I was helping my Daughter Erika buy a car. Kevin did a fantastic job answering her questions, getting back to her in a timely way, and making her the center of attention. He also answered my questions.This the second car my family has bought from Kevin.I took a picture of Kevin and my Daughters posted it to Facebook telling what a fantastic job he did.

Fast and friendly service. Loved the complimentary detail and wash. Great service all around.

Wonderful experience...John Vangs customer service was exceptional.

I have purchased three Honda vehicles from Ken Vance Honda. Their sales and business office have been great to deal with. They dont try to pack the sale with things you dont need. They treat their customers fairly and with respect. I also have all of our Honda service done at Ken Vance Honda. Again their service team does an excellent job for a fair price.

Service manager was very helpful by accompanying me in a ride along to recognize an intermittent reoccurring problem. When he noticed the problem right away he took care of it immediately by getting my car in and fixing the problem. Ken Vance service manager and team far exceeded my expectations and my car drives like a dream. Thank you for your time and help. Super happy customer 😊

Excellent customer service. Detailed auto problem analysis and corrective outcomes. I live about 300 miles from this dealer but needing engine check light analysis. Very obliging and quick response to my just driving in. Another engine check light and return to dealer later that day. Further analysis.and consultation with VW tech fixed all problems.Facility is clean and a nice place to wait.

They had the vehicle I didnt know I wanted. I am very happy I stopped to check things out. Drove home in a new VW Atlas 2 days later. Logan was very helpful showing us the features of the Atlas and Matt was great getting us a wonderful deal.

Weve worked with Salesman John 2 times now and he is very knowledgeable and very helpful in the car buying process. He is very thorough with his work and when purchasing a vehicle he goes through all the new technologies very effectively!

Best car dealer experience I ever had. Logan was nice and knowledgeable about the vehicle we purchased. stayed with us in the end and gave a tour of our car. made sure we knew everything there is to know. I will defiantly buy there again.Ross was both helpful and honest. got us in and out, and didnt force us into extras that we didnt want. Even had a question 5 days after purchased and he called me and talked me though all of my questions and answered them all. Wish more financing guys were like him.Will always recommend Ken Vance to everyone.

Excellent experience. Jonathan Whitman was friendly, professional and knowledgeable. My appointment was on time, I was provided a price and a timeframe estimate (and they ended up underneath on both!), and the experience was smooth and easy. Definitely recommended.

Everyone was very informative. Especially Chris, our salesman, he took the time to go through the whole vehicle and explain everything. I am very happy with our purchase, and would recommend Chris to anyone!!

The entire car purchase process from beginning to end, was very easy, quick and convenient! My sincere thanks to the team at Ken Vance Honda for their excellent service!

Got me in and out for an oil change and tire rotation. Kevin was professional and pleasant. Honda Accord Sport 2.0T ALL DAY!!!

They are so friendly and always willing to help you even after the purchase of your car.

Everything was as smooth as possible, sales as great, trade evaluation and financing was very quick and fair. Would absolutely recommend!

The staff were clear about what the recall issue was and repaired their. Within a week, the car had developed a hesitation when starting. The staff again addressed it. They also sprayed both passenger doors to alleviate a squeak. Left the liquid drip after the car was washed.Might need to be more aware of the details.Always pretty fast

Right on time for starting the repair work, provided a relaxed and friendly waiting area,refreshments were available if needed, and completed the repair work in the amount of time quoted. All this with friendly and courteous employees. Cant ask for more than that!

Jessica told me about the shuttle service...( I didn’t know about it)It was wonderful.Now,instead of sitting in a waiting room, I can go shopping during my service.

Had a great experience with our sales person Rita, we bought from out of state and everything went smoothly, definitely give her a call!

Love my Civic and the 43mpg highway average! Now if only there was a hybrid option :-) Thanks for keeping it tuned up.

First time getting service done on my Honda since moving to down. Great staff. Will definitely go back. Car wash at the end of getting service is a nice perk.

Given our remote situation, the team at Ken Vance went above and beyond in helping to select, evaluate, and secure a vehicle upon our return to the area. Im grateful for their prompt communication and willing to respond to any question. Greatly appreciated.

Always the best service. Jessica is the absolute best! Couldn’t be happier.

Diagnosed on Friday. Repaired on Monday. Came in under the estimated cost and estimated time. What else can you ask for? Great service!

Brian and Ross are amazing! This was my first brand new car purchase and the entire experience went so smooth. I will definitely be back if I need to buy another car. Thank you to Brian and Ross for the great experience!

