Price was good. Service was attentive. Would have been done an hour earlier if they had another bay to install the tires. Not their fault, they just need a bigger place. I think their business would easily double!
Speak with the Manager Kenneth...he is the most competent person to help you. They do get super busy but I can see they do their best even when short staffed. I came and didnt have a scheduled appt but they were super helpful. Thank you American Tires!
Had an appointment for an alignment and have 3 tires installed. Got done in 1.5 hours. Got 2 quotes for tires for my other 2 cars and offered the buy 3 tires and 4th one free. Great customer service and professional.
I had an awesome “first time” experience here! I actually had a reservation at another tire center but ended up here because I didn’t verify the address. In addition to tires, I also needed shocks and struts. The other tire center gave me a quote which was $1500 less than the dealer and their price included the tires, so I thought their price was unbeatable but I wrong. Coming here saved me an additional $600. All of the staff, including the techs were very friendly. Thanks KB for the excellent customer service, and Avery for the transportation to and from! You guys are awesome!
They didnt have the tire I ordered online but thats only due to the companys lackluster inventory organization. The employees were extremely courteous and helpful in choosing another tire that would fit my standards and price range that could still be installed same day!
Best experience ever!!! Ken was awesome and the technician that worked on my car was amazing as well. Thank you for being so fair in pricing and helping me right away. You have a new customer in me.
Great service. Employees all were making my visit comfortable kept me informed on the progress of my tire replacement. Their price even beat a famous On-Line sellerWill do other types of businesses with them later on.
If you want the job done right, efficiently, good customer relationships & quality, a warranty & a good price. Book your appointment for faster service or walk in & be patient. I was totally pleased
If you need tires and professional auto care. This shop is highly recommended. Armando hooked me up with a friendly and professional attitude. Will definitely come back not only for tires but for all other auto services. 👍👍
Armando was really nice, helpful, and professional! Would recommend👍🏼
Very excellent customer service and great knowledge on tires and great varieties to choose from. You can also get alignments and engine work done at this shop as well. Great Deals and if there is no deal they will make one for you. If you are in the Corona area or need your problems fixed for your vehicle, check this location out Im glad I did.
Very professional.Ken was great! Hell work with the customers to satisfy their needs.
I need four new tires because my right rear had two holes (on the tread and side wall). Two rear tires tread at 30% and two front tires tread at 70% but cracking between the tread. Corona American Tires Depot recommended computer alignment for front and rear. The crew was done with in 1 1/2 hours. One problem was a cap from my black lug nuts broke while doing my new tires, so I had to buy 20 new black lug nuts and Corona ATD replaced all of them quick and easy with no charge. I recommend this team for any work you need on your vehicle.
They went extra mile to help and worked overtime to complete the job on my car. I drove home 100% satisfied both with their work and with their friendly customer service, highly appreciated.
We have been going here for 6 years now, and when we went to pick up our car from an oil change we noticed our drivers window was left wide open and the car unlocked, with our expensive dashcam within arms reach of anyone that wanted it, we went inside and started talking to a black man named Ken, he wouldnt give his last name. We told him how unhappy we were that our car was left like that and he said sorry but just seemed to shrug it off, we asked if they normally do that and he said they have never had anything stolen yet, we told him, we dont want our vehicle and property compromised, and that when we leave our vehicle we expect it to be secure and safe, he began getting angry and irate, yelling that he heard us the first time, and started flailing his arms around and, mocking us verbally and physically. We then asked who was the manager, he said it was him, I told him he had no place in a managerial position if he cant take his customers concerns seriously. He continued with more angry antics, and told us we shouldnt come back then, We feel we were racially profiled and attacked because we are white at this point, no other rational explanation for it. By all means get your auto maintenance and tires any where else!!!
Been coming to this shop for years with 3 cars. First time meeting Ken & Amando both most courteous & efficient & thorough.making me.feel welcome & like old friends...bravo!
