Very friendly & likeable! Transportation was provided back to my home and once work was complete, from my home to their shop! Charmaine and Tim were great and I trust them.
These guys have great customer service. Shop is immaculate and they are very professional. Would take my truck back there again. Thanks!
As a hybrid owner, I wanted to ensure my Volt was in good hands. Tim was very transparent with quotes and the process of my cars maintenance and needed repairs, the online assessment they sent as well is incredibly insightful to see what exactly was needed and done on your car. Friendly service, fair prices. Will be going back.
My 2002 Toyota MR2 Spyder wouldnt shift gears and inoperable due to hydraulic pump and actuator and previous research of parts unavailability. Received a referral for ADS thru Bumper-to-Bumper, checked their website, saw a older green Nissan on the lift and thought they knew how to repair older cars. So, I called ADS as a first time customer. Tim Thompson was very professional and knowledgeable about the cars issue and advised initial diagnostics. Mason St.Clair, technician, completed diagnostics and, good news!, got pump working and gears shifting. Tim followed up with info and started to get an actuator fabricated for replacement. Tim followed up via phone with progress updates and happy to receive the call, actuator in and repair eta: 2 weeks. well, 13 days later received call car repaired and ready for final check run. Total time: 22 days from inoperable to running again and passing emissions all cleaned and shiny finishing job. Enjoyed riding with top down enjoying the AZ scenery again.Im glad I chose ADS for the repair and put my trust in them to gt the job done. Great job Tim, Mason, Ryan, store manager and Greg, owner. I highly recommend ADS for your car maintenance and repairs.
Fair priced, quality workmanship. I took what turned out to be a hot-mess to them and they diagnosed the issues and got the repairs done quickly and professionally. Very happy with ADS. I both will go back to them in the future as well as recommend them to others as well
This is truly a top-notch, one-stop shop. Best shop Ive been to in the East Valley. When you leave after a repair, its FIXED. Super friendly and knowledgeable staff.
Went to these guys for a wheel ALIGNMENT had to leave the car with them, but I didnt have to bring someone to take me home, they provided a shuttle to take me to and from. A few hours later they called and gave me enlightening detail about what they found about my car, they told me things that no other wheel ALIGNMENT shop had ever told me, because I believe the other shops didnt know. Im glad I found ADS, only thing I didnt like about ADS is that theres not more ADS shops around town.
Ive gone through a couple of shops in Maricopa for my brakes and they cant seem to fix my screeching brakes for the past 2 years. I almost gave up until I found ADS by referral from Costco auto services. When all things said and done, the brakes no longer screech! It was worth the 40 min drive up to ADS to get great quality service. One thing I want to add is prepare to not have your car for at least 24 hours. I dropped my car off early morning and I wasnt able to pick it up til the following morning. They seem to be pretty busy, but that wont stop me from going back next time when I need something done. Thank you!
Bryan was excellent, Ive been trying to find a trust worthy mechanic and ADS has a new customer Ill definitely be taking my 350z here again, thanks guys..Took my car back to have them replace a plastic engine guard with a aluminum one andsome new windshield wipers!! I bought the aluminum engine guard online they installed and only charged me for the windshield wipers, these guys are amazing I wouldnt take my car anywhere else!!
I had serious issues with the air ride suspension on my Ram 1500. The left side of the vehicle would deflate down to the bump-stops while driving. I took the truck to Automotive Diagnostic Specialties for diagnosis and repair. Brian and the techs did an excellent job finding and repairing the problem on a very complicated suspension system. Kudos to the guys for a job well done!
I really cant say enough about how great this place... On four occasions now weve had guys stuck on the side of the road needed tow truck and Mike one of the service reps is the best at what he does. I just call up he coordinates everything I just worry about getting the guys off the side of the road and he worries about the vehicles. Not to mention, you cannot find a higher caliber of mechanics and overall bunch of professional guys. I have a fleet of vehicles that I take to these guys on the regular they are thorough as can be they diagnose anything and everything All of them are the best of what they do...like I said I cannot say enough good about this place. Fair trustworthy honest.
