Dealt with Bruce, he was phenomenal at servicing my bike. Efficient, knowledgeable, and friendly. Thanks Bruce, Ill be back with my old tricross.

The service was great! My bike was ready significantly earlier than anticipated and they did an amazing job tuning up my bike. Highly recommend.

Excellent service and great prices. So impressed with the staff. Would definitely recommend the shop to everyone.

My bike, Georgia the Giant, had not been tuned up since 2014. She was in need of new brake lines, brake pads, tires, handlebar grips, a deep clean, and whatever else is done in a tune up. I just moved to Denver and needed a bike shop.Denver Bicycle delivered!!! Georgia hasn’t looked this good since 2012 when I bought her. Brad is very knowledgeable and walked me through what he recommended for my bike before doing the work. We looked at different tire choices, etc. Their prices are competitive.When I picked my bike up, he went back over what all he did. And my bike looks soooooo good!!! Tip: they have a discount on tune ups for the month of January.The real test was the ride home. It was the best!!! I will be going back for help in the future. Thank you Denver Bicycle and Brad!

For the purpose of fixing a flat, service was quick and priced similarly to other bike shops Ive been to do repair flats.One star off because of the godawful steep stairs to get out of Ace Hardware and up to the bike shop on the 2nd floor, even with the ramp (because the ramp is just as steep as the stairs).Most guys with bikes are tall enough that their bikes will clear stairs when they lift it up, but Im 411 and my bike is cheap and pretty much made of pig iron, not a lightweight racing material. I cant get the clearance taller people get when I lift the bike up going up/down stairs, and even if I almost have clearance, the weight means I have to keep putting it down to rest...which doesnt work well on super-steep stairs, or ramps. Another customer saw me struggling to get that bike upstairs (with a front flat no less) while riding my brakes so it didnt suddenly go backwards and take me with it and helped (helped me get my bike up, not helped me tumble down!), but I wish thered been an alternative than other customers helping me get upstairs.Once the repair is done and youre leaving...Gravity obviously helps on the way back down...too much so. Again, had to ride my brakes and throw my weight backwards on the way down. Frankly, it would have been easier to ride the bike down the stairs--except for any poor Ace Hardware customers in the aisles. Dont want to mow the Ace folks down...

Professional bike shop for sure. Needing a bit more service mentality. They have nice helmets, kids bikes, adults entry level and higher level. Just found it while looking for bike repair shop.

Took my sons bike in. Got 2 flats repaired. The guy was very helpful and polite. Got the bike home and my sons tire had a blowout. Took it back to Denver Bicycle and was helped out again at no cost and they were very helpful yet again! Will go back for my bicycle needs.

Cool little bike shop, 4 stars because unfortunately they dont carry bike shoes and have a somewhat limited selection. Super friendly and helpful staff inside bike area along with True Value as a whole.

If you want to be threatened with legal action for simply offering constructive feedback to the management then shop here. I was a loyal customer for multiple years. Found a leak in my tube they had just replaced so I brought it in. The tech says he cannot find the leak and asks me to, within seconds of him handing it to me I could hear the leak and pointed it out. They charged me for a patch kit and used it in shop, did not stop the leak so I went back and made a complaint. The management continually refuted they do not do patches after they had just done one for me in the shop and threatened to sue me when I asked for a refund and mentioned leaving a negative review. DO NOT SHOP HERE. The techs are unqualified and lazy and the management is unruly.

I had asked a simple question regarding apart and the bike tech from the back yelled no like it was a bad dog. The female staff employee at the counter looked embarrassed and helped me by telling me a different bike shop I could go to.

I bought my first good MTB here. Im disappointed with the way the owner treated his female employee. I took the bike for a test ride and after I decided to buy it he put it on the stand to get it ready to ride. He was so rude to his female employee and yelled at her because she didnt put enough air in the tires for me to test ride it (and I ha do issues on the test ride). I feel so bad thats she has to deal with someone like that. She was so helpful to us and was extremely busy, therefore we had zero complaints about her. I have a warranty on the bike and im never going to use it here because of how uncomfortable that made us feel

Store seems geared towards selling bikesDont take your high-end bike there for maintenanceThey recommended that I take it a shop with proper tools

Had a wonderfully quick experience here. Had everything tightened, chain replaced, and gear line replaced as well. Employee was nice and educational. In and out in less than 45 minutes for a great price.

