My ARE truck topper installed 3 years prior by H&H had an issue with the tailgate key lock. i was on a service call in Decatur and called the location there. The store manager for H&H in Decatur AL. was very understanding and very polite He understood that with several thousand dollars worth of tools and parts in the back of my truck and more calls to catch that i needed to be back on the road quick. within 30 minutes I was repaired and on my way . Joe Simmons was really professional and cared about my issue and my need to be back at work. I will always recommend them to anyone that needs such great service
Friendly and courteous staff! knowledgeable about the products they sell. will definitely be doing business with them again! A+
Great experience. Joe always goes out of his way to make sure he takes care of his customers
They had the item I needed in stock. Came over Saturday the guys were real friendly installed it at about 10 minutes. Im very happy
Joe and the fellas at H&H did an excellent job on my truck. Gave me a package deal on everything I wanted done and had it all done the same day. Top notch
Awesome selection of Mud Grips and Lift Kits got some pretty badass grills to!!!!
Good guy! Called him needing a key for a bed cover I didn’t even buy from him and he helped me out with no questions asked.
They went above and beyond for me. Got my work done a week earlier than I had hoped!! I would recommend them and will be returning to have more work done.
Love supporting small businesses that do great quality work. Very please with product and glad the shed was made locally.
Good customer service, super helpful and friendly Joe helped me with everything I needed and ordered some things and they were ready the next day ... I recommend this place ... thank you very much for your services...
They did an amazing job on fixing my truck bed cover, I was in and out within 30 minutes, they are friendly and professional. I highly recommend H&H Truck and Outdoor.
Austin of H&H Sales of Decatur was definitely on top of my list for truck accessories. Very helpful and knowledgeable. I was looking for a toolbox for my new truck. He showed me everything and what we decided on, he had to order. Got it the next day. I will definitely recommend to everyone.
Love how local and continent it was. Went to a lot of truck accessories before finally ending up here. Had what I needed and I am glad Joe was able to help me out. Thank you and I will back here again soon.
Went first week in oct 2020, spoke with a very large young man who was helpful about spray in bed liner and bed cover on a new truck. Went back 10/10/20, and was there when store opened. First of all,, when I walked in,, the guy in the office looked through office window like i was invading histime and space.. i said hello,, no response.. and did not come out.. walked back out of store and waited for next employee to finally arrive. Told him I Wanted to go ahead and buy a bed cover and was told that it would have to be ordered which is fine. Wanted to know when it could be there and also price on another cover and to know about some other products. He had no info. Told me I would have to speak to dude in office because he only put on parts. Waited several more minutes for man in office to come speak with me but I was not his priority at all. So after waiting being there before opening, entering store after opening, waiting on another employee to arrive after opening, and then standing around for almost 20 min., I left with no more knowledge than I drove here with and money in my pocket to spend at another accessories place. Its a shame that customers time is not important these days. I work five days a week so my time is important to me too.
Went for a b and w gooseneck and never nothing in stock, manager checked is PC and one was in stock at there Huntsville location. Asked for a price and verify it was physically there, said yea no problem. Drove there to get a rude sales guy. Said it wasnt in stock and told me I should have called if I didnt want to waste my time. Didnt ask if Id like to place an order nothing ! Im a business owner and love to try and keep my money spent local but that was the 3rd location I went to today, definitely never even think of wasting my time again with this company!!
Awesome ppl they made sure my hitch was done correctly and very nice
These guys are terrific at what they do. Their service after the sale is incredible. Joe helps make this place the best.
Joe did a great job of helping me select the right bed cover for my F150... UnderCover FX. He had it delivered and installed the next day. We also added installation of WeatherTech mud flaps. Looks great! Thanks Joe!
Store manager very helpful. Install guys did a great job even they have less than perfect working conditions. The district manager (Brandon Marley) happened to be there and he is a little snobby jerk. Wants to talk down to people. Acts as though they are doing you favor by your purchase of their products
Ive bought 2 big storage buildings and have been very satisfied. They brought them out and set them up, done a great job.BUT I bought a pool in April and it has taken forever to get it set up and its at least 2 inches off on 1 side, very unlevel. Plus there is a rock or sharp object that was left under the liner and I bought the extra pad to go under it. They do have installations subcontracted out to a guy named Johnathan and hes a smart alec and wont answer his phone or return calls. Your product is only as good as your customer service so if you buy a pool make sure you have your own company to set it up.