I saw the reviews on Google and decided to give them a try to get my AC fixed and they were very professional got it in a timely manner updated me on anything that was wrong with the car and kept me in the loop And help me get a rental while my car AC was getting fixed. It may seem pricey for some but you pay for what you get and I rather have my car in tip-top shape then have it serviced somewhere where the issue at hand wasnt fixed the first time around. Great customer service overall. Thank you guys!
Their customer service is well above any automotive repair shop I have ever been to, straight to the point diagnostic sent to your email with pictures, they don’t push you into any not needed services. Great explanations of when I would need to get these items done and why. The price I was quoted was actually the price I paid when I picked up my vehicle!I brought in a quote from a competitor and half of the items on the other quote didn’t even need to be done, when does that happen in a repair shop.Great job from start to finish!!!!
Amazing communication on every step of the repair process and the personal touch in their calls is just awesome. First time customer here and yet had no problem trusting them with my car, and simply went in to pick it up after everything was taken care of. Totally coming back.
Mike was an awesome help. I lost power in my vehicle driving down the road. The team was able to have me up and running at a reasonable price.
3 years ago this team caught a severely fractured ball joint housing on a 2004 expedition that a shop in Idaho had put in new. Scary that I drove about 3000 miles on it. They worked with me to get it repaired and ensure the ID shop paid for it. They also provided other valuable repairs on that vehicle. I could think of no better shop to bring my 2017 expedition to for an inspection.The courteous, professional way the service techs and mechanics work and interact with customers shows integrity and transparency, two things I value highly and I reccomend ADS to anyone who asks.
1) Left car 7:30am 8/17, no call or report until 9am 8/19. Why take a car in if it wont be looked at for the better part of two work days?2) The only maintenance found to be needed was air & cabin filter, but cabin filter wasnt replaced. Now have to take the car back to get that done.3) After paying bill, I overheard another customer was receiving a discount for AAA membership or military veteran status. Why didnt the service advisor tell me about available discounts?
Thanks for fixing both my car and Bobs jeep. We are impressed with your professional manor. We like the calls to let us know what is wrong before starting. Thanks again. Patti/Bob
This shop is TOP NOTCH! 👍🏼👍🏼Honest, Reliable, and Professional. We have been going to ADS for years and love this place.
ADS evaluated all of the fluids by testing each individually on a vehicle that I just purchased and made appreciate recommendations for each. Additionally, they were able to correct the front end shake by road force balancing my tires. This vehicle is my sons first car and I feel confident that he will have a sound car based on their analysis. We will continue to take this and all of our vehicles to ADS in the future.
Had trouble with several things in my car and Technician Richard and Service Advisor Bryan were very helpful, honest, and great with keeping contact and in the loop of everything they are doing.
As always, the team here provides the most professional service that I have experienced. Not only did they replace my rear struts, but added at my request to check out the fuel filter. I can think of no where else that I would trust my vehicle.
Extremely knowledgeable. Great communication. Very high end diagnostics and repair. Specialized in my performance needs on my LS Swapped jeep. Never questioned the platform they were working on. Most shops could not meet the high level of expertise required here..
The best auto shop around! If you want quality work, great customer service, and people on your side; this is the place to go! They went above and beyond to help me out and my car is back to running great! Thank you ADS!!! And a special thank you to Andy!!
The first time I used this company I was referenced to them for a wheel alignment. For such a simple adjustment their professionalism shown through. There was no doubt I would return to this company when I needed my AC system replaced on my 03 Ranger, and a coolant flush. After inspections it was also agreed to have my break fluid flushed, and coolant hoses replaced. I have confidence moving forward into the Arizona summer. The air is cold, and my engine runs well. All this work was completed in an amazingly reasonable time. There is no question that I will continue using ADS for all my future repair/maintenance needs.
We’ll definitely go back to ADS. They were honest about the work needing to be done and the pricing was very competitive. Mike was great about keeping in communication with us along the way.
