Cody Lee did an amazing job from the moment we walked in! He was kind and straight forward. The vehicle was right for my wife so he got us through the purchase in record time!

Had an amazing experience. Called these guys yesterday looking for a specific Subaru. Made contact about 4 PM yesterday and they deliver a beautiful car Tom me this afternoon at a great deal. Thanks to Adrian, Corina and Andre. I will refer friends and family!! Thank you.

They explained everything thoroughly and found my repairs were still under warranty even though I didnt know that. So price was better than expected and time spent was less than expected. Very happy!

Chris Hayes did an amazing job and was helpful in making sure that my daughter was comfortable with the car she chose. Overall experience was fantastic.

Great service and knowledgeable staff!! Dwayne Pouncey assisted us and was very helpful for the purchase of our car. Dwayne was friendly and created a relaxed atmosphere. He wasnt pushy and advised us to take our time and make the right decision. I would definitely go to Dwayne as I highly recommend him. Very happy with our purchase!

Friendly staff, provided a ride to and from the dealership and completed the work in a timely manner.

Ive had my Subaru serviced by dealers since I bought it in 2018 because it is covered by a service package. Fitzgerald Subaru does an adequate job of caring for its customers and will make you confident in their capabilities. The service staff with whom you interact are very competent and give you the best service possible.

We bought two cars from fitzs over the last 8 years. One was great, lasted a long time with minimal problems. One we got an extended warranty on, which eased some of our stress knowing we were protected.Nope.Threw a rod (or similar) and was a total loss in their opinion.No problem, we got the extended warranty...except fitz told us, because we couldnt find proof of a few oil changes...from four years ago...we just lost a car. They blamed us for causing the issue to happen, even though our other car, the older one, was running fine still. And told us we no longer had a car that would run, it would 13k to fix it out of pocket, and they would only give us 500 as a trade in for it.Period.No payout of the warranty, even though we never used it, no anything...see you later have a nice day but maybe one of our sales people can get you in a newer car.. .for more money.Disappointed doesnt cover it. It was dirty and disrespectful.Thankfully toyota gave us almost 7k as a trade in for the same car two days later.Horrible underhanded customer service and I never expected Fitz to do this. We lost a car, and a lot of money, and walked away with nothing. All because we couldnt find some receipts.

Fitzgeralds is a great place to get your car checked and worked on. People are nice and very helpful. Garrett is a great person and has been very helpful. I appreciate his hard work and attitude on the job.Thanks Fitzmall team!

Great service advisor Cindy King. She always takes good care of me. Great service 👏

This was by far the best car buying experience ever! Everyone was so nice. The prices were listed and there were no hidden fees! We knew just what to expect. I highly recommend this dealership to any one looking to buy a vehicle. Very professional and knowledgeable staff.

I bought a few cars from Fitzgerald and had basically good experiences on all four went to buy a new one and the experience was absolutely atrocious do not deal with the sales manager Mark silver he will be of no help they only quote policy and procedure and thats all they do it doesnt make any difference how good a customer you are

10/10 experience! Definitely ask for Dakota he sold me a Hyundai Elantra GT that drives like a dream.

Made things really easy! They have the real prices right in the windows and the salespeople dont work on commission. So, they arent fighting for your business, just legitimately there to help you. Kevin was an awesome sales guy - and Corrine was really helpful as our step-in finance person. I love my new Jeep. Thanks yall!

Great deals if you go on line to : TruCar.com

First time there. Very helpful, and not high pressure. 2 things you dont usually find at car dealers.

I had the amazing pleasure of working with Dakota. Extremely funny, honest, and great guy! He was able to get me into my dream car and keep me well within my budget. If I were to do business there again, i would request his service the minute I step out of my vehicle. (Side note: I was his first sale!)

Probably the easiest car buying experience Ive ever had. This is my third car and Ken Logan made it effortless and straightforward. I purchased a new Genesis G80 last week, we dealt via e-mail and phone to get some of the upfront work done. Once I stepped foot in the dealership, Ken was prompt and ready to continue the process. If youre in the market for a car, reach out to Ken, hell take care of you!