We bought a Clarity two and a half years ago and it was a great experience. Unfortunately we totaled it in January. Everyone at Ken Vance was unbelievable helpful, from the folks at the body shop, to the warranty department. As soon as we had the settlement we contacted our sales representative from last time, and came home with a new Insight last week. We have been extremely happy with both cars, and very impressed with the service we received at Ken Vance.

A little thing....the drivers side panel kept coming off. They fixed it and it stayed on! Whoooot Whooooot! Simple, yet winter is coming. Thank you!

Great sales person helped find the car right for us very acomadating showed us the service department introduced us to the people there will go back again 5 stars solid from 1 to 10 its a 10 + very satisfied

Id definitely say they go above and beyond and are some of the friendliest people. Truly deserving of 5 stars!

Jess is very good at what she does.You have done a good job of recognizing her talents, and giving her the authority to do what she is good at.Keeping all of us informed, on track, and confident in the services that you all provide.Regards,

We purchase vehicles every three years. Susan L. is one of those exceptional sales people that made our car shopping experience perfect! She knows her cars and really went the extra mile to help us find the perfect vehicle based on our specific needs. Most importantly, she was not pushy! Susans success in matching up the right vehicle with our family was because she listened.Once we decided on a vehicle, the rest of the buying experience was great too. Ross, in the Business Office was awesome. He walked us through the paperwork and actually made spending money painless. You can tell that Ken Vance employees enjoy their jobs and enjoy helping their customers fulfill their dreams of new car ownership.

I had a flat while traveling past Eau Claire and they got me right in, fixed the tire, and sent on my way at a reasonable price and with friendly service.

They worked hard trying to diagnose a misfire. The technicians worked with Honda trying to figure out the issue. This was a process and they kept me informed the entire time. They have us a vehicle to use since this was a timely process. They got it figured out. Thanks for the all the time and hard work.

The service team at Ken Vance Honda is always willing to help schedule my appointments at a time that is convenient for me. They are friendly and care about me as a customer. That is why I keep coming back.

Chris was very knowledgeable about the Honda products he was selling and answered all our questions in understandable terms. Thank-you!

Brought my Honda in for recall work. Quick and easy to schedule an appointment (and it wasnt weeks or months out!), easy drop-off and pick-up. Very kind and professional staff at the front desk. Thanks for the help!

Service was exceptional as always, we arrived late in the day and was greeted warmly by a service team member. She throughly went through the safety check and we were on our way with a fresh oil change and a clean car.

The 50,000 mile maintenance was done quickly and the gentleman that checked me in was so kind and helpful. Also appreciate infection prevention efforts taken. Thanks!

Mike and Ross were wonderful. They made purchasing my CRV a very enjoyable experience. They were professional and friendly. Took the time to explain things and were very patient with me. I highly recommend Ken Vance Honda for your next purchase.

Service was good. Representative was pleasant, prompt, and succinct.

John Vang was an amazing car salesman! He listened to what my needs were and had the car that I was interested in that for me to test drive when I arrived at the dealership. He went over the prepurchase details thoroughly and once my decision was made, facilitated the rest of the steps involved in purchasing a vehicle very quickly!Everyone from the crew who prepared my vehicle for me to take home to the manager provided excellent service! The finance guys were great, you had no doubt they knew exactly what they were doing and they did it very efficiently!Once all the details and preparation were completed, John came back to give me my keys and did a thorough job of not only going over the vehicle with me, but he also took the time to help me set it up with my preferences! I appreciated that so much!I would recommend Ken Vance Motors to anyone looking for a vehicle.

I’ve always had an excellent service experience at Ken Vance Honda.

Great people, great service, great value... what a fantastic experience! I would trust the Vance Team with your next car purchase. My experience couldnt have been better!

Jess is always very helpful when I come in for service!

Had OLF and tire rotation and recall on air bag completed, Techs were friendly and provided information. Was timely and car was washed as well,

This marks 10 years of me doing business at Ken Vance, I feel I am long overdue for a review.Rita AndersonIt says on on her card Sales Professional.But what is doesn’t say is how much she truly cares about her customers.That alone means the world to me as a customer.I could tell you that the vehicle I purchased is awesome, which it is.I could tell you the multiple times I have had service work done it is timely and correct every time. which it is.I could tell you about the great leadership / ownership that this facility has.That strives for excellence and takes great care of their employees.But what keeps me coming back is the over and over is Rita Anderson and her ability to always produce amazing customer service.Looking forward to a lifetime of great vehicles, great service work, and most of all the friendly smiling faces that provide top notch customer service every time I’m there.Thank you so much Rita Anderson, Ken Vance Motors, and team.