This was my first time dealing with ADS, I had a great experience.☆ Fast to answer my phone call with professional introduction.☆ Great listener to what I had to say my problem was.☆ Quoted pricing for repairs & processed my vehicles intake quickly when I arrived.☆ Completed repairs very quickly as quoted.☆ I personally inspected & tested the work that was done and was very impressed with what I saw, power seat works great once again.☆ ADS honored my AAA membership and I received a discounted price on my repairs.I recommend checking with ADS for all your vehicle repairs.Thank you Tim T. with ADS.-Jose
I live in Seattle, My Daughters car broke down in chandler. With nothing but Yelp as a guide I picked ADS. I am glad I did! Mine and his crew diagnosed the problem and did exactly what was needed to fix the car at a reasonable price. They made a stressful situation bearable. Thank you ADS!!
Had a stripped lug bolt that couldnt be removed from the wheel.Good quick job and courteous customer service. However very pricey.
Tim Thompson, Service Advisor reviewed the inspection findings following the oil change on my vehicle. ADS is very thorough with evaluating my SUV. Recommendations are offered without and pressure. I appreciate ADS and their honesty.
Began having mechanical problems with our RV while traveling to LA from Houston on Interstate 10. Stopped at ADS after 1.5 hours of trying to find service. Thanks so much to Mr. Tim for taking the time to help while in distress. Very helpful, patient and cared!!!
They simply did what they said they would do in a timely manor at a fair price.
I have been using ADS since I moved to Phoenix a year ago. They have worked on my car twice now and I have been impressed both times. They are honest, informative, professional and knowledgeable. They text you a link to a full report of the health of your car, complete with photos and recommendations for repairs needed immediately and items to be addressed at a later time. I highly recommend ADS for both maintenance and repairs. I plan on using ADS exclusively to care for all my vehicles.
Great service. Courteous. Knowledgable. Fast. Friendly. Gave me a ride to pick up my vehicle when complete. Would recommend to anyone.
They gave me 35 more horsepower with a performance tune. Very professional and excellent service! Will definitely recommend!
Thank you so much to Ryan and staff for doing such a thorough inspection on my engine and finding the issue so quickly! These guys are top shelf and the facility is by far the most amazing in the valley! If you haven’t visited this repair facility.....you’re definitely missing out! Honesty, Integrity and a name you can trust. Great job fellas!💯👌
Always good diagnostic and maintenance recommendations. Repairs recommended for durability. Always quality workmanship.
Tim is a good guy and very helpful. The team seems to take good care in fixing things right and recommending whats needed and whats not. I am going to start bringing my other cars in.
Very pleased with every thing, thanks to the guys and Ryan G. ...R.O.F.III. and the second time with A/C issues here, they came through with fiying colors. Thx, again..
Greg and Andy went above and beyond to ensure my vehicle was repaired properly and to ensure I was not taken advantage of by another shop. ADS prioritizes its customers above its bottom line. It’s no wonder the shop receives awards for excellence year after year.
Last mechanic caused $2400 in damage to our class A RV. ADS handled everything for us repairing the damage and ensuring the other garage would pay for the repairs. Tim, John, Ryan...all are good and decent guys who work hard and are honest. We are deeply grateful for their expertise, patience and willingness to help us through this rough patch. We would recommend ADS to anyone and everyone and we will not take our vehicles anywhere else going forward. Thank you guys soooooooo much!!!!!! Best place for any repair!
The service was good. I dropped my car off and it was ready when they said it would be.My issue is with the thirst for a review. I was sent a more than one email asking for a review which I ignored. But today my phone rang and it was someone asking about my experience...My experience was good until I felt like I HAD to write a review.Well here you go.
Came due to some issue with the ABS and other damage due to a tire explosion. Andy helped me with the diagnosis of the problems and gave professional advice on where to go forward. Great customer service and attitude! Recommended!
