Speedy repairs and actually less expensive then I was expect. Great Experience.
Before I got my iphone XS max screen fixed, the manager was so enthusiastic about how good quality their service was, and they charged me $275 to replace the phone screen which costs $329 if it was done by APPLE, it turned out that, NEVER, NEVER trust them just because they say something good and offer you $25 discount.Right after the screen was replaced, I noticed the color was distorted at minimal brightness, and typing is no longer accurate any more, the whole phone slows down somehow after they replaced the screen. I texted the manger but he replied a few times then stopped responding. He promised to set up an a appointment with a senior technician go look into the problem with my phone by he never realized his promise.I dont and never will trust it, and I encourage any person who wants to do business with them to be alert. With the pandanmic going, they seem to be more eager to get customer paying rather than making them satisfied.
Cyberion at the mall in Columbia does wonderful work!This last repair required skills that few Electronics Technicians possess these days.It required direct solder of components to the motherboard of my mini iPad. It is tricky because it risks overheating the board and destroying components. If too cold then cold solder joints result with poor contacts and poor reliability.In addition this repair was done at a reasonable fee which was half the price quoted by the Apple Store.Cyberion Columbia Mall has always taken care of me and I recommend it to all my friends and family.
Fantastic experience! Had a display replaced by another company that messed it up. These guys fixed it better than ever! Later found a speck of dirt under the display. They redid the job quickly and professionally! Will be my go to 3rd party repair center!
Super happy with my new phone glass cover! I paid $20, they put it on for me and if it breaks they will replace it for $7.99!!! They didnt have any heavy duty phone cases for the Google pixel XL but were very friendly and helpful. I was in the store for maybe 5 minutes and left with a new glass cover. I drop my phone a lot so Im super excited that they will replace it for me inexpensively!
I had a phenomenal experience here. My Galaxy S9 needed a new charging port. Mukit did it right in front of me, and it only took around 20 minutes. He was also super friendly and knowledge about his work. Ill go nowhere else the next time I need a repair.
First place I called to replace an iPhone 6 screen quoted me 100 dollars, so I called this store and ended up paying 40 dollars less. The screen was fixed within 30 minutes and the employees there were very nice and knowledgeable. They also give you a 60 day warranty, which gives you peace of mind.
Got my iPhone 5s screen and battery replacement. Very good service. Stuff is very knowledgeable. They have good selection on phone cases as well. Will be back for any future needs. Recommending people to this store. They wont let you down.
Great Customer Service, Quality Products, and Great Prices. I buy a case from here for my iPhone X at least 1 time a week. Their selection is the best in the DMV. And they always have what I need whether it’s technical support or a new accessory to make my device look fresh and new... And let me not forget about the unlocked phones prices!!!! Completely steal, I was offer the best prices for my iPhone 7 Plus and with my new unlocked phone purchase. And let me tell you; the phone works AMAZING!
Called multiple places no one works on a nexus 6p. I was shocked when cyberion Columbia told me that they ca replace my nexus 6p battery within 30 minutes and they do have all the parts in stock. Bought my phone to them and they weren’t kidding. My phone was ready under 30 minutes. Everything works great. Multi did an amazing job he’s my new hero. Great service only one true repair store in Columbia, they get the job done better and faster.
I had a fantastic experience coming here for a repair. All of the employees were very helpful and explained all of the procedures fully. I had just had a negative experience coming from trying to get a repair at the Apple Store and coming here was a great decision. Luxse, the person who assisted me gave me a fair price and was sympathetic to my situation. He is the reason I recommend this store for any phone or computer repairs you may need. Hopefully I dont have any more technological issues but if I do this is the first place I will go.
Wonderfully run business I was totally impressed on multiple occasions. The owner goes above and beyond, I’ve had fmy cell phone screen fixed here, repaired my hover board, and sold them tablets. I got great service, more then fair pricing, and timely service every time I’ve been here. Thank you, thank you, and thank you. Keep up the great work - 6 Star service for sure! Very honest, fair, and trustworthy.
