Jay and the guys at Sunset did a great job on my truck. It needed a lot of work. The biggest issue was a check engine light. They didn’t give up and figured out the problem. Their work is top quality and they stand behind it with a two year warranty. I would recommend Sunset Auto for all of your vehicles needs. The technicians are very knowledgeable.
Amazing customer service, amazing work and I will definitely be come back for any work I need done on my infinity.
Service is extremely good. Business like with a personality thrown in.
Sunset Auto has been a rockstar among Phx- East Valley car repair shops for decades! You can’t beat the customer service- they’ve found issues the dealership service department missed on my Highlander that we also eventually got the dealership to cover. They’ve taken me into the garage to show me a suspension issue. Jay especially takes extra time to explain and investigate certain questions or issues upon request. The guys are super friendly and will shoot straight with you even telling you when something doesn’t need work. They truly are advocates for the customer. Hard to find an honest shop that does high quality work these days.
Fantastic service. Wonderful employees. Extremely helpful.
We have been taking our vehicles to Sunset Auto for many year and have found time and time again that they are honest and their prices are fair. Their honest is what I like best about Sunset Auto, many times they have proven their honesty. I would highly recommend Sunset Auto. As far as I know, word of mount is their only means of advertisement. That says it all because people keep coming back and learn about them from positive experiences from others. Thank you Sunset Auto.
My car got an overall checkup because I had not had it serviced for about 2 years because of the pandemic. I dont know all of the services that entailed. I trust Sunset. They tell me what needs to be done, and what can wait and give me referrals when needed.
Me and my family have taken all our vehicles here exclusively for at least 15 years. Top quality service and quick work. They give it to you straight; never tried to work us over. Cannot recommend enough.
My family has been going to Sunset Auto for all our automotive needs since the early 2000s. They are like family. Most recently, my A/C stopped blowing cold air in my Jeep. I took my car into get it serviced and they had it fixed within a day! I swear its blowing colder air than when I purchased the vehicle brand new
I highly recommend Sunset Auto! (Too long didnt read below my praise paragraph.) I initially called in to inquire about services to fix a coolant leak. They told me to bring my vehicle by and they could have a look. Upon bringing my car in much later that day and mentioning my problem, Jay, at the front desk had made a note from my call earlier and knew who I was and what I needed. I left my car, and Jay gave me a call back with a pricing estimate before any work was done. I picked up my vehicle and paid the bill that was 100% accurate to the quoted estimate. Since my initial visit, I have also taken a vehicle to Sunset for a pre-purchase inspection. The team was incredibly thorough in their inspection and had some excellent recommendations on buying and maintenance requirements for the vehicle post-purchase.TL;DR - go to these fine folks! You wont regret it. Amazing customer service, fair pricing, incredible work! Highly recommend 10/10!!!
Jack & Jay & all are awesome guys to depend on for our vehicles. I purchased 2014 Kia i bring to them for everything.We brought our old 1995 Buick & 1999 Nissan here for years.Great dependable service. I recommend them to everybody.
Once again the team at Sunset Auto provided top quality service at a competitive price. I have a 2003 4Runner that I purchased new and Sunset Auto had been taking care of it since day one. The air conditioning went out and Sunset Auto had it fixed and blowing ice cold in less than 48 hours. I highly recommend Sunset Auto to everyone. DG
Good service, and good price
Great service, competitive pricing, quick turn around. Pleased with their work.
Weve been using Sunset for years. Super friendly staff, honest and reliable.
We keep returning to this family owned automotive shoppe. In fact, it has been over seven years since we first started bringing our vehicles here. It is the honest No, you dont really need that done or the you have choices, what would you like to do responses that make me feel that there is no pressure when needing to make a decision on how to repair my car. The owner, Jack, his family and employees are so friendly and respectful as well. I guess those are the reasons why I keep coming back.
Very friendly. Fair prices. They got my car in right away and got it all fixed up quickly. Parts and service came with a warranty and free road side assistance. So happy with Sunset. I will definitely return for any service i need on my car.
This is the best and most honest place to get your vehicle checked out. Unlike most places, they dont try to scam you. I plan on coming here as long as theyre in business!
