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Verizon Authorized Retailer – Victra
6883 US-90 STE 111 BLDG A, Daphne, AL 36526, United States
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Verizon Authorized Retailer – Victra

Comments
Bi
Review №1

They are the best. The staff are spot on this is the place to go. Thanks as always.

Ra
Review №2

Corey was a HUGE help, he is nice and was very easy to work with. He solved my problem in minutes.He’s got my business.

GJ
Review №3

The lady working was very course; not friendly at all. Had to believe shes working with the public. Jacked up our accounts too.

Ge
Review №4

Knowledgeable and quick to find answers to questions. Glad to be a customer and will continue to be recommending to friends and family.

We
Review №5

Great service at VIctra in Daphne yesterday. They answered all my questions and helped us set up our new phones.

Vi
Review №6

The service at this Verizon store was excellent. Amanda, I believe was her name, answered all my questions immediately and the wait time was quick.

ro
Review №7

Very friendly, and helpful. Was having issues with my phone and Kyler went out of his way to get back up and running. Thanks!!!

St
Review №8

Much better experience at this location than others around the area. Garrison did a great job helping me decide which phone was best for my needs.

A.
Review №9

I received great customer service at this location. I was having trouble getting the sim card out of my Palm device, the Store Rep. encountered the same problem with the pin hole being too small for their key but he offered to walk a few doors down to the uBreakiFix and had them help to get the slot open.

Pa
Review №10

Garrison was very pleasant to work with! I will definitely recommend this place to friends!

Tr
Review №11

Stayce was awesome, came in on a time crunch and she was so helpful. I left my broken phone and came back in an hour and she had everything transferred and ready to go on my new phone. Will definitely be sending all my friends her way for their Verizon needs.

ri
Review №12

I got the accessories I needed. He also helped with issues I had relating the transfer of data to my new phone

Te
Review №13

Janet was very knowledgeable and helpful helping set up my account. Couldn’t have asked for a easier time

sh
Review №14

Very helpful and he was an informative tech..

ge
Review №15

Tyler was very nice and enthusiastic, he helped me with activating a line for my daughter. It was a great experience!

Dy
Review №16

Very friendly and timely service. Thanks Corey!

De
Review №17

Since we are no gurus with technology we were so happy that Lexi had time to help us setup our phones. My husband was so happy he went ahead and we purchased cases for both phones as well screen savers for both phones. Thanks for all the help and being so pleasant to work with us.

Ke
Review №18

Delt with Mrs. Janet and she very professional and easy to work with.

St
Review №19

Tyler was very helpful & made switching from AT&T to Verizon a piece of cake.

Me
Review №20

I purchased 2 phones from this store and have had nothing but problems. I have been on with Verizon over a dozen times trouble shooting the devices and my service. Verizon made an exception to return my phones to the store and cancel service since we are in a poor coverage area. When I spoke with the rep at the store I was told there is nothing they can do. The rep was very rude, spoke over me and dismissed my problems. I am now stuck with a $1200 nonworking phone and no service where I live. A special exception was made by Verizon because I was compliant with all of the trouble shooting they tried to do to keep my business which took well over the 2 week window that you’re able to cancel service. I will never do business here again and I hope others steer clear of this very rude business.

Wa
Review №21

Stayce was able to make my new phone purchase a breeze. She was knowledgeable about the phones and made the transition smoothly for me. She was very pleasant, professional but at the same time friendly. She even saved me money! Thanks Stayce! I’ll be back to see you.

Lu
Review №22

When in the store today and they help me right awayThank you guys very much.

El
Review №23

I really enjoyed purchasing my phone from here. The staff were great and made the experience very comfortable. It’s also at a very good location.

Jo
Review №24

I had excellent customer service Stacy was very knowledgeable and took her time to explain everything I needed to know. It was a very friendly store. I will definitely recommend this Verizon store to my friends. Stacy did a great job.

Ri
Review №25

Great service

Ra
Review №26

Good service

Ch
Review №27

Stayce spent alot of time helping me transfer devices so I did not lose any of my pictures. Excellent customer service. I even had my 7 y/o with me. Everyone was friendly and helpful. I love my new galaxy watch and phone.

St
Review №28

Stayce is fantastic. Great customer service. I came in today with my grandmother who is 81 years old. She was looking for her first smartphone - and she didnt know anything about them. At all. My grandmother is also hard of hearing. Stayce walked her through her new phone, went above and BEYOND to set it up, get a good plan, and made sure my grandma understood everything clearly. She even kept working on it while I took my grandma to eat, installing apps for her. My grandma is currently lying on the couch smiling ear to ear playing with her new phone!

Ka
Review №29

Absolutely wonderful experience with Stayce! Answered all of our questions, got us what we needed and most of all saved us money!!!!!

jo
Review №30

Simple process. Only took 1 hr to get a new phone.

Lo
Review №31

Great customer service! Fast and knowledgeable staff. Highly recommend this Verizon store.

Se
Review №32

Victora was a great sales lady and would recommend buying a phone from her especially!!!!

de
Review №33

Just up grades my phones Stayce helped me pick out the perfect phone for me a Samsung S10 plus I absolutely love it. Thank you for all your help transfering all my stuff to my new phone Stayce was so helpful!!!

An
Review №34

Always helpful!! The manager there is a very nice man and helpful!!

S
Review №35

Excellent customer service, very pleasant experience with Stacey! She knew so much about all of the devices, products, promotions, rebates and discounts!

Ch
Review №36

Typical Verizon dealer,, if your not giving them money their not interested

Da
Review №37

Very personable. Took the time to set up and customize new phone!

Ch
Review №38

Typical Verizon,, if your not giving them money their not interested

Ro
Review №39

Great help. Knowledgeable.

Ja
Review №40

Get place friendly folks and very helpful!

Ki
Review №41

She is excellent would definitely recommend her

St
Review №42

Justin was absolutely awesome.

Ju
Review №43

Very helpful

A.
Review №44

Not much merchandise but, good customer service.

Ja
Review №45

Excellent customer service

Sa
Review №46

Everything was great.

Information
8 Photos
46 Comments
4.8 Rating
  • Address:6883 US-90 STE 111 BLDG A, Daphne, AL 36526, United States
  • Site:https://victra.com/?y_source=1_MTIyOTU4OTEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 251-281-2550
Categories
  • Cell phone store
  • Internet service provider
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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