I had a really great experience at the corona location on 6th st. Ken and his crew there are very knowledgeable and easy to talk to. The service was great and you cant beat the price. I would definately recommend this place to anyone. These guys here were very helpful and the best part, they dont shove extra unnecessary work down your throat or use scare tactics like some of the other big name shops trying to make an extra buck. Thanks again Ken💪👍
I would highly recommend American Tire Depot in corona . The stay are well knowledge in what they do. Plus the customer service was over the top . They really made me fill like they wanted my business. You all should know what I mean . We live in a world were you go into a shop or store and they make you fill like you are bothering them. The staff at corona American Tire will get all my familys business for now on.
Rudy is a man of his word. Got the tires, set up the appointment and took care of it in less than 48 hours. I have NEVER had an experience this seamless. Of course he had help from Daniel and Steven, along with he guys behind the scenes! I thank you all for a making a traditionally anxiety ridden experience nearly enjoyable! THANK YOU! I will be back soon for my other cars!
The staff and manager were very professional. They got me in and out quick. Great price on 4 of their tires.
I just came today right now from this location on 6th St. In corona CA I bought a set of 4tires reliable service super nice staff personal I would recommend this business.
Very nice and they helped get my wifes tire patched after we had found a construction staple in it. No charge, we will be back.
Good people and good pricing.
They had the tires I needed and gave me a good price! Excellent customer service. Thanks
All other tire shops were too busy to repair my tire. They not only repaired it. They did it for free. And it was not purchased from them. These are people that really care.
First time there and I needed two tires. Gabriel and the guys had me in and out in less than an hour. Great service. I highly recommend this place. Thanks guys!
Helpful staff, 4 new tires and an alignment for a great price.
I waited 20 minutes to get my tire pressure. And left because 2 other walk ins attended before me.
Gabriel was AWESOME!! He got me a great deal!! Tires, oil change, alignment, hub assembly. I will definitely recommend these guys! Thank you again!!
Good Costumer service. Very good and cleaver Diagnosis..
Great customer service the moment you walk in their door. Went in for new tires. They had what I needed and were able to serve me very quickly. They also do oil changes.
Honest, knowledge, reliable. This was my first visit and I will be coming back for any tire issue in the future
Gabriel, Armando and Alfonso are always on top of their game. They are kind and helpful, No matter the issue they know how to take care of it.
Got two new Pirellis here due to a nail on sidewall.After changing tires, Handle started to shake at high speed.Took it to different shop and got it road force balanced.Turns out one tire was a defect (out of round) causing the shake.Came back to American Tire Depot to replace under warranty which they honored.Up to this point, all was ok.However, they tried to charge $55 for changing one tire + road hazard warranty which I already bought at the time of original tire purchase.1. I’m not sure why road hazard warranty cannot carry over to the replacement tire at no cost. The original one was a defect causing wheel shake.2. Why do I have to pay for installation fee for replacing a defect one ?There are many better places than this one.I’m not coming back nor recommend this place ever.
*Edit star rating.... didnt mean to give a 2 Star Rating*Usually they are very good on time/service management, but today took over 4 hours to get 1 tire plugged!
Great place. I called after Walmart and Costco didnt have my tire size and was surprised American Tire Depot could see me immediately. Comparable pricing and superior customer service. Will have to remember to ask about the military discount sign next time. (Veterans?) Anyway, this is my new tire spot.
I called American Tire Depot for a quick quote. I was surprised at the price quote. I was expecting a much, much highter quote. I ordered the tires and scheduled the work. In and out the team there is fantastic and helpful. These folks are top notch. Chris, thank you for taking the time to walk me through all the options that were available. What a great team. I am all set for a while. But I will use American Tire Depot again.
Bought 4 brand new tires. Chris was great and not pushy (like most other places). He made several recommendations. I was in and out in 30 minutes (just lucky because it got busy). Yes, clean and good customer service. This will now be my go to tire place. July 21, 2020.
