial contact, reception, test drive, sales team, negotiation, to the final paperwork in finance. All the staff were great. This is our second purchase from Browning Mazda, but not our last.

Be prepared to wait several hours on your new car lease/purchase. Zero sense of urgency after you commit. I recommend the seats near the windows so you can watch the staff pretend youre not there. If you ask for the Manager they will expedite your paperwork (not really, they just say that). Good luck!As a note, Benny was fantastic and is in no way responsible for any of the comments above. If only the rest of the customer service was as good as he was.

Had a wonderful experience at the Browning Mazda! Special thanks to Jun, Hassan, and Rafael for helping me and making the process as hassle-free as possible. I also absolutely enjoyed the newly renovated building.

Second time I can say we’ve had a wonderful experience at the dealer, we purchased our Mazda 6 today and the moment we walked in we were lucky enough to run into Edgar (salesman) and worked with us on looking for the perfect one. The entire team at Browning made sure we went home with the car we wanted, we got an amazing deal but most importantly great customer service.I would highly recommend Browning Mazda.Thank you Armando, Edgar and Marcos you guys did and outstanding job!! Kudos to you all 👍🏼

The service experience has improved tremendously. I spent less than 5 minutes total at the counter between drop from and pick up. Temo was efficient and great. Text updates were much appreciated. The only downside of dealership service is the high cost.

Great customer service. Always informed of status of service via text. Thank you!

Staff was very friendly and made the whole process easy. Dropped my car off and it was ready in less than two hours. They washed my car too, very happy with their service

Exceptional work...Jose King is always very helpful and able to answer all and any questions you might have regarding your vehicle!

Always courteous! Always on time.Jose is always informative and helpful.

I had a great experience buying my first mazda. Brandon was very helpful and knowledgeable about the car I wanted. I recommend this dealership for anyone buying a mazda.

Shout out to Derek, they really do have the most amazing customer service. I truly appreciate the way they have handled my car.

Professional and honest workmanship will have me returning in the future.

AVOID THIS DEALERSHIP AT ALL COSTS!!!!!!I came to the dealership with my boyfriend on Memorial Day. I had already been in contact with the Mazda dealership in South Bay, they had given me a quote with all costs including taxes. I called Browning because I saw they had the same car and it was closer to home. I provided them with my credit score, down payment amount and South Bay quote and they promised they would be able to match it. Upon my arrival, the salesman (Miguel) automatically starts adding arbitrary fees like clear car protectant and various other items that they were adding to my Browning quote. I point out in the fine print from the South Bay quote that has the same items included in the final price. Miguel talks to his manager and they eventually agree to match prices. This whole time, Miguel would only make eye contact/speak to my boyfriend even though I was the buyer. He then tried belittling me by saying its only $20 more a month after they agreed to match. Afterwards, I go to the finance office and the guy there patronizes me further and says where did she learn to negotiate like that to my boyfriend.We go outside after they finish washing the car and we notice a long scratch along the side. The service manager Omar assures this is something that can be buffed out and he will personally come pick up my car and return it spotlessly. After signing everything and being here for hours, I agree.About a week later the salesperson Miguel emails me to give him a call because he has amazing news. I call and he wants to BRIBE me take some CA car survey and he will give me a $50 gas card. I was reluctant to take this survey because they had not yet taken care of my scratch but he remains persistent (through text) and I cave. When I finish the survey he says I took it for the wrong dealership (WHEN HE SENT ME THE DIRECT LINK) and offers coffee for the attempt!!!!!!!!!!!!!!A few weeks later Omar picks up my car to buff the scratch. He returns it UNBUFFED!!!!!!! Says its too deep to buff out and hes sorry!!?!?!?!That is not even the end of this nightmare!!!!! I go to HB Mazda to get an oil change and BROWNING MAZDA put an expiration date on when I can redeem my two complimentary oil changes!!!!!! They had them expire before I could even reach mileage. I called the service department and the receptionist who answered could not help me because managers dont work on Saturdays and asked me to call corporate for my new car complimentary oil change.This place is an absolute joke.

Derek was so helpful during the process very informative and professional. Customer Service was awesome !!!

Benny was awesome and super helpful. I love my new CX-5.

I purchased a Mazda 3 today from Browning. The service was extraordinary! Everyone at the dealership from the general manager, Ali Joumaa, on down gave me personalized attention. I can’t thank the entire staff enough for making this a painless experience.

Excellent customer service. Zee is very helpful and professional. I had my door actuator replaced thanks to her. Thank you.

