I canβt speak more highly for the associates at this location. We were treated with great personal service from Terri. She walked us through our options, gave recommendations based on our personal needs and got us a great price. She was welcoming, personable and knew her stuff. After a horrific experience at Appliance Direct earlier this year, it was so great to be treated so wonderfully at American Freight. Terri should be recognized by upper management for the incredible face she is giving to their company. Terri should BE upper management with customer service like hers. Our incredible delivery guy, Sean, was amazing as well and went out of his way to get our product to us quickly due to our situation. He was very nice and treated our product with care. We are overwhelmed by this great experience and hope that they are in business for a long time coming so that we never have to go anywhere else. Even with other stores being depleted of merchandise, American Freight had an abundance of refrigerators in stock. Donβt waste your time or your gas looking elsewhere when you can get great products and impeccable service with perfect delivery from Terri and Sean.
Terri the manager at American Freight at the Daytona location was absolutely a pleasant to work with. Her knowledge and experience with washing machines made me very comfortable with my purchase. Thank you Terri
I had the pleasure of working with Carla and Teri searching for the perfect appliances for my new home. They both were amazing. I will def be back!
I had never been here before and they were very good at making me feel like family. The prices were fair and they didnβt rush to take money out of my pockets. I appreciate the efforts they used to make sure my experience was personal and I honestly believe it was worth the trip. The furniture holds up as well as their company name. Carla and Jonathan were the names of the awesome people who helped me buy furniture for me and my family.
My better half and I just moved to Ormond Beach from Texas and this place came up on our search from google after spending hours at other places. Not only was our first impression was pleasant, the management was very helpful with no pressure sales tactics!! The quality and prices were spot on, so we returned the next day and was taken care of by Carla⦠she was Amazing and we would highly recommend her, because she got our furniture delivered A.S.A.P with a great delivery team!! She made us feel at home & even gave us tips on our new area⦠Thank you, Carla!!
Terri and Carla were amazing. Very good customer service. I recommend this place, reasonable prices!
Mark and Carla in the Daytona store are super knowledgeable and Friendly!! Gave us all the information we need to purchase our Samsung refrigerator. Explained in detail all the warranty coverage and more. I can say enough about them!!Great store and awesome sales team!!!
My fridge died yesterday & I was able to go to the store, pick one out & bring home, SAME DAY! They also have delivery & financing options. Great prices, selection & even better service. I want to thank Terri for both her knowledge & patience (I couldnt decide), she made the dreaded emergency appliance purchase so much easier & well informed. I will definitely return for future purchases.
Carla made shopping for our appliances headache free!! She was pleasant and answered all our questions and was knowledgeable about the stores inventory. We will be back again for future purchases!!
We had to return our dishwasher that we purchased from this location. We were not happy with having to go back to swap out for another dishwasher. Terri was able to help us with this inconvenience. She let us know if we came back in she would try to help us find one similar to what we originally wanted. She was more than willing to work with us to make this happen for our family of 7! We thank you Terri for helping us meet the needs of our large family ! We look forward to making a future purchase. Would definitely recommend to another family or friends!
Mark, Terri and the staff at American Freight in Daytona Beach on Nova were absolutely amazing! When we walked in we felt very welcomed! They made sure that we were satisfied with the table that we bought. They explained in detailed everything with the table that we would need to know! Thank you so much for making our experience amazing!
Terri was wonderful! Spotted us as soon as we came in and was very helpful and sweet. She was throughly and made sure she worked with our work schedule for delivery. Will definitely be back for more purchases in the future! Very pleased!
I have a great shopping here Carla is super helpful and great person to be around. Thank you Carla
Great customer service and help at the Daytona location. Carla and Terri are fabulous.
Carla was great, very accommodating to all our needs even when coming in with a newborn puppy and baby boy.
Carla was the sales rep. That helped me with the purchase of my new washer . She was professional and very friendly .She went out of her way to be helpful. My experience was great and I would recommend American Freight to my family and friends
We had the best service from wonderful staff! We bought 2 Monogram dishwashers from Jonathan Wright. Manager extraordinaire Terri Winks and Mr. Wright helped us by finding a Sub-Zero in Winter Park. Carla Costin helped too! These people are simply really good people. Cannot thank them enough for their help! We will be back for a washer and dryer in the future, and hopefully a stove! Thanks to this wonderful group of people.
