This business has what it takes to be successful...beautiful environment, friendly associates and quality merchandise. While I was waiting to have a battery put in my watch, I browsed through the store. Not only do they have jewelry, they have serving dishes, a variety of china patterns and flatware. I highly recommend Jimmy Smith Jewelers! You won’t be disappointed!
As always friendly, helpful staff. My husband has some nice watches, and I took them in to have new batteries put in. I was told up front what the batteries would cost (not the typical Walmart battery,so a bit pricey). I also did some shopping. Staff was friendly and informative, but not pushy.
Jewelry is very nice. Prices are competitive as well. The reason for the 1 star is simple. I came in looking for an engagement ring. The man who waited on me seemed to care more about a phone call and another guest who came in AFTER me. Was it my clothing? Was it my speech impediment? Im not sure. I do know that I got better service down the road and they got my 3500 dollars I had been saving. Shame on this store for judging a book by its cover.
Everyone at Jimmy Smith’s is always helpful in finding the perfect gift! Yesterday, we picked out a precious pearl necklace and bracelet set for my granddaughter’s 2nd birthday! Thank you Jimmy Smith Jeweler’s for always having exactly what we need and making it a joyful experience!!
A business with a inviting atomsphere that goes above and beyond for their customers! Well known business for many generations!💕
Great place great prices. Wendy is the nicest lady and helped with my first time buying a ring made it easy and simple. I would go back to them just for the great service they provided and how great communication was.
Friendly and helpful service. Ladies very pleasant and nice to visit with.
Jimmy Ray and his amazing staff go above and beyond to make sure everything is always perfect. Always a smiling face to greet you and treat you like family 💗💗💗
Jimmy Smith Jewelers is a local second generation family owned business. When buying diamonds and other jewelry, the merchant usually knows more about the product than the customer. Therefore, it is important to deal with someone you trust. I have purchased items at Jimmy Smith Jewelers for more than 35 years and have always been treated fairly. I am sure you will have a similar experience. Mike Curl
The BEST jewelry store you’ll find! Everyone is ALWAYS so friendly and helpful. Whether you need jewelry repair, expensive fine jewelry, budget-friendly beautiful jewelry, or china for weddings or anniversaries, you will find it at Jimmy Smith!!
Fabulous customer service and friendly staff. I have called and described a piece that I wanted and they knew exactly what I was talking about, even better than what I imagined. I cant say enough about this company and they people that have it.
Wendy always gives the best service and is so attentive! We will always come back to this jewelry store!
Jimmy Smith Jewelers has been my “go to” for fine jewelry purchases, jewelry repair and appraisals for decades! Wendy and Jimmy Ray are so easy to work with!
I always get exceptional customer service at Jimmy Smith, they have been my family’s trusted jewelers for 30+ years.
The Smiths are great to do business with. Very happy with the customer service my wife and I received, in addition to the fantastic wedding bands we bought. Would highly recommend!
Jimmy Smith Jewelers is the best jewelry store I’ve ever encountered. I have been a customer for forty-five years. I do not even live in Decatur, Alabama, but I alway use this store. They are friendly, helpful and can always be trusted. They are simply the best.
Fantastic customer service. Very nice, genuine salespeople. Clean, classy store.
Purchased an engagement ring and all I had to do was tell them what I was looking for and boom on scene they pull out several options. Was beyond pleased with the overall experience. Also, bought her a pair of earrings and a citizen’s watch. Tons of options and if they don’t have it they can get it! Will be back for all jewelry needs
Its always a pleasure, they make an effort to get things right the first time in a timely manner. Customer service with a smile.
I have been doing business with Jimmy Smith Jewerls for a number of years now and I am thoroughly delighted with every visit. The service is outstanding and the prices very fair. They are a pleasure to work with and always willing to go the extra mile with special orders, quality repairs, gifts, appraisals, engraving, etc. They have a very friendly and patient staff that always makes you feel welcome.
Wonderful service and beautiful merchandise!
Jimmy Smith Jewelers is elite in terms of customer service and satisfaction. From small jewelry fixes, to being a registered bride, and now ring maintenance— I could not ask for anyone better to take care of my beloved pieces. 10/10 recommend!
Jimmy Smith Jewelers were A+++! Excellent customer service and amazing artisanship of custom ring!
Amazing experience! They took care of me and my needs! Great place! Very good staff!
They are so accommodating and personal! The staff treats you as if you are the only one in the store when there are other customers being treated the same way! I would not go anywhere else! Wonderful business and wonderful people!
Jimmy Smith Jewelers provided me with very quick and highly personable customer service with my purchase of my partner’s birthday gift.I can’t more highly recommend their store for your next jewelry shopping experience.