They are an amazing and honest phone repair shop! My battery in my HTC 10 had stopped working, and I called around to multiple repair shops. This phone is particularly hard to repair, so most shops told me to just buy a new phone or wait a week. However, Cyberion managed to do it in less than a day, and all for $89! Was super happy with how honest they were throughout the whole process and will definitely be going here for all future phone repair needs.
Cyberion is my go to place for any electronics repair. Last time they fixed my laptop today mukit fixed my iPhone 6s sound issue within 15 minuets. They are the most convenient and most effective repair store in this area. I recommend everyone to try their service. They won’t let you down.
I got my laptop fixed here. It was a hard drive issue and they fixed it for me. It was a price friendly store i took it to best buy and they told me that it will take 2 weeks, i didnt had that much time. I searched it laptop repair store near me they popped and i was impressed by seeing their reviews. I took it to them and they got it done for me in 3 days. The manager over there was hospitable. I was so happy and i will recommend this place to my family and friends.
Fixed my iPhone 8plus in30 minutes for 89 bucks plus tax and did an immaculate job! Also gave me a 2 month warranty on it! HIGHLY RECOMMENDED!!
Typical prices, but great service. I will definitely come to this place again.
Professional and honest service. Phone repaired quickly and services fully restored, service provided by skilled individual with depth of technical knowledge. Will utilize for any future phone service needs.
Go here instead of the standard retailers, and Ill tell you why: the other places have people just passing their time for a paycheck, whereas the people who work here are craftsmen who care about what they do. They have knowledge, technical expertise, and a love of craft and product. It represents what is right about small business, in stark contrast to what corporate retail does not. And the customer service is TOP NOTCH. No waiting to be served, no being ignored; you will be pampered as a prospective customer when you walk through the door. 👍👍⭐⭐⭐⭐
When I went there I got my iPhone 7 screen repaired. The service was great and they even put a glass screen protector on there for me. But just hours after I got home the first time I dropped it it cracked again. It wasn’t even a bad drop and it never would’ve cracked like that beforehand. Absolutely terrible the screens must not be as durable and I don’t know if I would spend my money again.
Great store for any phone/ electronic repair. All the associated are Great. They will go above and beyond to help you out. My family will visit this cyberion for any of our tech need. They also have a tons of cases and accessories for all the phones.
Absolutely a 5 Star experience, we could not have asked for not just great service, but actually friendly staff. Great price, great product, my daughter Kats IPhone 6s was fixed in 25 minutes after a horrible screen break this week. Her phone which is 1 year old looks new and even has a great tempered glass screen protector on it that they sell. I recommend anyone who has a phone, tablet, etc. issue to give these guys a call, you will not be disappointed! A special thank you to Luxse who helped a Dad and teenage daughter make her birthday a happy one! Thank you, John
This place is awesome! Musrat took care of me this past Monday and she handled it extremely professionally and with great care. I was with her the entire time while she changed my screen for a ghost touch issue for my iPhone 6 Plus and I will definitely be coming back if anything goes wrong again. She even recognized there was something wrong with my port charging and addressed the issue without me having to ask!I was really worried I might have needed to get a completely new phone but she was very honest with me and ensured the fix!
I just left and everyone is correct. The service is great! I paid $60 and only had to wait 10 minutes to have my shattered screen repaired. Mukit helped me and was a complete joy to work with. Save your time and money and go here. Plus there’s a 2 month warranty!
Got my iPhone 6s screen and battery replaced. Went to Apple the said the phone couldn’t be fixed. After waiting 2 hours I was so frustrated since Apple couldn’t help me. Leaving the mall saw cyberion. Asked the tech and he said if he can solve my problem only then he will charger me money. He fixed it replacing the battery and screen. Gave me a good deal on case and glass protector. Very good service. The techs are very knowledgeable.
I was referred by Verizon. Ive seen this store before but didnt know what it was until I came in. Looks like they have an excellent set of selection for cell phone accessories, tempered glass, and a wide assortment of tools for repairs. I dont need a phone repaired today but if I break my phone this will be the place to come to. I commend them for their excellent customer service and accommodating ways.