Great service! I had no real credit built and never insurance before. I went to other dealerships and got no real help from them. When I came to FitzMall they helped me out so much and in 1 day I drove away with an amazing deal on my awesome first car!

Ken was a professional sales person low pressure and honestIt a difficult time to buy a car with the shortages going on.

Nice dealership and great place to buy a car and have your car serviced. The Fitz Way is a good way.

Lisa Hughes is such a pleasure to work with, efficient. professional and personable

Great service on my Hyundai and staff is friendly and explain things.

Great people ( like Garrett in service dept.), great service! I worked at a dealership for 8 years and this place impressed me!!!

I would give them no stars, if I could. I have never been treated so rudely by a company whose product I purchased, no less a car. The Subaru service department said their techs didn’t have time to show me how to set some of the digital safety features on my car and sent me to the sales department. The sales manager told me to check with the sales people to see what they’d charge me for a lesson. When I asked why they would charge me, his response was “Their job is to sell cars, not to help customers.” They won’t see me again.

The best and only way to describe this place is, they are money collectors and without honesty. As recently as in March I bought them a vw Tiguan that the seller told me that the Navigation system just needed an update ..... LIE! He had an SD Card that was not the vehicle and he wanted me to buy a new one to keep getting money. Forget about this place of dishonest people.

Deserve to be sued.

This was my second vehicle purchased at Fitzgerald and wont be my last. Thank you Chet for another great buying experience. You are always great to work with!

Bought my last 4 cars here, top notch experience.

I tried purchasing a vehicle from this business, a 2015 Nissan Altima sl. From the pics on the website the car look very good inside and out. When I saw the car in person I could tell the car was in some type of accident cause the front bumper was a whole different shade from the body of the car. I asked the salesman (think his name is Waltz or something like that) if the car got hit or anything and he told me no accident what so ever. But I can clearly see the front bumper was sprayed over cause the spray job look poorly anyway. When I started pointing more obvious faults of the car he started switch his words up and began even walking away from due to frustrations that he couldn’t keep upwith his lies. So I’m just writing this to alert others of this con artist business. Maybe it was just the car I was looking at idk. This is my experience with these ppl. And on top of it he was very rude and unprofessional. Prolly trying to sell me a salvage or rebuilt car for top dollar. Con artist at its best is what I got from this business

Always a good experience at Fitzgeralds.

One thing I hate doing is looking for a new car. We drove an hour to look at a car we had found online and Ken Logan was our sales consultant. He was very patient, kind and made us comfortable with our purchase. We were given a very fair price on our trade in as well as the new purchase. I can not recommend Fitzway and Ken enough.

This is not a high pressure car dealership. It has a simple showroom and the lowest price is shown in the window. Very pleasant experience.

Another wonderful experience at Fitzgerald Hyundai! 15th sale of either mine or friends that I have referred.Curt Parsons made everything go very smoothly!!!!

My best friend had purchased a full loaded Certified beautiful SUV. I help with a making sure they got that car at the price they needed. They made it happen. Not easy but they did it. Im very happy for them and their son. They love it. So do I. Amazing.

I have two cars from them and I think they do a wonderful job. They make the process easy and painless. Chad will get you into a car that holds value, he is easy to get in touch with by phone or email if you have a question or issues.

Great service.

Great service, good value, but the staff seems overwhelmed. My service consultant Anthony called me once and just left a short message. Anthony gave me the impression that he drinks himself to sleep a lot. Thank God for the other younger service people. The place is nice and the amenities are good. Free coffee, water, and sometimes popcorn. Clean bathrooms, free video games, and vending machines. Overall, I recommend this place, just avoid Anthony.

Great car lot

Trunk would not close. They were very busy,had to leave the car. They still worked it in and was ready for pickup the next morning at no cost due to the fact the 5 year warranty was in effect.

When my sister, Oldsmar resident, asked me where to buy new 2002 Hyundai, I recommended Fitzgerald and shes been a repeat customer. This is a long established business treating customers fairly, courteously and priced to buy with confidence. I am semi retired adjuster/appraiser working 15 Fl counties since 1992. This is still a stand-out auto group.