Wendy Smith helped me pick out my ring that is gorgeous! I picked out an amethyst ring that I have been enjoying for a week now!I Love amethyst so much!, and I especially love the fantastic customer service.Thank you very much,
Warm & welcoming as always!!
I have been a customer of Jimmy Smith Jewelers for over 30 years and have always been treated with quality service. I originally came to know Mr. Jimmy through the racking horse industry that he has so proudly supported. When visiting the store, Mr. Jimmy & staff always provided me with a quality of customer service that goes way beyond five stars. It is a type of customer service that is demonstrated by very few businesses. Due to residing out-of-state, yesterday was the first time, I had been in the business since Mr. Jimmy’s retirement. It was very refreshing to see that Mr. Jimmy’s legacy of customer service lives on through his son Jimmy Ray and his wife, Wendy. Although Mr. Jimmy is missed, Wendy was wonderful in assisting me with my needs & made me a very happy customer. I appreciate her patience & dedication to finding me what I was looking for. I could not have asked for anyone to have been any nicer to me. I highly recommend Jimmy Smith Jewelers for all your jewelry needs.
I have been using JSJ for over 30 years. My dad was good friends with Mr. Jimmy. I saw the great customer service and loved the look/quality of their jewelry. I have never bought jewelry from any other jewelry store. Tommy Ray is top notch and has the same care and concern for all who enter, just like Mr. Jimmy had.For the record, I have a new found respect for Jimmy Ray Smith.
Excellent, friendly, knowledgeable, helpful. Thank you for your service. It was my pleasure to trade with you.
The salespeople were very helpful, and creative with our purchase. They took their time in helping us making our finial decision on a very important piece of jewelry. The jewelry has the ability to be passed down to possible future generations. Making us feel like we are passing on a very nice heirloom to our love ones.
I absolutely love the service I get from Wendy, Tommy and the staff at Jimmy Smith Jewelers, Inc. They are ALWAYS so courteous, attentive, knowledgeable and professional.The quality of jewelry is simply top notch and completely unmatched! Superior to any other jewelry store in town!I cherish every piece of jewelry we buy from them!Robin Allen
I had a wonderful experience at JSJ. This was a very special occasion purchase and knowing nothing about jewelry, I shopped around at several places. I made multiple trips to several stores and researched a good bit before I made a decision. At JSJ, not one time did I feel I was being given misleading information, taken advantage of or pressured. Wendy was wonderful to work with and took a lot of time with me and I would highly recommend her. Im confident that I ended up with a high quality piece of jewelry at a reasonable price. Thank you Wendy and Jimmy Ray for a great experience. This was just my first purchase, but I know it wont be my last.
Been shopping at JSJ for over 45 years and know all there and treated like family every time I go in even if I don’t make a purchase.#rtr...
I was immediately greeted upon entering and everyone was so friendly. I had questions and they had the answers right away. I am so happy with the service I will definitely be going back and will recommend to anyone.
Great place for fine jewelry and repairs. They have a true jeweler to do your repairs. I have been using them for 20 years!4/22/21 - still so leased with this jewelry store. They just helped me customize a anniversary ring!!
Always great customer service! Looking for a high school graduation gift and they recommended the perfect piece that was right in my budget. They even gift wrapped in the high school colors! Great job!!
The price was only second to the amazing service and courtesy of the staff.
Mr.Tommy, is outstanding! Thank him again for everything!!!! Its always a pleasure when I walk inand out of Jimmy Smith Jewelers!!! Ill see you guys soon!! Jimmy Smith for life!
Thanks Wendy for your Professional help and service. You made making a decision so much easier. The attention you gave to my gift was greatly appreciated. That’s why I’ll be back!!!
Jimmy Smith has been a blessing to the foundation these past years.He has been most generous when it comes to to making donations for our auctions.Please consider Jimmy Smith when it comes to your jewelry needs.Highly Recommend.
My husband and I just picked up my specially designed ring from Jimmy Smith Jewelry. Both of us are totally pleased with it. Initially I was not sure what style ring I wanted so I contacted Wendy and she was wonderful in walking me through the process. When I described my original ring (which I lost several years ago) she immediately showed me an identical one. We decided to use my original wedding band (from 1971) and create a special design that will no doubt be special to me as I wear it and my family as it is passed down in the coming years. Thanks so much for listening and helping create this special ring. It is beautiful and truly ties together our early years of marriage with the present!
Everyone is so nice and helpful. They wrapped my gift for my wife and she just loved it,and me.
Very great sales associates. Everyone was kind and helpful. The merchandise was high quality at very reasonable prices. I would highly recommend Jimmy Smith Jewelers. I will be going back for my future jewelry needs. Thank you so much staff at Jimmy Smith Jewelers!
