Having PC troubles? Look no further. Patrick is a beacon of positivity and a customer service super star. He is my office neighbor, and every day I see happy faces of satisfied customers.Any time I have tech troubles, Patrick is always there to help out. Any problem I have with my computer, Patrick is my guy. His prices are generous, his attitude is one of a kind, and he answers the phone. What more can you ask for?
Offers many ways of repairs. Very quick and easy and honest about work. 5/5 recommend
As a business owner, I quite literally cannot afford to be down. My computer that runs my entire business died most epically. Patrick came out immediately, and even when we couldnt resolve the issue during business hours, he continued to work on it remotely that night. We got the computer back the next day. I only had to turn a handful of customers away. THAT was important to me. Hes now working on a back up system for me so, not if...but when...hopefully MANY years from now, when my new computer decides to give up the ghost, the transition to a new computer will be painless. PC Good Guys really earn their name. Patrick really saved my bacon!
Great service. Patrick took in an old, custom PC and had it back up & running within the day. Will definitely take any future issues to him.
Outstanding customer service. Responsive. Caring. Goes out of his way to make you happy. I delivered my MacBook Pro to Patrick one day—the next morning I had a zippier, fully refurbished machine with more RAM and a solid-state drive installed! With the way PC Good Guys price their work and deliver, I fully expect this business to continue, because they really care about people. I cant recommend them any higher!
Patrick did an incredibly speedy job replacing my battery on my 2015 Macbook Pro. Quote was very reasonable and competitive. I dropped off the laptop on a Friday and it was ready to be picked up Monday morning. Everything on my computer is back to normal again (no more restarting loop, fresh battery holds a charge again, trackpad works better due to replacing the swollen batter, and the laptop will now close shut again due to a new, unswollen battery) . Will definitely come here again for any computers issues, no hesitation. Thank you again! --Tom
Awesome customer service! Patrick searched for the best deal on a PC touch screen that was very difficult to find. Once the part came in he had the laptop repaired the same day. Excellent communication every step of the way.
We were fortunate to meet Patrick Jensen when he was sent to our home for a repair that we needed on a product we had purchased. Subsequently we hired Patrick, ourselves, to straighten out a very complicated home entertainment system we had inherited when we purchased a home. Patrick did a terrific job. He is an excellent communicator and stays with the job until he gets it working the way it should. We have hired Patrick for an additional installation and were very pleased again. We would highly recommend PatrickGene and Pat Radecki.
Patrick has been awesome all throughout the repair process. He is a great communicator and a consummate professional. His vendor sent him the wrong part and he ate the cost to have the right part rushed so I could have my laptop in time for school.
Absolutely wonderful. Patrick is honest, fast and knowledgeable.
PC Good Guys cleaned my laptop after a liqud spill, communicating throughout the entire process. The company is a remarkable example of professionality and customer service.
Was surprised at how fast their turnaround time was for a power jack replace on an Acer laptop. Acer told me that it will take them 10 day, where as Pc Good Guys did it in just couple of hours.Ofcorse the part was ordered ahead of time so that I could still use the laptop since it still functioned.
Patrick helped us out when our MacBook Pro got a Malware/Virus infection from a phishing attack before we moved to Connecticut from Minnesota. He had our laptop cleaned out and fixed up all within the same day! We STILL use PC Good Guys, LLC. all the way from Connecticut whenever we have a question or need help with computer applications. Patrick is trustworthy and replies in minutes with help and/or suggestions. PC Good Guys are the real deal!
Patrick was very clear about communicating what issues he found with my computer and he finished the job in only a few days. I would definitely go back again!
Had him put togather my pc hardware and software and i was verry pleased with his customer service and attitude! will always be my go to if i have any problems
Five star service. Back in service before I got to the office the next day
Patrick was awesome! He is now the person I will call whenever I have a problem with my Mac book. He did a great job and you can tell he knows what he is doing. He was extremely helpful answered all my questions an even educated me on my computer. I wouldnt recommand anyone else! If you have a problem with yourPC go to him he will fix your problem and is a very proffessional guy.
I found Patrick to be very responsive and straightforward with his answers to my electronic problem. He solved it quickly and I was relieved with the final price.
Prompt and professional service. Thanks Patrick!
Price was right & delivery time was as promised