I had some touch issues with my iPhone 6+ took it to apple store but they said the phone is too old and it’s better to replace the whole phone. But cyberion solved my problem within 30 minutes. Great service and good technicians.
I came in today to get my daughters iPhone repaired. Mukit was the lead technician who diagnosed and repaired the phone. He was courteous, thorough, and went above and beyond to get my daughters phone fixed and in good working condition. I am impressed by his customer service and the service price was reasonable. I highly recommend their phone repair service.
Very good service. got my phone fixed and bought a phone from them. very good people and would definitely come back for any tech services. Good work guys !
Extremely pleased with Cyberion! The people here deliver a level of customer service that is rare to find in the industry. I had a cracked screen, they fixed it within the hour and recommended a glass protector. I purchased it, but I realized it wasn’t the best for my phone. I called and they exchanged it without giving me any hassle.When you come in, ask for MUKIT! He’s a pleasant gentleman, very friendly and like I said, customer service like no other!
Very friendly, service was prompt and reasonably priced. I would definitely use them again and would recommend them to friends. Used for a Samsung S7 repair (not glass, but a broken case).
There are good options for accessories.The store owners were pretty helpful.Your phone cases could be customised to fit.They have excellent customer service.
Got my iPhone 6+ screen replacement. I was little worried to go to any place other then apple. But apple gave me an appointment which was 1 week wait. My friend recommended to cyberion. They didn’t disappoint me. They are a good team and helped me within half hour. Very fast and afficiant service. Will visit them from now on rather then going to apple and waiting weeks.
Went to the store with my granddaughter looking for a case for her iPhone. The staff were very patient and willing to assist in taking apart multiple Otterbox cases so she could try out the different choices. The prices were good and the product selection was very good.
Cyberion fixed my Samsung galaxy s8 plus screen within 25 minutes where rest places wanted 3 or more days. Cyberion has a great team and after they repaired my phone so far its been working great. Will be back at this store if I need some other service. Overall awesome experience
My LG g6 had A lot of crack in front and back. I though this phone was done for sure. Took it to cyberion they assured me that I wont loose any of the information and if they cant solve my problem they wont charge me any money. I trusted them and they held up to their promise. My phone works great and I got all my data back. They are very good at what they do.
This the ONLY PLACE to get your smart phone fixed.Mukti is a wonderful technician and has fair prices.
Very friendly and quick service. The prices are very competitive.
My son had an iPhone 6 that needed a new screen and I didnt want to go through Apple for both timing and financial reasons. So, I called Cyberion in Columbia and they said they could do the change right away and it would only take 20-25 minutes. I was a bit skeptical but went over to check it out. The technicians were fantastic and the screen was replaced in 20 minutes! The quality is great and at less than half the price of Apples replacement. If you have a cracked screen I highly recommend their services. They also do battery replacements and other repairs, after my initial experience with them I would trust them with any repair.
Great customer service, very efficient and professional. I had my laptop fixed at a fair price and I didnt negotiate it. In return, they fixed my iPad for FREE!!!
Staff were very pleasant and professional. They replaced a lightning/ jack card on my iphone 6s in one hour. They were very thorough and tested all phone capabilities - jack, lightning port, both cameras and speakerphone. I wouldnt hesitate to use them again.
You wrote a review for Cyberion ColumbiaOne minute ago5.0 star rating9/22/2017I went in for a replacement Samsung Galaxy S7 Edge battery. Called the day before to make sure they had the correct part. The person on the line said they should have the battery in the next day. I went in the next day and he performed the replacement in full view of the customers. No going to back room. I saw the whole process. Professionally performed. Even through in a free glass screen protector.So far the battery is performing very well. Will update if anything goes wrong.
Cyberion is the best place around this area. They fixed my Samsung galaxy s8+ in the same day within 30 minutes where every other place wanted 2 days to get it done. Great service
Lux was very helpful and flexible with pricing! Longtime customer and will continue to be!
Fast, efficient, affordable and friendly. My badly damaged screen was replaced in 30 minutes. I highly recommend.
