After we had several trees professional removed we were in need of additional chains for our chainsaw (purchased at Mowbility). We stopped by our favorite lawn care sales and service Mowbility and were greeted by Krista even after the store had closed. Krista’s kindness to let us in and purchase the much needed chains allowed us to finish the job on time! We will continue to support Mowbility as the customer service is always excellent and so helpful. Thank you Krista and the Mowbility team, we will be back again and again!

Awesome team, I’m very thankful for competent customer service. Kevin & Brandon have been nothing less than helpful, informative, and right on top of all my company’s needs!

Commercial customer here and in my experience the best way to judge a business isnt when everything goes right but rather how they approach resolving problems. Brandon turned what could have been an unpleasant experience into an overwhelmingly positive outcome. He was super easy to work with and extremely generous. I would 10/10 recommend Mowbility to friends, family, or fellow commercial customers! Thank you Brandon!

Awesome service!!!!! I walked in 2 minutes before they were to close, everyone greeted me, found the part I needed and got me on my way.

Fantastic place to do business. I went in for a few parts for my mower and the gentleman in the parts department was super friendly and helpful. Pricing was very reasonable as well. I highly recommend!

Absolutely the best customer service for outdoor power! Integrity is something I can say Ive always experienced with every visit. Dont hesitate what so ever to do business here! Impeccable sale, service, and parts!

Awesome Service! Bought an Echo gas trimmer, (didn’t read the product manual) and improperly loaded the line and jammed it up. The awesome sales and service pros at Mowbility Sales and Service fixed it in minutes and showed me how to correctly do it! Would highly recommend buying any lawn care product there and using their service department for repairs and maintenance. It is the after the sale service that counts the most! Thanks Mowbility!

Wish I could give 10 stars for this place. The staff is super courteous, professional and knowledgeable. I had a boundary wire break for my auto-mower and was getting the dreaded no loop signal blinking blue light. Spencer and crew was out the next day and had me up and running in no time. I really appreciate the excellent customer service you folks provide.

Poor customer service. Had problems with their service dept last summer not doing quality repairs. Called this week to order a $9 part. Close to home so I thought I would at the very least try to get a part for my mower from them (Shop local?). The man remembered me from the service issues the year before when the unit was in their shop several times. Stated they showed they had one part in stock but they wanted to make sure they had it actually in stock. Specifically told me they would check on the stock or see if they had it in stock and call me right back. That was Monday, it is now Friday and I never heard anything from them. I was done with the service dept after last year, they worked on the deck last year and dropped it off but didnt notice that it was missing 1 of the 3 blades? I ended up finishing the work myself last year. Now they arnt even able to return a phone call that they specifically stated they would? Dont waste your time. Ill drive farther to get the part. With this kind of service I dont know how they are still in business.Added: I contacted your Pella store because I was camping at Lake Red Rock all week and a part would be easier to pick up there if you had it in stock. I wasn’t avoiding anyone. And why would I take the time to leave a google review unless I had waited for the phone call that was never made. I think any reasonable person can read through your garbage to see your service history. I have never bought a product from your store. I don’t think replacing a spindle on a mower deck completely tearing a mower apart? I would like your definition of going above and beyond? I spent 2 years getting service from your company for my mower, including dealing with Paul, your rude pick up person, to pick up my mower, whenever he felt like it, not when he said he would. I always paid for everything as service was rendered. And obviously you had no intention to call me back as you stated several times you would and even repeated back my phone number but just wanted to be a jerkabout a $9 part that I have bought from another company later in the week after not hearing from ANYONE. You just didn’t have the balls to tell me on the phone you weren’t going to do anything to assist a paying customer.I believe your excuse last year was you had a new person that you were trying to train that wasn’t working out for you and that’s why your service was lacking.Blame the paying customer. Find it interesting that the bad reviews are missing facts.

Great people they go out of their way to find me parts

Just purchased a Spartan RZ-C 42 from Brandon. All I can say is WOW! The guys and ladies all are knowledgeable and very welcoming! The mower mows great. The parts guys treat you well and answered all questions. Thanks again for all the help on my first zero turn.

Friendly people to work with. Wide assortment of lawnmowers. We were looking for a side by side. They called when they came in. Found what we wanted. Reasonable priced.