Leased a brand new 2021 Honda Pilot from another non-local dealer but 2 days after the serpentine belt broke (typically something that does not happen until 100,000+ miles). I called Ken Vance Motors and in 30 minutes they were able to get me in for a free warranty repair, no questions asked.

Great customer service from reception to showcasing the car and functions to the handover of our new car.

This was my second time leasing from Ken Vance Honda. Chris Flaten is amazing at what he does! He’s very knowledgeable, helpful, and genuine. I am extremely satisfied with my experience and vehicle!

We thoroughly enjoyed the auto purchase experience with Ken Vance Honda. Chris Flaten did a wonderful job explaining and representing the product. Highly recommend.

Based on my deciding to do business with Ken Vances family, I called their Honda store on Thursday and spoke with William. I described my trade in and explained how I wanted the transaction to come out financially (paperwork-wise). He said no problem. We set up a time the next day and when I arrived, the car was ready to go (inside) and the paperwork took about 15 minutes....I spent about 45 minutes in total at the dealership (a good deal of the time chatting about the great family feel of the store and how refreshing it was to do business with them).Suzanne (the owner) has a great team of people whose true desire is to have your experience be not just painless, but enjoyable. You can feel it when you walk in the door.....Ill be back there for our next Honda.Terry Trickett

Ken Vance is great. This is our 2nd car purchase from them. Eric P. was great to work with.

First time at the service center and I was very satisfied. Service was fast and thorough, I had 1:30 app and was driving away in a clean car by 2:00.Thank you.

Once again, totally satisfied with the crew at Ken Vance Motors! Thank you for finding us a great vehicle.

If you need a new Honda or (any) brand preowned vehicle make sure you see Kevin Klinkhammer @ Ken Vance Honda in Eau Claire, WI. He was able to get us into the right vehicle at the right price and was very patient and knowledgeable.

Fast, friendly service. Great overview of the status of my vehicle, and recommendations for future service. Communication very, very good. A pleased customer!

We had to purchase a new key fob for our sons Jutta. The customer service was excellent! They offered to wash his car and vacuum the inside! All because we purchased a new key fob. Thank you!!

Very well please!!!!Service done in a timely fashion at a reasonable price...This is the place to go, when your Honda needs some tender loving care..Honda are a cut above, as is this Honda dealer!!!!

Ken Vance Volkswagen was the best - we had the greatest help from Matt and Logan to purchase our new Atlas. There was no pressure, friendly interactions, and great customer service!

It was a pleasure dealing with the staff at Ken Vance while purchasing my new VW Jetta GLI. My experience was excellent during the whole process; negotiations were fair, my questions always promptly answered, and any of my concerns were addressed concisely. I highly recommend Ken Vance to any potential customers looking to purchase a new or used vehicle!

Great customer service, great product! We have bought all of our cars through Ken Vance, and would not go anywhere else!

When will Saturday service hours be reinstated? I work full-time and its tough to get down there on a weekday. Even coming in the evening makes for a very long day!!

Only Honda dealership that gave me a discount...and John Vang was awesome to work with.

We bought two vehicles this week they were very good and getting us in and out quickly and very knowledgeable and helpful in getting everything set up. Looking forward to a long relationship with this dealer.

Excellent service - Friendly and professional!

Excellent service and associates friendly and helpful! Pet friendly as well.My dog received a couple of treats while waiting!

Always a great place! Friendly employees who know what they are actually talking about!

They are very nice people and do a good job. I would recommend the service.

Alway excellent by Jess Bibeau.

Awesome staff and customer service at Ken Vance!

I work close to Ken Vance and while driving in to work, my tire pressure light came on. I called and asked if I could make an appt over my lunch and the gentleman said sure, just stop in. No appointment needed. I stopped in, the service dept filled my tires in no time and didnt charge me a thing. In a world where customer service is often underrated, kudos to Ken Vance for providing top notch service.

Friendly customer service. Service on car completed within time frame serviceman stated.

Responsive and Good Service, Cheaper rate of Oil change.

Very pleased with 30k service requirement.

We were in need of a new car. John vang with Ken vance honda did an amazing job making it a simple yet informed experience. He worked with us to find what we wanted.

Great place great service and awesomeStaff!

