From the time u walk in till u walk out.They do there job wellAlways friendly and knowledgeableI have been going for yrs and will use them yrs to come.Robin is the greatestShe always work hard to help u
The staff member was great. Very nice and courteous. My daughters glasses were done in 15 min, didnt have to wait long at all
Service was excellent. Staff was professional and super helpful. We worked with Patrick and he did a fantastic job with helping us from beginning to end and getting our daughter into the glasses she wanted at an affordable price. With the kind of service Patrick gave...we will definitely be back. Thanks, Patrick!
This was our first time to visit Eyemart Express. My husband and I went to Eyemart Express because of their reviews and we were very happy. Bayli and Patrick were on duty. All of our concerns and questions were answered. My husband purchased 2 pairs glasses. We were able to pick up one pair within 23 minutes. Wewere very happy with the glasses, but customer service is so important to us. It is just good to be trained and just to know how to treat people. The quality of the product the business is selling is very important, but the attitude of the employers are just as important. So thanks!!!
Knowledge about eye ware and the process from beginning to end. Sylvia was great, if she didn’t know the answer she would go find it. I did not have my sisters with me for their opinion on frames but 3 different employees gave honest opinions and helped me to pick out frames. The staff is friendly and the atmosphere is relaxing. Definitely will return when I need glasses again.
I recently purchased a new pair of glasses at Eyemart Express and had a wonderful experience. However, when I returned to pick up my glasses, there was only one worker. Her name is Sylvia, and she is an awesome multitasker. I got my glasses in a short period of time but when I returned about a week later to get them repaired, she was the only worker again. I got there when they opened, but there was a gentlemen ahead of me. I watched Sylvia repair his glasses, greet everyone who entered the building, and stay calm and professional the entire time. This young lady knows her job well. Shes a keeper Eyemart Express.
The service is always great. They staff always take care of me when I enter without a problem. Everyone attitude is always good
The people at the College Station were nothing less than surperb! I took my 100 yr old mother to their store yesterday, and she was treated with nothing but respect. Mom is an exceptional woman, but progress is something she has no understanding of! Even the simplest questions to us and understandable to me, she has no concept of what they mean. Everyone was so patient with her; polite, and thoughtful! Thank you for making a difficult outing for me so enjoyable! And the glasses were ready so quickly!
Robin was very helpful and knowledgeable with our frame selection. Service was fast. Very much enjoyed our visit and love the frames.
Very friendly, knowledgeable, nice selection, and have fast service. They give a big discount when buying two sets of glasses. I see myself as a new but loyal customer to them. Thank you eyemart express
Cannot say enough great things about this place! If you go, ask for Patrick! He will help you and get you on your way!
My visit was wonderful and my glasses ready the same day awesome customer service rating excellent awesome
Im 57 years young, well l needed to get glasses to drive safely in my new home of Texas. Called a few places in town, no help at all. Then I called eyemart express. Wow took me right in. Was happy about conversation over the phone, answered all my questions perfectly. Two hours later I was driving with my new glasses, and also a great bargain discount. From the sales staff excellent and professional service, Im recommending to my friend she will be needing eye wear to.thank you eyemart express, college station tx.
Nice selection of glasses, received my simpler sunglass prescription the next day. Still waiting on my main progressive lens glasses, but should be in within a few days.
After a terrible experience with Stanton Optical, I chose to come to Eyemart to purchase a couple pairs of glasses, due to the good reviews.I am very glad I did. The young man, Patrick helped me and he was so patient, kind, and personable. What a wonderful employee y’all have! The prices were very reasonable and they were made in less than 30 minutes! I have a pretty simple prescription, however that is still very quick. Extremely recommend this establishment.
Very busy but staff was very efficient. was in and out in no time and glasses were ready in 20 minutes. Highly recommend
I got an eye exam at Visionworks inside the Post Oak mall. She recommended Eyemart so I headed over there as soon as my appointment was over. I was greeted as soon as I walked in. I cant remember who I dealt with but she was a short women. She answered all of my questions, went over my insurance with me and showed me where I could pick out glasses. I got a pair of glasses as well as a pair of sunglasses. My sunglasses were done within 30 minutes but my glasses had to be ordered. It only took about 3 days to get my glasses in. I was so happy with the customer service here that I had my husband come in to get his glasses as well. He also got a pair of glasses and a pair of sunglasses. While there I asked if I could exchange my sun glasses as they really were not my style and she allowed me to exchange them with ZERO hassle!!! The customer service and prices here are 5 stars!!!! I also love that they have an amazing one year warranty!!!!
Very great customer service and prescription glasses made in no time would definitely recommend this place
I went to get an eye exam and buy new glasses with my sisters and the service was phenomenal. Patrick helped us pick out 6 pairs of glasses total and get the best deal possible. He was also very kind and joked around with us making for a very comfortable and enjoyable experience. I will definitely return the next time I need to get a new pair of glasses.