Brad was super awesome and helpful! This is my go-to bike shop!

Nice shop, donny likes!

I highly recommend avoiding this bike shop at all costs. My only guess as to why they actually get business is because their name is so search engine optimized. They seem to be the most clueless bunch of people in the industry… Our family experience relates to a bicycle repair job that resulted in non-functional brakes. When the issue was brought to their attention after picking the bicycle up, they seem to have very little motivation to resolve the issue. After the bicycle was returned to give them another try, they’ve left yet again and the bicycle still doesn’t have functional brakes. How any business can think it’s a good idea to not except responsibility or resolve an issue that could result in serious injury or death is beyond me. Clueless. Clueless. Clueless.

The only hartails in stock in the state of Colorado, so helpful!! Got my first bike here today.

Denver Bicycle is hands down the best. They are a local, friendly, neighborhood shop. I needed help getting one of my bike pedals off and they helped me, educated me a little and sent me on my merry way. Ill definitely be bringing every ounce of bike business I might have here. Thanks guys!

The team was very helpful. They quickly assessed the issued and make recommendations that cost effective. No one tried to up sell me. Josh was terrific and my daughters bike was fixed in 1 hour. Recommend.

Dont go! Took bike in to replace 2 tire tubes, they didnt re-attach the brakes, took the bike back so they could fix the brakes, brakes still dont work properly. The bike wont stop!Called the shop and ask for a refund for just the service, I was still willing to pay for the tubes. Was told I could get a refund, but the Accountant would have to call me back. Accountant calls me, tells me she will give me a full refund then changes her mind. Tells me since I didnt come in for a brake service, I got what I paid for (As a reminder, see above - The bike wont stop!), If I want the brakes fixed, I would have to bring the bike in a 3rd time!Called my cc company and disputed the charge. This shop is awful and the Accountant is the worst!

Denver Bicycle has awesome service! Josh and Lauren were there to educate me on what bike best suits me and we came to a decision within 2 days. Highly recommend this store! Great prices!

I know I know. Im super nice on the reviews. I need to take a page from Anton Egos book and be a little more cynical. So here it goes. Ive been to Denver Bicycle a few times and ....I WILL CONTINUE TO GO BACK! They finished a tune up in a week after quoting 2 weeks (which is a standard quote) but they also called to make sure that I was ok with my front shift not working. They didnt have the part and called to make sure it was kosher. I have a front shifter at the house. So for a decent price and quality work Id check them out. They are located in the hardware store which also works for me when I need garden snips or toilet cleaner for the guest bathroom.....Kyle. The bike I took in wasnt a nice one but one I loved and got me out of a pinch when I was broke and didnt have a car. Now that I can afford, slightly, to clean it up meant a lot to me. And they had no problem working on a tier 2 bike. A+ customer service....A+ work

We have taken our bikes here for repair several times and they have been fair and polite every time. They make sure we are happy and have all the options for our bikes. Love them and their work!

All these guys/girls care about is getting you outside on your bike ASAP. Most recently I worked with Taylor. He went above & beyond servicing a new build faster than Id ever thought possible. Kind, humble and efficient- all you can ask for when it comes to a bike shop in Denver. 3 cheers for staff and MGMT! They know whats up.

First time visiting today. They were super helpful and repaired my flat tire in no time. They will get my business going forward!

My mountain bike wasnt shifting properly - brought it here expecting to get it back in about a week. Instead I was amazed as the knowledgeable proprietor made about 5 adjustments that fixed the problem - while I waited. Walked out with a fully functional bike in less than 30 minutes - and at a very reasonable price. Similar story when they replaced some broken pedals on my wifes mountain bike. And fixed the disc brakes on my sons bike. Denver Bicycle is the kind of old school, pride-in-your-work, reasonably priced shop you wish was still around. They also have almost any bike accessory you would need. A neighborhood gem. SUPPORT SMALL BUSINESS! Oh yeah, and theyre friendly.