This is a great place to have your vehicle worked on! Mike and his team are honest, trustworthy, and very competent. Plus they provide quality workmanship, with a humanistic approach. They work hard at listening to your issues and work even harder at getting results at a fair price. I recommend this facility for a lot of things. They do a lot more than just tires, they are a full service shop that focus on growing their business! No matter what you drive, go there! You won’t be disappointed! I have a Jaguar and and and a Genesis Sedan and they have worked on both with Great results. No more dealer service for me! I’m going to American Tire Depot! Tom
Professional start go finish. Great deal!
5 stars across the board! I needed special order tires because of the sizes I needed. Not only did they have them there, the staff was able to install them in less then an hour without having an appointment! Kudos for all you there for great customer service. I will be a repeat customer and also recommend this shop.Thank you!
Friendly staff and did a good job helping me.
Staff was super kind. Service was fast. Prices were great and they didnt try and fix 45 things on my car that dont need to be fixed.
American Tire Depot are great! Ive come to them a few times and have always been pleased with my service. Today I came in for oil change, tire rotation, and brakes but they we so honest and told me mu brakes are still in great condition. I appreciate their honesty and communication! Highly recommend
Armando is the tire man! Came in to have a tire patched and unfortunately I couldn’t patch it. But on the bright side I got a great deal for brand new tires. Thank you again for all your help😁👍
Good service, good price!
Service was great...in and out very quick. Pretty good experience!
Rocky was helpful and ordered tire promptly and I had my tire same day. So far so good car seems to be running good. Was the cheapest near by for this tire I needed.
Great service, fair prices! Ive taken my car here a few times now. Will definitely be returning again in the future.
Horrible! Had a 2pm appointment and they didnt start putting tires on until almost 5pm. Our second car had an appointment at 3pm they didnt bring it into the shop until 5:30 and then realized they never ordered the tires! Terrible service would never go again!
Great service for tires, etc and full maintenance. Costs about 1/3 what it would have cost me at the dealer. Cars seem to be running great! Techs are good and the guys running the shop provide excellent customer service.
Talked to Chris on 4 tires. He gave me a good price and I also took advantage of their buy 3 get 1 free deal. Also added a 4 wheel alignment with warranty and insurance. Under $500 total! Happy new customer!
They beat the other guys for price on a set of Uniroyals and threw in an alignment for a reasonable price.Friendly staff and fairly fast service. I would recommend!
Great service and great work, wouldn’t think about taking my car any other place for anything that has to do with tires an around the tire! Mike is great to talk to an gives you a fair price. You will leave Happy knowing you got great work done from this place.
I needed some new tires but had previously gone to another shop. I called in and Gabe helped me with what I needed. I paid the price he had quoted and no more, no hidden fees or anything. My car definitely drives alot smoother thanks to Gabe and his team.
Great prices and fast service. Ive bought a few sets of tires here and have no complaints.
Good group guys here! Stop by late Friday to get tires for my e55 amg. They had a really good deal with some Hankook but they have to order them, they said they can have Saturday morning. Everything was cool until the delivery truck was late. They finally called me and told me my tires where there, went down and they got it done. I like the fact that I told them what I wanted out of my tires and they got it for me at a good price. I wouldnt hesitate to go back.
This was my first time at this store and they were very helpful getting my tires ordered and scheduled for installation the next day. When I dropped the car off they were quite busy and the estimated wait was 1 hour so I went and had lunch. Upon returning my car hadnt moved, so I had to find something else to do for awhile. They let me know it was done within an hour so considering how busy they were on a Saturday afternoon Im satisfied overall.
I always thought that the place of business was like every other big brand tire shop; overpriced tires and service, however I was proven wrong today. I got a great deal on brand new tires and an alignment. The ride was straight and smooth. The team had great communication and frequent updates with me. They didnt try to sell me a service that I didnt need on my truck so Im happy they are very honest with their customers. Check out their online deals too!
