Dropped my car off for an oil leak and check engine light, however, other than that the car ran perfect. They had the car for a week, and then told us that it was done. Paid $2000 and drove it off the lot. The check engine light was still on and was told to drive it for 30 miles. However, after 5 miles the car was having a hard time driving and starting and started making horrible sounds... turned around immediately to check it back in. They avoided me for awhile then Jason Doyle who was overseeing my service called me and asked if I had an extended warranty and said it didn’t look good. Said they were still diagnosing but looked like it needed a new engine. Said it was possible it was caused by not putting oil back in the pan after changing it out or something during the repair, but assured me he’d keep investigating. Waited the weekend, then called back numerous times for an update but was avoided entirely. After spending half an hour calling the manager and leaving messages he called me back. Said he would look into it and call me back in 20 minutes. Waited 4 hours and drove to the dealership when I got off work. Was told that as of that Friday ( 2 days after the call from Jason) the people working on my car no longer worked there so there was no way of proving anything. My car was paid off 4 weeks ago and 1 week later I took it in for these minor repairs, now they are telling me after paying them $2000 my car needs a new engine. I have great service records, it was their doing that caused these problems but conveniently their workers no longer work there 2 days after. They have had my car for 3 weeks

Jason in the service department at Mercedes Benz of Draper does a great job I drive 40 miles to go to draper I could go to other dealership closer but they dont take care of you the way Jason does at Mercedes Benz a Draper he is honest fair and always straightforward an older lady of my age really appreciates that. The dealership in Farmington always seems to take advantage of folks especially the elderly. Its worth the drive to be taken care of honestly, Thank you so much JASON.

Wonderful experience Rich Ligeza was hard working, honest, thorough and VERY easy to work with. Steve in finance was also awesome and worked hard to ensure we had the very best overall deal and financing possible. I honestly never thought I would ever be purchasing a car like this and everyone at the dealership made this an excellent experience. If you’re in the market for a new or used Mercedes this is the place!!

Taylor Bice was outstanding throughout the entire process of purchasing a new car. Incredibly personable and knowledgeable, especially with his years of experience as a service advisor before joining sales. He took care of everything, and made the process effortless and enjoyable. It was greatly appreciated. Look forward to working with him again!

I needed to get a new windshield for my Mercedes-Benz E 300. Jason and the rest of the Mercedes Team were very professional, honest and polite in every way. I have always had great experiences with the professionals at the Mercedes-Benz of Draper. Thank you for giving me such great service.

Looked at a car with Mike Allred he was well informed, patient with my schedule and all my questions. He wasn’t pushy and it was up front pricing and a straight forward approach. The car and he were ready when we arrived at the appointment to test drive the car which was awesome I hate waiting around at car lots. If you need help make sure to ask for Mike.. thanks for the refreshing experience

Kurt and team made the purchase of my vehicle quick and effortless., I made an inquiry online and was able to swing by the dealership to sign the docs and be on my way. I’ve dealt with other dealerships that keep you there all day… not these guys they had everything ready for me when I got into town, I’ll send all my friends and family their way! Thanks again!

We bought a used 2018 Volvo XC90 from Jim Gibbs at the Mercedes Draper dealership. My wife wanted to look at the used Volvo as they have a pretty good inventory when other dealerships seem to not. Jim was incredible to work with, bent over backwards to get us on a test drive, showed us the benefits over the new market, and has a great last name to boot!

Really appreciated Chris in the service department. He was very helpful with the questions I had. Wonderful staff!

We have bought six cars over the years from Larry Taylor, He’s awesome and makes the experience easy and carefree. Thank you so much

I just purchased my 3rd vehicle from Larry, here at Mercedes-Benz of Draper. Larry was awesome. He really takes care of you. He is old school in every way. He treats you the way you should be treated. Ive been in sales for 50 years and this is a dying art. Larry has it mastered it. I will probably buy another Mercedes in the next 2 to 3 years, Larry better still be around then.

