Wa
Walmart
27520 US-98, Daphne, AL 36526, United States
Comments
jo
Review №1

Fantastic pick-up option! We probably use this service 2-3 times a week. Simple, easy, convenient, saves us time and money by ordering on-line and picking up without having to go in, or do anything else. The app makes it too easy! We havent been in the store in quite some time now, since we dont need to, except for specific items we want to pick out. They even refund you for errors without having to go back! Too easy.

Ri
Review №2

Been to the walmarts in Mobile. None of them have stocking issues. Neither does Publix or Rouses. So no covid excuse. Carts are rarely up front by the doors. They either dont stock or order. The day I took these pictures the only had ONE self check out that took cash. Management needs to be replaced immediately. When the Walmart on the belt line in Mobile is superior there is a SERIOUS PROBLEM. They pulled up the linoleum and buffed the foundation. Seriously?

Ju
Review №3

Last grocery pickup was a lot better. I was alerted of my Out Of Stock/Subs 10 minutes before the order popped. Overall it was a lot more pleasant than the last two experiences

Ja
Review №4

Had everything I needed, lots of self checkout lines that were not long at all. Most of the things were on the right spot on the shelves. Thats a rarity lol. Only complaint is the parking lot. It is wacky when you come in and that cross road is right there. Not being from the area I almost crashed. Need a stop sign or something.

Ju
Review №5

Great store with great selection of items. Also highly recommend you check their clearance aisle theyve had some really great items this past week.

Pe
Review №6

Besides the hellions of kids not being parented and tearing a store apart. It was an all-around pleasant experience could use work on inventory

Br
Review №7

Came to use eco-atm, worked well.

Ro
Review №8

Nice clean fully stock storeAble to find what I needed and quick check out

Ni
Review №9

We moved here from Alexander City which has the worst Walmart Ive ever been to. This Walmart in Daphne, however, is the exact opposite! The cashiers are very nice, the managers are so helpful, its usually stocked well and clean.. I gave 4 stars instead of 5 because one thing is always happening, self checkout is all thats available during the busiest times?! Weve lived here since February and come almost daily so I believe this is an accurate statement. Other than this, its a five star store for sure!!

Hu
Review №10

Walmart this one in particular had great deals but was very slow .

Ch
Review №11

We went in looking for a specific pool. We couldn’t find it so we walked back to the garden center thinking they had more back there. They did have more, but not the exact one we we’re looking for.A very friendly and helpful employee named Gabrielle (Gabby) overheard us discussing the pool that we were looking for and she led us to the one we wanted towards the front of the store. She waited in line with me to pay and also helped me load it in my truck.Gabby set a prime example of outstanding customer service. You could tell that she is the type that treats others as she wants to be treated. She must’ve been raised that way.Probably the most pleasant shopping experience that I’ve had anywhere in a while.For the record the lady that checked me out was very friendly as well as a tall lady (employee) with a Saints (Who Dat) mask on that talked to us while in line.It appears that the employees like working there which is probably because of the management.I think the world could use more Gabby’s.Thank you Walmart for the excellent service and experience!

He
Review №12

Store is set up well & organized, clean and the staffing is good & it’s a friendlier environment then most WM stores

Em
Review №13

Very nice and clean store. I actually drive past the one closer to me to go to this location

Bo
Review №14

A mess.Never can find everything you need.You have to go out in the parking lot to get your own shopping cart. You have to check yourself out.No one working the floor in each department when you need help and when you do find someone they say they dont work that department and they go to find someone for and they dont come back.