Got my iPhone 7 lcd and screen replaced. They did a fine job. Got me a good deal on a phone case and screen protector. Screen works great so far. 5 star service. Good job team cyberion.
The attention to detail, follow up and overall service is great. They really know what they are doing and want to help when you are in a jam. EXCELLENT!
Cyberion fixed my alcatel phone last year. Ever since my phone is working great. This week I went their to get my Samsung galaxy note 8 unlocked from sprint. They have completed the process within few days. Now I will be able to use this Phone overseas. Great place to get any tech help.
I went to 3 stores for help with my android. I had broken the phone and forgot my passcode. No one knew how to restore my phone to factory settings without the phone passcode, except cyberion. The guy did it for free in 2 minutes. They are honest and helpful.
Friendly people. Good service. I got a new screen for my J7 Prime. Reasonably priced and done in well under an hour.
This guys are absolute rockstars. Very pleased with the service. I broke my phone last night and I have a flight to catch. They did my phone in 30 minutes gave me little time to shop around before I go to the airport. Great ...
IPhone 6+ lcd replacement. They got mine done in a fair price and within 25 minutes. Good service
Mukit was friendly, fast, and extremely capable. He fixed my phones screen in less than 30 minutes for half of the price of the Apple Store. Definitely visit him for all your phone repair needs!
Cyberion fixed my iPhone X. I dropped my phone this morning on my walk way, complete screen blacked out. I was still getting calls and sms but couldn’t see anything. Rushed to Apple store but they needed till Thursday. Someone in Apple store recommend me to Cyberion. They had the screen is stop and fixed my phone in less then 30 minutes. Great service stuff is very knowledgeable. Recommend everyone who needs a same day repair to stop at Cyberion rather then waiting in Apple store for several hours.
Cyberion repaired my iPhone 8+ within 20 minutes. Great service. Will be back again for more service needs.
Well I thought I had received excellent service, which I did. Quick too! Customer service was excellent and very understanding. Had my cracked iPhone 7+ screen repaired in minutes. Thought I was all finished, and good to go with no issues. Unfortunately when returning home, that was not the case. My phone started spazzing out! Random apps opening without me even touching them. Random buttons moving, the screens would scroll on their own. Called apple and they did diagnostics and it doesn’t seem to be a software issue or even hardware, but who really knows. All I know is that when I used my phone (even during the time the screen was cracked), it was not performing this way. I put clear contact paper over my phone screen for the time being, so I could still access my phone. Worked fine but ultimately I needed my screen repaired. Something is wrong with it now and it’s frustrating. Kind of at a loss of what to do. Feel like I was taken somewhat to be perfectly honest. And it sucks because they provided really good customer service. Do they honor any type of refund or warranty? I really need this phone fixed and was there just about a month ago
Cyberion helped me to transfer all the data from my old android to a new Samsung galaxy note 8 within 1 hour where it took boost more the 3 hours but they couldn’t do anything. Very good place for any tech solutions
Just the place I needed to find! Came from newyork to visit and found this store! Ended up fixing my IPhone 7 Plus from them! Look for Mr. Mukit! Amazing guy! This can fix anything!🔥 I would definitely recommend this place for anyone who wants their phones to be repaired !Great Service!
I dropped my phone and my phones network wasn’t working. Took it to my career sprint and they told me to take it to Apple. After waiting 2 hours Apple wanted to charge me $350 for a replacement phone. Then I bought my phone to cuberion and they solved my network problem for $59.99 within 30 minutes. This guys are awesome
Got my iphone 8+ screen repaired. They have the best service around here. They fixed my phone is less then 30 minutes. They have a great selection of cell phone accessories as well.
Got much Nexus 6 bat replacement. Ask around few other places they dont even repair Nexus phones. Found cyberion on Yelp and they are good at what they do. They ordered the battery for my phone got it done in front of me within 30 minutes. They sure do deserve 5 star. The manager mukit is very knowledgeable and friendly.
Im so sorry for not remembering her name but it started with Mushra? She was extremely friendly and very helpful. I had my phone screen replaced and I noticed a couple of spots after the phone had been fixed. After coming back, she handled the situation with awesome customer service!