Highly recommend they know how to treat customers, I was able to drove the same day my Mercedes. They wait for me late to come sign my Papers cause I was working all day.

Another great buying experience at the Draper facility. Great things always happen when I take my car in for service. Jason is by far the best service rep I have ever worked with. Communication is key. He has this mastered.

In the past we have had less than pleasurable experience with Mercedes. However with our latest car service the service manager Jason Doyle went above and beyond to help us with our service issue. He was extremely helpful in getting our Sprinter van up and running again. Thank you, Jason for your help and support. If it wasnt for your involvement we would be dumping our Mercedes never to own another one again.

Jordan is the best! He helps me every time I come in and always gets my car done super fast. You can tell he really cares about his clients. He’s awesome!

Bought a Ford Edge from this dealership. Grey was my salesperson. He was wonderful to work with. Answered all my questions. And was very friendly to talk to. Solid guy.

Best customer service ever! Brent will treat you right if you buy a car from him at Mercedes-Benz of Draper… thanks again!

Requested info late on Friday, I was emailed immediately. Came in on Saturday and secured the deal. Rich Ligeza was very thorough and took care of me. If you’re looking for no hassle and to be treated respectfully, go see Rich and he’ll take care of your needs.

Konnor Finn is always making sure you are taken care of, and he makes every experience with him a great one. Highly recommend doing business with this guy!

I have moved here from Florida, ever since I have been using this dealership I have noticed how unique and awesome they are compared to most. Jason Doyle has consistently taken good care of me and I recommend choosing him if you have the option to. Great service, great staff.

We have work with Larry Taylor for years and he has always went out of his way to make sure we were happy and taken care of.

I love my Mercedes and the service tou provide. I was disappointed in two ways with this service experience.First, it was difficult to schedule an appointment. The first available time was three weeks away. The secretary who made the appointment had no concern nor apparent flexibility with my request for a sooner time. It was just “take it or leave it, but I’m busy so hurry up.”Second, I really like Jordan Hansen but was disappointed by his deception to charge me for my next future service. When I ask at the initial drop off, I was told it was just part of this bill and was an incentive to return. However, when I saw the final bill, the future charge was clearly delineated and could have been easily deleted. I fully intend to return in the future, but don’t like having you hold my money in the interim

Excellent service. Nice clean facility. Personnel are awesome

Jason Doyle- is the only service writer whom continually keeps me posted. No matter how small the detail Jason will let me know. Texts, emails and phone calls. He even informs me on his days off-He always looks for the best, most affordable option to solve my needs- I collect cars- He is a rarity indeed!!!

I had the pleasure of working with Jordan. He was informative, honest, and always available when I called. I have never had better service anywhere else. Thank you Mercedes and a very special thanks to Jordan for all your hard work.

I came in for a bigger vehicle and Anthony assisted me. He was so very helpful, kind, patient, and so very professional! We ended up finding my dream car and I couldn’t be happier. He walked me through the entire car and showed me all the bells and whistles which was a first. I have bought 3 vehicles from the Draper dealership and this last time was the first time I feel like I had a true Mercedes experience! Anthony went above and beyond making sure everything was perfect for me. Thank you so very much.

Our purchase experience was excellent, as we were dealing with grown-ups every step of the way. It was a low stress and comfortable transaction, with a good car at a good price. Recommended!Kurt and Brent were pros.

Taylor has always been one of the best and top notch service. Also had an opportunity to work with Cory. He did a great job of follow up. Love my car and they both made my experience a good one.

Konnor is super helpful and the hardest worker I know. Always willing to go out of his way to help a customer and make sure things get done correctly.

Mercedes Benz (draper) has been absolutely amazing to work with. They are fast and efficient. I have worked with Jason since I moved to Utah and he has gone above and beyond to make sure everything has gone smoothly for me every time I go.

Great dealership. Glad I live so close. Every time we go there Jason takes great care of us. Very happy with the way they take care of things.