Ka
Review №15

Waited 30 minutes for an electric cart as Im disabled and must use one in order to shop. Never got one. I had to leave and go shop somewhere else. A Walmart Rep informed me that they have only 10 carts. This is unbelievable!!! Very disappointed😡

Ju
Review №16

I’m not sure if it’s just this Walmart or all Walmarts but regardless the quality of store has gone down tremendously. Inventory is awful (which I don’t blame them 100% for), I have gone twice and there are ZERO carts available, if you have cash you basically can’t shop there because they never have any cashiers, and the lines are super long because they do not have enough people on the floor. For the record, they have plenty of employees. They are on their phones, standing at the door literally doing nothing (they dont check receipts half the time) and always just walking around literally doing nothing at all. You will see plenty of employees at this location but plenty not Doig anything. There is definitely a management issue here and it is very clear. I will not be shopping at Walmart for the foreseeable future because my experience is always so bad.

Rh
Review №17

The only reason I even give a 2 star is due to the helpfulness of some employees. Walmart is the absolute worst establishment. Poor in almost everyway. Yes the prices are good, but the quality of the company is beyond poor.

De
Review №18

I would give it 5 stars but the checkout process sucks, they usually have only 3 cashiers the rest are self checkout which would be fine but

Sh
Review №19

Horrible customer service. We will be taking our business else where from now on. Walmart has completely gone down hill from where they use to be. They dont care about their associates or their customers and it shows.

Am
Review №20

Employees were pretty friendly and helpful today. More of a selection of groceries. I had to return an item and the lady in this department was in such a good, patient and uplifting mood!

Ta
Review №21

The store was nice, clean, and organized. The staff was very nice 🙂

J
Review №22

New every time I have received most courteous and then some. Prices are comfortable and the selection is top rate . Still I have received most courteous people to get me thr

Ap
Review №23

Ok I did give walmart a 4 star a while back but this is starting to become really bad. It is almost nearly impossible to pay with cash at all. There have been NO Cahiers a few times now(early mornings) the Self Checkout person is usually rude when asking about a cashier or a register that accepts cash payment. And alot of times using the self check and something goes wrong with it, there is no one to be found for nearly 5 minutes (yes I have timed it several times before). Most of the workers up front now are young and standing around on their phones not paying attention, the older folks there are great atleast and do what they can, mostly because they have been there for 10+yrs. What has happened to the quality of this company?

El
Review №24

Very clean store. Out of a lot of things we were looking for but overall, a good experience.

ke
Review №25

We are in the midst of the aftermath of hurricane Ida. They are letting approx 20 ppl in at a time. Were appreciative for the m rounding up ppl to assist the community at this difficult time

Pe
Review №26

Its Walmart. I usually try to avoid Walmart but the staff are nice, so I dont mind this one too bad

Ca
Review №27

Senatobia, Ms Walmart is the worst. Rude employees, and I wont go into details about how rude, because it would cause problems

Lo
Review №28

We find what we need almost always.We like the employees. They are wonderful, some need to smile a little more, but they are fine.We dont like the management. Why? We dont want and we dont like the SELF CHECK OR SELF CASHIERS.Why they always keep just one REAL CASHIER when many of us, the customers, are on line, a line of 5 or more?People like to talk to people, to ask for merchandise or schedule or the rearrange of their products. Apps and self... whatever are not for everyone, not because we dont know how to use them, but because we dont like them. They cannot smile back to you or answer your last minute questions.

Mu
Review №29

Clean store, friendly staff. Good seasonal items.I use scan and go I scan everything except the items that need to be weighed, they must be done at the self checkout register. Once you get to the register weigh the produce, scan the QR code to add in everything else finish bagging and you are done. I even set it up so I dont have to scan my credit card, its all done on the tablet or phone with the Wal-Mart app.You can save 5 cents a gallon on gas with the app.

Li
Review №30

Customer service lady was so cheerful and funny

Da
Review №31

Always long lines, always. Its like we owe them something, and should feel grateful to wait in line to spend our money.

Br
Review №32

Beverly at the Jewelry counter is by far the best Walmart employee Ive ever had the pleasure to talk to. Extremely patient and kind, helped me with everything I needed.

Jo
Review №33

Good shopping experience. Main issue was that most of the self service check out lanes were close and there really is no help to check out. You have to do all the work. Scan, bag, checkout etc.