They are a very Professional crew, they diligently worked with my pain in the tail warranty company to ensure that the covered service was indeed paid approved after being given to run around they remained courteous and polite called with regular updates on the status of my car. I could not have asked for a better level of service. Thank you all for a job well done.
Repairs as promised, and on time. Great job.
They did what 4 others could not do. They figured out why our 67 Mustang with a 390 and matching numbers was overheating. Ive only driven home about 40 miles, and played with it around the neighborhood, but no sign of any overheating problem. And it runs fantastic! Ive found the guys I want working on our cars! Thanks Ryan. Your team did an awesome job! Wish I found you $10K sooner.
What a great experience! These guys are the best. I trust them completely to honestly evaluate my vehicle and what is urgent to fix and what can wait.Trust is key in this business and they did a great job.
ADS is awesome, they took my mini Cooper in right away without an appointment. I told them that my car was smelling like a gas leak and they took this very seriously. They fixed my problem immediately. I thank all of the guys at ADS.
SERVICE AND THE WORK PERFORMED WAS DONE EXCELLENT AND THE COMUNICATION WAS EXCELLENT
The service performed appears to be what was represented. However, the cost of the services were not what I was quoted when the appointment was set up. Its a poor business practice to provide one estimate and then a separate price once the work is done. The reason I was provided is they didnt understand how much the fluid volume was on my vehicle. Very dissatisfied!
I had a wheel alignment done as part of my regular maintenance, and from beginning to end I am thoroughly impressed and satisfied with ADSs professionalism, customer service and attention to detail. I have never felt so confident leaving my vehicle with any other company - I got treated better here than the dealership!I had to head out of town on a whim and needed an alignment done before I left. I researched other automotive shops and narrowed down my top 3; ADS accomodated the short notice and got me out hours before I was scheduled for travel. That alone sold me as a patron for life.Thanks guys!
Good customer service. The service / sales tech was honest in telling me the service schedule. I appreciated that as Im not a resident.
The guys were so nice. They answered all my questions and they kept me informed on the timeline of my car! I will definitely be coming back!
Outstanding service! These guys know their stuff. I have a 2003 Mustang Cobra and they get it right everytime!!!
I was highly pleased with this company. They were very professional and saved me the trouble of having to deal with the insurance company. I was taken back to my car and shown on a lift exactly what was damaged and what would be needed to repair it. Driving my car now, it feels tight and the suspension and steering feel like new. My car and I are both pleased with their service.
ADS has gone above and beyond for me & my vehicle, & Im very grateful to know theyre there! I had a less than 5 star experience which they immediately contacted me to resolve. They have taken the extra time to make sure I fully understand the situation and worked with me to make the best decision. Build a good rapport with this shop & you wont be disappointed!
ADS was kind enough to take on the installation of my new high flow catted downpipe on my 2020 Supra before I went to the track. They did a great job on the installation and charged a very fair price. I will definitely use them in the future.
I’m glad I brought my truck here. They did a better alignment than the dealership. I will absolutely go back here
Tim and the guys took care of me and my car. Worked with my schedule fast and efficient would recommend and will be back. Thanks again guys.
Customer service at ADS is A+ and professional! I don’t think I’ll take me car anywhere else. I’m so grateful to have my car back in a timely matter over the weekend.
After 244000 miles I needed an replacement engine in my 2005 chevy 2500HD.ADS did a great job.Work was great and price was fair.Would and will go back
Very quick and professional. They took the time to let me know the safety of my family was important to them and they wanted to help
We previously used ADS several years ago for my classic car. Last month our dealer new car warranty expired and we selected ADS to continue our maintenance program. We’ve always received exceptional service from ADS.
First time customer. Very professional, great communications. Work done on time at quoted price. Appreciated vehicle inspection included with digital photos.