I was only traveling through when a deer crashed into my vehicle. I needed another vehicle and the folks at Mercedes-Benz of Draper were very helpful in finding me a very good used truck. I am happy with the service that was provided me during my unexpected need. Thank you.

I normally don’t leave reviews, but after getting the level of customer service that I did getting my car service. I feel like it is the least that I can do. First off my service technician, Jordan I believe was very helpful, thorough, and met all of my needs. I had very oddly specific questions and he never skipped a beat. This is how car service customer care should be! Five stars to Jordan for all of his help during the process and catering to my needs. I doubt i will ever go anywhere else to get my car worked on. Thank you Mercedes Benz of draper you now have a customer for life.

They took such good care of me! Even gave me a cute red Mercedes loaner car!! Jason was awesome!!!

After a disappointing visit to another Mercedes dealership, my wife and I decided to try Mercedes-Benz of Draper. All I can say is WOW! They hit it out of the park! Brent Lloyd was our salesperson, and he was awesome! He listened to what we wanted and asked all the right questions. He paid attention to us all the way through the process. He was great, and we bought TWO cars because of the service we received. The entire experience was 5 star! If youre looking for a great car, head to Mercedes-Benz of Draper and ask for Brent. Hell take care of you!

Chris in the service dept, it was a pleasure speaking with you thank you for putting my mind at ease.

Came here to get a diagnosis, waited over 5 hours and got told they couldn’t find the issue. However still got charged 230$ for them to look at it. Waste of 5 hours AND money. Don’t come here. Go to Mercedes-Benz Of Salt Lake City. It’s pricier but they get you taken care of. This shop failed to have me taken care of.

Jordan has helped me each time I’ve been in and is always outstanding to deal with, he goes above and beyond to make sure everything we need is taken care of. It nice to have such great service when you don’t get it very often these days!! He deserves a raise !

I worked with Grey Chikd recently to buy a GLA. I will never work with anyone else! New the answers to all my questions and handled everything fairly!

Brent was a super sales rep. Very honest and respectful of our time. Highly recommend the dealer and especially Brent!!!!!! I was in the business for many many years and I’m pretty critical of dealers but these guys are great!

Rick Windmiller, the Sprinter Sales Manager, was incredible to work with. There are countless ways to configure a Sprinter and Rick is knowledgeable, patient, and quick to respond to questions. We called two Sprinter dealers in-state, OR, and got the impression they would have no trouble selling the vehicle, so were not especially helpful.Rick also has a line of buyers out the door but approached the sale as if he didn’t. Very positive experience, he went the extra mile every time, and keep in mind, it takes months to order and receive a new Sprinter. Rick was available for us every step of the way.

Ive had my car serviced at this location a couple of times now and Im massively impressed. Gage Stanton has always gone above and beyond to make sure that everything is taken care of. (All of the service reps have been amazing as well.) The sales staff is attentive and always making sure that youre taken care of as well. Shout out to Brent Lloyd for always checking in and making sure that things are going smoothly. Ive definitely always received the 5 star treatment and couldnt be happier!

Our sales person was Grey! He was beyond friendly and understanding of our needs. We honestly have never had a good experience with sales with dealerships. The whole team went above and beyond to help us trade in our vehicle and get something new. They gave us a super great price for our trade in too! I do not think I will ever go somewhere else. Thanks Grey! -Victoria Hamilton

I just had to share the experience I had with this dealership, particularly with salesman, Anthony. I have been shopping for months for the perfect used Toyota Sequoia and it finally came up here. Unfortunately,  I live out of state. It took a lot of faith to trust that I could buy a one way flight and drive a used car five hours home, by myself.  Women especially have not historically been treated well in the past when buying a used car. But Anthony and everyone at Mercedes Benz of Draper made the entire process seamless and comfortable.  They calmed my fears, picked me up at the airport, walked me through the vehicle and answered all the questions I had. They had me out the door and on the road in about an hour.  WITH snacks and beverages. They even wanted me to text them to make sure I made it home safely!  I got the royal treatment here even though I wasnt buying a MB. The experience was just as if I had. Thanks guys, for making a girl feel safe and comfortable.  Anthony,  you were like an old friend and it was an honor to work with you.