Patrick was extremely knowledgeable, friendly, and helpful. I feel really good about my purchase.
The staff was very friendly and explained my benefits to me before my purchase! They helped me pick the shape of frame for my face and explained the computer lenses for my free pair! I will only get my glasses from here from now!!!!!
I bought 1 pair of regular and 1 pair of sunglasses, both with progressive prescriptions. The sunglasses were done in 80 minutes; lenses in stock. The regular pair took 2 weeks; had to order lenses. All around good experience.
Very helpful and courteous. My glasses were also ready ahead of schedule
I went in to purchase some eyeglasses and I had a young lady named Sylvia wait on meShes EXCELLENT at her job, shes very helpful and downright a professional !!!She allowed me to take my time while making my choices and did everything in her power to see that I got the best bang for my bucks on the two frames and lenses that I chose.She gave me a coupon for being a first time shopper that allowed me to receive a whopping 40 % saving on the total cost of the sale of both pairs !!!Whenever they were ready for pickup about in a hour or less, I was waited on by a young lady named Jennifer and she was just as kind and professional as Sylvia !!!They practice social distancing & have sanitizer readily available throughout the store and are at the top of their game.So if your in need of eyeglasses, this is the place to go, I HIGHLY RECOMMEND THEM !!!
I loved my experience! had my glasses ready fast!
The Customer Service was excellent! I will purchase glasses at this location in the future !Thank you
I was there for the first time and I loved it! They’re all super friendly, they let you look around without making you feel pressured. And way cheaper than many places in town.
First time coming here ! And lady that attended me was really kind and told me all of my options ! I recommend anyone to go here you will be very happy with the customer service ! I needed my glasses due to me getting induce this week ! Im glad i got them done in 25minutes they told me a hour wait but no it took less then that and i was very happy ! Love my 2 new pair of glasses
Excellent customer service and fast same day glasses 👓 that’s a plus!
I went in yesterday 03-30-2021 at about 6:45 PM, only 15 minutes before they closed, to try and get eyeglasses for my two girls, one of which was in desperate need. Jennifer, the person helping us was very thorough and helped the girls pick their frames out, talk about needs and comfort and everything else. I asked if there was any way to get at least one pair for my Daughter as she was needing to use them to take her vision test for her Driving permit. To my pleasant surprise the lab said they could do all 4 pairs we were getting in about an hour. We walked away with 4 pair of glasses for a very good price and my girls were happy. I cannot tell you how much this helped us out and how much we appreciated their service, especially since they were getting ready to close. I will only use Eye Mart Express from now on. This is what excellent customer service is all about, Jennifer went above and beyond, as well as the lab technician, and they deserve credit for outstanding service.
Love this place and Jessica was amazing we showed up at 6:30 because our girls needed glasses and I was thinking we would get the glasses the next day because they were close to closing and Jessica said nope we’ll get them to you today and it literally only took 30 minutes for them to get 4 pair of glasses done I was amazed at their quickness and that they were willing to stay late to get the glasses done and Jessica was so nice even when my girls took a long time picking out frames she always had a smile for us and the girls and she was very helpful in helping my girls pick out frames that suited them so 10/10 I would go there again and get glasses
Eye Mart express provided excellent service.
Excellent customer service and was very helpful
Great styles, great prices, high quality service
I wish I could give this business and it’s wonderful employees more than 5 stars. I read all the amazing reviews about this place and decided I would give them a shot as I needed to get some polarized sunglasses. The staff was incredibly helpful and I was able to find exactly what I needed. They have a special system in place (amid covid) where you can still try on any frames in store and they sanitize them afterward. It felt very clean and well run. I was also able to get a second pair of RX glasses for only $10! Wow!! Sadly, when I left, my car battery was dead. I went back in the store so I could wait in the AC while my husband came to rescue me. I explained my return and without question, 3 of the Eye Mart Express employees immediately came to my rescue as well. Top notch service in both optometry and jump starting. These are good people. Please give them a visit, they will not let you down!!
The manager Chris was quick to help repair a popped out lense and clean my sunglasses for free! All the workers were very friendly and eager to help!
I have never had an eyeglass purchasing experience as great as this one. I found a pair that I liked at a different store, and was told that I would need to pay $270 after insurance and that they would take 1-2 weeks to be ready for pickup. So I took my prescription over to Eyemart Express, and purchased TWO pairs WITH a warranty for a total of $107. I am shocked! Jennifer was so helpful and both of my frames were ready to come home with me in less than 15 minutes.
I desperately needed new glasses. I saw this place had great reviews. I went in with a recent prescription, found 2 pair within 5 minutes. Patrick helped me and was super friendly. I got 2 pair of glasses with insurance on the frames and lenses for dirt cheap but my glasses don’t look cheap. I got a text the first pair was ready within 20 minutes and a second text 6 minutes later. Both pair ready in 26 minutes. This place is a hidden gem, I’ll be a repeat customer and I highly recommend. Happy customer!!!!
