This Sears store closed years ago and in March 2021 is being used as a mass Covid19 vaccination site. No drive throughThe lines are orderly and the process streamlined

This is a mass COVID vaccination site now. People here are super friendly and make you feel safe. Tons of parking spaces too. Kudos to all who work here!!!

Received my 1st Pfizer covid vaccine. The line moved very quickly. Very organized! Great people working here.

This is a Covid-19 vaccination location. It was smooth and easy. They were very professional, friendly and organized.

Sears is closed. Its now a large covid testing and vaccination site. Got my two vaccines here. Its a very efficient operation. In and out in about 45 minutes

Sears is closed and has been converted to the CDC covid-19 vaccination center lots of good people doing good work here and making things as quick and as efficient as possible! Awesome experience during a terrible time!

I got my Covid-19 vaccination today and it was seemless. Friendly service, fast, no pain, no side effects.

Empty store. Went for Covid 2nd dose vaccine. Excellent speed and coordination. Great job Gwinnett!!!

Come on Google! It hasnt been a Sears in months! 🤣It was converted two months ago to the Gwinnett County Covid mass vaccination site. I went for my first Pfizer shot and despite the many other people getting theirs it went very smoothly!

This place has been converted into a Covid Vaccination zone.. quick and friendly experience.

This place is most definitely closed. This is no longer a Sears, but a COVID vaccine site. It has a very airport security line feel to it. Come for the vaccines, stay for the Demogorgons.

No longer a Sears. I received my 2 covid19 vaccines here and they are truly efficient.

Gwinnett county has converted the former Sears store into a COVID-19 vaccination center. I received a shot here today. It was the most organized and comfortable process I have experienced. This is the best site to get vaccinated.

Old Sears make good vaccination siteat gwinnett place mall.

This was my COVID-19 vaccine place. it was busy, but their service was fast and very organized.

This is no longer a sears store. It is the location of the covid 19 vacination site for Gwinnett, Rockdale and Newton Counties.

This sears is closed now. It is one of Gwinnett countys COVID19 vaccination site right now.

Covid shot experience wasnt bad at all.

Got my 2nd Vaccine dose at the old Sears store at Gwinnett Place Mall.

The store has closed down. But they are using the space for vaccination.

This Sears store already permanent closed. NowIt is a Covic-19 Vaccinate site.

Great place to get a Covid shot 💉

Store closed. Now being used for COVID-19 vaccination sight.

This is no longer a Sears store. It has been closed a while and is currently being used for covid vaccines.

Sears is a great place to get vaccinated !

Sears at Gwinnett Place is permanently closed and has been for the past year.

Now a vaccination hall and my wife and I say they have what we WANT!!In two weeks we should have immunity!

Decent product & sales, the cashiers take forever to do anything - its like they purposefully make everything super slow... the time I spent waiting in the cashiers line is much longer then how much I spent at the DMV. Perfect place to go if you enjoy waiting in a really short line for eternity.Making separate lines for purchase and another line dedicated for returns and what not would help a lot!

Got both of my Pfizer shots there.

Well organized for shots

Now a Covid vaccination site

Ordered online for in store payment. Went to get my item. The computer at the pickup area was able to find my order but it cant up as not paid for but I couldnt pay at the kiosk. The guy in the pickup area told me to go downstairs to pay for it. The escalator is out of order so elevator is the only way up and down. Get to the register to pay and told the cashier that I placed an online order for in store payment. She had no clue what to do so she got the manager. Had to explain to the manager that I had to pay and she didnt understand at first. Finally she used my salescheck number to try to look up my order but she couldnt get it to come up. She called the store manager to get some help and she couldnt find the order either. Finally they typed in the UPC for each item to ring it up. Items did not ring up at the right price so she had to correct each item. Then the computer froze up so she had to start over from the beginning typing in each item and correcting the price.

COVID SHOT FACILITY

Is it any wonder why Sears is going out of business. I call the store; the automated voice says Say the name of your dept. I say the dept. 3 times; it never recognizes it. And then it hangs up on me and says try again later. I immediately call back and say shoes just so I can someone on the line. Guess what? Nobody answers and it goes to an answering machine. Hello 1980s! Weve missed you so much! =oD

Sears did not allow an exchange. I wanted to exchange an item I purchased 41 days ago. I understood I could not return it since it was more than 30 days. However, thought they would have let me exchange it for something else or give me a store credit. I had my receipt and the tags and never wore it.