Terri and Kathy were friendly and informative..very helpful..great purchase..no hassle and simple.. well be back next time we need an appliance or furniture!
Carla was very Helpful and Professional and Helped us with our Purchase to go smoothly...Thank you!!
Stellar service from Carla, Terri and Mark. We bought a microwave a few weeks ago from Mark and could not think of a better place to get our refrigerator. Carla helped us with the refrigerator and Mark even helped load it into our truck. Great place to get a good deal! Thanks Carla, Terri and Mark for making out buying experience a GREAT one!
The assistant store manager, Carla was very polite, friendly, respectful, and helpful! Made sure had everything we needed and stayed with us until we were done.
This is third time I am coming back to this store because Sales person! Her name is Carla Costin π As someone that does guest service for living ( very long time) its very hard to please me so much for me to take time and do this review! As customers We can feel sincere and love and she have a lot of love! Thank You Carla π We will be back soon π
Johnathan was the man who came to my wife and I and asked us if he could help us and I said, yes my wife knows what she wants. They had the sofa and loveseat at the right price it was comfortable so we said, weβll take it. If anyone wants to get great furniture at a great time this is the best place to go and you wonβt feel pressured by anyone. Thanks a lot!!!
Terri was such a huge help!! Beautiful items here. And very friendly service! Thank you Terri π
Carla was the best salesperson ever!! She really helped us with choosing a refrigerator for our new home!! She went above and beyond finding us the exact one we wanted! Definitely recommend this place when shopping for appliances!
Jonathan and Carla were so helpful and kind! They are a dream to work with! They helped me get everything I needed quickly and helped me stay within my budget!! Highly recommend them!!
Carla was amazing! She was able to get us a living room set that we LOVE and for less than I expected!
Mark was a great sales person. Very willing to help! Next time I need anything I will go back and deal with him!All the employees there were awesome!
All I can say is this store is amazing. The staff is wonderful especially ms. Carla she helped me and my family pick out the right furniture and she took her time with everything American freight will definitely be getting my service again. Thanks Carla
Carla was very helpful and informative. Glad to have worked with her!
Carla super helpful and knowledgeable! Very satisfied with the service provided to us today.
We had a good experience with Jonothan. He was very professional and took care of our needs. Will definitely do business here again!
Carla is the sales rep that helped with our purchase of a new washer. She was professional & friendly. Thank you for making this experience easy& stress free!
Very easy process. Carla was knowledgeable and extremely helpful!
Excellent place, great location Excellent customer service.!!! Definitely come back. Thanks Carla!
Very pleasant experience with Mark and Carla both have great customer service skills making it a pleasure to shop at American Freight. I will definitely be going back and recommending this store to my family and friends.
My friend recommended me to visit American Freight to purchase my appliances from Carla Costin. I am very pleased found Carla very knowledgeable and professional. Shout out to to Carla Costin she is a great asset for this company and complements the team. She stands out and she is very supportive as she fills the room with positive energy, what joy!!I recommend her to all my friends and family.Thank you Carla!!! Look forward to working with you on our next purchase of appliances in the furture.
Had a great experience buying our range and refrigerator here! Great prices and Carla was wonderful to work with and took great care of us! Will definitely plan to do any future appliance/furniture shopping here!
Terri...did a wonderful job..completing our sale!! Absolutely love her and our new sectional!!β€
Very accommodating in making sure that I got what I needed. Will call again for future needs.
Friendly & fast customer service. Will definitely be back again .
Mark is amazing! Super patient and helpful. He sure does take the time out to make customers happy and satisfied.
Mark was very helpful and took his time with answering all my questions! The entire team was great!