Thank you for serving Decatur with Best Customer Friendly Jewelry Store that truly treats you like Family. My family has been buying jewelry from you over 30 yrs. Getting a present from Jimmy Smith was always the Best gift ever!! You can always find a gift affordable for all price points.. I can honestly say Jimmy Smiths Jewelry is the Best store in Alabama..
Jimmy Ray Smith Jewelers is by far the best experience I’ve ever had with an establishment such as theirs. Kind, sharp, courteous, respectful. The list can go on. Always professional, Ray and the staff will take their time at doing the best they can for you! These are lovely people to do business with.Tim P
Chelsea and Hannah were spectacular. Very patient very informative willing to go the extra mile to accommodate what I was wanting. Doesn’t matter if your spending $20 or $20,000 they treat you the same. With courtesy and respect. One of the very few places left that actually appreciate your business and it shows.
Wonderful! A great relaxed professional atmosphere. The staff welcomes you and sees to your needs. You are never there more than a minute without someone asking you if you have been helped. The staffs knowledge of all aspects from the stones to thesettings and design are second to none.
They were so kind and generous to donate to our upcoming Ronald McDonald House Gala❤️
Jimmy Smith Jewelers is the best place to shop!! Always a smiling face to greet you and an eagerness to help in anyway possible. Thanks for all you do!!
My family has been doing business withJimmy Smith Jewelry since 1969. This is without a doubt the Best jewelry store around.Everything they have is excellent quality & not to mention it’s absolutely gorgeous!!! Mr. Smith,Jimmy Ray Smith & Wendy Smith are just the nicest people I love going to their store. The staff there is top notch some of the best service you will get anywhere! Over the years they have become like family. You can never go wrong wth anything that comes from them !!!!
Ive had them work on my watch and resize and fix my dads ring. Very sentimental to me and they did an amazing job fixing it even with the design and sizing it to me. Thank you so much!! Yall are wonderful
I have always been treated like royalty when I shop there. The entire staff is friendly and will go out of their way to make you happy.
I love Jimmy Smith Jewlers! I feel like they are part of my family the way their staff takes care of me. Whether I am there for a new purchase, adjusting Jewlery to fit better, buying watch batteries or having rings cleaned, Jimmy Ray, Wendy and all their staff make you feel special. Thank you for taking such good care of all of us!
I love coming into this store! They are always so friendly and willing to help you find anything you need. If they don’t have it they will order it for you. It’s a wonderful family oriented business. I will continue to buy from them every year and anytime I need a special gift for a friend or family member.
Best jewelry store I have ever used. Wendy and Jimmy Ray will spend all the time necessary to make your purchase a pleasant experience. Use this store for all your jewelry needs.
Great customer service will be coming backThank you
The Jimmy Smith Jewelers employees were great handling my repairs. They repaired two necklaces that were broken. One was repaired while I waited, and the other was ready very quickly, several days before they had originally told me. I had my prongs checked and my rings cleaned while I waited, and they replaced three watch batteries. You can always expect fast, friendly service. Love the Smiths!
Always have a great experience with your Wonderful staff every time we visit your store. Sweet Margie was a great help on my last visit. I found exactly what I was looking for and more. Its great to shop where you feel welcome. Hope to shop with you for many years to come......Kimberly Verge
Love this store. Only go there since 1979. They are family.
I have shopped at Jimmy Smith Jewelry since 1977 and I still receive the same personal, courteous and professional service that I received 43 years ago. It is always a pleasure to shop with them and I have never been disappointed with my purchase.
Absolutely the BEST CUSTOMER SERVICE and the most gorgeous jewelry in NORTH ALABAMA.... they have been our Jeweler for over 15 yrs! Tried someone else, and they DID NOT EVEN COME CLOSE TO THE SERVICE we get from Jimmy Smith Jewelry!! We are lifetime consumers for sure!!!! I don’t think you will be disappointed!!!
I needed a diamond replaced in my engagement ring. Via email they confirmed they would replace it,not a problem,whenever I came to town.Upon arrival,their staff was quick,efficient,and curtious. Repair was made with in 1hr(?) or less and they also did a dip to bring it back to a shine. Great staff,Great customer service!
Great place to find those special gifts. Tommy Ray is always smiling and goes the extra mile to meet your needs.
Always available, kind, caring & professional. Gr8 people with decently priced merchandise!
Jimmy Smith Jewelers is an icon in Decatur/Morgan County community. We went to the Retirement Sale and our salesperson, Candi, could not have been better. She was well-informed, communicated that information to us in an easy-to-understand manner, and was patient with no pressure. Excellent job, Jimmy Smith Jewelers! We will be back.