Great service with salesperson Corey. Very knowledgeable, and very passionate about the cars he sells. Will recommend to everyone, five stars!!

Brent Lloyd is someone Ive interacted with over the years and have never regretted it. Ill go to whatever dealership hes at because I know that my wants/ needs will be taken into account. You wont regret seeing him!!!

Third car me and my husband have bought from Larry at Mercedes-Benz of Draper. He found me my convertible which I Love. He has been great to work with, answers all our questions. Definitely would work with him again.

Larry (Taylor, I believe) was incredibly helpful. It was difficult with how low their inventory is currently at their dealership. However, Larry was great in helping me understand the issues they are facing and incredibly helpful in setting me up for my future purchase - thank you!

We bought a used Jeep from this dealer with the salesman Taylor Bice. Taylor went above and beyond to make sure we knew the exact condition of the Jeep we were driving three hours to look out. We had previously been miss lead by other dealers on vehicles we went to look at but Taylor was very upfront with us. I so appreciated his extra effort and his honesty. Once we were home we found the spare tire rack was broken so I contacted Taylor. At no extra cost to us he shipped us a new bracket. If you are considering buying a vehicle at this dealer I highly recommend Taylor. If I could give Taylor more than 5 stars I would. Taylor was by far the best salesman I have ever dealt with.

On the day we purchased our vehicle we were unable to arrive at the dealership until about 7:00pm. In spite of that we were treated as if the salesman, (Mike Allred) had all the time in the world. He was so kind and accommodating. As we drove away that night we not only did so with a new car but with new friends. We recommend the Draper location to all looking for a quality experience.

Taylor the sales guy was the best I have ever talked with. Very knowledgeable and honest about everything. He had previously worked in services so he knew the car I was interested in inside and outside. I will always ask for Taylors help with any of my Mercedes needs.

Mark was extremely helpful in assisting with the purchase of my dream car. Overall from order to delivery, the process was great. During several visits to the facility to check on the progress, I always was greeted respectfully and promptly by all the staff.Mark and his team made the experience of achieving this goal nothing short of spectacular.

Ironically I was the first customer at the Draper dealership, I believe within two days of opening. Corey helped me with my dream getting a new white Mercedes. The customer service of the entire team as well as Corey’s attention to detail and flexibility was outstanding. They have always been very professional for each service visit and they’ve continued to smile, even with my sporadic random questions.I’m back three and half years later to do business with them again. Corey is still providing service to the nines as well as Paul and his team. I can’t say enough about the wonderful customer service I’ve received. I wouldn’t buy a Mercedes anywhere else!I’ve purchased cars from multiple dealerships and have always had a lack of response weeks after the purchase. I’ve been here over three years and this group is solid.Cleanliness, customer satisfaction, and genuine care for the customer is always on point at this facility!

Flew in to pick up my vehicle from Michigan. Brent came to pick me up on his off day and take care of me while his partner was on vacation. Very good working relationship amongst sales consultants and it shows with the service that their clients receive.

Recently purchased my second SUV with Mercedes of Draper and both times were amazing. Steve Z and Larry took care of every detail of my new car purchase and make it an awesome experience. I would definitely use them again. When it comes to getting my car serviced Jordan is excellent at keeping me informed on the process and what to expect while my car is being worked on. Konnor always welcomes me with a great smile and makes me feel like I’ll be taken care of. Thank you Mercedes of Draper for exceptional service!

Grey was amazing to work with and understood our requests. The process was stress free and pleasant. I highly recommend Grey and this dealership.

Jordan, the service advisor helped us out a ton by doing our yearly registration. He is such a nice, calm, honest, straightforward person. I would recommend him to any of our friends and would always go back to him again and again!

Every time I have come in for service, I have met with Jason. He goes beyond the expectations of a service manager. Jason is very thorough and Knowledgeable and his follow up is exceptional.