Jonathan and Terri were extremely helpful and knowledgeable they help me with my dishwasher problems made me extremely grateful that they were there
Horrible experience and costed me money and time!Purchased a dryer online at the Jacksonville location because Daytona didnβt have it received a confirmation that my order was confirmed and ready for pick up.This was on Friday called the store Saturday morning to let them know I wasnβt going to be in until Sunday to pick up had a lady confirm the order and confirm that Sunday would be ok for pick upNow today 3 days later Sunday drove to the Jacksonville location at 1111 San Jose Blvd (3hour ride) from my house and they donβt even have my order I showed them the email confirmation but they said it was canceled due to not having the product. I called the next day Saturday before I drove 3 hours and they said everything was ok.So now this has turned into not only wasting my entire Sunday driving 6 HOUR ROUND TRIP for nothingAll they will do for me is apologize and refund my money but what about my gas ????????????The least thing they should do is refund my gas !!!
Just wanted to express my gratitude for my experience at American Freight Daytona Beach, Where Terry is the manager and Jhonatan the sales associate, they were amazing in helping me, very friendly and professional, very knowledgeable and most of of all my experience was great, they went above and beyond and I would drive 2:30 hrs again to be helped by the same people and the same service. Thanks Terry and Jonathan you guys gave a real meaning to customer serviceβ¦AttVery happy customer
Only one word can truly be fitting for the Customer Sales Team at American Freight in Daytona Beach βEXCELLENT β!!! The Asstβn Manager Cara and Sales Rep Marc were there to support my husband and myself through our whole shopping experience. I came in for a dishwasher and ended up leaving with a state-of-the-art Samsung Family Hub Refrigerator, a full 4 piece Living room set and a dishwasher. We were there well over two hours never once feeling rushed or pursueded.They were very accommodating and even took some time to research answers for technical questions we had about the fridge. They even had a display and demonstrated how the βGuardsmen protection planβ works on the furniture. Great insurance plans were also provided. Above ALL THE SAVINGS WE RECEIVEDβ¦ THEY HAVE THE BEST PRICES WELL WITHIN a 100 MILE RADIUS!!!!Believe me We know we researched it !!!HANDS DOWN βπΌWE give them a rating of πππππ FIVE DIAMONDS over βοΈβοΈβοΈβοΈβοΈFIVE STARS FOR THEIR LOYALTY, COMMITMENT TO THE CUSTOMER AND EXCELLENT QUALITY COURTEOUS SERVICE !!!
Carla and Mark were very helpful polite and down to earth. We purchased a stove microwave and dishwasher at a great price. Carla made the process so quick and easy
Just had the most pleasant experience with Mark and Carla!! They helped me with everything that I needed and more!! I was in and out in a matter of minutes!! Im glad I picked this store and Im glad these 2 employees were there to help me!! Im definitely coming back and telling every I know about this place!!!
120% outstanding service from Terri! No pressure and a I got a great price for my dishwasher!
I am writing this review for a friend who purchased a loveseat, end tables and lamps yesterday. Our salesperson, Carla, went out of her way to assist her and she is very happy with the items and the service!
Love love love this location very helpful and very sweet the two at the desk were amazing thank you!!!!
Your only chance to walk out with an appliance. Apparently Lowes/Homedepot do not carry appliances and you have to order. I went to American Freight and they had one new in box available.
Ms.Carla was the most helpful rep I have ever had. She was able to assist us with all our needs. Very sweet and helpful. She above and beyond to assist us and make sure we was satisfied with everything. I will definitely bring going back to her when I need anything else.
American Freight has an amazing employee name Carla, she extended herself to make sure I got exactly what I wanted, she didnt just try to make a sale she worked at keeping a customer and her approach was well received. We need more Carlas in the sales industry because of her Im going back to buy a stove and refrigerator. I applaud you Carla !!!
Carla Costin was great, she make sure that she explain every and help me also take the right decision. I will recommend this store to everyone. Thank you Carla.
The location has adequate parking. The store has a nice selection of merchandise. This is especially true in the scratch and dent appliances. These are GREAT deals. Also you can still bargain on these prices. I dont know about you, but I like 50% to 70% off of retail prices with the manufacturers warranty intact (except for Samsung).They have top of the line items, such as GE Profile, GE Monogram, etc. The staff is very helpful and friendly. I think of any business, customer service is the MOST important thing, followed by the backing of the products, or services that you offer.