I was referred to ADS by a friend after my supercharged 2014 Camaro SS 1le suffered some engine damage. I am extremely grateful for the amazing and professional service I received at ADS. From the first phone call, Greg (shop owner), and Ryan (my main point of contact), were professional, helpful, and just a pleasure to deal with. They patiently explained the various options available to me, and not only quickly repaired my car, but also added30 hp by refining the tune on my car. Every interaction I had with ADS bolstered my confidence in them. I am excited to work with them on future projects and would highly recommend them to anyone searching for a professional and capable performance shop!!
Professional, detail-oriented, trustworthy Diagnostics Center.
Worked me into a busy schedule. Other than the part needed to to fix the repair was delivered to the wrong shop, which was out of their control, they had the repairs done on time.
I was totally amazed by the service and repair that I received at ADS.My truck was messed up for 6 months and nobody could figure out what was wrong . I no time they found the short in the wires and repaired it. A true AAA+++ business. Thank you ADS.
This company has serviced more than one vehicle for me. They’ve taken on every challenge I send their way on time with superior workmanship. I highly recommend giving them a try.,
The guys at ADS are awesome. I do a lot of my own work on my cars and trucks. But, when I need work done outside of my capacity, I exclusively use ADS. They are knowledgeable and HONEST with great customer service! I can always trust Tim to shoot me straight! Ill continue to drive almost an hour out of my way to use ADS when needed! Keep up the great work!
Super good guys. Quickly got my truck fixed.
So, a buddy recommended this shop when I mentioned to him my sons 2013 Ram truck motor took a dump. I called and spoke with Andy; I explained my son recently moved up from Tucson to attend ASU. His reliable truck decide Tempe was a good place to call it quits. Andy immediately knew what the issue was a offered a few options. He coordinated with my son and I and after a little time I picked up a smooth-running truck.Being from out of town, its difficult having confidence in a new shop. Andy and the folks at ADS have earned my families’ trust. Thank you so much for giving my wife and I peace of mind in knowing if our son has issues, he has a trust worth shop he can count on.
Friendly and quickly got me in for a same day lube oil filter. Detailed review of my car and gave me honest feedback on which items should be done in a few months. No pressure.
They made adjustments to my mufflers and all that seemed to go well. Extremely disappointed that when I went to pick up my vehicle (67 Camaro ss/rs) it was out in front lot unlocked and window open!! Mike wasnt there that day and I never got a call from him apologizing. So when my car failed emissions I brought it somewhere else.
I found this business by googling the internet and reading the reviews. I have to say I agree with the reviews 100 percent. When I arrived I was greeted by Tim and thats who I dealt with the whole time that my car was at ADS. The young lady who pick and drop me off was a pleasure also. Even though my car was not fixable. I enjoyed the service that was provided. Would recommend this business.
First time there excellant business staff is great did a bang up job even charged less yes less than quoted covered all the car future needs and Mike is cool
These guys always exceed my expectations. They are quick and efficient and the service is excellent. Jason is an excellent technician who is very skilled and has always been honest and accurate in his assessments and work. Trust this place to do a great job.
ADS was able to fix my 1995 Pontiac trans am when no one else could figure it out.They were very pro active and kept me informed through the whole process.Outstanding company.
Packed wheel bearings! Great job all around
I took my car here to get a second opinion and they were so kind. I really appreciated their customer service. I will definitely keep them in mind if I ever need their services again.
Mark, at Automotive Diagnostics has credibility, integrity and consistency. I have used his services for about 27 years and have never had a complaint. He stands behind his work. No BS. If I could give him 6 stars, I would. Thank you Mark.
Greeted warmly, advisor under stood my needs, service was fast and done well.Thank you ADS!
Although the employees at ADS are professional and very knowledgeable, they also maintain a family-like atmosphere which is a huge plus in my book. There was a logistical snafu with the vehicle being serviced before mine which pushed the timeline back on getting my truck serviced. Ryan was apologetic and offered me a shuttle to wherever I needed to go (👍🏽) but I declined which gave me an opportunity to observe. Their shop talk was amazing which informed me that they know their stuff. The service tech that worked on my truck asked me about my alignment issue prior to doing any repairs-- another plus. After two failed attempts and frustration with the dealership, ADS got it right the first time around and noticed an additional issue with my alignment. As a footnote: they had pizza for lunch and invited me to have some. Professional, family-like and friendly is how I would describe the team at ADS. And I didnt feel like I had mortgaged my house when it came time to pay. Thank you ADS!!