They were so helpful! Fixed my flat on the spot and even showed me tips to use myself for next time. Will definitely be back .

I would generally recommend this place. However after being a loyal customer for over six years and the owner of six bikes, I was turned away for service because they were too busy, even after I offered to leave my bike as long as it took. While I realize that staff may be limited at this time, it also seems like a bad time to turn away a loyal customer.

Young man working there was not very helpful and unresourceful.

Great spot. One of the main workers looked at my bike and fixed it quick. Extremely helpful. Thank you!

Dropped by today and bought a stem and had installed for a very good deal. I finally found a down to earth and friendly bike shop. 5 stars and 5 thumbs up!

Super fast, helpful, and friendly!

I believe there’s a serious training issue at this bike shop. I’ve seen some awful work come outa there and that’s not the kind of thing you want to put your kids on to drive down the street. I’m fixing our bike myself this weekend (should have from the start but didn’t have time this past week) because I completely give up on it any chance of them getting it right and I’m just not willing to put my family‘s safety at risk.

Always fast and friendly service

I came to this store to buy my 15 yr old son a bike but But we were asked to leave the store before even asked if we needed any help, I was told Walmart would be more of my liking and that that had the right to refuse service.I still dont know why we were treated that way, me and my son felt like we walked back to the 1960s when the sign said no dogs or Mexicans.

Ill never shop at another bike shop. This 1 here is nicely stocked and reasonably priced! It doesnt hurt that the staff is awesome!

Super friendly and helpful. Great customer service.

Just moved to Denver and had a flat after a ride on my road bike. Took it in and didn’t have to wait long, Brad took my bike off my hands, fixed the flats and had it back to me in a half hour. Also thanks to Josh for showing me the mountain bikes for future purchase.

I had them fix flats on both of my tires. They were super friendly and helpful, and it took less than 15 minutes for the whole process. Their service is great, and their prices are incredibly reasonable. Ill definitely go back to this shop.

Thank you Dave and team! Got my bike ready for the season and took care of me when I broke the fender on my bike days later. Great customer service and expertise.

This bike shop is in the upper level of the Ace Hardware building. Lots of whole bikes of various kinds for sale and many parts. I bought tires and a bike lock from this store and later had my brakes adjusted and the gear shifters tightened. The bike store manager did the bike adjustments for free because Id bought tires there. The store manager is knowledgeable, helpful, and has a calm personality. Clean and well organized shop.

They tuned my bike up better than when I bought it new.

Nope. Just nope. Service your bike here at your own risk but they don’t do good work. Mark my words... they’ll have lawsuits for shorty work very soon.

Fantastic service. I only needed 2 tires pumped up and they added air and the little covers at no charge! They were busy but took time out to fill my toes ver quicky. Thank you!

I bought 2 bikes for my boys. The staff was very helpful and made an effort to get the exact right bikes for my kids. The prices are excellent for what they have. This isnt a high end bike shop for bike snobs. This is a nice friendly neighborhood shop that has bikes that are perfect for the area.

Super happy with my Norco bike I just got from them and great people working there too. 👍

Saw great reviews and gave the spot a shot due to its close location, however my experience was disappointing. Needed a large carbon mtn bike handle bar trimmed down over the weekend, and was told to come in during the week. Went into the shop today with the bar and was told that they would not perform the work due to liability. After trying to convey that I will not sue them and if a carbon handle bar breaks on the trail, i will most likely be in a flight for life to the severity of a crash it would take to break a carbon bar. Was then directed that i could buy a pipe cutter to do it myself, which is part that put me off the most. A carbon handlebar cannot be cut using a pipe cutter. It will flay the carbon laminate, due to the angle of the blade, effectively ruining the bar. After hearing that advice I would be hesitant to recommend this place to others.I will also add that this was just the interaction with the person at the register, one mechanic seemed as puzzled as I was about the interaction.