Wow, this dealership sure made an impression. Between purchasing a new vehicle for my husband and searching for a car to lease for me this year, we’ve gone to our fair share of dealerships but this one truly stood out by fully embodying the infamous dealership reputation. Having test driven several sedans from different companies including Mazdas at a different dealership, I knew going in that the Mazda3 sedan was high on my list. I had a positive first impression of the dealership, it seemed organized and the interiors were comfortable. Things really went downhill when our salesperson (very tall, male, you know who you are) sat us down to “run the numbers” following the test drive. I had made it clear I was looking to lease a vehicle and referenced the lease special advertised online. To lease a $24k vehicle, his opening offer was 30% down ($8k) of the full price of the vehicle (he claimed this was the standard banks look for this on car and home loans which is extremely false, we purchased a brand new vehicle from a competitor this year and were offered 0% APR with $0 down), and $450-525/mo for 36 months. Either the salesperson was stupid or assumed we were stupid, because quick mental math brings that to the full price of the vehicle. Last time I checked, leasing a vehicle does not mean paying the full price of the vehicle within the 3 year lease program. To top it off, he went into a spiel of how we were the closest dealership (false), family-owned (aren’t they all pretty much? And doesn’t this group own 7 dealerships?!), and that other dealerships all have mark-ups (common these days but luckily the one we will now be patronising does not so this is also a false claim). Once he found out I had been to another Mazda dealership and was considering both, he raised his temper and refused to provide numbers. I understand if numbers are confidential due to the competitiveness of the industry but there is no reason to put a serious customer down while explaining that that is the case. Tough luck buddy, won’t be bringing my best offer to you to match as you so angrily and unfairly insisted. I will happily take my business to a different Mazda dealership (the one that’s actually closest) that treats customers with respect.

Got my new CX5 here the other day, pretty easy and throughout. Luis was my man, fast clean and no Bs. Would recommend here if anyone want a new Mazda.

Don’t waste your time coming here. I asked about purchasing a used vehicle and the salesman’s eyes popped out and he gave a disgusted look that I was out of my league looking here. He says oh no. We have nothing here. When I looked it up their website online there were used vehicles for sale In the price range I mentioned. He made me feel really bad about my visit. I will never be coming back needless to say.

I had a wonderful experience at Browning Mazda. My sales representative (Joe) was absolutely amazing. He was so knowledgeable, professional, and friendly. He really took good care of me and I feel as though I’m truly a part of the Browning family. Everyone was so nice and I did get a great deal. This is the only place I will buy cars from in the future.

Service performed and completed as promised. easy check in and check out process

This is the only place that I really feel that they do not up sale me when it comes to car repairs. I worked with Derek to get an oil leak addressed. He advised me of other concerns and educated me on what issues could wait and which ones should be fixed immediately. He explained to me what tire wear was and when to replace the tires. I appreciated the text updates also. I always feel assured that my 10 year old Mazda is still safe and dependable after they have worked on it.

My husband and I had a fantastic experience at Browning. Joe Saab our salesman, was very attentive and accommodating. We happened to go on a very busy Sunday, and Joe Saab and the entire team were very attentive and accommodating to our needs. I will definitely recommend this dealership and Joe Saab, our salesman. THANK YOU!!!

Benny has been highly attentive to my requirements relative to purchasing a car. He has been patient in dealing with my questions and follow up inquiries. He has been helpful in addressing my after-sales concerns. He is well-versed in briefing me the features of the different cars he presented.Overall, the teamwork of Benny and his Sales Manager Moe is exceptional, & I highly recommend them.

Courteous service from the moment I pulled up to the door until I was walked to my car at the end of my visit. I was well cared for by every team member. Thank you!

Thank you Mazda! I’ve been with you 4 years and the customer service is always exceeds my expectations. Thank you Luis, Armando and Rafael for your help. You guys are the best

My service was perfect timing and very professional. Jason really went out if his way to make me feel like i was part of the Mazda family! He updated me along the way constantly and I really do appreciate that!

Called for an appointment same day and they were able to fit me in to check my battery, add new wipers and do an oil change. Service is always fantastic at check-in and check-out. I waited for my car and was able to work safely as there was someone wiping down surfaces and everyone was wearing masks. Jason in the service department has helped me a couple times now and hes is always so friendly and helpful.

I was on my last leg when I decided to stop by. I had already been to four different dealerships and had horrible experiences in the days prior and had low expectations.z I dont know who was listening to the voices in my head but they couldnt have proved me wrong any more than they did. From start to finish every person I dealt with in every situation that is normally stressful and gut-wrenching was not only easy but just straightforward and transparent. That was something that was extremely difficult to find it any other dealership. Not only did they end up earning my business, but they earned a customer for life!!!

