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FCCRepair
2501 Dave Ward Dr, Conway, AR 72034, United States
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FCCRepair
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La
Review №1

Bradley is so awesome. He has taken care of all of my repairs and has done a wonderful job in doing so as well. I took my Macbook computer to him after it stop working for some apparent reason (thinking water damage) and Bradley did everything possible to bring it back to life. I originally took it to Best Buy and they could not figure out what was wrong with my Computer or how to fix it. Then, I took it to Bradley and he got the job done. I am forever grateful for him. Thank you so much Bradley.. your the best hands down...PERIOD

A.
Review №2

Gave me a quote and told me to swing by at 10 tomorrow. I was was waiting for them to unlock the door for roughly 40 minutes.Gave up and left.To each their own, but I prefer to keep my business with people who are trustworthy and reliable.

Gr
Review №3

It was ok. Cheaper to buy a new phone... they are probably a good choice if you have a high end phone needing repaired. No special measures or masks worn during the pandemic... so, enter store at your own health risk.

Jo
Review №4

Excellent very fast service to install a new battery for my iPhone 6 which Apple people had told me on 2 occasions was OK but I needed a new phone. The young man installed a new battery and screen protector in 15 minutes and my phone is like new again.

Pa
Review №5

Ive used this repair shop several times and have always been happy with the repairs and service. They replaced my iPhone screen today! I have even bought a couple of refurbished phones from them. I highly recommend First Class Cellular Repair.

Jo
Review №6

I needed a new battery for my iphone 5. I walked in and was attended to quickly. I barely had time to read a magazine article before my phone was ready to go. I highly recommend FCCRepair.

Ko
Review №7

Daniel, is very knowledgeable and efficient level 3 technician.. He has fixed a couple of our phones very quickly and for a great price. A major cell phone carrier told me it would cost 100.00 and I would be without my phone for 2 weeks. Daniel fixed it in 30 min for 40.00All the staff there is very friendly and helpful,.With a short wait time.

Mi
Review №8

Way over price. Do is me a removable battery charger for 50 bucks. I found that one and 3 others for under 10 on Amazon. Ended up buying one for 8 bucks that was easier and held battery. Will never go back not client friendly, they just take you for all they can. I should have walked out with no purchase. Plus item was used not even new. They had been using it.

No
Review №9

The people working here are friendly and skilled. I got my phone back quickly.

Jo
Review №10

Ive been to First Class Cellular Repair twice this month.Once for a battery replacement and again for a cracked screen.Their service is excellent and their prices are the best.

Aa
Review №11

Great experience. The guys were very helpful and friendly. Also finished very fast. Hope I dont need this again but if I do Ill definitely go back here.

za
Review №12

I needed a new screen for my galaxy due to it being cracked, a technician named Jonathan help me out. They were fast, courteous, and very knowledgeable. They had my phone fixed in about an hour and it was very reasonable in price. Thanks FCC!

To
Review №13

I have been using them for many years.Always got good repairs and info.Prices reasonable and the service has been F-A-S-TThanks,Tom D.

Pe
Review №14

Michael at FCC was courteous and thorough. He has done iPhone and iPad repairs for me for years and I won’t go to anyone else.

MA
Review №15

We are from Branson and were visiting family this past weekend. Dropped off my daughters iPhone 6 for a screen replacement and it was done in less than an hour. The two gentlemen that took care of us were amazingly helpful and friendly. Their rates were also far better than anything I was able to find in Missouri where we are from. I would HIGHLY recommend FCC Repair!

Ja
Review №16

These guys are AWESOME! I walked in having difficulty getting my Samsung Note to keep a charge, and within minutes, they had me running again. I hung out for a few, to make sure it wasnt just a temporary fix, and it wasnt. Very professional and helpful. Too many places want to find multiple possibilities to fix, so you bill grows. I loved that I was fixed and ready to go within minutes. I would definitely recommend this place, and since Im from out of town, I will probably make the drive just to do business with them again, if needed.

Jf
Review №17

Phone is there now, first it was going to be ready after day 2. Day 3 rolls around and now its Weve just started working on it, it wont be ready until tomorrow. Its a digitizer replacement, had I known that I wouldve replaced it myself quick and for an arm and a leg less.

ro
Review №18

They repaired my cellphone the same day. Looks and works good as new. Reasonably priced, especially considering the short turnaround time.

jo
Review №19

Did a awesome job on my galaxy S8.

To
Review №20

Ive taken several devices here for repairs (two phones and a laptop), and once bought a used phone. Every time they have handled the repair items professionally and efficiently. Even the one repair that failed they took back and made it right. I havent yet found a job they cant handle, but I feel sure if its a lost cause they would say so.