I brought my car in due to my brake pump going out, And had the best service experience from the beginning to the end. Thankyou Jason for taking care of me and my car....your good service is greatly appreciated!

I was in a wreck on I-15 after a pickup truck in front of me lost his load. I needed a new tire and wheel alignment, and Jason Doyle in Service at Mercedes-Benz of Draper helped me tremendously. He got my tire replaced very quickly and my car back running so I could get back to work. Thanks Jason!

My mom needed help finding the perfect car and Anthony did a great job getting the right one for her at a good price. In these times with the chip shortage, its been hard to find a car, but Anthony helped her track down one with all the features she needed. I always tell my friends who are looking for a car to go to MB Draper first and ask for Anthony.

What great customer service! After purchasing my last Mercedes, the Me-Connect feature was inoperable. Scott Maybe from Mercedes Benz of Draper stayed focused on the issues and after going through several layers of Mercedes technical staff was able to restore the service. Scott worked with Mercedes Corporate and St. George Mercedes (where I live) to fix the problem. Thank you for all your effort Scott.....even on your day off!John R. SmithSt. George, Utah

We have two Benz vehicles and have had both maintenance and other services at Draper since moving to Utah. Prompt reliable service. Jason Doyle and the service department are awesome!

Purchased a quality used car. Brent Lloyd, the salesman, was awesome to work with. Steve Davis was the finance guy and was also extremely helpful. I would highly recommend this dealership.

My experience at Mercedes was easy and non stressful! The employee that help me was Jordan Hansen. He was easy to talk to and great at his job. thank you ! I will definitely be coming back!

Jason Doyle took awesome car of me and my vehicle.

Rich is the best. He is always courteous and very professional. This is the third vehicle that I’ve purchased from him ! I will keep coming back.

Jordan Hansen knows how to take care of me. Had an issue and he had it solved right away. Great service thanks

Taylor was amazing and awesome to work with. So knowledgeable and down to earth! Love my new beautiful GLC-Coupe!

I can only share my experience with the service department. I did not purchase my Mercedes in Draper. I scheduled my first annual maintenance a few weeks ago and dropped off my car yesterday morning at 8:30. When we first arrived and entered the building, no one acknowledged us. It was starting to get awkward until one of the guys from the back finally approached us. He went over what we needed and we left. After 3pm, I texted the assigned individual who the apt was assign to. No reply. We called after 4pm. And left a message. No call back. When I looked up the hours, it showed the service dept closed at 6pm. So we drove there around 5pm to pick up the car. When we got there, we found out that our car was never worked on. He told us that they were days behind and he has over 30 individuals to call back. I am not clear if they were planning on keeping the car overnight or for days??? This is the worst communication and customer service I have ever received in any dealership. The assigned individual was extremely unprofessional when we asked why he didnt just explain it prior so we could have rescheduled. If the dealership is days behind, why dont you contact your customers in advance to reschedule or let them know what to expect. Ill be submitting a complaint to Mercedes USA as well.

Unreal experience - Taylor Bice was our sales guy. He met and exceeded every expectation we had. So much so that we went back after the G-Wagon and bought a GLS63 the next month. Unparalleled experience with exceptional staff!

I’ve bought a few cars and found that this dealership is the best I’ve been to! My sales rep Rich Ligeza is helpful, professional and went out of his way to help me feel secure in my purchase! His communication skills are top notch, he always got right back to me, listened and heard what I was feeling and wanted in my new car! The Maintenance department in Mercedes Benz of Draper took extremely good care of my last car! I am looking forward to them doing the same with the new car! The finance man didn’t try to talk me into anything I didn’t want or could not afford! I highly recommend this dealership as a whole to anyone who is looking for their first Mercedes to getting their next one! They took good care of me! And ladies that is difficult to find in car dealerships!

I had a fantastic experience at Mercedes! Rick was very knowledgeable and great to work with. I never felt pressured into anything.

