Favorite local hardware store, very organized. I can always find what I need and be out within minutes, no long lines like depot.
Great local hardware store. They have a really good selection of Hardware merchandise.its like a big box store without all of the inconvenience of a big box store I dont have to drive too far out of my way at all and I can find what Im looking for, one of the inconveniences of the big-box stores is to have workers act as if its a chore to help you find something.Not so here at this hardware store Friendly staff eager to help out.I need a brass connectors for a gas dryer they had them, when I went to The Big Box store they didnt have the ones I needed they were all out so I had to go to another one when I found this. I was really relieved as it is only one and a half miles from where I work
I seen a 9 year old kid working and helping customers while he didn’t know what he was doing, this is very unprofessional to let a child on the floor while customers are looking for average service!
Good selection, convenient, moderate pricing, good customer service. Could open a little earlier than 9am though.
Great place for plumbers, they always have the things you need for plumbing!
The place so organized and the workers are always trying to help plus I love the good rewards card it gives you points so you can get items for free the place haves everything you need!
Online hours says it closes 6 and I rushed there and got there at 5:38 and they were closed.
Please dont have a family member (thats like 15-17) working behind a counter if he doesnt know what hes doing...fyi
Great always awesome customer service you have no problem finding anything they will help you
Hardware is safe but Ill make it safely ☺️ they are worried about thiefs. Im worried about dieing, nobody with a mask 😷😷
Right around the corner from my house, so super convenient. Everyone who works there knows where everything is, so you dont have to search for the one person who knows the store. 95% of the time I walk out with what I need, and if I order something it comes in a week. Before AAA came to the neighborhood I had to drive up to Nine Mile for my hardware or (horrors!) Home Depot. A huge boon the the University District.
Good place to go besides home Depot
Very convenient, Great customer service & comparable prices.
Moz was awesome and helpful!!
Smells like old time hardware stores of my childhood. carries items that are hard to find in big box stores. great customer service. glad this store is here.
My go to hardware store! So much less stressful than Home Depot etc. I go here for home supplies and science project supplies for my students(middle school science and engineering teacher) I am never disappointed. The sales people and managers are always very welcoming and helpful. They always have everything I need. Prices are pretty comparable to other stores. If I do see a slightly higher price I honestly dont mind because of the convenience and customer service.
Worst customer service I’ve ever experienced. Came back to pay almost $400 for window repairs and was treated so poorly. Unorganized staff had me running from each end of the store carrying my child just to bring the ticket to the front. Terrible customer service, wouldn’t recommend
Replace glass and storm glass frames.
I was trying to do right and buy in Detroit. But, in addition to the fact that they are expensive, their customer service is poor. I really dont like spending money in a place where they POINT to where something is because they are too busy to help a customer. Not too mention, they were about to wait on some loud man when I had been standing, waiting for service. Wont be back.
Staff is poorly trained. Shelves are half empty. Its close and local but I wont go back. Not the store the previous owner had.
Great they always have what I need, very friendly and its very clean
The staff are wonderful and helpful. Always a pleasure coming here.
I dont patronize this wonderful neighborhood resource nearly as much as I should! Truly knowledgeable staff who love what theyre doing and care about the success of your project. I always find what I need and learn new things as well. A refreshing alternative to the big box stores.
Overpriced ripoff.
Clean and organized store managed by wonderful and knowledgeable staff! Never thought a small hardware store stock so much merchandise and provide so many services that clearly competes with larger hardware depots. Love the collection and the prices and certainly appreciate the excellent customer service I received.
My e perience st true value was good, the eorkers their are friendly and they will help you find something if you need it. Great prices!!
Very clean and well organized hardware store. The staff greets customers and are eager to help you find the things you need. The store is obviously very well managed and the pride shows in its appearance and inventory.
I stopped in the store for a quick purchase and found that I needed additional items. Brittney was very knowledgeable, helpful, and pleasant. If you are looking for a hardware store, I would definitely suggest them!
I was impressed by how warmly I was greeted when I stopped at the Livernois store. The salesperson who waited on me was extremely helpful. Such personalized service is rare. This store is now my hardware store of choice, and I will encourage my neighbors and friends to patronize this wonderful community asset.
Very helpful staff
Sale people are very nice and help, cashiers are very friendly!... I just feel welcome every time I do business with them!
Best hardware store in the city, very clean and the sales people are very helpful. one of the guys, Alex, helped me with paint, keys, and repairing my windows. He is very knowledgable and has a very nice welcoming smile. go to the store if you have any hardware questions
Ive always had a good experience at that True Value Hardware I love going there its so convenient
AAA True Value staff was very helpful and took the time to assist.
My experience their have always been positive great help, people, will always keep me comming back
I went for carpet shampooer after I checked other stores. Thankfully they had it. The cashier was very helpful. I hate that I did notice her name
Excellent staff and service!!!
Very knowledgeable, and friendly. Close to home with comparable prices to the bigger stores. I prefer to go into this store because they are closer, the prices are good, and they always have what I need.
MONDAY-FRIDAY 9-7 SATURDAY 9-6 SUNDAY 10-5, PLEASE GOOGLE, CHANGE THE HOURS, THANK-YOU
Expensive!
The store assistants are always knowledgeable, helpful and patient. This store provides basically everything I need.Glad they moved into the neighbor.
Everyone were very knowledgeable and helpful I was very satisfied and I will come again and recommend them to someone else
Very good experience and very helpful, my first time visiting the store, customer service was great, thank you!!!
This Place is great! You can always find help and walk out with what you need.
Excellent customer service....Stocked with all the basics...On Livernois..nearby
There is personalized help compared to the big stores like Hone Depot
Very good hardware store, well stocked and good prices. Most items are less than dig box stores
Always have what you need and excellent customer service.
Courteous service
This hardware store typically has what I need. May not be as cheap as home depot but my time is valuable and its close proximity to my house more than makes up for any price differential.
All the staff very friendly and very knowledgeable.
Convenient place and it has so much!
I love this place
Favorite to the local
Great place
Service excellent customer service
I would rather go here than home depot, even though they are smaller, I always find what I want. Plus, I can order online and pick up at the store.
Every time I’ve been to this LHS I have had stellar service. They carry all the necessities and are close to home!
Associates were pleasant & efficient.
FOUND EXACTLY WHAT EYE NEEDED.
Ok
Well stocked and friendly, helpful staff!
One of the best Hardware Stores in the D!
Owner has raised all prices because of recent new occupants in the Sherwood Forest/University District neighbors...
Associates are knowledgable, helpful and friendly
They are attentive to your needs
Wonderful friendly staff
Always helpful great service!!!
Great very helpful
Very nice store
Great service!!!😊
Great place
Very nice
Got no help while shopping 😒😒
Nice store
Great help
Love this hardware