Ji
Review №34

Walmart has been a valuable asset for me the last year plus! Praise the Lord for all his helps! ✝️🙏

Ja
Review №35

I asked for a manager at this store to look for a stroller that was not on the shelves. The manager had me standing there waiting for more than 20 mins after he said he would go check the stock room. I took it upon myself to go ask the stock associates if the had seen a manager come to back with a pink shirt and some jeans. I was told that he had not even came to the stock room at all,but would look for him. He later approached me and claims that he would go look for the stroller then,but I believe that he did not even look. Do not go to this walmart .

Cr
Review №36

A little crowded. Lines long but good experience

Jo
Review №37

Nice and clean just have to get use to all the self check outs.

Mi
Review №38

Its a Walmart. Not the cleanest Ive seen, but its not bad, and the pickup services are amazing.

St
Review №39

We went to the Walmart in Robertsdale to buy phones. Foley was out of stock. The people in the electronic dept. were not very helpful when buying our phones. The phone tech that is suppose to help u with your phone was useless. He would not help at all. Walmart hires them from a different place to help with all phones. Even the no contract phones. He basically couldnt be bothered since ours was a no contract phone.We ended up at the Daphne Walmart. There was a young man Omar that was very helpful. Along with his other associate Barbara. They went out of their way to help us. They know how to treat customers. We made sure the store manager knew how awesome they were. Daphne is out of my way but I will go back and see them.

El
Review №40

Convenient to get to sometimes I go 2 times a day

Ph
Review №41

This is a nice, clean organized Walmart. Its easy to get in and find what you need. Stop by here when you are in Daphne your Fairhope!

Ja
Review №42

They were missing a lot of stuff so some restocking definitely needs to be done, but its a holiday so thats probably why. One of the best Walmarts in the area though.

Ma
Review №43

Even though the pharmacy isnt drive through, I am happy with it. Excellent, knowledgeable pharmacists and pleasant, accommodating pharmacy techs.

JD
Review №44

Never order online delivery, first and only time ever ordering the order never left the store, by the next day over 12 hours later it still was stuck in preparing, store doesnt answer their phone meaning you have to go through corporate support just to get help cancelling the order, or any status updatesNever again.

Ro
Review №45

The cleanest, nicest walmart I have ever been to. And the fruit looked awesome! Which was really saying something since it was the beginning of February.I did not get the lip smack, tongue click and eye roll as is customary these days in most Wal-Marts when you begin to check out and say hello to the cashier.A store apart from most Wal-Marts

R
Review №46

Get ready to work for Walmart when its time to checkout... and good luck finding someone to help when the scanner doesnt work.

Su
Review №47

An associate kept a count of those entering but did not ask shoppers to wear masks. Many customers in the narrow food aisles were not. There were no available carts and several of us waited several minutes.I hadnt been inside WM for almost a year but since I had 2 shots and wore a mask I thought I would try again. Not going back for a while,if then.

Za
Review №48

My wife and I were leaving the store after paying at self checkout and was stopped by a very rude lady that checked every single bag I had just paid for like I was some sneak thief. I own a business and do most of the work myself. It was 2200 I had been up since 0500 worked all day and was exhausted I will never go back in that walmart.

Le
Review №49

Always a great experience. The pharmacy and staff is outstanding, courteous and helpful. The staff at the registers are always, courteous and friendly. Daphne is my favorite Walmart.

Ca
Review №50

Ive always had a good experience with this location. Its nice and so are the employees.

Ik
Review №51

Very nice, very clean store. Even the bathrooms are so much nicer than my hometown Walmart.

La
Review №52

Being from FL either the newer Walmarts, this one is smaller and honestly better. But it is a Walmart.

da
Review №53

Its Walmart, nothing more or less

Wi
Review №54

This location has gone downhill. Tire and auto are especially bad. I would say use at your own risk. Its obvious that no one in this store is happy.

Ro
Review №55

This is a very clean and well-stocked location, the store was not very crowded and all the employees were very helpful.

