Love my new phone .....Sara and Chris were great to deal with
Michelle was professional and attentive. Im the type of customer that shows up 10 minutes before closing and asks 1,000 questions. Great customer service. She will be running the corporation soon.
My husband and I received IPhones for Christmas and weren’t familiar with them we always had android phones came into the store and met Cesar he transferred all our information and educated us on our new phones. HE IS THE BEST. Thank you. Will always go back to this Cricket store
Went in to add a 4th line to my 3 line plan and by the time I was done the clueless staff had canceled by grandfathered phone plan and doubled my cell phone bill. Cricket customer service couldnt do anything and the store manager just wanted to keep upselling in order to fix the problem they caused. Avoid this location at all costs. You have been warned. Buyer beware!
Great service! Caesar was very helpful and patient. I recommend the experience and the product!
What an amazing experience!!! Sam was professional, knowledgeable and patient!!! He took his time, even when the store was about to close he didnt rush my transaction and made sure that the valuable information (pictures and numbers) were carried over to my new phone)! Great job Sam!!!!
Great honest and respectful service. Travis understands their products, is very willing to take the time to explain and compare phones. As Manager he has obviously trained others well. When Travis is not there the staff give me the same high level of service. I have been a happy Cricket customer for 3 years. So glad I made the switch.
Excellent customer service Caesar was awesome very fast and proficient.
Cesar helped me in a most courteous and patient manner. I rate him highly
Best place to shop at all the time! Great deals when i bought my iPhone 7 Plus awhile back!
Awesome place to get your phones, great customer service. Dont mind driving a little further for the way this company treats us..
The store Manager Z is amazing. She helped me decide the best plan for me and my family. Would always recommend this store because of her. She is amazing thank you for having her there. She is amazing!
I have been with cricket for a while and like their service.
Sam’s the best, he took great care of me.
SAM WAS GREAT VERY HELPFUL AND GAVE US GREAT DEALS! GIVE HIM A RAISE$$$
I come here alot and get awesome service.
I went into store not knowing what to do. I had a lost phone, as well as a broken one. Alex( manager) was so helpful. He told me my options and actually saved me money. After getting phones in mail, Alex told me to come back in and he would help me transfer over everything to my new devices. He was awesome! I highly recommend you go see him for help.
Went and got information and bought my granddaughter a case for her phone and the assistant store manager Ashley Franco was amazing and most polite person i met very knowledgeable on the information i was asking and helping me pick outt the right case love the store and her will be going back !!
Luis Garcia Lugo is an awesome and amazing customer service representative for all the products and services cricket offers. What sets him apart from other representatives is his genuine attentive interest to light up ones intention, understanding of the issue so then the solution, clearly defined, can be pleasantly applied! Luis gentle and skillful knowledge so clearly delineated and shown is an exciting and welcomed courtesy! His leadership and guidance is a welcomed, genuine, trust, i respect! And, HIS PERFECT ENTHUSIASM is excellence!!! - Dr. Sandra Moon, A.P.D.O.M. Clearwater FL
Always helpful and answer my questions and give me good deals
Customer service was very nice and helpful
Nick was fantastic and a great help. Cant wait to start using our cricket service!
I cant even use the freaking mic! Only one star for the girl who sold the phone. Ive had the phone 2 weeks it burns my head they wont let me trade, but yet they want my money!!!!! Not right at all!!! If you can take my money you can exchange my broken phone!!! But not, Ill go back to metro at least they have the year warranty!!! Im done!!!
Best coverage, Nick was amazing. I love coming to this store and will continue to come back to this location
Company gets better and better
The guy over there was focused on his commission not on customer service nor satisfaction. He lied about the promotions and wanted us to purchase expensive phones. We walked out of there and he lost 4 customers in one shot.
Great selection of phones and great family plan. We have 5 phone lines with unlimited talk and text, and if you use wi-fi the data isnt an issue
Nick patiently assisted me! I appreciate good service!
RIPOFF PLACE ALEX Ripped Me Off For 25.00 Setup Activation Fee It Was Suppose To Be FREE it is free at the other cricket stores. He Also Said I Used A lot More Data On My Old Phone To Upsale Me To Unlimited Plan. The Cricket Service Is Really SLOW And It Is Suppose To Be From ATT
Very very helpful
Customer service is great a very knowledgeable its very much appreciated
Nicolle is awesome. she is always helping me with my problems. 5 stars for her :)
Great service, Nick was very helpful. Love the coverage!
Nothing but bad experiences with this store go to any location but this one
Outstanding customer service from RAFAEL!! Extremely patient, takes his time to treat the phone and customer right, knowledgeable and very kind and friendly!!
My mother and I went to this Cricket store and got FANTASTIC professional service, I dont remember their names but they were GREAT!
We were happy with the service we received and workers couldnt have been anymore friendlier or helpful.
I didnt have a problem with the service, but I walked in to get a new phone, and I was hit by such a powerful cleaner stench that I couldnt stand it and had to leave. Stop using cleaners with odor, it is brutal.
Store is supposed to open at 10 a.m. its 10:15 door still locked no ones here this is ridiculous
Is the best cricket store!!! Best customer service o ver there.
Ok
Great location, Nick was very helpful.
The guys at this store were extremely helpful after the other store was horrible to me and was rude and unhelpful ..These guys did everything they could to fix my problem
Nicole help me so much, she resolve my problem. great customer service.
Very good cell company
Customer service was awesome and the deals were the best !!!
So far so good
Fast service
Best customer service, great service, Cricket Wireless the best 👍
Its a good service
Nick was great.
My son had a problem with his Message app and I had a problem with my online account. Both were fixed in a few short minutes! Couldn’t be more pleased with the customer service!
Awesome customer service
Great new management
Staff very friendly
Good service!
Excellent knowledge
Great people
Good service
In & out.
Very helpful,
Helped me
Very well