Went to buy lawn mover and some trimmer, being first timer was so much confused and didnt know anything about this. but their staff was so professional, he asked all details about my lawn and show me all different mower with all positive ans negative features.Baught something value for money and easy to use..

Quick vaccination

I used to shop there in the past but its lacking quality and value nowadays. I cant even recall the last time I visited any Sears but I cant find anything

If you want exclusive access to Starcourt Mall ( Stranger Things) go to the lower level of the mall. Sears is a great access point!

Vaccine went well

Poor sears my how the mighty giant has fallen. The once unstoppable retail titan is now the ruins of whats left of the retail equlvelent of the Roman empire. Why even the corporate building in Atlanta is now the Ponce city market. Let this be a lesson to all future leaders of countries and businesses apathy and failure to adapt with the times no matter the size of your empire will lead you to ruin an famine. Also allowing your quality to slip in order to save on your end will lose you a valuble market of people who always returned to you because you had a great product. Sears is the perfect modern example of this.

Sears is no longer at this location

Horrendous service, dirty and almost DMV like atmosphere, and to top if off; the vending machines dont work. Thank god Sears is not going to exist in a decade. Good riddance. Took an HOUR to find a register that was open and to actually purchase the one thing I came for. This store (and this mall) cant get demolished soon enough.

I hate this store company and website because my dad ordered a fridge and it still hasnt arrived and when my dad called the company the employees were being very rude and they werent answering the question correctly (rude). When my dad asked for a refund, the refund came after 2 months after we have had ordered the fridge.

Great deals/prices. i love the greek columns/greek architecture at this store

My wife fell on their floor. they didnt help her up or offered first aid. they waited until I got there. I asked to fill out a report. wrong thing to do. it was worse then trying to get a bill through Congress. they took info down and were leaving without giving is any info. as to what was the next. they were bothered when I asked questions. wanted to purchase something and I had to ask a manager a question about the item I was purchasing. She rolled her eyes at me. no wonder they are closing. Do not go to this Sears.

Quality is excellent awesome prices GREAT DAY we love Sears

Great deals but hard to find customer service

Nice customer service, appliance sales staff very professional

Love Sears. Such a shame its apparently closing.

This store sucks with communication. I went in and purchased 3 appliances, a kenwore elite side by side stainless steel fridge, matching range and over the range microwave. Totaled $2600. They took the filter out the fridge before delivery to Make me purchase 1, even though I brought a floor model which had it in there already. The delivery guys had an attitude because the delivery time I needed was for the evening but they wanted to deliver it at 7am in the morning. The microwave bulb was not included and now they discontinued selling the bulbs for a microwave they sold me last week. The store manager was no help he never called me back and was dodging my calls. So I went up there after someone told me he was off for tge day. To my surprise he was at work and I made him pull a water filter out of another floor model that fits mine.

Its true, literally the worst customer service Ive had in a retail establishment. Stood in line for twenty minutes because the manager refused to open additional registers while a poorly trained associate fumbled with handling transactions alone. A single register open for the entire first floor!

This store was part of store closing.When we went on Aug 6, 2018, they had 60% off.Good: good price after 60% offSad: store was a mess. Most of clothes are either XL, 2XL or S size....