Great service, Arturo and Luis helped me a ton in finding a new car, I will definitely come back to this location for services

The agent Jun Paguinto was really helpful. He assisted me to buy my first car and its awesome! I told him what I want and how much is my budget and he really delivers!!!Thanks and you are truly great!

I had a great experience here at Browning Mazda, Cerritos. Luis, the salesmen was new but he was knowledgeable and super helpful. There was an issue about the amenities that came with my car, but the issue was fixed quickly and they were willing to make right! Will definitely recommend this dealership to others.

The staff was knowledgeable, expecting me when I arrived and provided an honest assessment of the time I would need to wait. They finished early, all details were taken care of and I was on my way. Excellent service.

Zee was the perfect service advisor. Best experience Ive had taking past vehicles to other dealerships. This is my first Mazda, but with customer service like hers, Ill be coming back.

Excellent experiences buying my new mazda 3 everyone was very helpful and the buying experience went very smoothly and non-stressful

Same great service, as always. Daniel is top-notch. Mixed emotions on the broken vending machine, but that isnt their fault.

I brought my car in for regular maintenance and was taken such good care of. I had a couple of requests for small repairs and everything was taken care of and sooner than expected. The service people were right on top of things and so professional and polite. Thank you Browning Mazda!

Daniel did a great job keeping me informed and the work completed in a timely manner.

Everyone that I interact with was very professional and nice. Thank you Ricky Hickson for a great experience.

We are so happy with our new Mazda CX-5. We worked with Joe and Armando who made sure the process was straightforward. There was no game-playing. We definitely recommend this dealership.

Excellent Service.....Great Work from Ronnie and Brandon....Mr. Armando and Staff...And Mr. Finance Guy Allan Kok..Thank You!

Jason was extremely helpful 👏 the service was 👍 great.

From start to finish, I felt like a VIP customer. Employees were friendly and helpful, the lounge and restrooms are clean, modern, spacious, and allows for social distancing. They washed my car. I used to go to Orange but now its too far for me; Culver City is actually nearer but I did not have a good experience there.

I was very pleased with my experience at Browning Mazda. The sales team, especially Billy, were all very accommodating, friendly, and answered all my questions. Billy continues to go above and beyond to provide excellent customer service, even after my purchase. I got the exact vehicle I wanted, I feel I got a good price, and Im happy with the monthly payments. I will also be taking it to Browning for any maintenance, even though there is another dealership closer to me. I definitely recommend Browning Mazda!

Very friendly, quick service, made sure my maintenance plan was accepted and I was completely happy with my service!!!

The service team was busy but they were very attentive and helpful.Thank You.

Staff was courteous, personable and efficient. Lounge followed Covid protocols and was comfortable.

Very quick check in and service; the team kept me updated throughout the process and my vehicle was ready before the estimated time! I moved over to this location for service a year and a half ago after having a very bad experience with another local Mazda dealership, and will continue to come to this location for the continued exceptional customer service.

My experience was great and I love my new car so much. I would definitely recommend Browning to anyone looking for a Mazda. Thank you!

There were three people involved in the purchase of my Mazda CX-5. We started with Benny who was knowledgeable, courteous, eager to satisfy my questions. Then Alan who works faster than anyone I know and talks faster too. He was very polite and knew his business, seemed happy to satisfy our concerns. Then Moe, who was the one who really iced the cake by showing me the details of the navigation system and I drove away with everything perfect. I need to mention the young woman who answered the phone and really went out of her way to track down the guys I needed to talk to and she must run pretty fast in those high heels. All in all, Im crazy a bout this car and hope I stay that way as long as it is mine.

Ronnie really took great care of us in helping lease our car. We didn’t feel pressured at all just really helped us get what we want! He went above and beyond and we will definitely go back for our next car!

The best car buying experience I have ever had. Phill, Hussein, Ali, Mo, Billy and Rafael went the extra mile to make my car buying experience one of a kind. From allowing me to test drive multiple cars, to the smooth and transparent sales process. Browning Mazda is the best dealership to purchase a new or used car from. Highly Recommended.

Daniel Aguilar was extremely helpful. He understood as seniors and on a fixed income, the loss of one of our car keys was frustrating and to find out the cost of the replacement was a blow. The manager of the parts department Louis Olivas and the sales rep Angel, were also very understanding and helpful.I appreciate the service I receive at Browning and will continue to be a customer.