Br
Review №21

Friendly dudes, great expertise/advice, and they had me out the door in less than 30 minutes. My kind of service center!

Da
Review №22

Ive been having problems with my charging port for months and on my second replacement phone from Verizon. I went to Verizon today because its at the point I cant wiggle the charger chord, stand on my head, face the west and blow bubbles to get it to work. They gave me 3 options all of which were gonna cost me $ ranging from 81$ to 150$ cuz they said my charging port was damaged. I took it to FCC and Daniel cleaned it out and viola works just fine. Very fast, very friendly and informative. I will DEFINITELY be back AND recommend to all my friends, family and anyone I over hear needing cellular repair.

Ni
Review №23

My phone had been frozen for 3 days. I went in to first class cellular repair and they fixed my phone very fast. The workers are very polite and professional. I would suggest this place to everyone. The workers are amazing!!

Ge
Review №24

My Screen was cracked (iPhones right??)!So I take it to them, They give a price and I leave right away.I thought it was really expensive (it is a little more expensive compared to others). But then again they seemed the most professional and I did not want to mess my phone up. So I take it to them next day, after 1 hour go back to pick it up and at the counter they tell me (as if my phone was the patient and they were the doctors) that my phone had all these problems. And I say well I know but I dont think I can afford all repairs, So they give me an estimate and I cross my fingers and go with it.Either they gave me a new phone or made my old broken phone awesome.Nice team.Recommended.Joe handles all the matters really well and professionally.

Mi
Review №25

Quick and Honest Cell Phone Repair! They will treat you right here. They have convenient hours and usually can have your phone done the same day. You would be crazy to take your phone anywhere else

Ja
Review №26

How much better can it get? One minute after walking in they had my iPad up and running and within another minute the service guy told me that my iPhone needed a new charging port, so an hour later I came back to the store and my phone was ready with a new charging port and a new battery, and my total bill was only $65.00. Thanks FCC repair of Conway.

Da
Review №27

Im a senior citizen with an older smartphone. My problem-- no one could hear me when I spoke into my phones microphone. All the phone settings were in the proper mode for it to work. Within 10 minutes, Michael, had my phone working (most of that time was spent answering my questions). Very thorough, professional, patient and knowledgeable. I wont hesitate to go back to FCC for my smartphone needs. Im a VERY HAPPY camper! Thanks Michael.

Ja
Review №28

Great business with the customer in mind. They make economical sense! They save you time and mostly your devices. They have the technical expertise to breath new life back into your cracked, shattered, or almost lifeless portable devices. Those devices that we depend on for work, school, and even social interaction will again be working like new.The customer service is top notch! When your devices are finished they give you a call, to a working phone of course, letting you know that you can come pick it up. They offer discounts for Veterans, retired military, and UCA Students! A valid ID may be required. So, if your device is damaged and needs some work, I encourage you to travel over to 2501 Dave Ward Dr. just across the corner from Jewel Moore Nature Reserve and let the friendly knowledgable staff take a look at your smart phone, tablet, or laptop.

Jo
Review №29

They are awesome. Always will to help and work with you. I couldnt commend them enough.

Al
Review №30

Great service and prices!! Took care of my phone with ease and did it in a reasonable time!! These guys rock!!

sa
Review №31

Excellent service! I had my screen replaced and it was quick and they did a great job! Thank you!

no
Review №32

Took my phone in for replacing a cracked screen. Took 2 hours longer than they said it would, and I have had issues with the phone ever since. I will take it elsewhere to get a proper repair done. Also they are expensive compared to some other stores.Since posting my review the owner of the company has contacted me and resolved my issues. All companies are subject to making mistakes, but its how they handle them that really counts. Hats off to FCC Repair.

Sh
Review №33

Unfortunately, I’ve been here serval times for cracked iPhone screens but I am happy to say they actually take pride in fixing your issue.

Bi
Review №34

Was able to get my cell phone fixed there cheap m

Di
Review №35

Great! Fixed my phone

Ma
Review №36

(Update)I cracked my screen slightly, but it remained fully functional. I even used it for a week while it was cracked and had no issue other than the blemish. I had the screen replaced here and had to return three times during the first week of replacement due to issues with the touchscreen that I had not had before the screen was replaced here. Finally they put the “original screen” back on and gave me a refund. I then made an appointment and took it to the apple store where it took the same amount of time and only $15 more. I now have a 2 year warranty on it, as opposed to 6 months. My touchscreen works perfectly and I now have no issues. They were all very friendly and I understand that mistakes happen, but I will be spending the extra $15 and relying on the apple store for all future issues.

Ka
Review №37

They were awesome. Got my phone fixed quick and all pretty!