Awesome experience with these guys! Very helpful and reasonable prices!
Joe is the man! Helped me rewire my trailer even though they typically do not do that. He was super nice and was awesome to work with! It was a great experience and I will definitely be back!
Purchased a Big Green Egg and was treated like they appreciated my business. Will definitely go back
H&H made my F150 look amazing, Joe did a fantastic job,he gave me advice on what to do and saved me lots of money, I can guarantee you l will be back to have more work done, very impressed and pleased with the way Joe installed everything on my truck.
I visited the Decatur store, looking for several accessory items for the Chevy Silverado I had just purchased. I was very impressed with your employee, Joe, who was very helpful and knowledgeable and took the time to obtain online information on various items in response to our questions. He and his associate, whose name I did not get, promptly installed the Weather Tech floor liner I purchased. All in all, the store visit was enjoyable---and I will return!!!
I had a bed liner installed Brandon and Joe where great people to do business with..I will be back .thanks guys
My employer bought a camper shell for our company truck. The shell doesn’t work for what we do. H & H doesn’t exchange camper shells once purchased. We have now got to live with it. My suggestion, go somewhere that will make sure your happy even after purchase.
Great job, installing leveling kit. Joe makes sure its right and your happy.
H&H supplied and installed a ladder rack for my Nissan Frontier. Quality work, on time, as promised.
Awesome experience! I recommend H&H for you truck accessories, ask for Wade!
These guys are awesome! I came in with a couple of odd questions and they went out of their way to help me. Waiting on insurance to make a decision, but if I buy a new building, it will be from here.
I purchased WeatherTech window deflectors online but could not get the rear ones to install correctly. Before sending them back I called WeatherTech and they recommended I stop off at H&H because they have an excellent rating of service.I was not disappointed. Josh came out and introduced me to their installing Joe who was awesome at installing the rear deflectors. He admitted that the ones with the clips were hard but you could tell he was experienced at what he does.H&H also sells pools and greenhouses, both of which Id love to have.Be sure to stop by and tell them you read my review.
I purchased two items from this store ($60). The person working that day told me I could return them if they didn’t work with my vehicle. When my wife tried to return them six days later, the person working that day was very annoyed that I would return something. He told her what a hassle it would be and didn’t want to do it. Basically when you buy something here you can’t return it without paying a 20% restocking fee ( which wasn’t told to me at the time of purchase) and making the employees very mad. If it’s such a hassle to have customer service, it’s a hassle for me to shop there.
H&H does good work for a great value and very fast. I’ve done a lot of business with them. Would definitely recommend checking them out for your vehicle accessory needs!
Everyone who works at the Decatur store is super friendly and knowledgeable, especially the guy who helped us, Joe! We would definitely recommend H&H to anyone in need of truck accessories.
Right on the money...had called ahead everything was there that I had order plus they had the floor mats we needed...great bunch of guys working...thanks Wade for your help and taking care of my baby..2018 Toyota Tundra Crewmax 1794 Edition...
Great customer service, will go to any length to find the answer to any questions you may have. Also will call you back when the say they will.
Had a great experience. Josh was very helpful and friendly. Thank you for all your help!
I did a lot of work with these guys when I was in the car business. Its amazing how fast they can get truck accessories in!
Just had an absolute excellent experience at H&H, and the employees were fantastic. I will definitely come back.
I just want to thank and recommend the guys at H&H. I had a difficult to find item for my truck and these guys came through! Go see them.
I use to work at h and h. It was a good environment to work in. Everyday something new, it never got old, always a friendly.
Quick to the point these guys, Josh really pulled through
Have good storage units and truck parts
Great guys!
Excellent customer service!!!
Highly recommend! Great customer service, friendly and efficient. Thank you!