Sh
Review №56

Great store, ckean restrooms...Small amount of cashiers, long lines at self checkout

Ch
Review №57

I used to hate visiting this store but it’s gotten a whole lot better!

Mo
Review №58

Good luck finding an employee or trying to run in and check out quickly,long lines

Ge
Review №59

Terrible.Hope l am alive to see WalMart do a Kmart.Lousy service. Associates need training. Associates act like they could care less.WalMart punishes cash customers by making them go to a cashier rather than being able to use self checkout.

Vi
Review №60

Very nice store. Very clean with helpful employees. We went back to this store more than once. I recommend it to others also.

Ti
Review №61

Clean, lines moved fast and customer service was polite.

Fl
Review №62

And I see people in the parking lot helped when I needed to jump awesome

Ed
Review №63

All self-checkouts do not take cash anymore and cannot get cash back and only had one register open for cash back

RV
Review №64

It is so 1960’s. They are still asking for the receipt for purchases from blacks with one item but not from whites with an entire shopping cart full of stuff. I know there must be a ram a reason to it beyond what I’m saying but it just doesn’t look like it. And if this was the first time, maybe I would feel better about it but it’s not. It will definitely be the last time because I will find somewhere else to spend my money. Unfortunately, this app will not allow me to leave zero stars.

St
Review №65

I ordered a gift online and had it shipped to Walmart in Daphne, AL for free shipping. It arrived a day late. Then when I went to pick it up I asked the person by the front door if the pickup for online orders was in the back (not my usual store), and he said yes.I get to the VERY OBVIOUS pick up area where no one is and see a sign that says to call a number. It rings for about a minute before anyone answers. When the girl does answer, she lets me know pick up is in the produce section (even for online regular orders). She tells me she is sending someone to me.This began the waiting game. Through the open doors, I shout to someone i see walk by, after about 5min, and I am ignored. They actually sped up.About 5 min after that, I had a woman approach me who I figured was sent for me and she said she was not. Since I was being helped she continued.Thankfully about a minute after her, a man I assume was a manager came by and asked if i was being assisted. He then asked if i had called the number and a few other questions that insulted my intelligence. He then took me and the online receipt I have him to the FRONT of the store where a very small sign was off to the corner. I addressed my concerns and irritation to him about this process and he agreed it didnt make any sense but also said the person at the front door doesnt know about any pick up services.Is it just me or shouldnt your door greeters who are essentially the face of the organization know about where to direct your customers?Lets just say, I was reminded why I spend my money elsewhere. No issues with Publix and Amazon.

Mi
Review №66

Very clean very nice and friendly staffed and very helpful in the electronics department the young lady was very very nice and helping me with getting a Bluetooth speaker

Ro
Review №67

The guy/girl not sure which in the money center did not look to happy about working

Ju
Review №68

Barbara in electronic was very helpful

Ba
Review №69

After three weeks finally got my cat food in. Cant hardly Shop in there for the people up and down the aisle shopping for other people. I wish they had another store that we could shop in here at Bay Minette. Maybe a Winn-Dixie, well that sure would be nice.

Li
Review №70

Bougie is an understatement! Might be the cleanest and best stocked walmart Ive ever walked into.Just be warned. They only seem to keep one side of registers open. This includes the self check out lanes.

Sa
Review №71

There were 2 cashiers on the Saturday before Thanksgiving. Also, boys have a regular selection. But If its not August, there are no school clothes. There were 2 pairs of jeans for my daughter but a hell of a lot of shirts and everything else. Make this make sense. The only time I ever buy groceries there is because I need something other than that which is available less and less. Shopping local.

Ch
Review №72

Best prices, and love the amount of self scan registers. Makes my trip quick, and sometimes I use the pick up service which is outstanding. You place your order, set a time, and then go and it is ready, no hassle!