Fast and friendly service. Mukit fixed my phone within 20 minutes. My phone looks and performs great. Definitely recommending people to visit cyber ion Columbia. They are the real deal.
My Sony Xperia Z power button was not working and it almost seemed like a lost cause. But, Luxse (the phone Tech) was awesome! He let me know that there was a probability that my phone may not be fixed because of the particular issue, but still offered to open it up and take a look. Low and behold!! After fiddling with a few components, my power button started working again!!! This place is awesome and the customer service is great!
Got my Google pixel XL lcd replacement. Other places needed 5 days for this phone. They did it on the same day. Great experience.
Went in to get a charging port replaced in an iPhone 6, and ended up not being able to make calls because they screwed up the microphone. Tried to get it fixed and the guy ruined the charging port again and the headphone jack doesnt work.So, started off with a loose charging port, now the phone cant be charged unless its off (with no indication of actually charging) and even more issues are popping up.Great.Its worth the money to take it literally anywhere else.
Cyberion repaired my Samsung galaxy tab 4 screen within 1 hour. Most places doesnt repair Samsung tablets I was very impressed they could get the job done so fast and perfect. If I could give more then 5 stars would be more then happy too.
Excellent customer service. The staff went above and beyond what I was expecting. I will always go back here for screen repairs and I highly recommend this business.
My son broke his hover board last month. Took it to a place called gadget guru and they kept it for 2 weeks and couldn’t resolve the problem. Last weekend I saw cyberion and I asked if they could fix my hover board. Manager told me he won’t charge me a penny until he can fix my problem. I dropped it to cyberion Columbia last night. This morning my hover board is ready and runs great. Should have came here before rather then going to any other place. Good customer service
Best service. They know their work very well. Really friendly!
These guys are great. They were very professional and they fixed my shattered screen in a matter of minutes. I would definitely recommend!
This guy, Mutik, repaired my dead Samsung Galaxy Note 3 a few days ago. Seems to be the owner of the place. Great personality and an excellent display of great customer service. Will recommend his services again and again. Thanks again man.
Gentleman said a protector would work as well as a new screen for my iPad mini, saving me a lot of money! Wonderful service... definitely recomment!
Cyberion couldnt have been more helpful! Not only did they have the lowest prices out of the 15 repair stores I called, they also had the parts in inventory for my Google pixel 2. Mukit went above and beyond to get my phone fixed ASAP and made sure it was properly fixed. He took pictures of all the internal problems so I knew I wasnt getting ripped off. Will definitely be coming back if I ever drop my phone down an escelator again 😅
Cyberion the absolutely the best repair store around here. Called several places. No one had battery for my phone. They have a huge variety of accessories and phone parts. Mukit was very kind and helpful.
I got my samsung galaxy s7 edge repaired from them. They do good job. Stuff is very helpful and friendly.
Cyberion fixed my Samsung galaxy tablet. I am very pleased to get my device back in almost new condition like the Crack on my screen was never their. Asked every other place in this mall no one knew how to fix my device. If someone needs any repairs done come to cyberion Columbia because every other place will waste your time. Keep up the good work team cyberion.
Cyberion fixed my dell laptop. Device wouldnt stay charged and will shut off as soon as we disconnected the charging cable. I took it to Best Buy where I bought the device but they wanted to charge me $189 for a new battery. My cousin told me about cyberion I checked them out on yelp and all those reviews didnt lie. They got my laptop fixed and also serviced my charging port in the same day and they only charged me $129. Much cheaper and faster then any other place around Columbia area. So far my laptop is working great. Thanks to cyberion.
More expensive than other places, but they use better quality screens - you get what you pay for! Our phone was ready in about 20 minutes.
Dropped a 45lb weight at the gym on my new Google Pixel XL. (I didnt have insurance, and yes I know that was a bad idea). Anyway brought the phone to Verizon and they said it was roached. Brought it to a few other repair shops all said the same thing. Brought it to Cyberion and they fixed in it a couple days no problem. The phone was pretty much bench like a L. They bent it back put a new screen in it and it looks pretty much exactly as it did before. Everything was exactly as they stated and I could not be happier. If you break your phone bring it to them.Thanks again guys!