Friendly, very helpful and knowledgeable staff. Very reasonably priced for bikes and maintenance. I found this shop about 2 months ago and will be taking all my bikes there from now on.

Friendly service! I was out for a ride and found myself in need of some air. Not sure what to expect in the midst of Covid mayhem, I went inside to ask to borrow a pump. Friendly mechanic did me one better and aired my tires up for me. Their inventory was a little sparse because so many people are trying to get outside and get some exercise, but they had some cool framesets from Surly and Soma, and some eye candy in the form of a vintage Gios Torino and a few other high end beauties hanging up high.

NEW FAVORITE SHOP! they took great care of my Norco. All super friendly!

This used to be an awesome bike shop, they have the highest turnover Ive ever seen. There was a guy there most of the time who was great for a few years but hes gone now. Seems like pretty poor ownership and management.

Great place! Staff is so friendly and quick!

Upstairs at a local Ace hardware. Nice guys that helped with a quick fix on my bike. Good amount of supplies as well.

Great experience when I took my bikes in for repair/tune-up. Very knowledgeable, and sensitive to cost. Cannot beat the turnaround time, especially during the summer when I need to be training. I wont take my bike anywhere else since discovering Denver Bicycle!

Bike looks good cosmetically, but was late and still has issues that I paid to have fixed. Was told he did a brake adjust on both sides for a deal, but now at home I’m seeing the front is still rubbing and the rear feels unchanged. Asked for only a single shifter installed and he did both “for only a bit more”. Was quoted 135 due at 12p one week away. I heard nothing and had to call at the time due to see what was going on. Was told it would be ready before they close, 7 at the latest. Get there and instead of honoring the quote they charged me 180 for additional parts and labor. Additional parts and labor I didn’t authorize or even know they were doing. Late, over quote, and bike still has issues I was told would be fixed. Will be going elsewhere next time, can only recommend for experienced bikers who know exactly what job they want done

Called for an appointment and was quoted a week to fix 2 of our bikes. Brought the bikes in and told if we waited 15 minutes they would be done today. They were helpful and kind and their prices are very fair. Will definitely be back for any and all of pooiur biking needs.Update: Went in with brake issues. Got in immediately and they fixed my bike quick. Love the people and love the company. Loyal customer for life.

Went there last minute on a Sunday afternoon/evening and they were able to fit me in to repair a gear cable. They were very helpful and even checked out my other bike to see what kind of tune-up it might need. I thought everything was reasonably priced, they knew what they were talking about, and didnt try to take advantage of me for knowing so little. Even though they are in the back of a True Value Hardware store, I would recommend this shop for sure. It might be a little hard to find, but well worth it.

Not a bad place to have your work bike worked on.

These guys are great. Theyre definitely passionate and knowledgeable about their trade. I took my commuter bike for its yearly tune up( I used to take it somewhere else, but they take too long) and the price was excellent and the turn around was even better, so I brought in my wifes. They stand by their work too. These guys always fit in quick fixes to get you back on the road and are willing to order anything they dont have in stock or tell you who in town you can get it from. Lastly, I NEVER leave reviews, but these guys are to good not to complement on here.

I absolutely love it here. Theyre so friendly and down to earth, and genuinely care that you are a happy with the job. I had a rough few weeks, were I was in for a tune up, and then a derailer fix, followed by a flat. They gave me great pricing. Loyalty and satisfaction of their customers is clearly the main concern here.

Helpful staff. Nice shop.

I have been looking at bicycles for months, considering new and used, hybrid and road. Im just trying to get into the sport and I havent found a bike I want in my size and price range at other shops. I stopped in expecting to strike out, but Sara rocked! She explained all I needed to know about a bicycle, its fit, the first months of riding, gear, etc. She even recommended a saddle fitting (no benefit to her). I LOVE this shop and the bicycle is amazing and well priced! Also...the ship is just cool and in the back of the hardware shop. LOVE! LOVE! LOVE!

