Outstanding service! Took my iPhone 11 in due to a cracked screen. Repair was professional and fast. Phone looked brand new. Next day I noticed some issues with typing and contacted them. Today they replaced the screen with their warranty. No extra cost and again fast and professional. Screen is working perfect now. I typed this review with my new screen on my iPhone. Thank you! Will recommend you to others.
Thomas was awesome. Very courteous and easy to talk to. He didnt make me feel dumb for asking so many questions.
Very professional and quick service. They are the best in town.
Went up to the drive through to see if they could repair my phone. Within 10 minutes my phone was done. Thomas and Devin were the best.
I have used Smart Phone Medic since it first opened. The associates are extremely knowledgeable, courteous and patient. I tend to ask numerous questions and they explain the answers in such a way that I understand. Repair time is reasonable as well as prices for labor and parts. I have recommended this business to numerous friends and have heard nothing but positive experiences. Best repair business in Columbia SC.
I brought my iPad in to repair a cracked screen. Upon examination they discovered that the protective screen was cracked. They did not have to tell me and could have charged me for replacing the screen. I ended up replacing the protective screen for a fraction of the cost of a new iPad screen.. Their honesty is refreshing and I highly recommend them.
Very quick and professional service.
Got my screen repaired a couple of weeks ago from them and everything appeared to be fine. Take my phone out of my pocket today in my screen is broken. Take it backup there and they say theres nothing they can do because its probably due to pressure. This was a $300 repair and they say since Im a repeat customer will give me 10% off on another repair. Ive always put my phone in my pocket I believe they gave me a defective product.
Devin at Smart phone medic you’re such a great guy and so good at what he does. I cannot recommend him highly enough. If you have an issue with your cell phone, let Devin handle it and I bet you will be as satisfied and pleased as I am.
Used Smart Phone Medic on Garners Ferry for the first time last week. Drove up to the window prepared to leave my phone and my daughters phone for evaluation. Within minutes Travis had looked at both phones, identified and fixed the problem (neither were charging), and had me back on my way. WOW! I could not have been more pleased. No doubt I will be back the next time I am in need of repair. Thank you Travis and Smart Phone Medic!
My wifes Galaxy Note 5 was not working properly. Devin diagnosed it as needing a new battery. Initially, he didnt think he had one in stock but checked and found that it was on hand. Too about an hour and it now works great!Highly recommended.
Absolutely, the best group of service employees I have ever worked with. Thanks Mary Tucker
I’ve had them fix a tablet and an iPhone. Both times they were able to fix the items quickly, and are reasonably priced. Thanks Devin and company!
Great service, repair done quickly and the end result was perfect. I highly recommend SmartPhone Medic to anyone looking for repairs to phones, tablets or computers. Thanks guys for a job well done!!!
The guys are sharp. Ive had two repairs performed at the Garners Ferry store, both time done promptly and at a great value.
Great, fast and friendly.
Brought my college age daughters new iPhone in, along with her old phone, which had a non-functioning screen. The new phone did not setup from the old phone backup as expected. Tavish was able to solve this problem quickly and I was on my way within minutes. Price was much less than expected. I HIGHLY recommend!!!
I was helped by Andrea today! Talk about helpful and informative. I know so much more about my phone than I ever did. She went above and beyond. I was so pleased and will be back for any technical needs. Highley referred
Dropped my 17 year old sons very damaged and not powering up IPhone off around 2:00 pm to Dee. Dee was very personable, great at answering my questions and told me that he would be in touch when it was determined what the problem was. Called at around 5:00 pm and the phone was ready and fixed. It is like a brand new phone again!! Dee was a great help and did a phenomenal job on the repair. Thanks Again!!
Where do I start? First off, drive thru phone repairs? Amazing. Dropped my phone off to Phillip at 11:30 and by 12:20 I had it back, looking brand new. Even charged. For the price and excellent customer service you just cant beat it. Phillip was great, very informational and did an excellent job on my phone. I break my screens like no other so I will definitely be back here and ask for him and will recommend to anyone in need!! 12/10 stars
My husband took my iPhone in there today as I thought my screen was cracked and he gave a quote for the repair. A few minutes later, he called my husband and explained that it was the glass protective shield that was broken, not the actual screen and that it could be repaired easily by AT&T. What an honest and decent guy! I highly recommend this place.
You’ve Smart Medi several times ans always awonderful experience . Not only is the staff knowledgeable and quick, they are also fair and friendly! Totally recommend !!
My iPhone 6 battery was constantly draining...I took my phone to the SmartPhone Medic and got the battery replaced. Excellent customer service and my phone works like new.
Had WIFI problems. Expertly diagnosed. Part ordered. Phillip installed in one hour. As promised. Problem solved. All for the price quoted up front. Phillip is a great with very speedy service. Although Garners Ferry may be new to the neighborhood the service they provide is expertise.
Devin was very polite and helpful. Excellent service!
Great service! Went in on USC Gameday after accidentally dropping my iPhone in a cup of water the night before. Adam did an AWESOME JOB and fixed my phone in under 10 minutes. I will definitely be back the next time I have any problem with any of my smart devices!!!
Phillip is a great employ that provided excellent services to me. He quickly diagnosed the problem to my smartphone and gave me option to how I wanted to handle getting my phone fixed. He ordered phone part needed and didnt charge me for what he could not fix. Cant ask for much more when it comes to customer satisfaction. Thanks.
Just went by and Tavish just fixed my daughters ipad. Never even put my car in park. Drove up, he removed the broken piece of the charging cable, and sent me on my way. Great service. I’ll be back for sure. Thanks!
Phillip was very courteous and quick fixing my busted IPhone 6. Phillip completed the work in less than an hour and I would recommend this place to anyone who needs to get their phones fixed.
Great shop! Thanks to Tavish for his help with my Samsung.
I will always come here to get my phone fix the guy there was awesome
Fair pricing for excellent service. Couldnt have been happier with the result. Would definitely recommend using them for smartphone repair.
10/17/2016 Phillip is fast, friendly and, very professional at fixing busted Apple devices. He was able to diagnose and fix my iphone 5s that another shop hadnt correctly diagnosed in 9 visits.
I went about getting my iPhone screen repaired and battery replace was given a decent price after dropping my phone off I was told is was unfixable and that it had a new issue my phone continues to reset and I was giving no way to fix this issue
Great job, thanks!
Phillip was great he had my phone up and running in a few minutes and great knowledge of phone repairs would recommend him to do your phone repairs
They fixed my phone really fast the staff is amazing
Fast, professional & knowledgeable. Thank you Jordan!
Phillip had a very enthusiastic attitude when I came in to see if he could do anything with my Iphone 6+ and even though there was nothing he could do, I could tell he had tried everything in his power to get my Iphone to work, I would recommend this shop to anyone who needs to get any work done on any phone theyre having problems with. ~Kelvin Minder Jr
Jordan E. is a lifesaver!!! I got my sim card stuck in my new Moto G5+ phone, and my husband and I spent more than an hour trying to open the tray, using every method we could find suggested online and a few we thought of ourselves, all without success. Jordan got it open in less than 3 minutes, saving me from what I thought would have to be my solution -- breaking the glass to access the card and having to pay to replace my brand new screen! Jordan is a miracle worker, and I couldnt be more grateful for his help!!!
Excellent service, and great prices
Very informative, quick and has amazing service
Phillip was pleasant and efficient! Thanks
Jordan was a great help with my phone
Fast worker i love it
Great customer service
Very quick
Good price
Fixed phone in one hour
Ok
Excellent 👍👍👍
Fixed my phone
Gr8t customer service