Jack and his staff are always polite, reliable, honest and dependable. His prices are reasonable. I trust their word when it comes to vehicle repairs. On one occasion I was having a problem with my brake lights and rather than fix it and charge me, Jack told me to take it to the dealer because it should be under warranty, I did as he told me and the dealership fixed the car without cost. I have been taking all our cars to Sunset for over 20 years and am extremely happy with their service and would recommended them to anyone without hesitation.
Excellent service ... again!Brought my car in for oil change and check up ... and before I could finish my breakfast, I received a msg saying my car was ready... nice! And even better ... all I needed was an oil change! Sunset an honest shop ... they dont pad the bill with unneccessary repairs ... and the repairs they perform are top notch quality at great rates/prices.
I came to Sunset Automotive for assistance and explanations, and they exceeded my expectations. They were recommended by a friend and Im relieved I found them. They not only took great care of my car and did not overcharge me for anything, but they also informed me of the specifics with my vehicle so that I could UNDERSTAND what was going on. They were straightforward with expenses that I could expect in the future, and even gave me a detailed report of the costs. As a medical student, I have expertise in other areas, but automobiles are not one. I am young and a female, but they treated me with respect and kindness. This was the most pleasant experience at a car shop. They have my business the entire time I live in the Phoenix area.
Sunset automotive was a pleasure to work with. My car needed new shocks and struts and they did the job right. Its always struggle to find a respectable mechanic that isnt just doing a quick fix for the money and up-charging. They took their time and did the job right the first time. Only con on a pros and cons list would be that it was a bit expensive. But in this case cost was reflective of the quality. As the saying goes, you get what you pay for! Its worth every penny to know that the job has been done right. I have already referred them to friends and will continue to use them for future service. I couldnt be more happy with the experience.
Sunset Automotive is trustworthy and informative. I highly recommend them!
I took my car over a year ago to the dealership and they wanted to charge me $1500 for all my repairs. Then I remembered this dealership.. because I use to live in Chandler. I took the car there.... and they cut the price less then half. They said for all the repairs that the dealership quotes me.. It would cost $500. It was amazing. The car ran better then it ever has after we took it there! They were honest, upfront & now I only take my cars there.
I have been using Sunset for the past 15 years. They are a little more pricey than other but I know I am getting top quality work from them. I have never had one negative experience and always feel confident in their recommendations. This place is the best in town!
I have never had any problems with Sunset and they work that theyve done on my car. I never feel pushed into doing anything I can or cant afford. They are very friendly staff and I would recommend them to anyone. If youre looking for an honest, friendly, and reliable automotive business, choose Sunset.
This place is the best. I feel comfortable, educated, and respected when I go here. Going to an Auto Repair shop, Im normally skeptical of the information given to me. Sunset Automotive has earned my trust time and time again. I will always go to these guys and Ill recommend them to anyone who asks!
Ive had a variety of issues with my vehicles over the last 10 years and Sunset Auto has been a fantastic one stop shop. The staff is very caring of both your time and money when it comes to dealing with your vehicle. Forgive the pun, they have NEVER steered me wrong.
As always the staff of Sunset Automotive were able to diagnose and repair all of the issues with our two vehicles in a timely manner. They are honest, reasonably priced and always willing to go the extra mile to make sure that all issues are addressed to your satisfaction! GOLD MEDAL service!! Jack, Greg and the rest of their “team” can be depended on to give you the very best in customer service, guaranteed!
Prices were fair, the work was professional, and the staff were friendly. And the waiting area was clean. Can’t ask for more than that, maybe some coffee.
Fair and truthful. Great timely service. I couldn’t be more impressed. Thank you Jack and Jeff!
Good honest work, done at a fair price. Highly recommended!
We have been bringing our vehicles to Jack for over 15 years. He has fair pricing, is honest about what you need an dont need and does excellent work. I love having a mechanic that I can trust.
It is wonderful to have a team you TRUST when turning over your car for maintenance and repair. Jack and his team at Sunset Automotive are a family of knowledgeable, honest, professionals.
If I could give them six stars I would. In addition to a cheap, fast oil change, they noticed my car was leaking brake fluid and fixed the leak and topped off the brake fluid free of charge.They also gave clear honest advice when I asked about some other minor issues with my car, rather than trying to upsell me or lie to make extra money. I trust them and they do solid work at a great price.