So glad Tim was able to help with British car experience. Made it very easy to get my Dads car road ready. Thank You!
Had purge valve issues and hose leak, they were able to get me in the next day after I called and was able to pick up my car same day. Work was done professionally and quick. Car runs smooth like butter, would definitely recommend this shop.
UPDATE: 10/30/2021Took my daughters car here as other mechanics were reading the codes it was throwing and recommending a new engine. She actually got quoted 4k for the new engine. I knew this was quackery and took this car to ADS. Turns out that oil was leaking onto, or into a spark plug causing a misfire. A couple hundred dollars later and the 4 thousand dollar problem went away lol. By the way, my 2014 Ram is still running strong with no issues since ADS got her running right. Now its the only shop my daughter will trust as well.My daughters car needed new cat converters as well, but we knew of this problem. ADS did not install aftermarket parts!I do have to admit, I do cringe when I see them calling me after I drop a vehicle off. Thats ONLY because Im used to them finding all the problems, not just the one I brought it in for. I tested this with my truck. They fixed everything. That was about 30,000 miles ago and not one freaking issue. Keep doing what your doing ADS!!!_________________________________________________________________________ORIGINAL POST:Its the only place Ill take my 2014 Ram. Ive had quite a few repairs done here now. Each one has had Zero issues with it. Ive even ignored their recommendation once on replacing my oil cooler... Just to have it go out 2 months later. I should have listened. If I can say anything about ADS, its honesty & integrity. Customer service is great too, but keep in mind its really not their fault for delivering bad news.Im excited to write this review because Im 41 years of age and have had predominantly used cars. Been through hundreds of mechanic shops in my life, but now Im only using ADS. I hope this helps someone who needs things done right, thoroughly and actually wants the real facts of what else is going wrong
Great service Great Prices
These guys know what theyre doing!Me and my car have been camping out at several GM dealerships for several months trying to find what turned out to be a simple problem. The guys over here found it on the first shot, fixed the problem and it was less than $200. I probably spent that much in the vending machines at various dealerships waiting for my car be properly diagnosed.Thanks guys, I really appreciate the professionalism and value!
Heard about ADS from my neighbors and decided to give them a call regarding my daughters 2007 Prius. ADS was great. They kept me informed from start to finish. They stayed within their cost estimate for the repairs and we added a few other repairs and pricing was reasonable. If was good to get that car back on the road. My daughter Olivia just sent me a note below:Thank you so so so much for fixing my Prius. It is like a whole new car!! I didn’t realize how much I missed her. I love it so much. I appreciate you so much dad. I love you!
Went in for an oil change and tire rotation. Happy with my experience!
Great place to have your car repaired. The staff is friendly and knowledgeable. Thank you A.D.S.
Great shop to work with. Honest, great service, and work done right!
Very professional and great service. I was sent an online copy of their inspection and it listed what needed to be addressed right away, and what could be addressed later. I will be returning the next time I need maintenance.
ADS was very through with our car repairs. Kept us notified with all updates, parts required & repairs. Thank you!
2nd time I have used this shop, only need a service on my vehicle, which they completed within time said and also $ amount given over the phone. I had previously brought my Audi to them with a check engine light on, we had just moved here from IL so had no idea where to take the car to. They diagnosed the problem, performed repairs within the estimate given, have had no more trouble with the PVC system since. I would not be afraid to take a vehicle back to them for any other thing that may come up, great place to use.
Great customer service. Professional, knowledgeable and they stayed in touch every step of the way ! Highly recommended
Mike and Richard did a great job fixing my oil leak on my old truck. They were the 3rd shop and no more leaks. Thanks guys.Very professional service.Chris