Wonderful customer service. Went before Halloween to purchase lipsticks but I received a free sample of their foundation which after a week I went back to purchased it. It felt so smooth on my face.
Amazing Service. I wish I asked her name so I could give her a shout out. But she even put some glitter on my daughter which was 5 Star in my book. Thanks
Enjoy going in the Store. Everyone was Professional and very Helpful. Assisting you with various items to Enhance your Look. Outstanding, Thank you
The DJ SUCKED today. Bad/terrible choice. Is that the best they can do for what they charge for make-up?? But I guess they get what they pay for. MAC should pay for the BEST....WOW terrible choice!!!
Horrible service! Came in today to return a foundation I purchased a few months ago. I’ve been coming to this Mac store for years in Cerritos and apparently they lost my account in their system??? After years of buying hundreds of dollars from this place no loyalty whatsoever! So, I came in and had to have my foundation matched again. The lady who assisted me was not very friendly and was just rushing me so, she matched me to a yellow orange color. Got home and hated it! Went back today with a full bottle and was told I could not return it??? After all the inconvenience of themLosing my information the manager did not want to make an exception... this is the only time I can actually take the time to come in and this is how I am treated! Hope they consider changing policies, management and employees!
I love this MAC location! Ive never had a problem with any of the employees. Theyre always so friendly & helpful whenever I come in! They dont push you towards anything you dont like.All the girls Ive run across are super sweet. It dose get annoying though when its swamped and you just want to buy one thing! I think they should have a express line for people who know what they want and want to get out!
Danielle you get 5 Stars from me! Unfortunately the rest of workers hat this store.desperatley need a customer service class. Maybe Danielle can lead teach it?
I love mac make-up!!! Found a new powder to keep my shine away and i love it !! Everyone working was so sweet and pretty and helpful!!!
Went there today to the Mac store and try to return some palette of concealer that was falling apart and the girl said because its falling apart she cant return it. That is ridiculous!!!!I was there at the mac store to return it because the container was breaking duhhhhhh.I travel and I shouldnt have to try to rubber band it together.I will just take my business elsewhere if this is the way theyre going to treat their customers..👎👎Was just in there yesterday and dropped some cash for concealer,foundation and 4 eye shadows.
The staff is rude!!!! They don’t care about the customers. At all!! Like I went in one day and I wanted to learn how to do eyeliner. But they completely ignored me I asked someone for help. And I shouldnt be asking for help they should be asking me if I need help. Anyways so I asked for help. And let me just say I don’t think she did this willingly because she left on of me eyes a nice wing and the other one incomplete. Unlike Sephora whom has Incredible service and always makes sure the customer leaves feeling beautiful. Plus the products aren’t that good. Nyx makeup which is right next to this store is cheaper and better.
Always a pleasure to come in and shop new items
The girl did great on my face, but $65 is steep 2 pay get ur face done...
My wife had been on the market for a nudeshade of lipstick for about a month now and as soon as she asked Beto to let her try on a shade, he swatched over 10 different comparable shades onto his hand and matched her to the perfect one. We decided on one, but Im sure well be going back for another 3 shades. Beto and the rest of the staff were very welcoming whether we were browsing buying.
Loved the way Caroline beat my face gave me such a natural look!!
My bridal MAKE OVER was BEAUTIFUL
Love this MAC store service was amazing.
Everything so overpriced. Rude employees. I had over $300 gift cards from class action to spend. But sold them at half discount at gift card buying place
I hate the Mac employees ! they dont even get close to ask if you need anything . all they do is stare /: HIRE BETTER PEOPLE
Very good customer service
Mac cosmetics the best
Fantastic service
Great makeup
Got my eyelash curlers!!!
Sheer lip girl
Very rude staff when it comes to helping and all you can hear them saying Im ready to get off or I want to go home already annoying!
Went with my sister
Very good