Mike was very knowledgeable and more then happy to answer any questions we had, explained everything very well. Highly recommend him to anybody looking for a new car.

We worked with Rich L. and he was very knowledgeable and very helpful in the process of purchasing our dream vehicle! I definitely recommend Mercedes Draper. The entire staff was super friendly and accommodating! Thanks so much Mercedes Draper.

Best service for a dealership! Trust these guys to get things done. Always nice and helpful.

Top notch car buying experience! We worked closely with Anthony to order the car of our dreams nearly 6-months ago and 2 days ago we drove it home! We had excellent communication through the entire process. The manufacturing delay due to COVID was a bummer but it was certainly worth the wait. The car is beautiful! We have worked with several other luxury car dealerships but Mercedes of Draper has by far been our best experience! Thank you!

We worked with Jim and he was great. We felt no pressure to buy. He walked us through our car and explained all the features. We also had a great experience with your finance man, Danny. I’m hoping a used car comes in that will work for my daughter because our experience was so good.

Just wanted to take a moment to thank Taylor Bice. I originally checked in with the dealership about a used C300. Within a matter of a few hours, the car had sold but Taylor told me about an E350 that was available. It was a little more money than I had budgeted so I wasnt sure that a deal could be made.Within a couple of days, we worked out a generous number for my trade, the financing (Danny Brown was amazing) and a warranty - all at a payment that made sense for me.Taylor was with me whole way even working on our deal on his day off. I also appreciated the time he took training me about the features on my E Class. The salesperson at another Mercedes dealership 3 years ago basically just handed me the keys and sent me on my way.I love my new 2014 E350. I will definitely recommend MB of Draper to other lovers of Mercedes automobiles and, particularly, Taylor (and Danny, too).

We came in super late a few days ago to check out a vehicle. Scott Mabey greeted us right off the bat, got me keys to the vehicle we wanted to check out and we bought it! Super personable, friendly, and although I knew I was keeping him late he was super patient with us and kind. Top marks for Scott, Steve Davis and the entire Mercedes Benz team.Thanks again guys, you made a family of 6’s day especially smooth and easy! It’s been a week since then and we are in love with our New MB!Thanks!

Very friendly and gentle peopleThey are expert and literally taking care of u.I worked with Jason and he was fantastic

Just drove off with the best deal on a GLE350. Scott is the best. Go see him.

I dealt with Mike who went above and beyond to make sure I was in the car I wanted and the way I wanted it. Everyone was so polite and friendly. Can’t beat the Mercedes dealership! Best service hands down. I highly recommend. I would do it all over again in a heartbeat. Thank you Mike!

My car was given back to me dirty. They couldn’t locate it. I waited way too long to get it. The office people were polite and courteous, but for the prices they charge they should be more efficient. When I got the car back I still have to schedule another appointment! My first experience was a very good!

Every time I get my car serviced I look forward to working with Jordan. Every experience I’ve had with him he goes above and beyond to get my questions answered and provide exceptional service. I recommend this dealership because of him!

Chris B in the service department answered my questions with ease. He is also easy on the eyes

Chris in service is the guy to go to! He is kind, respectful and gets the job done! If you need anything checked out he knows his stuff!

Thanks Chris from Benz.You provide excellent, outstanding and professional service. You are always courteous and willing to answer any questions about my car. You go above any beyond, thank you! You make me love my BENZ even more!

Me and my husband have been looking into getting a car for a while, and we never really considered getting a Mercedes. Well, the other day we decided to go in and just take a look at one thatd be in our price range. Brent was our salesman, and he was REALLY helpful! We got one in our price range, and he was a really good listener as to what we needed. I would definitely recommend checking them out!

The Sprinter service staff is amazing and exceeded every expectation. The service team helped us when we were in a pinch and I am eternally grateful for their help. Konner was clear with communication and timelines to help us contingency plan while our van was being repaired. If there were 10 stars to give, then I would give the team a 10!!! Thank you to the entire Sprinter team in Draper!