Gets you in and out fast and always explains why and what about your vehicle

The service was good, timely, and the explanation was professional.

Worked for Ken early 80s. Very nice man.

This was my first large purchase and they worked with me every step of the way and continued to check up on me once I drove the car off the lot. I would highly recommend buying a car from Ken Vance Motors.

I needed to get my vehicle in for service THAT day and they made sure it happened. So grateful and impressed!

Very friendly, I was able to get right in for appointment, Thank you!

Ive purchased few vehicles from Ken Vance and appreciate the service and dedication I get from them. I have purchased new and used cars, have had lots of service done in their mech shop and had two body jobs there too. I knew i was buying a used car and things that things can brake on a used car. But i also knew that they would make sure the car I left with was well inspected and that I was supported if something was wrong on their end.Our sales guy Bob was awesome and extremely funny-nice.I love the Camry and will return to Ken Vance for sure.

We had an immediate need to replace the vehicles battery. One call to the service department and I was able to come right in. The service staff replaced the battery right away and had it done in 20 minutes.

The staff is friendly, professional, and their service is excellent. Im glad I purchased my car at Ken Vance Motors!

It’s too bad that I had to even give them 1 star in order for me to post my review but, I would never recommend this dealership to anyone!! They have the worst customer service that I have ever experienced. Not even 24 hours after purchasing our $36,000.00 vehicle from them, the check engine light came on and they wanted nothing to do with us when we contacted them about the issue. Anyone can sell a car but it takes a real dealership to take of their customers after the sale as well. We will never be back and will never recommend this dealership to anyone...and we buy a lot of vehicles!

Everything seems fine

I had such a great experience at Ken Vance with Rolland Brown! He was so patient with me and made sure I found the vehicle that I wanted. He made me feel very comfortable and always responded to my questions quickly. I highly recommend him. Car shopping isnt easy but this was a really great experience. Such nice people. I LOVE MY NEW RIDE!!

Recently bought my second car from Mike at Ken Vance Hyundai. Excellent costumer service, he was super nice and easy to work with! I would definitely buy here again and would recommend Ken Vance Motors to my friends and Family!

I had a great experience at Ken Vance. The salesman Rolland Brown was very personable. He made sure to sell us what we were looking for and nothing more. He returned phone calls quickly and checked up on us to see what we were thinking in between visits. He was honest and straight forward. We had a great experience at Ken Vance and highly recommend doing business there with Rolland Brown.

They have no sense of customer loyalty and their hours are not compliant with working people. Looking to trade out of the KEN VANCE car I drive and cut ties with them all together. I tried to email them to resolve some differences to no response. Terrible service.

Nice place and very helpful. Brian Miller was very insightful and helpful with my wife and I on a vehicle.

Rita was are sales person .and she was awsome and informative thank you Rita Ken Vance is lucky to have you

I was speaking to Kevin Lorenze (who is titled as the internet manager) regarding a used car. I sent him an offer and received an email back saying he would get with his manager and get back with me shortly. I never heard back from him. I hate the games these guys play so I bought a car the next day from another dealership. All he had to do was call me and send me an email that he could not meet my price. If you like playing games you will like Kevin at Ken Vance Motors

Brought 2009 2500 HD Chevy pickup to them with a intermittent starting problem, and it would lock the doors by itself sometimes. They diagnosed a bad battery even though I had the battery checked at two local parts stores and passed each time tested.? Charged me $67.17 for labor diagnoses of bad battery,and too install a new battery $268.21! Instead, I ran to local store and installed a battery. Two weeks later truck was dead! I had it towed too Ricks auto care center and they found a faulty negative battery cable running form the engine block to the battery. $176.33 later for labor, parts, and a wrecker tow bill and I was on my way! That was 2.5 months ago with no problems, and it would leave me stranded at least every week at least once. Oh if your wondering the alternator was replaced last fall, and always tested good.

Our experience buying a new 2019 Honda CRV at Ken Vance Honda was fantastic. Our sales guy John Vang was the best to work with and he is awesome. John provided all informations that we needs to know on the vehicle and what our options. He makes it easy on us. It is a pleasure to worked with John. John know what he is doing and we will be looking to do business again.

We had a very good experience working with Kevin at Ken Vance in the purchase of our new car. He helped us every step of the way.

The service department is full of people friendly people!

We bought our first brand new car with Ken Vance. Everyone was incredibly nice. Very helpful. It made an otherwise intimidating experience very comfortable. Their service after the sale has been incredible. I would absolutely recommend buying a car from this company.

Awesome