We have been going to Sunset Auto for over 15 years. Jack and Greg are the BEST!!! The very best!!! I highly recommend them. Added bonus - there is WIFI. I sometimes will bring my laptop and work there while I wait for a service.
I had brought my car in to them before for a previous repair and had not had problems after that repair. This time, I brought it in for squeaky brakes. A few weeks later I was coming to a stop and i had no brakes. My car went about 50 ft before the brakes kicked it. Terrifying! I was lucky there was no one in front of me. I took it back in and they said there was air in the brake lines and they dont know how it got there. They told me they bled the lines. They did not charge me this time and told me they did it again and I should have no further problems. Not sure what to think. Could have had a very serious outcome.
Weve been taking our cars to Jack for several years. The work is always done right the first time and at a reasonable price. The last time we took our Rav4 to the dealer for an oil change special, they presented us with a whole list of needed repairs. We made an appointment and took the list into Jack. After giving the car a good going over, only one of the repairs was needed which was done at about 1/2 the price of the dealer quote. Would highly recommend Sunset Automotive.
Having a trusted mechanic/auto repair shop is a blessing. Jack and his team at Sunset Automotive are my trusted auto repair team. Jack shoots straight and gives great counsel on what needs to be done now and what can wait. I have taken all my new and used cars to Jack for years and will continue to do so.
Always great service and great people. Sunset is honest and fair which is far more than most in the business and that is why I always come here and I always recommend them.
I had just arrived in Arizona from Florida and my truck started acting up. This being my first day in Arizona, I didnt know anyone nor knew of any reputable auto service companies. I was concerned that as soon as the auto service company saw my out of state license plate - the repair bill would just skyrocket, because where else could I drive to when my truck was acting up?I went under Google and read the reviews and saw the five star rating. What I liked about the reviews was that people just didnt write about their experience of when they brought their car in, but also made it a point to state that their families went there too and had been going there for years.Needless to say...Im very happy and satisfied with Sunset and they now have a new regular customer.
Honest and fair mechanics. Family owned and operated. Weve been using them for over 20 years and have always been happy with the service.
I have been going to Sunset for years with trucks and cars. Reliable, on time and with fair pricing. The work has always been done right the first time. Pretty much all you can ask for.
Came into Sunset Automotive after a terrible experience at a Meineke, where I was treated unprofessionally, given a $400 bill and a go-around by customer service. Wary of similar poor garages, I asked around for recommendations, and Sunset came highly recommended. It deserves this reputation. I was treated politely and with the utmost courtesy and respect. I was concerned about a noise my car was making, and figured it would be an expensive fix, but they discussed the issue with me, told me what to watch out for, and that nothing needed to be done as of yet. Their price for an oil change was fair and I left confident that my car had been treated well, unlike the last time. I appreciated their honesty and style of business, and will definitely be back for any future needs.
Quick in and out diagnosis.. car was not in need of repair and continues to run fine!
Found this place when I started working nearby. Really glad I did - my wife and I both have cars that are out of warranty at the dealer and I take them both to Sunset. Nothing but great things to say about this shop. Have already recommended it to co-workers and friends.
Ive been using them for years. Jack is very honest and reliable. Hell let you know if a part needs replacing or can wait.
I have been using Sunset for 20+ years for my fleet of trucks. Great work and they get it done fast. No issues. Highly recomended.
THEY WILL RIP YOU OFF! They charged us $100 just to do a diagnostic and didnt use that towards the work they did to the car. It was a separate fee. Never going back.thorough** We were charged $550 when the expensive parts were only $150 MAX. Not coming back.
Great honest service, highly recommend Sunset Automotive over other shops.
On time. Very professional. Very fair pricing
I cant tell you how many times, that Ive showed up at Sunset Auto in a panic regarding my car and magically the employees there have put me at ease and back on the road at a very fair and honest price.
Nice people good work.
Quick, honest and reasonably priced service!
Honest, knowledgeable, fast, and reasonable. All you need from an automotive shop.
I have had nothing but great service and Jack bent over backwards to help get back on the road. I will cintiue to use Sunset Automotive Inc since there is no place in Maricopa that I trust.
These guys do it right!!
Excellent car shop.
Jason is the best!
All good