Chris in service is the epitome of customer service, professionalism & product knowledge. Always greets my family & I with a big smile & is genuinely interested on knowing how we are doing, even before we get down to talking about why we are visiting the service dept. Thank you for all you Chris & see you on our next visit!

Terrible service. When you buy a Mercedes, you think the service would be better. We have had multiple times of poor service from this dealership. I would go somewhere else, but Mercedes repairs are unique and it is difficult to go somewhere else. I was at a book club today and mentioned what a headache dealing with service has been and immediately four women agreed enthusiastically. One said they sold their Mercedes just because the service was so poor. I will share just four of numerous experiences.1. I ran out of gas on the freeway. Our Sprinter van is diesel. I had heard that there may be something different you need to do if you run out of gas with a diesel. I called and asked if I would damage the car if I just put gas in it. I was told that no one could answer that simple question, but that they would make sure to call me back within 24 hours. Not helpful.2. The seal on our overhead air conditioning unit was leaking. We had it fixed. The car was there for a week (too long, inconsiderate, and unnecessary). Soon after, we noticed that the unit was still slightly leaking if driving in the rain, but I couldnt leave my car again for a week and didnt do anything about it. It has now been 20 months. I had to drive over a couple of days during a large rainstorm and a significant amount of water was coming in. I decided it needed to be fixed and they said since the initial repair was done under warranty, they wouldnt redo this one without me paying for it. $1100. A leaky seal has nothing to do with the driver and they should want to stand behind their work for longer than 20 months. I would be ashamed of the that quality of work.3. They do not stick to timelines and are very difficult to get in touch with. I can only talk to our service man. If he is unavailable, I cant get simple answers from anyone else such as Will my car be done today or do I need to make other arrangements for carpool?4. We have had additional parts damaged during a repair. The buttons on our steering wheel werent working. We watched a movie and used the media console on the way up. When we picked it up, the media console was no longer working and now has a large scratch across the screen.We love our Sprinter Van, but the service is horrific.

We purchased our 4x4 Sprinter thru MB Draper. Brent was easy to work with from day one. We had to wait for months due to Mercedes doing limited runs on these vehicles. We were updated along the entire process and the vehicle was ready on time. They even delivered it to our upfitter in town. Excellent service and everything was straight forward and easy.

Had a delightful experience working with Brent Lloyd during the purchase of our new car. I felt very comfortable during the whole process and am a very happy customer!

Rick W was great to work with! This purchase was for a work vehicle and he was amazing to work with and gave me a good price.

We had a terrific experience from start to finish! Scott was knowledgeable and friendly and helped us with all the answers we needed. Would highly recommend Scott, Steve and anyone in service!

I recently made my third purchase from MB of Draper and I could not be happier. The level of professionalism and service is second to none! Both Ainsley and Jim took great care of me and found the vehicle I have been looking for. If you are wanting a new or used car purchase I highly recommend visiting Mercedes Benz of Draper. Ask for Ainsley or Jim and tell them I sent you!

Fantastic car buying experience! Scott & team were very thorough and their attention to detail was spot on. This is the level of service you deserve when purchasing your dream car!

Had a wonderful experience with Brent, he was laid back and didn’t pressure us at all. He spent a lot of time explaining the features in many vehicles. The trade in process was painless and we ended up getting a nice Benz! Thanks Brent.

One of the worst experiences we’ve ever had. We buy 10 to 12 new vehicles a year and several in just the last few months from Larry H Miller group and this place wouldn’t even let us test drive a new Mercedes van because we’re not willing to pay $5000 over retail. To suggest a customer has to agree to $5000 over retail or they can’t even drive the vehicle at all is absolutely asinine. This is the last bad experience we will ever have with Larry H Miller, we’re pulling all upcoming vehicles from Larry Miller and we won’t be back. I’m actually angry I bought any vehicles this year from them, I wish I could get a refund. The salesman was so focused on the one sell of today he cost them all future sales from our companies.