I am 75 years old, and have purchased over 25 cars in my lifetime. Fitzgerald Auto Mall ranks as the worst dealership I have ever encountered.I would strongly suggest that you avoid the dealership.

Marie is excellent. Why would you buy from someone else?

This is a family owned dealership, NO Corporate overhead they treat you like family and always have great prices. Highly Recommended .

My experience was fine

Good service. Rides available during busy times

We had a great shopping experience with them. Highly recommend Chet.

Great personal in the service area

Researched their website, but found vehicle elsewhere.

I dealt with Bass and he was fantastic! He was very patient while trying to help me find the car that I wanted and he was not pushy. Bass was very nice and upfront about everything. I didnt end up buying a car from here since I found something else but I would recommend this dealership and more importantly I would recommend Bass.

Great dealership. No pressure, no sales staff following you around. No haggling, good prices. Family has purchased 6 cars from Fitzgerald.

Best dealership hands down. Friendly people and tons of help, even years after you buy the car. Trustworthy and fair pricing

The Salesman was really one of the BEST Ive worked with & if your looking for a place that takes time with you & doesnt make you feel rushed THIS IS YOUR PLACE TO GO!

Had a dead battery and called service. They told me to bring it in as an emergency walk- in ( still under warranty). Said it might take a few hours. They had it done in less than an hour and did an oil change that was needed. Always happy with the people and service at Fitz.

Godd service

Return to get my window fixed and they did a great job at it. I also appreciate the complimentary car wash.....Customer service reps were awesome!

I bought two cars from Fitz. A Jeep, (new)and a Hyundai (used). The customer service is excellent. I service the vehicles at Fitz as well and they have been outstanding.

Kale is the best salesperson we have ever dealt with. Go see him if you are interested in getting a new car. Thanks again Kale!

Love the service center just takes a while to get anything done to your car but i believe thats normal nice lounge area snack machines free coffee & bottled water free wifi

I have been looking for a Jeep Wrangler for the past 6 months and found my gem at Fitzgerald auto mall in Clearwater. I went in the morning and was met with Tessa who helped me without any hesitation! Thank you Tessa!

Went in for my first service today. I believe they will be honest with recommendations.

Great selection of Hyundais. If you go, ask for Matthew. He was exceptional.

Excellent service compared to another hyundai dealer nearby. Fair prices also. Got me in and out.

Just bought a Kona. Salesman, Sean Johnson, was great! I have already recommended him to friends.

They were able to get me in a 2019 Sonata! I love it! Dwayne you rock! 🚗💝

No choice of cars. They had 1 car of the model we were looking for. There was no effort to sell us a car

I would not get a car from here if they gave it to me. I found one of there cars with low miles on Autotrader. I got a call from a salesman. I asked if it had one owner. He said yes. When i saw the Carfax report said it had 3 owners. i went in for a test drive. The car was in such horrible shape i was afraid to drive it off the lot.

The ratings bar popped out before I finished Anthony Lackey. Your service was spot on. The receptionist needs to have some better manners

Nice place and youll never pay too much. Id avoid Andy at Subaru he lies about anything & other then Andy at Subaru its a fine place. Avoid Andy!!!

The staff at Fitzmall has always been very friendly. The sales persons do not pressure you. I appreciate the Fit prices clearly marked on the cars.

Great sales department👍👍 Not so in the service department. They used to be good but something has changed???

Customer service is the bomb.

Both my daughter and I purchased vehicles. She bought a new Hyundai, and I bought a used one. Very pleased . its not like it use to be at car dealers. And the coffee is great.

Great working staff. Prices are always lower than the MSRP.

The only place to buy or lease. No pressure at all, ever. Chris in sales and Mark the manager were a fantastic team.

Bought a 2019 Hyundai Elantra. My first NEW car ever. So happy with the service and financing!!

Big time thank you to the service department for taking care of my 2011 Sonata after a total engine fail. I need to send you guys some donuts or pizza or something. I will be in touch. You rock. Dont let anyone tell you any different. I know you have a tuff gig with some complaints to deal with but I really appreciate what you did for me.