Wi
Review №73

WalMart is not the leader in customer service but it should be. This particular store has no help in locating items, i.e.red bull, which they keep by the cigarettes for some reason nor any indication theyre back there. Check out girl had a poor attitude and they over charged for the red bull which I have to go back to get credit for. The company will never change and we will always shop there but this particular store definitely needs leadership training.

ch
Review №74

Theyre gonna be losing a lot of my business and other peoples because they dont have cashiers after 7pm anymore and i among a lot of other locals refuse self checkout because it takes away jobs. And i cant get there any earlier than 8pm most times. And im a daily shopper.

CO
Review №75

Oh it was just wonderfulAnd will be there again.

Ed
Review №76

Wouldnt shop there if my life depended on it. Rude customer service representatives and never cashiers on duty

Br
Review №77

Clientele made it a better than average WalMart.

Do
Review №78

A good experience however they do need more live cashiers. Too many self check outs and not enough regular cashiers.

Au
Review №79

Store is great for convenience of a store but, always has the worst produce to choose from and the smallest meat chioces.

Gr
Review №80

It was as usual, a pleasant experience. The store was clean and the employees was friendly.

Ly
Review №81

They closed the register right when I was walking up. Cashier said they were closing. It was 830 Thursday night. I told her she needed to open her register back up. It appears Walmart wont let me continue yo.posy the, whole dyort keeps shutting me out of my ppst

Ta
Review №82

Their maternity clothes are cheap and surprisingly extremely cute/flattering!

Ke
Review №83

One of the better walmart stores Ive been to. Just like all other places though, items that you think should be there are not.... daggum covid BS.

St
Review №84

Rude staff. Very little staff.Found $30 laying on floor, turned into customer service who said come back in 30 days.Came back, they called some kinda of Manager to front who told me well its not your moneyAn its not here. Asked if she gave it to the person who lost itAn she had no clue. SHE WAS VERY RUDE AS WELL. Bet SAM WALTON HAS FLIPPED OVER IN HIS GRAVE A MILLION TIMES for the way his former Company is now.. Hurry up PUBLIX at 98 an BATTLES PLACE. Will never shop Walmart in Daphne again.

Ja
Review №85

Good prices, good service, a good experience all around.

Ky
Review №86

Honestly I miss the overnight I hate that such a huge company isnt doing the best when it comes to costomer service. But it is what it is

Ph
Review №87

The people are always really nice and helpful and happy!

j
Review №88

People are ready to run you over at rush hour. I have sciatica, it hurts when

Be
Review №89

There tire center is super slow. Make sure you clear your schedule for the day before coming here. Waited 2 hours for one tire change.

Ke
Review №90

Shopped and filled a prescription. Quick service

Mi
Review №91

One of the better Walmart stores. The remodel looks really good.

Mi
Review №92

Went to the store in Fairhope. The store was very neat and tidy, was very well stocked. The Associates were very helpful.

Ca
Review №93

Very friendly staff and found everything I needed 😁

I
Review №94

Stocked better than the Bay Minette store!Thanks for having what I needed!

Me
Review №95

Wal-Mart has been doing well to stock many new items and fresh meat and produce. The manager was very kind on a recent visit the staff is generally helpful and friendly. It seems to be making more effort than in the past. I appreciate their service and new efforts of friendly staff and greater selection. It isnt rouses but both have their purpose. We generally go to both for different items. Rouses has great produce wine meats flowers many varieties of food. Wal-Mart has many extra items we needs for home pets light hardware.

To
Review №96

2 cashiers but Im ok w self serve registers. Times are changing.

La
Review №97

Dont go there all it is Karens there.

So
Review №98

This is the worst walmart! Shelves always empty poor customer service

Ch
Review №99

Front end manager told me there was no way to load money on a card. I use a Bluebird Prepaid card for my online bills and it can only be loaded at Walmart. No cashiers open, only self checkout. Very disappointing.

Gl
Review №100

You need to hire some help the checkout line is much too long

Information
100 Comments
4.2 Rating
  • Address:27520 US-98, Daphne, AL 36526, United States
  • Site:http://walmart.com/
Categories
  • Grocery store
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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