Ay
Review №38

Fantastic service, extremely quick! My shattered Note8 was ready in 3 days!

Pe
Review №39

Joe was extremely helpful and polite! They got my phone repaired quickly and did a great job! I highly recommend FCCRepair!!!

ch
Review №40

I called to see how much a battery replacement for my iPhone5 would be and they said 45 dollars plus tax. so I took it in the next morning and the guy said I would be 59.95 plus tax. I left it there anyway but then on the way to pick it up I called again and they said it was 50 plus tax. I was given three different prices within 24 hours. and when I showed up they still tried to charge me 59 plus tax after taking my information when I called and telling me I would have to pay only 50. I was extremely upset and when I asked what would have happened if I had payed the extra ten dollars he said you would have lost it I then asked how many people he had overcharged since their price change. and this was the same guy who I called twice giving me 3 different prices each time I talked to him and the battery is still messed up. I am extremely disappointed and in no way do I trust this company anymore. I am taking all business elsewhere now, and some major changes need to be made about employee accountability

Ti
Review №41

Excellent Customer Service. Fast Turnaround. Very pleased.

Le
Review №42

I took my broken iPhone to their store to be fixed and the service was fast and the employees were very kind and knowledgeable. Thanks guys for great service!

Ch
Review №43

Great place to get ur phone fixed they have a 30 day warrantee on all of their repairs..

Rh
Review №44

Fast service! Loved how they recommended ways to make my cell phone safer.

j
Review №45

Excellent, super fast service! Great experience

Ke
Review №46

They do great work at a good price

Ch
Review №47

May be a great place to fix your phone, BUT DONT pic up your package there, because it might not be there, or it was and than it wasnt; mabe it was taken to the hub, and they never told you, there for you lose tpur opportunity to pic it up on a Friday, now you have to wait till Monday and figure out how to pic it up on Monday. Thanks for NOTHING!!!!

Ch
Review №48

I had a cracked screen which they fixed perfectly. Michael was courteous and very helpful!

Jo
Review №49

Really helpful. Reasonable prices

Mo
Review №50

Replaced my phone camera quickly and inexpensively.

Ga
Review №51

I was told an iPhone 6s glass screen could not be replaced on its own, that the entire screen, glass and electronics, would have to be replaced. This is simply not true as evidenced not only by a simple web search but also by calls to other cell phone repair shops. Misinformation given for presumably the sole sake of charging almost double what others would is not a healthy practice.

Su
Review №52

Great place to fix your phone good customer service and price

Ji
Review №53

Very helpful and friendly service. Highly recommend.

Me
Review №54

Fixed my iphone 6 super fast and looks just like new again!!!! very happy

Jo
Review №55

Very helpful and explained things clear for this novice

Mi
Review №56

Love this place do excellent work here the customer service is excellent

Va
Review №57

These guys were great. Helped me out of a jam.

La
Review №58

I got my phone screen fixed about a month ago from here and ever since then the left side of my screen will not work. sometimes the entire screen doesn’t work, it just depends on the day. really frustrating because it worked before even with the cracked screen.

Ke
Review №59

My iPhone 6 shattered a couple months after getting it. Needless to say, I was devastated and sought after a speedy solution. That is when I saw First Class Cellular. I figured I would give it a try because my friends had told me fabulous things about them. I dropped off my lifeline (aka my cell phone) and within a few hours it looked brand-spankin-new! I couldnt believe it! It was PERFECT. They were helpful, courtious, knowledgable, and to top it off, they gave me a UCA student discount! Woohoo! If youre looking for an awesome place to get your cellular device replaced, this is THE place in Conway to go!

Ka
Review №60

Fantastic service! Thank you for taking care of me.

La
Review №61

Great service from honest people!

Jo
Review №62

Very knowledgeable staff, quick and great service.

Al
Review №63

I just got my iphone 5c fixed and the screen turns gray and cant hear anything

Ju
Review №64

Fantastic service!

Mi
Review №65

Good quick service

Cr
Review №66

They had screen on site gave me good price I went to A1 cellular and had a horrible experience glad I switched will recommend FCCR

We
Review №67

Nice

De
Review №68

Jonathan fixed me right, on my way in within a few minutes....

Lo
Review №69

Great!

Ba
Review №70

Honest, friendly & knowledgeable!

ja
Review №71

Excellent service

Fr
Review №72

Good Service,

Ti
Review №73

Pk

Information
7 Photos
73 Comments
4.4 Rating
  • Address:2501 Dave Ward Dr, Conway, AR 72034, United States
  • Site:http://fccrepair.com/
  • Phone:+1 501-327-8444
Categories
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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