Ex
Express Automotive
642 AZ-89A, Cottonwood, AZ 86326, United States
Comments
T
Review №1

Made an appointment and brought the car in. Replaced the strut assembly parts that I provided and realignment. Some shops wont use parts provided by customers so they can upcharge and/or warrantee the part. The price was very fair. Another shop quoted me $300 more than what I had to pay here. Good work guys! Ill be using you again, Im sure.

Mi
Review №2

I rolled my van window up, and heard a very loud pop noise. When I next rolled it down, the whole glass fell inside the door and would not come back up.I took it in to Express Automotive, and after diagnosing the problem, get me right in to the shop and replaced the drive cable that runs the window.I was very pleased with the service and grateful that they were able to get me in that day because it rained hard all the next day. Great job.

Je
Review №3

Good work and prices are comparable to most shops . Can give you a ride home sometimes,if needed. I would recommend going there.

Ka
Review №4

This place is amazing. They told me to come on a certain day at a certain time, got me in immediately, did the work quickly and affordable. Will be back.

Ju
Review №5

Can not say enough positive things about this shop so Ill summarize, I have absolute confidence in their reasonably priced work. Rely on these mechanics you will not regret.

Ma
Review №6

Quick, not a long wait.seems to be a honest business.

Ma
Review №7

Great people. Being an older gal, I finally have faith that Express Auto will take care of my automobiles-when there’s a problem, without taking advantage of me. Thanks guys.

Gl
Review №8

$600 For thermostat housing replacement & coolant and 300 miles later the motor overheated and fried the motor. Over charged my daughter who was traveling alone from AZ to OK. Told her when she left the fans werent coming on but youll be ok. Not worth a negative star review.

Mi
Review №9

They were very helpful to diagnose the check engine light for me. Great service and attitude! I highly recommend them. 🙂👍

Gl
Review №10

Quick and easy, good prices, professional in every way. Thanks!

Su
Review №11

I love these guysMy car runs amazing thank you

Ch
Review №12

This is the shop for timely repairs at a fair price the team is very knowledgable and the waiting area is always clean and great magazines to read, look its expensive to maintain a vehicle today these guys will do it right and at a fair price I trust them

Ja
Review №13

On time, fair price, spot-on diagnosis of suspected wheel bearing issue- big difference noticed right out of parking lot!Thanks- we will be back for other services

xX
Review №14

Fast, efficient, honest… nuff said!

Jo
Review №15

Ok customer service.

Co
Review №16

The striped my oil filter bolt this weekend so no I cant change my oli

Ro
Review №17

Great place . They will take great care of you

Lo
Review №18

Excellent service! Excellent customer service! I highly recommend Express Automotive.

Ch
Review №19

Excellent customer service. Troy took the time to explain all my questions in detail. This shop and the staff are all friendly & trustworthy. I was very satisfied with the service that was done on both of my vehicles.

Da
Review №20

Very nice n efficient !!!

Ro
Review №21

Very rude costumer service and unprofessional way of buisness I was in town and asked them if my car would possibly be done that day and he said come back later but didnt even call me before they closed to tell me if it was done dont get overcharged here go somewhere else

Dr
Review №22

I called up express automotive seeking help in a very short notice of time, I was traveling and passing through and desperately needed help. They were very busy and squeezed me in and I was so grateful. Their customer service was amazing, SO welcoming, VERY friendly and they were beyond knowledgeable, they even pointed out a huge mistake a previous mechanic made that I never would have known about had they not pointed out and showed me. I could not Thank you guys enough!

Er
Review №23

This place was not accurate on their tim to repair my girlfriends van. The price was outrageous and her van r runs worse than before

Ch
Review №24

Everyone there is helpful & kind. They explain what they did for your fix and get the job done right the first time! I trust their word, work &will always go there when in Cottonwood

Ry
Review №25

Had a hard time at first, left a bad review that I want to take back . They definitely were understanding of my anger and had my car repaired. Wishing now I would have been more kind because I feel bad now . They went out of there way to fix my problem and helped me figure out a new one that they fixed on the spot . Thank you again Troy and I’m sorry for this afternoon .!

Br
Review №26

Upfront, honest, and fair.

Me
Review №27

These guys are so good I actually like taking my car in! They are fast friendly and do great work!

Ri
Review №28

Great shop, good people. Did exactly what I needed to have done, fair prices, did not take longer than expected. Very well done. Ask for Troy

Co
Review №29

Wouldnt stop till it was right.A million thanks!!!!

Da
Review №30

Timing belt job on my 99 Tacoma done before lunch. Clean and professional work. Guys know their stuff. I drove in a Toyota truck and drove out a Swiss timepiece

Sh
Review №31

Nice guy helped me with check engine light code. Sure appreciate it.Thank you

Ja
Review №32

Friendly honest and very knowledgeable

Th
Review №33

Always a great experience when dealing with Troy and the shops work on has Been great.

Ch
Review №34

We were very happy with the professionalism shown by the personnel, the service was excellent and done in a timely matterIts good to know we have this great service in the Verde Valley. Thank you

Ro
Review №35

The employees are friendly. My last visit was for an oil change. They are definitely quick for an oil change.

ji
Review №36

Great service, right on time and the price was just what they said it would be. No Surprises. Had a good conversation with the manager and owner I left here with full confidence and trust in this business. Yes, I will be bringing all my vehicles in for regular service and yes I would recommend this business to family and friends.

Mi
Review №37

Great shop. Got in the next day. Clear description of the problem and needed repairs. Upfront estimate and completed on time!!! Very happy with the service!