Friendly service to the FIRST TIME customer on my Nissan Versa Note OIL CHANGE at an INCREDIBLE PRICE! Will send all my friends over to American Tire Depot ! Going to get my NEW TIRES there this Friday at an INCREDIBLE PRICE as well! CANT WAIT, ! WAY OVERDUE! Let me say, I was so impressed I tipped the service workers for an OUTSTANDING JOB ! GO THERE and Get Treated FAIRLY ! NUFF SAID...🤣♥️👍
The service was professional and friendly. Good value for the money. Would definitely return and recommend.
The service always consistently fast, professional, and courteous. This place has the very BEST prices in the Inland Empire!! Im a long- time customer, and dont plan on buying tires anywhere else, as long as I have a car! Thanks, folks!!
Excellent customer service. Chris was extremely helpful in solving my tire problem. The service was fast and efficient
Professional service at great price. Tire was ordered and delivered within hours and installed in less than an hour. Rocky and his team are great.
Honest and straight forward no games. Rocky my rep was great. Excellent prices. Some recommendations as they inspect your vehicle for free. I will definitely use them again.
I blew out my tire on the freeway and had to drive there 4 miles on just my rim, I pulled in there only pieces of a tire wrapped around my rim. The counter guy came out and looked at it and was concerned maybe they couldnt get what little tire pieces was left in the rim off. I knew there had to be a way to cut it off. They wanted $120 which to me was very high since I hadnt bought bought a new tire in over 15 years and back then they were around $40-60. Im used to used at $35 each out door but maybe that price is fair? It was around 3:30 and they told me Ide be lucky to get car back right before they close at 6pm. Seemed very long to wait for just 1 tire, and there was 2 ppl ahead of me. To my surprise within about 30 mins the mech Erik removed the rim and ground all the pieces off the rim and put a new one there and had me in and out of there in less than 40 minutes. The guys were all nice and even helped me fill all the tires to proper air pressure. If your the new tire type and live in this area I suggest you give them a try. They also have $20 oil change which are rare now a days.
Very grateful with Mike who matched a price I had of a different place I had found to do my alignment. I was dealing with a sick child and he was able to get me in and out in no time. Thanks again American Tire Depot and Mike for your understanding, a very greatful mom.
Very nice small neighborhood shop. I have high performance tires so they had to get them from warehouse...told me 4pm. Then received call at 2 telling me I could come in! great! Got the job done efficiently and I was on the road again! Great tires!
Quick and professional. I appreciated their efforts to help make my alignment affordable. Thanks American Tire Depot!
Great customer service ! Rocky was awesome and very attentive to our needs felt like a valued customer!
Highly recommend this shop. Under new management, they have good prices and take care of all your needs, Rick is a great guy and will do whatever it takes to make his customers happy, I will definitely recommend this shop to all my family and friends. Go see Rick he will hook you up, guaranty you will be happy with the service.
I’ve passed by many times but stopped in today for a synthetic oil change. They were the best rate out there at $59.99 and had me all done in about 30 minutes. The staff was friendly, waiting room clean with tv and drinks. Would recommend highly.
The new manager, Rick Lee, is awesome. He is extremely helpful and answered all my questions. He got my wheel alignment done super-fast! Get the three year wheel-alignment policy! Best deal in town! 👍👍👍
A+ service Joe was awesome I was in a pinch on a Saturday in needing odd size tires in a hurry and Joe came through in a hour. Six other tires shops could not not come through like American Tire Depot did. Best customer service
Very great service and helpful with information. My tires are perfect, and so was the alignment. Thanks againKris,
Got me in and out quick, professional job! Will definitely go back again! Thank you
Gabriel was awesome he got the job done very courteous and attention to detail got my 2 cars fast in one hour and half sets was 3 hours. Thanks Gabriel
Very helpful and friendly staff. Been going there for years and will continue.
Great service, fair pricing, and an overall honest establishment.