Been having a strange electrical situation with my turn signals. Its a problem that they really are intent on repairing. Service departments cordial and very helpful. When purchasing a new car if service is important then you cant go wrong with Fitzgerald.

Ive tried many times going there every time theres a problem well drive the extra distance to go to New Port Richey Hyundai from now on

2 car from here.... Love this place. Quick, direct, to the point no games

Great bunch of people at work here. I had my car serviced there and returned my leased car back even though it came from another state. Staff was amazing, friendly and efficient. Ask for Rod if youre interested in Hyundai products. Very happy with the service center too!

Not much inventory

I recently purchased a used vehicle with low miles that was well taken care of. I liked the salesman Andrew - No high pressure tactics and no haggling. Had all paperwork completed and out the door under an hour. I would recommend this dealership to anyone looking for a high quality used vehicle at a pretty fair price.

Pleasant

Great service department.

Great service and sales department, ask for Marlin.

This review is long overdue. My wife and I went to this location the purchase of vehicle for her birthday, to start it was a good experience. We chose a vehicle and the finance company did not approve that vehicle however they did approve another vehicle that they did have on the lot of the same model. My wife was super happy we purchased the vehicle, shortly after the vehicle was purchased we started experiencing issues. We were given a 45-day warranty so there was no problem we took it to the service department and they inspected the vehicle they started to do repairs. In the first 6 months of owning the vehicle the service department had to address the same issue seven different occasions. On my final visit to the service Department we left the vehicle with them and their lead mechanic drove our vehicle to his house to duplicate the issue. We gave permission for this however, we had a dashboard camera on the vehicle for safety reasons. The mechanic remove the dashboard camera from the windshield but he did not turn it off. This is where it gets interesting! Before I go into details I do need to let you know to to whoever reads this please beware. Their general manager was notified that we had some information that needed to be discussed with them. They never took us serious! Their lead mechanic on an audio recording that I still possess to this day with date and time stamp had picked up his girlfriend, and decided to take our vehicle on a little Joyride to make illegal purchases. On the audio recording you can hear his girlfriend say that it is not fair that he can buy pills but she cannot. It has the lead mechanic on recording stating that he works all day and deserves. He then starts to get mad at her as he cannot find his pills that he just purchased while using our car in Bradenton. She then responds to him telling him that she has them on her for him and he demands that she crushes it up so he can take the pill in our car. If the dealership does not deem this as something thats urgent to speak about then it shows the lack of respect they have for clients vehicles! Like I said this review is long overdue and I find it very disturbing that nobody in their Department or facility thought it was of a serious nature even being told that I have a recording of it.

Bought a car

Better price here then other Hyundai

Very efficient Service department and services completed within time that was given. Service area waiting area was comfortable.

Dwyane Pouncy is an incredible salesperson! He exercised a great deal of time, effort and patience to get the deal done ! Unsurpassed customer service from him from start to finish !!! Highly recommend asking for Dwayne as your sales person....you will not be disappointed...

Great people and place to bring your car for maintenance.

Did an excellent job with a free car wash too

Get the extended warranty! Mine just paid for itself the first time. See Jim Gass for a great deal, hes awesome!

Best car dealership in Florida period.

Great place to buy a Car. No pressure sales. The Fitzway.

Helpful staff.....superior waiting room

Great dealer. Ive bought seven cars here.

Great service and people!

When I originally purchased my car I gave them a very high rating I still give a high rating to Andrew my salesperson however the sales manager at this location is not too bright. In addition to this once you drive the car off the lot you have a limited warranty and the service is horrible I actually had a service advisor call me and request that I changed my review because he was afraid he was going to lose his job and said he would get less money if I gave you a bad review. I would not have given a bad review if they had checked everything at the service department that they supposedly fixed. I was supposed to bring my car back in to get the rest of the items that they didnt do and they were supposed to do however they have not returned my phone call to set up an appointment and Ive called 3 times so I guess Im just stuck