The absolute best customer service!! Definitely a must getting you mowing equipment and servicing here. Plus supporting a local business!!

I was in for tune up for my mower the salesman/manger asked to help another guy. He told that guy to wait for the parts person helping me. This not acceptable. My sales person would have never done this. This sales person that would not help a customer needs replaced

Those guys are awesome! Always willing to help!

Customer service is just about unbelievably good! Fast, friendly, honest and patient - every time.Last night my mower started vibrating and the deck was noisy. I showed up as they opened and they were already working on another commercial account mower. I waited for 5 minutes for them to finish and they took mine in. 35-40 minutes later I got a call and I was good to go. Fortunately it was a simple fix.I didn’t even buy the mower there - but I’ve been buying blades and oil change supplies, but they treated me as if I was a long time customer, which I will continue to be now, even with the extra drive time to get here. I would recommend them to everyone.

Excellent service. Ordered parts from another company four and a half months ago. Never received the parts that I ordered. Spoke to these guys on Monday and had my parts on Thursday. Thank you everybody and especially Kevin Shafer for your diligence!

I REALLY APPRECIATE THIS COMPANY SO MUCH IVE BEEN IMPRESSED WITH THEIR SERVICES ON A TIMELY MATTER THANKS TO KEVIN KRISTA SPENCER TIM AND JODI FOR ALL THERE HARD WORK!!!!!! I LOVE YOU GUYS AND WILL KEEP YOU BUSY WITH ALL MY EQUIPMENT SERVICES ETC IF I CAN RATE IT OUT OF 10 I WOULD !!!!!

The people there are really helpful, and friendly. Great employees.

0/5 wouldnt recommend. This place is like 2020. Sounds great at first, but ends up a being a dumpster fire, the longer it drags out.

What started as a great experience ended after after I paid for an $800 saw.Had another chainsaw dropped off to repair and have waited a month + to find out they are $200 in and the original repair request hasnt been completed - in a saw that isnt worth $200.Had the new $800 Husqvarna a week before it failed.#in thier defense I lent this saw to a friend helping with derecho effort and cant guarantee gas was proper mix ratio.They said the saw is destroyed and is now a paperweight.Im now over $1000 in and a month and a half later and have two non-functional chainsaws.I was told I could get a new saw at cost and now it seems they are going back on that saying it must be a Husqvarna - which I wouldnt buy again after not helping me at all with the saw.This place is great at selling and terrible at everything else.

Great people to work with. Customer service was amazing. Looking to continue my business with this company.

Friendly people and good service.

Awesome guys. Great service. Tons of expertise!

These guys are top notch. The best customer service Ive received over the phone from any company ever. Not to mention their friendliness in person is the best and the most professional. They were adaptable and able to work with our problems with a quick turn around time for peak season service. Would definitely recommend to anyone!

They have gained a new customer. After the way I was treated at P and P Ill never go back there. Mobility has my service 100%. Im also going to tell all of my friends and family to go to them!

Excellent service and parts department. Knowledgeable/helpful staff with a good selection of equipment on hand.

A positive sales experience.

Just had a SNAFU and was genuinely impressed by all of the staff’s customer service and it made my day! I was wondering how it would go and now I will certainly be recommending them highly based on their professionalism and value! Thanks All! Krista, Kevin and Brandon!

Very friendly staff. Carry excellent products and have competitive pricing. I purchased a number of Echo units at the end of last season and have been very pleased with not only the equipment but the customer service I have received. Adam, one of the sales managers, is very knowledgeable of the various landscaping equipment that is sold at the location and gives honest opinions of the units in advance of purchasing. Will continue to bring my business to Mowbility and recommend other interested customers to check them out prior to any other competitors.

Great business to work with for all lawn tractor repair needs.

Great customer service!

Good service 👍 Ill be going back.

Charged 45 dollars to do nothing! Said they couldnt find parts for mower, took me 15 minutes to find parts online. Lazy and callus attitude. Do not recommend to anyone.