It was great they told me a hour an it was 20 minutes an my car runs way better I m coming back after this
Very good decision for choosing this branch even though a little distant from my place. Wonderful service and best price. Thanks.
Best place to get tires!!! Excellent price all around. Excellent service. Thank you 1000 percent reccomend your company
I have to back off my original 4 star rating because I found a few things subsequently that were not completed or were poor. There were 4 things that were supposed to be done. #1-Replace the wipers. This only happened after I pointed out they werent done when I picked up the car. They took an extra 15 minutes to do that. #2-Replace 4 tires. Done. #3-Balancing. Not done, or if done it was poor. The front right was 5 oz off from the left. #4-Alignment. Not done or if done the tie rod was left loose causing my car to shake when accelerating at high speed. - - How did I find out all of these things? When my car was shaking a week after I took it home I took it to my regular mechanic. They said the tie rod was loose, which was causing the shaking, the car was misaligned and the tires were not balanced........There isnt anything left to go wrong from a tire change besides maybe leaving a lug nut loose.
The service was terrific. I had to go in last minute because I had a nail problem in one of my tires. The gentleman was so helpful with giving me different options and making sure that I can get back on the road safely. Wonderful people! Super helpful! Caring and great service. Thank you!
I went in to get a new tire for tire that was shredded not only did they give me a good price on a single Tire but they also check the air in the vehicle that I brought the tire in. This may not sound like a big deal but stop and think they also fill the air to the proper presurre, the big thing I want people to know this is the little detail of putting caps on the air vents where they werent before and they did it without any cost or any mention of it. Great job guys
I came to this place because a warranty in a tire that I had purchased on the Covina store, I spoke to Chris, and he agreed to replace the tire. I was able to get the this past Saturday, unfortunately for me I got there midday and there several customers ahead of me So no choice I had to wait a good three hours, but the replacement was taken care. So Today Monday a brought my other car and got Four new tires, an oil change and alignment. Overall good experience with this shop, contrary to the Covina shop they were bunch of incompetents that the only try to do is scam customers with poor quality service and defective merchandise.
Great service and attitude. Best pricing I could find on tires.
Service is less than good. Pricey👎🏼
The entire team here is awesome. They have always gone out of their way to ensure our complete satisfaction, even as far as letting us use one of their vehicles to go pick up some specialized lug nuts I failed to bring with me for different wheels going on the car.They let me keep the car in one of their bays almost all day while I drove around Corona in search of some parts for another vehicle as well.They are professional, friendly, quick and efficient and always find time to perform a quick alignment or rotation. We are very glad we found this team and trust them completely.Highly recommended.
Excellent friendly staff, fast efficient work! HIGHLY recommend!
American tire depot is the only place I will go for tires, oil changes and minor repairs .Their customer service is outstanding and they are always willing to go out of the way to make sure I am happy. One of the technicians Marco is outstanding, friendly and will never recommend work that doesnt need to be done. He has helped my daughter with her Jeep numerous times without taking advantage and over pricing. Thank you Marco for having real integrity
Came to replace my car tires and alignment, Mike, is friendly and polite, they did the job quick and professional, I am happy with American tire depot staff.
Best prices around for tires. Not even close. Staff is friendly, not pushy at all.
Mike was AWESOME at the Corona location of American Tire Depot. Very friendly, honest and got my vehicle in quickly for tires! Service was fantastic!
Great place after calling 5 tire places around me they had the best out the door price no gimmicks and very professional staff is quick at what they do and friendly .. would definitely recommend!
Was calling around all day and finally found a place that gave me a great price, great quality service, and in and out in less than one hour.....with the full set of change tires and alignment. Thank you!
Very nice and helpful.. Gr8 service
Great service ‘ received a new tire within 45mins.Excellent service.
Great job. No overselling.
This place I would recommend to everyone good customer service professionalism they say what they mean and they did a awesome job I would so much prefer this to anybody whos looking for tires this place is number one in my opinion