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T-Mobile
1004 Main Ave, De Pere, WI 54115, United States
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T-Mobile
Comments
Li
Review №1

GO TO ANY OTHER LOCATION. June 2021. Eric completly messed up my new account, costing me hundreds of dollars. I was supposed to get a free phone for trade in but my trade in wasnt rung up, so I was charged for the phone. He added a third line to my account because it would be free so might as well. but the line wasnt free and he shouldve known that based on what we told him about our plan with this account, where we would be transferring a number from sprint. Acting on his assurances, we switched someone else to our account, and now have to pay for their line forever.

Co
Review №2

Good service like always.

Je
Review №3

Jake was great! We switched over from Verizon and he was very patient and helpful every step of the way. He went above and beyond to make sure we got the best deal possible. If youre looking for the best customer service in town, go see Jake!

Ro
Review №4

Came in because my car phone had somehow disappeared from my car. They showed patience and got me reconnected in a few minutes and on my way. Thanks Sprint for the time.

Kj
Review №5

Jessica M. did a fantastic job. Shes very knowledgeable and does her best to ensure that the customer is happy with the outcome of their visit. Someone give this kind woman a raise. Puts the Sprint store on Oneida st. to shame.

Ga
Review №6

Love this location. Cody is the bomb. It take a lot to do customer service and he nails it.

St
Review №7

Everyone at this spring store tells you something different we signed up for a lease plan and where quoted one amount and are now paying and extra $80 a month. Jessica the manager has is the least friendly person we talked to at this location, and had no resolution to fix or problem.

Ka
Review №8

Jessica, the store manager, is wonderful! Shes extremely knowledgeable and is always helpful. The De Pere store is hands down the best around. Thank you guys for going above and beyond for me!

Er
Review №9

Thank you Jake for your heip where no one else at Sprint could. Great job. Great personality, very knowledgeable. Give this man a raise. Thanks again. Sincerely, Eric

Sh
Review №10

Megan V., Sales Manager, at this Sprint location was amazing. She was very helpful and great to work with. I highly recommend seeing her!

De
Review №11

I needed help with my phone to get it to stop going into international roaming all the time and I was still in Wisconsin. I probably had 13 didnt associates within sprint try to figure it out. Jake was the only one that was able to help me. And he was so patient and really tried to help understand and fix my problem.

Er
Review №12

Went here for my first iPhone a while back, but the store was very slow which allowed us to get a great interaction with the staff member who helped show us the phones and get all of our contacts switched over.

Cr
Review №13

Excellent service! One of the best teams to set up your phone.

sc
Review №14

Great experience. i strongly dislike verizon. high bills every month. saving money and unlimited data with new phones.

Je
Review №15

I work here, its pretty rad.

Ch
Review №16

Jason is very helpful and polite! No lines to wait in 😀

La
Review №17

Jason was knowledgeable, polite and helpful! No lines to wait in!

Er
Review №18

They are friendly and low pressure sales staff. Unually not too busy as well.

Bo
Review №19

Fantastic service and very helpful staff!!!

Ty
Review №20

Go to a different sprint store....

Sa
Review №21

Good service

Information
6 Photos
21 Comments
4.5 Rating
  • Address:1004 Main Ave, De Pere, WI 54115, United States
  • Site:https://t-mobile.com/store-locator/wi/de-pere/main-ave-n-10th-st?y_source=1_MTcwMTQ4ODQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 920-278-5479
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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