Staff was so kind and caring. They are pros and deserve a BIG RAISE. First business Ive experienced true CUSTOMER SERVICE in years. Thanks ladies. Blessings.
Good quality and excellent customer service
Great staff and wonderful service.
Super nice staff
Friendly and quick service every time!
Staff was very helpful and understanding
They are very professional.We loved how we got our glasses the same day within a hr .We will definitely be coming back .
This place is awesome!!! My new go to place for glasses. Fast, friendly and great selection of frames to choose from. Thank You Eyemart Express.
The staff was friendly and helpful from ordering to picking up! Will definitely go back and refer to friends!
Great selection and my special order Cool mirrored sunglasses came in quick!
Great service got a great price with a good selectionTurnkey purchase in 1 hour
I would definitely go back to this Eye Mart Express in the future! Jennifer, the associate who helped me, was professional and extremely knowledgeable. When I told her what my budget was she did her best to keep to it and still managed to get me into some very stylish glasses. She took her time, was very patient and made sure that the glasses I chose fit well and worked for me!Update: Went back again for new glasses! Same excellent service! I will continue to get my glasses from them!
The people who work in Eyemart Express are the most attractive caring concern for me as a customer and as a individual I was treated with not just concern but respect and a older Man of color in this day and age they were a actual breath of fresh air. I wouldnt be able to look myself in the mirror if I didnt say thank you all for your help with my eyes I never thought I would be so impressed by the work staff of Eyemart Express .I will recommend them to anyone else who has a problem with their visionYours truly Leon Brown Jr.
Picked this store because it had 5 stars. No wonder. The service could not be better. Very courteous, knowledgeable about insurance and quick. Had my three pair of glasses ready within an hour. Highly recommend
The staff is very helpful.
Patrick was very forward helpful explained everything well
Excellent service. Good selection of frames and good prices. Glasses ready same day is a big plus. Big thanks to the tech that helped us. She was very patient.
Huge selection and wonderful customer service. I will go here from now on.
Loved the lady who helped me! She was so nice and helpful. Both my pair of glasses where ready in less than an hour. Definitely coming back !
The selection of frames was vast! So many options! I found my frames within 20 minutes & they had my glasses & sunglasses completed within 2 hours. And under $300 for both. The staff was knowledgeable & answered all my questions.
This was a very Professional, Safe, Fast, Friendly Walk in. I recommend Eyemart. I took my grandson in and we were out in no time . And he got the glasses the same day! Wow I was impressed. Thanks
This was by far the fastest and best experience I have had in college station.
Very helpful. They took the time to compare pricing of frames I was interested in and find the best deal for what I was looking for. Polite and very willing to help. Fastest turn around from order to pick up Ive ever experienced.
I drove over an hour and it was worth it.
Very impressed with the service. First time and plan on continuing in the future. Very nice staff and good deals on glasses. Same day service is a great thing with everyone’s busy schedule. I was in and out in less than 20 minutes and was told it would take 1-1.5 hours for my lenses to be make. Got a text 16 minutes later they were complete
If I could give zero stars I would. Ive been here before with no issues. Was told about an hour. 6 hours later, I go and try them on. One pair was visibly not right the other made it feel like I was crossing my eyes. Patrick argued thru every bit of it, told me they wouldnt be ready today and offered no apology at all. They got the last of my families business and Ill tell everyone I know about it.
Patrick was very courteous and helpful
First time to get glasses. The guy with the curly blonde hair was excellent help. Check this place out.
This was my first time at Eyemart Express! I was so lucky to get a wonderful young woman named Sylvia at the Bryan Collage Station Store in Texas. She was very helpful plus was very knowledgeable with her product! My glasses were done in record time and are just fabulous! I went out on a limb and got a red pair that have turned out to be my favorite! They get the highest rate ing I can give!!!!
Patrick was very helpful, prices and selection was great! My glasses were ready in 15 min and I even got my second pair free!
I love this place they are so nice and my daughter loves her glasses for a really great price 😚😍😍 im caming back for mine and my boy
Not quite sure how a $78 special ended up costing $269, but the manager was very friendly and though i had to return both pairs to be corrected, the customer service was excellent. So far, Im very happy with the glasses and hope they last long.
Good customer service. Ive been here a few times and gotten 4 pairs of glasses total over the last 2 years. They are super fast and hassle free with damage to the frames. I would like for this location to have more selection of frames, preferably for wide or circular shaped faces.