Er
Review №38

Ive been going to Express Automotive for 18 years. Brian and all of the people that work there are awesome! Very knowledgeable and take the time to troubleshoot instead of throwing needless parts at your vehicle.

Bo
Review №39

Second time using this facility. Both times I have been impressed with the honesty and lack of upselling you on more than you need. Friendly and easy to work with.

Da
Review №40

Very kind, courtesy, and knowledge able

Vi
Review №41

Super employees, great friendly service, reasonable prices. Wouldnt go any place else! Nice job!

Je
Review №42

The guys in the lube shop are super knowledgeable and hard workers! The automotive side is great too. Both are very upfront and honest about diagnosis and pricing.

Ma
Review №43

Very fast, attentive, and solid work.

He
Review №44

The greatest phone call I had this year, very friendly and patient employee named Troy had the time to answer all my questions and without any irritated responses to my newbie questions, about prices and how things worked the way they do. He even had information about my specific car and its especial needs without having to look it up. Im sure he has done all his jobs the right way, yes the prices are reasonable and Im looking forward to getting service there.They open early too and the number works thats on here. Witch was great, hopefully when I get my services Ill have a better review for yall.Make sure you ask all the questions you dont the answers to about your car. I recommend it, trust me real newbie thought.Happy new year.

Jo
Review №45

Excellent quality service. The entire staff worked together and provided an explanation of the service they provided. I was in and out, very efficient.Thank you

Ma
Review №46

They fixed my truck so well that it runs better than it has ever run before. These guys are honest and contentious. The prices are fair and the work is excellent. Their Ford mechanic is as good if not better than what you will find at a Ford dealership. I cant say enough good things.

Al
Review №47

Only place I take my vehicles for maintenance

mi
Review №48

My ONLY go~to business for all my automotive repairs! They are honest and friendly, explain any and every concern. I HIGHLY recommend this business.

Ar
Review №49

Quick service...great pricing

Ke
Review №50

Always good listeners and do what they say in a timely manner.

Co
Review №51

Always great and friendly. Excellent work and price

Li
Review №52

The best place for mechanical work. They do high quality work at reasonable prices. I wouldnt go anywhere else.

Be
Review №53

We were seen the day we called, and were back on the road that afternoon!? Amazing.

Do
Review №54

Awesome service, great guys, wonderful experience...made getting car serviced fun instead oF a chore..prices also great.

Cy
Review №55

Honest and reliable...been going here for years!

Wa
Review №56

Thank you Brent and Abdul for getting us the back on the road! As we went to leave our campsite our hitch had some issues. Express automotive took the time to help us cut off a bolt and get us back on the road without even charging us a fee. You were the third place I stopped at and it should’ve been the first! I can’t recommend these guys more! Made it home safe.

Ow
Review №57

Very friendly and helpful. Quickly diagnosed the problem and then did a great job fixing it. I would definitely visit here again with any car troubles.

Ja
Review №58

Always been able to trust my issue to be addressed/resolved. Honest an reliable. Done plenty of business with express auto. I would recommend them to anyone else.

Gr
Review №59

Rebuild differential

Mi
Review №60

Took my Mazda truck for new lifters and timing belt. My truck runs like brand new !! Excellent repairs and friendly helpful staff. I will always take my truck to Express for repairs :)

Er
Review №61

They have been great for us.

Jo
Review №62

Friendly staff that do good work for a fair price. On multiple occasions they have waved the price of some of the work that they have done and have gone the extra mile to ensure that Im satisfied and my vehicles are working correctly.

Em
Review №63

Have been trying to figure out what was wrong with my air conditioning for a year. Went to many shops, did not feel that my clues and concerns were taken seriously. No answers, lots of wasted money.Went to Express Auto, as I always do my oil changes with them.They found the problem, were very honest, and answered all my questions. Huge relief, thank you so much!Shouldve gone sooner, they are small, but they are the best.

Mi
Review №64

Honest, fast service.

Be
Review №65

I trusted this shop to CORRECTLY repair my jeep. Shoddy repairs with a zip tie and a poorly attached ground on my fuel pump left me stranded in the desert miles from a cell phone tower in 100 degree heat. You can imagine how happy I was with this shop!!!! Total waste of $420 for the repair and to really add insult to injury I watched as my tank was dropped by another mechanic who pointed out the loose ground screw laying on the tank, and when the pump assembly was removed, the broken zip tie and the pump laying on the bottom of the tank told me I had brought my vehicle to a very poor repair shop. I was also told at the time of the original repair a new pump assembly was not available and if it was available it was over $500 just for the part. Seems a little suspicious I was able to go on Amazon, find a dozen vendors from $163-$236 dollars with shipping available overnite if I chose *and I did*,for a brand new pump and assembly with fuel gauge sending unit. The failure to properly attach the ground wire is just inexcusable and in mine case could have resulted in serious injury. I would not recommend this shop to change the air in your tires.

Li
Review №66

Great work, family atmosphere, reliable, trustworthy and reasonably priced.

Mi
Review №67

Completed the repair fast!

Jo
Review №68

Fast honest automotive people

H
Review №69

These guys catch what other places miss. I dont trust too many mechanics but this place has earned my trust.

Da
Review №70

Squeezed me in when I broke down on vacation. Clean waiting room and professional workers

Va
Review №71

Always friendly and good work!

T
Review №72

The service speaks for its self.......

Fr
Review №73

Fast service

Information
73 Comments
4.8 Rating
  • Address:642 AZ-89A, Cottonwood, AZ 86326, United States
  • Site:http://expressautomotivecottonwood.com/
  • Phone:+1 928-634-0151
Categories
  • Auto repair shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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