I took my car in because the engine kept smoking. Come to find out, the engine cylinder head was broken. I was advised the part was on national back order and it would take some time to complete the repair. Daniel was awesome!!! He set me up with a loaner vehicle in the meantime and provided me with updates regularly. The part needed took about a month to receive. As soon as it was delivered, Daniel had his team work on my car and it was ready for pickup shortly after. Great customer service! Thank you Daniel :)

Miguel Novoa was a pleasure to work with! Excellent customer service and absolutely no pressure. Super helpful and knowledgeable. If you’re looking for a Mazda he’s your guy!

Jason was very polite and friendly. Kept me informed of what was being done to my Mazda6 and what I will be needing in the near future.

Very positive experience from start to finish. I would highly recommend their service department to anyone with a Mazda. I wish they were closer but it was worth the drive. Very clean and Covid-19 compliant. Five stars on everything.

The service department are friendly and attentive. Jason Godbey is amazing. He takes care of me and my car from the moment I make the appointment to when I get my car back. I highly recommend Browning Mazda.

I brought my car in because the check engine light indicator was on. I did not have an appointment, however, Daniel Aguilar, Service Advisor, took care of me like I was a VIP. Daniel communicated with me numerous times by texting me the status, required repairs, and estimated cost. Surprisingly, my car was ready in 2 hours.Unfortunately, the check engine light indicator came back on the next day. I gave Daniel a call and he sincerely apologized. Obviously, he encouraged me to bring the car back ASAP. I brought the car the next day and Daniel was waiting for me. He assured me that it will be done properly and there should be no cost on my behalf. Daniel texted me the status, and the car should be ready soon. When I picked up my car, I was shocked to learn Daniel came in on his day off to take care of me. Talk about customer service.The car is running perfectly.

I worked with Jun at Browning Mazda of Cerritos. He was beyond amazing. I told him exactly what I wanted and gave him my range and he gave me my options and even worked with me on my dream list! I didn’t feel pressured or given the stereotypical sales man pitch and given the run around! Truly the best experience! So happy with my 3rd Mazda!

Wont respond to service requests via the contact form on their website (no matter how many times you try) but the sales department reps that spam you with emails will reply to your email ASAP. HOWEVER, instead of getting redirected or helped in any capacity youll just be slapped with a sorry this is the sales department, not the service department. unfortunate experience as a potential customer.

They will try to upsell you after agreeing to prices by phone/email. They will use words like its already on the car and things to try to force you to pay for things you dont want. It took us about 2+ hours to agree on the price we agreed to by email.Then I had to leave to go out the kids to bed and we decided I would come back the next day to finish the contract. They had the keys to my car to evaluate its trade in value and they wouldnt give my car back??? And instead gave me a loaner with one piece of paper and minimal agreement. So I left the dealership neither with my car nor with the car I intended to buy...I was in a third vehicle?So I had to come back next day to finish the contract because I couldnt hang out at the dealership anymore. They said they were ready any time and so I emailed and we agreed on a time. The finance manager doing my paperwork didnt arrive till 40 minutes after the agreed on time. And I was more or less ignored until after Id sent an email asking if I should come back later. From inside the dealership. Because they dont pay attention to their customers once they have you verbally committed to buying a car. (after that email they did give me cookies...and then ignore me for another ten minutes).I decided to go with my own financing and the salesperson refuses to confirm whether or not the dealership has received payment. I find this highly unprofessional.Ive certainly been to worse car sales places but this is one of the most frustrating Ive found in a long time.

Very informative and concerned for your car care. Thanks Temo!

Car buying is a stressful and intimidating process. Everyone at Browning Mazda is welcoming and nice made it better. Good experience w/Cesar,, Brandon and the rest of the team.

Honestly love going here, always great customer service, top notch! Im in and out before I know it, these guys are the real deal when it comes to customer service and helping you out, truly love being a Mazda owner. THANKS GUYS!

Rude and arrogant salesmen. Assured would take care of issues and did not. Do not buy anything here. Bullying tactics only interested in making a buck. Will never buy a vehicle from a browning dealership again. Horrible experience.

Daniel and the rest of the stuff was awesome. Thank you

About a month ago I leased a 2021 Mazda 3 sedan. I was thrilled with the customer service Jun P provided. He was patient as I looked a multiple cars, he answered all my questions, and was knowledgeable about each car. His supervisor, Mo, gave me an excellent deal. He really worked to make the car affordable and fit within my price range. He also got me a decent price on my trade in. I was extremely satisfied with my experience and I absolutely love my Mazda. Id definitely recommend purchasing or leasing a Mazda at Browning Mazda.