They are absolutely lovely and helpful i got everything I wanted at a great price
Great customer service. I was in and out in about 20 minutes. Glasses ready in under an hour
My glasses broke and I needed to have a new pair right away. I already had a prescription so all I needed was the glasses. I was told they were behind and probably wouldn’t have them ready until 4 o’clock, which was actually fine for me. I was shocked when they text me around 1 o’clock and said they were ready. Two pair of progressive glasses ready to go in such a short time was a real blessing.Thank you Eyemart Express
I was very impressed with the selection of frames at the Bryan, Tx. Store and once I chose my frames (2); they were ready in just 20 minutes. I am very satisfied with the customer service, frame selection, overall price, and mostly with the speed to obtain my glasses and get back to my daily activities. I highly recommend Eyemart Express to anyone who needs glasses without the wait and looking for a great deal!
Excellent experience. Very helpful. Looked a multiple options on eyewear. Made it easy to pick the right one for me!!! Got my glasses..2 pairs... in 2 hours!!! Perfect!!!! I will recommend you to everyone!!! Thanks so much for a positive experience!!
Quick
Much better and faster than Stanton optical. Our glasses were ready in 25 minutes and Stanton, who told us 2 weeks. Everyone helped was great. I had used Eyemart Express in Albuquerque and was pleased with the glasses and service. The people at the College Station location were much better. Thank you all!
Love this place. Everyone is helpful and knowledgeable. I will only get my glasses here from now on. No more spending hundreds of dollars on one pair of glasses. I got 2 pair of progressives for under $100. And the look great.
The ladies were very courteous and helpful. They explained thing very clearly and i would recommend everyone.
Very friendly and got my glasses the same day. Also the have a great selection of glasses.
Excellent customer service! Great selection of frames, too. The price I paid for my glasses was 1/3 of the price quoted at another store and wearing them in an hour instead of waiting 2 weeks. Even though Eyemart didnt accept my insurance it really wasnt needed as their prices were better than other stores that did. Completely satisfied! Next up, my wife in a few months when her prescription is due.
Great service!!! Staff is really nice. I had an amazing experience. They got my glasses 👓 same day when other places were telling me 3-5 business days. I don’t have insurance and I got the glasses I want for an affordable price.
I love eyemart express. Their prices are reasonable and customer service is great. They also have a great selection of Eyewear 👓
I have not had a bad experience. I will continue to use them
I really love Eyemart Express! I was skeptical about coming here because I didn’t believe they did glasses so fast but I was very wrong I got two pairs of glasses and they were both done in 20 minutes! I couldn’t believe that and they were perfect. Thank you to robin for helping me pick my glasses. I would definitely keep coming here!
I went in with my husband to get myself new glasses. I wasnt sure what to expect. They advertised 2 pair of progressive lense glasses for $76. I figured they would limit the frame selection to just a few. Of course, all the frames I liked were a lot more expensive. But after getting help from a clerk I was able to get two pair that I actually liked in the advertised section. After adding non scratch coating and a slight tint the total ended up being about $120. I have to admit I am happy with the final result. They look great! They told me if I decided the tint was not dark enough I could bring them back and they would darken them for free. I was really happy to hear that because you dont always know til you have worn them a while whether you are comfortable. Thank you for standing behind your ad. So many places try the bait and switch or some other tactic to try to take advantage of you. It was refreshing to do business with a company that really puts customer satisfaction ahead of everything else. Thanks again!
My visit to Eyemart was flawless! From receiving directions to the store, greeted and served immediately upon arrival, to receiving my glasses within 24 minutes of the hour of service promised. Jennifer was especially helpful in giving knowledgeable, professional, adsistance!
Amazing turn around time on glasses and great customer service
My daughter and I both purchased glasses here, and we LOVE our glasses. I was skeptical at first, thinking a quick turnaround time might affect the quality, but we couldnt be more pleased. We were also impressed by the customer service, as Alexis went above and beyond, even including little sister in the process. I highly recommend Eyemart Express!
Great service and super fast. Sales associate Jennifer was awesome.
My fiance loves his glasses. The poeple there are very helpful. I told the lady we had a strict budget and she was able to find the perfect pair for our budget. I would greatly recommend them to anyone.
We went in yesterday to get my son his first pair of glasses. Robin was amazing and thanks to her help we left with 2 pair of glasses that he loves. We will for sure be back for more!
Will go to Eyemart Express forever. No pressure to get extras. Had cute frames. Done in less than an hour. So happy. Truly got 2 pair for $79.95 progressives.
Fast and reliable service, but very expensive. That was what I write last year when I got a transition pair of glasses, plastic lenses and plastic frame with anti-fog film and scratch free type. It was light super nice, but one of the handle of the frame broke and I took it back to the store. They got it fixed in like 12 minutes for free. They were so nice in handling customers and the location is convenient with spacious parking area.
Customer service was very friendly and service was very fast.
The staff was very courteous and knowledgeable. They had a variety of quality eyeglasses at a fair price.