Terri and Jonathan were awesome! They went above and beyond to help my fiancΓ© and I who recently relocated from Philadelphia. I definitely will recommend this furniture store to my family and friends.
Terri, the manager, was very sweet, professional and informational.She made buying a new washer and dryer simple and fast.Ive been to this particular store a few times and have been comfortable and have found the prices hard to beat.They are very clean. Masked up and organized.
Mark was very helpful with picking the right refrigerator for my needs.
Terry was awesome and me and my daughter had a Great Experience....
We were looking for a washer and dryer and someone had suggested this place. Got approved for financing at a different store but Terri kindly took care of that herself. So nice! The whole process was a breeze and she was very informative. Excellent customer service.
Amazing people the staff was so friendly and patient with me and my family. We got a table set and furniture set that is going to look great in our home
My whole experience was so welcoming. I really enjoyed working with Carla. She is so sweet and really got me in and out with a smile. I love my new furniture ππππ
Terry was the best! Highly recommend!
I bought a mattress from here. It sleeps great btw. Everyone was helpful. Great service. Even better prices and furniture.
Love this store and the manager Terri was great. We were there awhile picking out furniture snd she was so helpful!
I liked it. Great prices. Friendly staff located in a convenient location. Ill go back when I am ready to buy.
My husband and saw Terri for our purchase. She was amazing. Very patient. We will go back to see her.
I am in LOVE with this place! The furniture Quality & Prices are Best in Daytona! And the Customer Service is AMAZING! Manager Terri & Associate Carla are Honest Knowledgeable & Customer Service RockStars! Thanks American Freight Daytona Beach!
Terri was the best and her store was great! I think I got the best deal in town. Ill be back!
Great folks! Helped us out tremendously. Highly recommend for appliances in Daytona.
Had a great visit.. Carla is such a wonderful lady always so nice and patient. Everyone is helpful and Customer service is outstanding
Sales person Mrs. Carla was just awesome really loved the care and patience a awesome job .. really pleased with my whole out come great job keep up good job....
Carla works very hard she is awesome.
Great employees, helpful and got a great deal on fridge.
I like them and they work with you. The sales associates are nice. They have cheap prices on furniture
Stopped in to buy a couch and was treated with the utmost respect. Carla was knowledgeable and professional. As it turns out I bought a umbrella too. Will come back again.
Terri the store manager was extremely helpful and pleasant.
Terry was knowledgeable, great service and explained protection agreement fully ! Highly recommend this location for future purchases!
Carla helped us out fantastically π
Great staff and quick prompt delivery.
What a nice store with a great staff. You will be pleasantly surprised that they take customer service very seriously, its hard to find these days. Even the store manager offered assistance and got involved to assist the salesperson. I bought furniture and am very satisfied with my purchase!
Mrs Karla helped out so much with putting my things together
Great customer service found a great set. The staff was super helpful
Mrs terri was absolutely amazing today I came in told her exactly what I wanted and how I wanted to piece everything together she was the only person there and she was doing her absolute best and kept apologizing for our wait no matter how many times I assured her we where okay thank you Mrs Terri for going above and beyond for me today stay safe and be blessed
Always prompt and courteous service!
Great customer service from Terri!
Excellent Service, friendly knowledgeable staff. Carla was super helpful.
We found a beautiful refrigerator for our new home. This store sells scratch & dent items but ours only has a few small scratches on the side, The prices reflect the damages and are unbeatable! We will shop again due to pricing and the great help we received from Terri!
This place is literally the opposite of customer service. The amount of time I had to wait to talk to someone makes me think that they dont want to sell anything. Low quality furniture lower quality service.
I had an amazing shopping experience. Terri was the best and I love my new furniture
Customer service was wonderful, was undecided what I wanted, Carla was so knowledgeable and great!! I WILL BE BACK
Jonathan and Carla are spectacular.
Mark was great he helped me furnish my whole apartment in a great budget. I will definitely recommend anybody to come here and shop. Best experience ever.