Hi, I just visited Denver Bicycle ten minutes ago! I’ve ALWAYS used this bicycle location due to the great and helpful guys working here! Today (one visit) has made me decide to no longer come here! The gentleman I encountered (after a smiling Good morning) was rude, arrogant and walked to the back before coming back to ask if I wanted to leave my bicycle for repair! I ONLY NEEDED A SEAT replaced or possibly, some helpful information about where to find the parts that would be needed! Listen guys, as I stated beforehand, I’m 68 and have been doing business with this establishment for many years! I’m sorry, but this young man that I encountered this morning misrepresented himself, but more so your business! Rick Sanders 7-987-4550 HAVEN’T HEARD BACK FROM THE OWNER YET!!!!! Lol People, these guys are the “WORST”!

I always have an amazing experience here. The staff is friendly, efficient, and knowledgeable- a welcome and pleasant surprise for an E. Colfax location. Their prices are the best Ive seen, and their repair turnaround time is very fast. Overall, a great shop!

They are always so helpful!! They offer to do whatever they can. Ill keep coming back even though I left the hood.

Had a tire problem, Dylan fixed me up right away. Friendly knowledgeable neighborhood bike shop. Not high end bikes but great for basic bike needs.

What an amazing experience. Brad was so helpful and spent an hour troubleshooting the trouble with my bike. I walked in without an appointment and left with my bike fixed and a better understanding of how my bike works. Lifelong customer!

Stopped in for a new set of tires, great guys, laid back and great little shop just a couple minutes away.

Excellent shop. They did a full overhaul on my bike and now it rides even better than when it was new. They fixed nagging squeaks that the shop I bought it from never could at a really good price. They focus more on urban riding and commuting, so their stock of bikes are reasonable priced rather than the high-end racing bikes many other shops have.

Really helpful, honest and knowledgeable staff. Ive gotten commuter, mountain bike, and road biking advice/parts from them. Not the widest selection, but if they dont have a part theyll either order it for you or tell you what other stores in Denver can help. Nice that theyre located in a hardware store too so you can get other project things too!

My Fiancé and I both purchased bikes from here and we couldn’t be happier with the bikes and the service. My bike needed a little tune up to correct a loose cable, and even though I went in without an appointment they fixed it right away. My fiancé got a flat on his back tire two months in, and they replaced the tube for free, and when he discovered he had another flat on the front, they replaced both the tire and tube for free once again, even though he offered to pay for it. Great service at every turn and I will definitely be recommending them to anyone in the market for a quality bicycle.

New fav, these guys are great.

We join the Saturday morning group rides and we have a great time. People are welcoming and the ride itself is at a reasonable pace. Afterwards, we usually get coffee and the breakfast burrito and have never been disappointed.

Absolute and complete millennial incompetence. They were basically like your a jerk and we dont care. Im a jerk because your level and inability to fix a simple gear is mind blowing had the bike in and out a few times they dont care one bit about the frustration.

Double flatted on commute to work. Co worker dropped me and my bike at shop so I could get some new tubes. First, the lady working there was super friendly and attentive. She got me some thorn resistant tubes and some sealant. Then she offered to let me use their stand and tools to change out tubes. When I was done, she led me to the sink so I could wash my hands. This was an awesome experience. I have been to many bike shops, and this was service beyond compare.

Always a different experience. Great mechanics, cool people, and kind of place where they always recommend exactly what you need.Also its above a True Value, so get your hardware shopping done at the same time

Bearded guy acts like he doesnt give a dam to why you are there and seems to hate his job. Wish he would just leave so a more professional person can be there to help with bike issues or just simple questions.

I brought in a 1974 vintage Schwinn breeze bicycle to be refurbished. They were totally cool, encouraging and had all the parts I needed. They have an awesome selection of single speed bikes that have an unbeatable price. I am planning on getting one soon.

Love my new tires and sexy socks.Brad was awesome thanks for your help.

Good place to fix your bike

Amazing experiance buying my new bianchi mountain bike. Great staff, great service. Ask if Brad is available, he will treat you with respect and serve you well.