Great buying experience and Good pricing on equipment. Thanks guys

Ive had excellent sales and service support from this company every time that Ive needed them. 5 stars

If you want customer service dont go here. Took my tiller in for warranty work and never once received a phone call with an update. I have called every week for 3 weeks. 1st week was great just waiting on huskavarna to ok the work. 2nd week i called they said its approved and new gear box is on its way. Today I call to see if its ready and they say oh nobody called you they dont make a gear box and huskavarna is going to repurchase your tiller. I ask when I can expect a check and they reply We dont know, oh wait on the ticket here it says we need to send in the serial plate quality service and staff here super unhelpful in anyway

Excellent customer service, honest and friendly! Glad to have the Mowbility shop in our area.

I have been dealing with Mowbility since they opened and have been very happy with the staff, their products and they have great prices. They also sell Ego electric mowers, blowers, chain saws that are phenomenal!

Took my leaf blower there over 5 weeks ago. Called multiple times and today i called and spoke to, im pretty sure the manager. He tells me i am going to look into this personally and get back to you. Never heard from him!

Krista and the team were super knowledgeable and helpful. They handled setting up the warranties, fueling the machines, and training how to use it. Great products too! Neighbors are already asking to borrow my stuff

Always enjoy going here great customer service and support. Thank for what you all do.

They usually have the parts or they getem quick. Very friendly.

Every time I go in there Kevin is always really helpful and is always quick with getting the parts I need.

The lady that was working was kind enough to get out of her car and help us with what we needed before she left for the night. You dont find service like that very often.

Very very happy with Spartan Mower sold to me. So here I am 4 years later, and with the exception of the gas gauge, this mower has never had an issue. Ever. Highly recommend these guys for attention to their customers!

Amazing knollege. Girl friendly. Said I can always come back for free help and support...

Took a chainsaw in to find out what it cost to fix. Was told it would be cheaper to buy a new one. That even if it were put back together it wouldnt run. The machine was used before it was ever taken in. It cut out but still worked. So now, Ive got a chainsaw setting here gutted. Not impressed. Might wait to start drinking until after doors are locked or you go home. Unprofessional all the way around. You dont expect to get your equipment back in pieces, gutted. Non english speaking gentleman? My husband speaks perfect English. Actually very rude to say he doesnt. Concidering his english is perfect. Doors were not locked, nor was it after hrs, while they were drinking. Nice to know this is unexceptable for your store. Why should he get it back apart, when we took it in all together? Like I said above it worked, just cut out before he took it in. Terrible customer service.

I have a club cadet that I stripped the bolt trying to change blade...called pnp motors were they sell this brand and they said couldnt get me in for at least a week, called another place on 2nd they wouldnt work on it because it wasnt their brand, a couple other places wouldnt either....took it here they were done in 10 min and didnt even charge me. They will continue to have my business, plus they were all so nice

Piece of equipment was supposed to be repaired and ready for pickup. Couple days later I went to pick it up and its no where to be found. Was told theyd make some calls and let me know. That hasnt happened yet either. Terrible customer service. Despite what the owner says I used to be a customer of theirs and I live in Ankeny. Theyre so awful theyre trying to discredit my review.

They have or can get what you need! Great people

HARD ware rocks 👀 sawsplus more!!# Husky, Stilhs, too

Great place to do business very helpfull staff

Good service knowledgeable help

Great service, wonderful people and excellent mower.

Big echo sale today so picked up new pole saw. Ppt2620

Went well above reasonable expectation in solving a problem I was having with a mower tire. Excellent service!

Great customer service awesome people

Never have I felt so disrespected and unappreciated as a customer wheelers was not perfect but as an individual who has spent thousands with them they knew how to treat you like you were of importance

Excellent customer service!

Very unprofessional environment no urgency to greet or take care of the customer please take your money and warranty issues else where !

Easy transaction..

Service department did not have my mower ready when promised.

They treated my father badly not a good place at all

Mowers, weed workers, chain saws... New, used, repair, sharpening...

Great

Great place & service

Great service

I took a new Husqvarna power washer to them because it appeared as though the power washer was assembled incorrectly from the factory. They inspected the unit and concluded that it was indeed assembled correctly but that an updated part was not shown in the pictures in the manual. We expected to have to take out a warranty claim and (and for it to be free), but since no work was needed, no warranty claim was made, so we owed Mowbility $45 for the inspection after everything was said and done. They waved this fee however since we were under the impression that any costs would be covered by warranty. They could have gotten their $45 if they wanted to, but they chose to treat their customers right instead. Excellent service all around. I wouldnt hesitate to have Mowbility service my power washer in the future.