Jimmy Smith Jewelry is the only place to buy fine jewelry! Everyone in the store is friendly and exceptionally helpful. We have purchased many memorable pieces from them. They have helped us with special orders and everyday repairs and maintenance of all our new and antique pieces. Everyone in our large family depends on Jimmy Smith for quality and beauty in all our jewelry purchases. They have our trust and our business. I simply cannot say enough good things about the kindness and professionalism of the Jimmy Smith staff.Thank you Jimmy Ray and Wendy! We will be back for many years to come.Cynthia and Wes Wallin
Wonderful people great service very courteous and helpful. I would recommend them to anyone they will work with you.
Wendy went over and beyond to help me with a special birthday present! Hands down best jewelry store and service around!
Wonderful people and awesome service!
My experience with Jimmy Smith Jewelers was phenomenal. Excellent customer service, very down to Earth people who genuinely care about each and every customer. Not to mention the outstanding quality of service/repair to the jewelery they provide!
Always the nicest and helpful staff. If they do not have it, just explain what you want and they will get it. Great prices. Thank you for being in decatur!!
They are always courteous to me and treat me with the utmost respect. Anytime I purchase something at Jimmy Smith’s I know it’s the highest quality. Thank you for many years of service.
I wanted to make a pair of birthstone earrings for my wife. The problem was finding the right settings since we have six kids. Jimmy Ray and Jimmy Smith Jewelers went above and beyond helping me find what I had envisioned. My wife will be having a very merry Christmas thanks to Jimmy Smith Jewelers.
This was in December of 2017. I went in to try and find my wife something with a cross on it. There was a young girl that helped me find something perfect and then a gentleman that checked me out and they were so nice and helpful. Great place to go if you need help finding a special gift.
Wonderful place to shop for jewelry great selection wonderful staff always a pleasure to do business with them. Tommy Ray is super helpful and very patient and just a delight to do business with.
Fantastic store with a very helpful & friendly staff! Very caring to what the customer needs & knowledgeable to give customers other options. Would & will shop there again.
Great suggestions to help with gift selections. In stock, wrapped, ready in just a few minutes!
Great customer service. My husband and I are an interracial couple and have experienced racism in jewelry stores before but we were treated with such respect at Jimmy Smiths. We will def be back thanks
A great place to do business! Friendly and knowledgeable staff. Service is great! Local people that really care about their customers!
Excellent service! I was greeted immediately upon entering the store. The battery was installed in my watch. I love this watch!
Absolutely in love with the ring I had designed at Jimmy Smith Jewelers. A heartfelt thank you to Wendy for all her help.
Consistently friendly helpful staff there to help me find just what I want. Prices are fair. Service is fantastic for jewelry and watch repair.
I always get great service at Jimmy Smith Jewelers. They are my go to for repairs and gifts. Beautiful store with amazing customer service!! Tommy and Emma are so helpful.
Been a long-time customer of Jimmy Smith and have always had great service and great products for exceptional pricing. Very pleased with my purchase
The most friendly, professional and helpful people to do business with. Candi, Katie and all the employees go beyond to work with customers to assure satisfaction and happiness.
The friends and family of Jimmy Smith Jewelers is very pleasure, and goes above and beyond meeting all expectation and needs. Thank you very much!
Best Jewelry store in North Alabama! The Staff goes out of their way to make sure you get extactly what your looking for. Good to see a family owned business that cares. Thank you for everything!
Shopping for an anniversary ring. Great service!!!
Jimmy Smith is the best hometown jeweler around! Very involved with the community!
The absolute best jewelry place! Great people and just an overall great experience!!
Chelsea and Katie were very helpful in finding me a refill for my Montblanc pen. They even had their jeweler to install it for me! First class service!
Was greeted with many smiling faces and was helped right away. Always feel like a friend when I visit JSJ!!
I seriously could not be more pleased with the work they did on my wedding rings. I have a Halo style engagement ring with a solitaire enhancer. I needed to get the rings resized and one of my smaller diamonds in my halo was about to fall out. They repaired and resized my rings perfectly. They look brand new. Customer service is top notch. Im just thrilled.
Excellent attention to customers. Personable. Wish they had prices like these and not close the business.
Candy was extremely helpful, especially since she only showed me items within my stated budget.
On his 80th birthday, my Father and Mother gave me a Black Hills Gold ring that my Mother had purchased for my Father bach in the early 1980s to replace a lost wedding ring. My Father worked construction so he didnt wear rings much so, he never wore it. One year later my Father past away and I have worn the ring everyday since it was given to me. Last month the ring broke. Who knew it probably wasnt made to be worn everyday. I took the ring to Jimmy Smiths Jewelers in Decatur to see if they could fix it. JRay said there might be something they could do.When I picked the ring up, I couldnt believe what I saw. They not only remade the ring but improved it to where I could wear it every day with every confidence it would last forever!! The ring means so much to me!!! It looks beautiful....Thank You all at Jimmy Smiths Jewelers for the beautiful job to my Fathers ring!
Everyone was so helpful, got in and out in no time. I will definitely return.