Very helpful staff. Great experience.

Go to a real bike shop instead. I made 2 trips there to get something they had ordered for me, and when I arrived, not only did I have to wait because the real bike guy (the cashiers words) was out, they had sold the other, matching part that they were supposed to hold. To top it off, the real bike guy said he couldnt call the guy who had helped me the day before because he was out of town. Without a cell phone, Im sure.

Brad helped me he was super friendly and helped educate me about what I was doing wrong with my tires as well as fixed me up in an amazing time friendly manner. The price was reasonable as well.

Lee was knowledgeable, friendly and fast. The backlog was 1 day awesome! A++++

Pretty sure one of the dudes who works there hates his life. He doesnt even pretend to have people skills. Not sure most of them are even knowledgeable. Needed a simple bolt through the middle of a BOB stroller Tire repaired. Straight up told me she couldnt do it .Didnt even try to help. They just gave me a bunch of lame excuses like they couldnt order the parts online? First of all I can get on my phone and order the bolt in 2 seconds without even having to talk to a person . Im just not sure how to do the work myself. You would think a bicycle repair shop would have some knowledge. I cant believe a BOB stroller tire is that much different from an array of bike tires. So there a bicycle repair shop and a hardware store that cant get a simple tire replaced is what Im hearing from them. This place is less than professional they act more like youve come to their house and knocked on the door and are bothering them. Maybe they dont understand how a place of business should run. So now you get a bad review. And believe me I wont be back. And I will tell everybody who asked me why and I will refer anybody anywhere but your shop. This place seems real clicky about being clicky. So again if you want rude bad or no service at all go ahead and waste your time with this bicycle shop. < *jokes*.

Just visited the shop for the first time. They went out of their way to be helpful, didnt treat me like I was an idiot, and ended up squeezing in a repair right then and there.Cant speak to the selection or equipment there, but definitely give the service and customer support a thumbs up

Brought my trek in see if they could swap out a tire. I was in a hurry, they did it perfectly and I was happy.

We called beforehand to verify that they had a specific intertube to which we were told us by Associates Sarah. When we got there she didnt have the energy that we needed and tried to sell us one that was at 1.3/8 instead of 1.75. When we asked her for more information when she told him she had our product she said that that they normally just sell that size when theyre out of the other. Not going back ever

Needed them in on a Sunday after all the other dios were closed. Their long Sunday hours were priceless.

I was passing through Denver and was missing some hardware on my MTB, after stopping at another bike shop I found DB and they hooked me up! Ridiculously inexpensive too.

Brought my two fat bikes here to get maintenance and to change a rear tire for a Surley Lou.Awesome service, both bikes run smooth. A little pricey but its worth it when you are on a steep incline and everything is working as it should.

We bought 2 bikes here and are very happy with them. Great service.

Back into biking after 40 yr layoff. They have been patient, informative and helpful getting my used Bianchi out on the paths😎

Horrible customer service.

I had stripped the bolt to my sons bike seat. I went to True Value Hardware store to get a new allenwrench. Since Denver Bicycle is located in the back of True Value Hardware store, and very close to the allenwrenches, Lee from Denver Bicycle must have overheard me talking to the clerk while trying to find the correct size. Lee came out to where my car was parked and offered to help me. Since I stripped the bolt, it was a bit of a challenge getting the allenwrench to fit in the bolt, so he went back in the store to get a hammer, then returned and fixed the seat. I was very happy it worked, I offered to pay him, he said not to worry about it. Lee was very nice and helpful, shat great customer service!!! I will definitely go back to Denver Bicycle again!

Took a flat tire in and they gave me the wrong wheel back. They told me it was my word against theirs that it was the wrong wheel.

Loved t! They were so friendly and attentive. We actually got same-day service!

I found this shop very friendly and helpful with all of the parts I needed. Ill be back many times.

Too long of a turnaround on a flat tire repair PLUS lost my tail light and then tried to spin it like it is my fault. I will never give them my business again and will never recommend them to anyone. They need to clean house and hire people who know how to handle customer service.