Good service. Very polite. I will always shop for phone accessories here
Got my iph 7+ screen repaired for $99. They did it in 30 minutes. Looks great. Great service
They were the only store which was capable of fixing it on the same day. Did a good job on my phone
I got my iphone 6 fixed from them. they do a great job. will be coming here from now on for any cell phone needs😌
I highly recommend cyberion! I cracked my iPhone screen. And they fixed it within the hour. Also the customer service is great, they are very willing to negotiate prices. The associate helping me was a guy named Hasan and he was very helpful. I highly recommend this cellphone repair/ accessories shop
I broke My iPhone 7 took it to Apple store but they couldn’t fix my phone till Friday. One associate told me to take it to cyberion. I came Here it took them 10 minutes to get my iPhone 7 fixed. Multi fixed it in front of me. Great service.
Mukit was really helpful. He fixed my cracked screen n advised for a screen protector. It’s not about d money but someone that really know job.
My iPhone 6s is repaired under 10 minutes. Very pleased with their service. Will be back for any other need
Sahil, thank you so much for fixing my 2007 MacBook Air when everyone else...including APPLE...said that it couldnt be fixed! You saved me the cost of a new Mac ($1500). Your prices are reasonable and your customer service is outstanding! I will recommend you to everyone I know. Thanks again!!!
The fastest and best service I’ve gotten in a while definitely wasn’t let down and great customer service skills ! Check it out
With such high Google reviews I expected better. My iPhone 8 screen cracked late at night and I was relieved to be able to make a 10am appt for the morning after. I rescheduled my other appt to get here on time and the shop didnt open until 10:20. Then why send 4 texts and emails to confirm my appt?When he arrived the staff was apologetic and tried to get my replacement done asap, even offered a free non-brand cover so I appreciated the effort, but once the work was done and I turn on my screen, it has a gray/blue hue. He says its due to the after market screen.An after market screen that affects the clarity of my screen so much, but also costs 139 dollars. Honestly for such a significant downgrade in quality I wouldve rather/easily paid 149 dollar full price at the Apple Store.Now that Im revisiting other reviews, Im SHOCKED that some have paid much less than 100 for iphone screen replacements without complaints.Im supposed to visit the store in 2 days when the owner is present and Im really hoping he will show the same customer service others are raving about or just give me back my shattered screen so i can take it to an Apple store.
Cyberion repaired my Samsung Galaxy s8 plus phone wiyhin 30 minutes. Where most places takes 3 days. Great service. Friendly stuff.
I have dropped a 15 pound weight on my samsung galaxy s6. Phone bended badly and screen blacked out. Took it to cyberion they fixed my phone now it looks band new and every feature works fine. Great service.
Great service. they fixed my iphone within 20 minutes. phone works great.
I had issues with my Samsung laptop and took it to Cyberion in this snow storm. Needed my laptop for work ASAP so I asked the manager mukit if he can get it done by tomorrow. He took the device home and stayed late to get it done. I came back to the mall in this snow storm and my laptop was completely working fine. Mukit definitely went above and beyond. Great service and great experience here at Cyberion. Defiantly recommend people with their cell phone or laptop related issues. They do great work.
Really good service even though having the screen repaired really is a short-term fix.
My Samsung tablet got damaged and cyberion fixed it within couple of days. Love their service. They are fast and very professional. Glad my tablet works fine. Will recommend every one to visit this cyberion. This guys are great.
They always take care of me. Very good place to shop for cell phone accessories.
Absolutely horrible service. they wont fix my friends phone even after they broke it. they say there is a warranty but really there isnt one. also they will try their best to get as much money out of you as possible. seriously save your money. dont go here.
Honest and friendly! My daughters I pad was broken- and it would have been a decent amount to fix it . Even though it was slightly out of warrenty- the manager recommended that I speak with the Apple store first - to save the money. I ended up recieving a replacement iPad for free at Apple. This businesses honesty saved me a significant amount of money. Thank You!!