A warranty is only as good as the store and/or company that backs it. I was near the end of my 2-year warranty on my Craftsman mower when a bolt had dislodged and could not be accessed without removing internal shrouds. Since it was still under warranty, I took it into the Gwinnett Place Mall location for repair, which was the same location where I had bought the mower. I dropped it off and waited to hear back.I received a phone call about a week later saying the mower was ready for pickup. I went to Gwinnett Place to get my mower but it could not be found. After two hours of digging and involving a manager, it was discovered my mower had been shipped to the Cumberland Mall store on the other side of metro Atlanta. I was told it would be shipped back to Gwinnett Place. At the time, $20.00 in store credit was offered if I wanted to go to Cumberland and pick it up, I declined.Over a week went by, and I received a phone call saying my mower was ready for pick up again at the drop-off location. Due to the error that had already occurred, I wanted to call first to confirm before making the trip again to pick up. I tried to call the store at least 20 times, no one answers. I tried different departments. I finally was able to get someone in the Auto Center, who had to walk my phone number up to the main store so Id get a call back. I missed the call from that employee, who advised my mower was not at Gwinnett Place. I had to call the manager at the Cumberland store and confirm it was still there.More time went by with no word on my mower status. I ended up having to pay a landscaper $70.00 to cut my yard due to the time frame, which ended up being over three weeks total. I tried reaching out to corporate, which resulted in mis-transfers, hang-ups, and wrong numbers. I made a claim with one rep but heard nothing back about it. But the corporate reps also tried to call the Gwinnett Place store and confirmed no one ever answers.I called again at the three week mark with no answer at the store and spoke to a call center. I explained the issue and the rep had an extension direct to the store manager. The transfer actually worked. I spoke to the store manager, who was aware of my situation. She advised another manager was having to go to Cumberland to pick up the mower. The next day it was back at Gwinnett Place.So heres the icing on the cake, I go to pick up my mower and the whole reason I brought it for repair in the first place (the missing bolt), was not even replaced. Par for the course with this incompetent company. I brought this to the managers attention, he made a 20 minute phone call and advised the mower would be replaced under warranty. This sounds like a good thing, but now I have to deal with Sears and Craftsman again. I would much prefer to get my money back and get something else at another store.So now I have a lesser mower (smaller deck, less features), drove over 80 miles total going back and forth twice, spent hours calling the stores, and out $70.00 on the landscaper. I would highly recommend not buying anything substantial at Sears, the warranty means nothing. Overall, the impression I get is the employees feel the impending store closing and have pretty much given up. I wouldnt buy anything there again other than some basic items on clearance like a hose or shirt, nothing I wanted to be backed by a guarantee. This mighty store has fallen greatly since when I was a kid and they seem to have no desire to save the sinking ship.

My favorite place to shop. You get deep discount and great staff.

Horrible customer service !!!! I was there to buy some tools. I went to check out and after standing in line for several min behind one customer I front of me, when it was my turn to check out the employee looked over my head then held up his finger sms walked off to help another . Didnt say anything as for me to hold on hed be right back. So I left what I was buying inn the floor and walked away. Will never go there again.

Royelle customer service is wander full, She cares a lot. Sears they need more like Royelle otherwise they will lose a lot customers like me, I am 20 years customer, I make simple mistake, the store, the customer service was bad it took very long time to fix it. I thank Mr Lary from the store (he is a wonderful person )and specialy Royelle for understanding, doing right. Thanks

Permanently closed

I hate Sears is going out of business Great Sale !!!

Great staff better prices

Its closing as of 07/28/2018. The day I went to the store get there while supplies lasta

Everything is on sell I purchased over 300.00 worth of clothes for only 100.00. Im sad this store is going out of business 😥

Pleasant experience exchanging a Craftsman screwdriver.

I hate to see Sears look this sad. It use to be right up there with Macys at this mall.

This seats is going to be out of business soon, but a nice selection of products

Dont bother calling the phone number. They just hang up on you.

This store stinks. I dont know how its in business. Rude employees. Sears is just sad.

Going out of business sale....no REAL deals on larger appliances yet. Get get same washer and dryer at Lowes for same sale price.

Closed.

Store closing most r 50% off and up to 60% off clothes

Should have been closed 10 years ago.

Went to get sale item would not honor Sale Price!

Good closing deals

Store probably permanently closed by now...sad.

Store closing 50% off on most items

Sad to see such an institution going down the drain

The customer service here is always terribleThey take forever to do everything... 😡

This was a horrible visitBad customer serviceI will not visit this place anymore

1035am and not open on a saturday?

Surprised how busy it was. There were 3-4 customers shopping.

Great discount and offers

Been great overall

Auto services are bad, theyre just wanted to sale you all kinds of service, if you got a flat tire do not bring there they not welcome you

This location is closing.

Great deals

Going out of business

Great Service

Prices a little high

As expected, helpful

Closing down

Sad experience

Good

Good

This store is very good now they are closing they always offer a lot of discount

Everything in the store is excellent, its service its attractive people very friendly, but when I wanted to make my payment online or look for a means to make the payment of my card has been frustrating, I am working outside the United States and I have tried to I paid my card and I could not just frustrations.

Sawed off

A lot

You find discounts

ME